

Created by tolu tiwa, with a template

Last updated: just a moment ago
7 min read

Target release 10th July 2023

Epic Type /Jira to add Jira epics and issues

Document status DRAFT

Document owner @Uk/Nigeriagroup

Designer @Uk/Nigeriagroup

Technical writers @ writers

 Problem Statement
 Ideal: A fully functional and self-service website and Internal Administrative
system that is aligned with the Company’s objectives.
 Reality: At the moment, the hospitals experiencing a hardtime meeting
customer’s service and patients have to go through a long stressful to get efficient
medical services and Doctors are currently overworked.
 Consequences: If we are unable to delivery the website within 3months before
the next listed HMOs, the hospital might not make the list and they could go wind
up as an organisation.
  Proposal: Out-source the development of the website and internal app to enable
doctors, nurses, administrative staffs and patients have seamless medical
transactions.
 Assumptions
 

1. The development of the solution will be completely out-sourced to a managed

service company.
2. The company will not pay for the development, support and maintenance of the
application, the revenue generated from the use of this  platform will be shared by
both parties based on the agreed sharing formula.
3. This application will  represent the company in areas where patients does not
want to queue at the hospital.
4. Finances will be required.

Constraints
1. Obtaining grants and finances.
2. Delivery timelines are not negotiable.

HIGH-LEVEL BUSINESS REQUIREMENT

The following section document the high-level business required that must be
delivered by this project. Low-level implementation details are captured in the
solutions requirements document.

S/ REQUIREMENTS NOTES
N

1  Patient-Registration The solution must provide functionality that allows the users to register o
the website.

2. Book appointment for Medical The solution must provide functionality that allows the users to Book
 Purpose Medical appointments.
 

3. Reschedule appointment The solution must provide functionality that allows the users to reschedu
appointments.

4. Access Medical history The solution must provide functionality that allows the users to have acc
to their past medical records.

5. View Test Results The solution must provide functionality that allows the users to access an
view their test result where required.

6. Access to drug prescription The solution must provide functionality that allows users to view the
medications recommended by the doctors.

7. Generate Invoice The solution must provide functionality that allows users to view their
invoice which has been generated by the hospital

8. Make payment for medical The Solution must allow functionality that allows users to make paymen
services their bill.

9. Multiple Language The Solution must allow functionality to support different languages.

10. Compability and Accessibility The solution must be compatible with any device and the solution must b
accessible via the mobile phone

11. Security The solution must be secured and all account details provided by the use
must be transmitted using the ISO standards.

12. Scalability The solution must be able to provide and process a minimum and maxim
transfer limit per day.

13. Availability The solution must be available 24 hours, 7 days a week to anyone global

14. System Integration The solution must be able to integrate with external systems via API
(Application Programming Interface)

 User interaction and design

 

Requirements
User Stories Acceptance Criteria

As an Alexi Hospital Customer,  

1. The landing page should have the header section with t
I would like to access the Hospital website via following call to action.
www.alexihospital.com. a. Find a doctor

So that I am directed to the Landing /Home b. Schedule an appointment

page AHP-1  TO DO c. Log in

d. Search

2. The landing/home page should have a second section with t

following details

a. Home

b. Find care & services

c. For patients

d. Our physicians

e. Join our team

f. News

g. Contact us

3. The landing/home page should have a third section

a. The section should have a background image of the Hospita

and a caption of its motto

4. The landing/home page should have a fourth section.

a. Find our location

b. Access pharmacy

c. Choose preferred language

d. Opening hours

e. About us

f. Phone no/Email address.


As a User,
 I would like to have schedule appointment on
the landing/home page
So that I can book medical appointment
without creating an account. AHP-2  TO DO
As a User,
I would like to have find a doctor
So that I can view and know the types of
documents available. AHP-3 - Getting issue
details...  STATUS
As a user,
I would like to register on the Hospital Website
using my phone no/email address.
 So that I can have access to the Patient
page. AHP-4 - Getting issue details...  STATUS
 
