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Chapter 02 – The Evolution of Management Thought
Chapter 2
CHAPTER CONTENTS
LEARNING OBJECTIVES
© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized
for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded,
distributed, or posted on a website, in whole or part.
LO2-1. Describe how the need to increase organizational efficiency and effectiveness has
guided the evolution of management theory.
LO2-2. Explain the principle of job specialization and division of labor, and tell why the study
of person-task relationships is central to the pursuit of increased efficiency.
LO2-3. Identify the principles of administration and organization that underlie effective
organizations.
LO2-4. Trace the changes in theories about how managers should behave to motivate and
control employees.
LO2-5. Explain the contribution of management science to the efficient use of organizational
resources.
LO2-6. Explain why the study of the external environment and its impact on an organization
has become a central issue in management thought.
KEY DEFINITIONS/TERMS
© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized
for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded,
distributed, or posted on a website, in whole or part.
3
Chapter 02 – The Evolution of Management Thought
Equity: The justice, impartiality, and fairness to which all organizational members are entitled.
Esprit de corps: Shared feelings of comradeship, enthusiasm, or devotion to a common cause
among members of a group.
Hawthorne effect: The finding that a manager’s behavior or leadership approach can affect
workers’ level of performance.
Human relations movement: A management approach that advocates the idea that supervisors
should receive behavioral training to manage subordinates in ways that elicit their cooperation
and increase their productivity.
Informal organization: The system of behavioral rules and norms that emerge in a group.
Initiative: The ability to act on one’s own without direction from a superior.
Job specialization: The process by which a division of labor occurs as different workers
specialize in different tasks over time.
Line of authority: The chain of command extending from the top to the bottom of an
organization.
Management science theory: An approach to management that uses rigorous quantitative
techniques to help managers make maximum use of organizational resources.
Mechanistic structure: An organizational structure in which authority is centralized, tasks and
rules are clearly specified, and employees are closely supervised.
Norms: Unwritten, informal codes of conduct that prescribe how people should act in particular
situations and are considered important by most members of a group or organization.
Open system: A system that takes in resources from its external environment and converts them
into goods and services that are then sent back to that environment for purchase by customers.
Order: The methodical arrangement of positions to provide the organization with the greatest
benefit and to provide employees with career opportunities.
Organic structure: An organizational structure in which authority is decentralized to middle
and first-line managers and tasks and roles are left ambiguous to encourage employees to
cooperate and respond quickly to the unexpected.
Organizational behavior: The study of the factors that have an impact on how individuals and
groups respond to and act in organizations.
Organizational environment: The set of forces and conditions that operate beyond an
organization’s boundaries but affect a manager’s ability to acquire and utilize resources.
Rules: Formal written instructions that specify actions to be taken under different circumstances
to achieve specific goals.
Scientific management: The systematic study of relationships between people and tasks for the
purpose of redesigning the work process to increase efficiency.
Standard operating procedures (SOPs): Specific sets of written instructions about how to
perform a certain aspect of a task.
Synergy: Performance gains that result when individuals and departments coordinate their
actions.
Theory X: A set of negative assumptions about workers that leads to the conclusion that a
© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized
for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded,
distributed, or posted on a website, in whole or part.
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852—SOLE ARLÉSIENNE
Poach the sole in a little fish fumet. Dish it, reduce the fumet, and add
thereto the following garnish:—Cook a little chopped onion in butter, add
two medium-sized, peeled, emptied, and concassed tomatoes, a bit of garlic,
and some concassed parsley. Cook with lid on, add the reduced fumet and
twelve pieces of vegetable-marrow, turned to the shape of olives and
cooked in butter.
Cover the sole with this garnish and set a little heap of fried onion at each
end of the dish.
853—SOLE A LA ROYALE
Poach the sole in a few tablespoonfuls of fish fumet and two-thirds oz. of
butter cut into small lumps. Dish the sole and set upon it four small cooked
mushrooms, four small quenelles of fish forcemeat, four crayfishes’ tails,
and four slices of truffle.
Surround the sole with potato-balls, raised by means of the round spoon-
cutter and cooked à l’anglaise, and coat the sole and garnish with
Normande sauce.
854—SOLE A LA RUSSE
Prepare twelve grooved and very thin roundels of carrots, cut a small onion
into fine slices. Put these vegetables into and cut a small onion into fine
slices. Put these vegetables into one-seventh pint of white wine, and one-
third pint of fish fumet. Cook and, in the process, reduce the moistening by
half, and pour this preparation into a deep dish.
Partly separate the fillets from the bones on the upper side of the sole, slip a
piece of butter, the size of a walnut, under each fillet, and put the fish into a
deep dish containing the preparation. Poach and baste frequently the while.
As soon as it is poached, dish the sole, also the vegetables used in cooking,
and keep the whole hot.
