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  • Hazel Case

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    Jennica Ann Señar
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    Hazel owns a lawn care business and must consider several factors to forecast seasonal needs and expand profitably. She needs to understand how customer demand varies between winter and spring based on grass growth rates. She also must weigh the trade-off between costs of equipment and level of customer service against time spent seeking new work. Expanding services like trash collection could boost income but requires additional equipment costs. Overall, Hazel should focus on work efficiency, quality service, and retaining customers through promotions.

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    Hazel owns a lawn care business and must consider several factors to forecast seasonal needs and expand profitably. She needs to understand how customer demand varies between winter and spring based on grass growth rates. She also must weigh the trade-off between costs of equipment and level of customer service against time spent seeking new work. Expanding services like trash collection could boost income but requires additional equipment costs. Overall, Hazel should focus on work efficiency, quality service, and retaining customers through promotions.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    3 views2 pages

    Hazel Case

    Uploaded by

    Jennica Ann Señar
    Hazel owns a lawn care business and must consider several factors to forecast seasonal needs and expand profitably. She needs to understand how customer demand varies between winter and spring based on grass growth rates. She also must weigh the trade-off between costs of equipment and level of customer service against time spent seeking new work. Expanding services like trash collection could boost income but requires additional equipment costs. Overall, Hazel should focus on work efficiency, quality service, and retaining customers through promotions.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Nicole Allen A.

    Carlos BSA-3
    Management 102 Mr
    Novicio

    CASE STUDY: HAZEL


    ANSWERS:

    1. Hazel’s customers most likely to judge the quality of her lawn care services
    not just by the outcome of her service but also her attitude and
    determination. Usually, home owners who hire someone to mow their lawn
    look into the service cost and if the cost is worth to keep the area look its
    best.

    2. A. The things that she would likely require to forecast is the season that she
    is in. Different seasons will allow the grass to grow at a certain rate. For
    example, during winter, the grass will not grow as quickly as they would
    during spring and her service would not be necessary for home owners.
    This would mean that during winter her income will decrease.

    B. I would expect Hazel to have items such as lawn mower,herbicides,


    fertilizers, shovels and gloves. There are inventory decision that she has to
    make based on the season that she is in. For example, the season is winter
    she won’t necessary need herbicides for the weeds because it grows less
    during cold seasons. Therefore, the need of herbicides would decrease.

    3. A. Trade-offs between time that will be wasted when looking for a job and
    the money that she will gain when she renders lawn services

    B. Trade-offs between the increase level of customers’ service andthe


    increase cost required to expand the business.

    This study source was downloaded by 100000871241652 from CourseHero.com on 09-06-2023 15:11:38 GMT -05:00

    https://www.coursehero.com/file/20043281/Case-Study/
    4. Hazel’s option would probably be expanding and adding up additional
    services in her business like collecting and disposing of the trash grasses.
    The advantage is that there will be an additional income and additional job
    opportunity. The disadvantage is the cost of the additional equipment that
    would be used in the new service.

    5. skip

    6. skip

    7. Hazel must consider the efficiency of her work as well as the maximum
    quality of her services. She must also consider providing promos and
    discounts to her regular customers.

    This study source was downloaded by 100000871241652 from CourseHero.com on 09-06-2023 15:11:38 GMT -05:00

    https://www.coursehero.com/file/20043281/Case-Study/

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