1. From the landing/home page the user can execute a cal
action to schedule an appointment .
2. The schedule an appointment page should have the hea
and the footer section.
a. The first section should have a background image and a cap
b. The second section should list Four options.
 Book appointment
 Reschedule appointment
 Cancel appointment
 Log in
1. From the landing/home page the user can execute a cal
action to find a doctor.
a. The first section should have a background image and a cap
b. The second section should inform user on the types of docto
accessible in the hospital:
 General Medicine
 Optician
 Dentist
 Paediatrician
 Neurogist
 Dermatologist
 Orthopaedist
 Pathologist
 Gynaecologist
1. The user execute the call to action for login in on the
landing/home page.
2. The user is redirected to the sign in page
3. This page will be used for both sign in and sign up
4. To sign up the user will provide their email or phone n
5. User will fill other details such as names, phone no, ho
address and be able to upload an identification docume
6. User will be sent an OTP to proceed.

As a user,
I would like to reset my password,
So that I can recover my password AHP-
5 - Getting issue details...  STATUS
As a user,
I would like to view/manage my patient page
profile
So that it reflects my current information AHP-
6 - Getting issue details...  STATUS
7. The user is notified by email or text through a link to s
up a password, after user sets up a password, the
registration is successful and provided with a patient. f
no for future reference.
8. User will be redirected and the secured sign in landing
page.
9. The sign landing page will have all the attributes of the
landing page plus a profile call to action on the header
section.
1. To commence the password reset process the user will
required to click log in on the landing/home page, they
be redirected to the sign up page
2. On the sign up page the user will be required to click th
reset password link.
3. The user will be required to enter their email
address/phone no and submit the request.
4. The user will be sent a url to their email box/text messa
for password reset.
5. If the user clicks the url they will be redirected to the
password reset page where they will be required to ent
the new password twice.
6. If this is successful, the user will be redirected to the
landing page else this they will be notified of the error.
1. The user select the patient profile call to action
2. The profile page has a first header titled manage my ac
and when the user clicks on this, it displays the followi
information that are editable
a. Customer name
b. Customer phone number
c. Customer address
d. Customer email address
e. Customer identification
1. The user can click on edit call to action and update any
the information listed above
2. The user click submit to effect the update
3. The user is notified via email of the update to the profi
4. The user cannot edit the email address.
  

3. The Profile page has a second header which list the followin
call to action:

a. Book appointment

b. View medical history

c. View Test Result

d. Access Drug prescription

e. View invoice

f. Make payment

As a user,
I would like to view my medical history.
So that I can remember my past medical
records. AHP-7 - Getting issue details...  STATUS
1. From the Patient profile page, the user can select a call
action to view their medical history.
2. The user select medical history.
3. It should list of dates the patient has visited the hospita
4. The user can click on any of the date to view the detail
the past medical record.

As a user,
I would like to view my test result.
So that I can know if my transaction is
successful. AHP-8 - Getting issue
details...  STATUS
1. From the Patient profile page, the user can select a call
action to view their test result if any.
2. When user clicks the call to action, if they test result is
available, user can view it and if it’s not available yet,
will have the following status a.Not available
3. The user can send result to their email address of down
it.

As a user,
I would like to view drug prescription .
So that I can access the medications that have
been prescribed by the doctor AHP-9 - Getting
issue details...  STATUS
1. From the Patient profile page, the user can select a call
action to view their drug prescriptions.
2. The call to action should allow user view their drug
prescription.
3. The user can share or print.

As a doctor, 1. From the landing/home page the doctor can execute a c

I would like to have access to patient
information
So I can view their medical history. AHP-
to action to view patient medical history.
2. The doctor is directed to the For patients page.
3. The doctor is directed to a sign in page to put their
employee’s id and patient’s file no.
4. The page has two sections as follows:
10 - Getting issue details...  STATUS a. View Patient medical records

b. Upload test result

5. The first section directs the doctor to the patient’s medical

history page.

6. The doctor clicks on any of the list of dates to view detailed

history of the patient.

As a doctor, 1. From the for patient page, the doctor can execute a call
action to upload test result.
I would like to upload patient test result 2. The doctor is directed to a sign in page to put their
employee’s id and patient’s file no.
So I can post test result for patient to 3. The page has two sections as follows:
view. AHP-11 - Getting issue details...  STATUS
a. View Patient medical records

b. Upload test result

4. The doctor clicks the second section and it allows a call to

action by showing a camera sign and upload button below.

5. The doctor select a file from their computer and upload the
result to patients account.