Reduce the cooking-liquor to one-eighth pint, add a few drops of lemon
juice, and finish it away from the fire with one and one-half oz. of butter.
Coat the sole and the garnish with this sauce.
855—SOLE RICHELIEU
Prepare the sole exactly as directed under “Sole à la Colbert” (No. 822).
When it is fried, remove the bones and dish it. Garnish the inside with
butter à la maître-d’hôtel, and lay thereon a row of sliced truffles.
856—SOLE NORMANDE
Poach the sole on a buttered dish with one-sixth pint of fish fumet, and the
same quantity of the cooking-liquor of mushrooms. Drain and dish the sole,
and surround it with mussels, poached oysters (cleared of their beards),
shrimps’ tails, and small cooked mushrooms. Put the sole in the oven for a
few minutes, tilt the dish in order to get rid of all liquid, and coat the sole
and the garnish with Normande sauce. Make a little garland of pale meat-
glaze on the sauce, and finish the garnish with the following articles:—Six
fine slices of truffle set in a row upon the sole; six small crusts in the shape
of lozenges, fried in clarified butter and arranged round the truffles; four
gudgeons treated à l’anglaise and fried at the last moment; and four
medium-sized trussed crayfish cooked in court-bouillon.
Set the gudgeons and the crayfish round the dish.
857—SOLE MARGUERY
Poach the sole in white wine and fish fumet in the proportions already
given.
Drain and dish the sole, and surround it with a border of mussels and
shrimps’ tails. Coat the sole and the garnish with white wine sauce, well
finished with butter, and set to glaze quickly.
858—SOLE MARINIÈRE
Liberally butter a dish, sprinkle a coffeespoonful of chopped shallots on the
bottom, lay the sole thereon, and poach the latter with one-sixth pint of
white wine and the same quantity of the very clear cooking-liquor of
mussels. Drain and dish the sole, surround it with mussels (cleared of their
beards), and keep it hot.
Reduce the cooking-liquor to half; thicken with a tablespoonful of velouté,
and the yolks of two eggs, and finish it, away from the fire, with two and
one-half oz. of butter and a pinch of chopped parsley.
Tilt the dish so as to rid it of the liquid accumulated on the bottom, coat the
sole and the garnish with the prepared sauce, and glaze quickly.
860—SOLE DIEPPOISE
Poach the sole with one-sixth pint of fish fumet and a few tablespoonfuls of
the cooking-liquor of mussels.
Drain and dish the sole, surround it with poached mussels (shelled and
cleared of their beards) and shrimps’ tails, and coat the fish and the garnish
with a white wine sauce combined with the reduced cooking-liquor.
861—SOLE DIPLOMATE
Poach the sole in very clear fish fumet.
Drain it, dish it, and coat it with Diplomate sauce.
Set upon it a row of six fine slices of black truffle; these should have been
previously glazed with pale meat-glaze.
863—SOLE PARISIENNE
Poach the sole in white wine, the cooking-liquor of mushrooms, and some
butter. Drain it thoroughly, dish it, and coat it with white wine sauce
combined with the reduced cooking-liquor of the sole. Garnish with a row
of six slices of truffle and six fine roundels of cooked mushrooms kept very
white, and finish with four medium-sized trussed crayfish.
864—SOLE NANTUA
Poach the sole in one-sixth pint of fish fumet and a few tablespoonfuls of
the cooking-liquor of mushrooms.
Drain and dish the sole, surround it with twelve shelled crayfishes’ tails,
and coat it with Nantua sauce.
Lay a row of very black truffle slices along the middle of the fish.
FILLETS OF SOLE
Subject to the kind of dish required, fillets of sole are either kept in their
natural state, they are stuffed and folded over, or they are simply folded
over without being stuffed, each of which methods of preparation will be
specially referred to in the recipes.
Whatever be the method adopted, always skin the fillets thoroughly; i.e.,
remove the thin membrane which lies beneath the skin, the tendency of
which, during the cooking process, is to shrink and thereby disfigure the
fillet.
This done, flatten out the fillets with the broad side of a wet knife, and trim
them slightly if necessary. The poaching of fillets of sole must be effected
without allowing the cooking-liquor to boil, the object being to prevent the
pieces losing their shape. Fillets should also be kept very white.
In cases where the exact amount of the poaching-liquor is not given, allow
one-quarter pint to every four fillets, i.e., to every sole.
V P S F S .
906—MOUSSELINES DE SOLES
The directions given under “Mousselines de Saumon” (No. 797) apply in all
circumstances to Mousselines of Sole. I shall therefore refrain from
repeating the recipe, since, the quantities remaining the same, all that is
needed is the substitution of the meat of sole for that of salmon. Thus, I
shall only state here, by way of reminding the reader, that these excellent
preparations admit of all the fish sauces and garnishes, and that they may
also be accompanied by all purées of fresh vegetables.