Table of Contents

1. General Information...................................................................... 1

2. Trouble-shooting........................................................................... 1

2.1 Malfunction due to Environmental Factors...................... 1

2.2 Error and remedy................................................................ 2

3. Maintenance Detail....................................................................... 4

3.1 Power Failure.......................................................................4

3.2 No content is displayed or abnormal display...................5

3.3 The keys are failure.............................................................6

3.4 Power on self test appears Trouble-1, Trouble-2 or

Trouble-3 failure.........................................................................6

3.5 Trouble-4（Incorrect position of test strip）.................... 7

3.6 Trouble-5（Incorrect setup of test strip）........................8

3.7 Trouble-6（There is no test strip on the strip holder）.. 8

3.8 Trouble-7（Transferring mechanism is failure）............ 8

3.9 The host is unable to charge............................................. 9

3.10 The host after a full charge still prompts electricity

shortage....................................................................................10

3.11 Cannot turn on the printer..............................................10

3.12 Unable to print................................................................. 11

3.13 The printer can not connect to the host....................... 12

3.14 The printer is unable to charge..................................... 14

3.15 The printer after a full charge still prompts electricity

shortage....................................................................................14

VERSION: 04/2017
1. General Information

URIT-31 urine analyzer is manufactured under strict supervision.

This is a kind of precise analyzer, improper operation or any

damaged component may affect the test results or cause

damage to the instrument. The instrument should be repaired

only by professionals with certain knowledge of electronic

technique. This section of the manual lists various errors and

messages, together with probable causes and remedies

recommended to correct the problems efficiently. The

maintenance instructions in this manual are based on the

replacement of parts. Troubles and remedies are listed in table

2.

2. Trouble-shooting

2.1 Malfunction due to Environmental Factors

Table 1 lists the malfunction caused by incorrect installation

environment.

1
 Table 1

SN Environmental Cause Consequence

1 Direct sunshine Test strip sensor failure

2 Abnormal temperature Test error Abnormal LCD

3 Volatile voltage Error movements Test error

Strong electromagnetic
4 Error movements
interference

Dust, moist and

5 Precision parts damaged
corrosives gas

Uneven ground of
6 Test error Error movements
worktable

2.2 Error and remedy

Troubles and remedies are listed in table 2.

Table 2

SN Symptom Remedy

Instrument has no response when turning

1 3.1
on the power

2 No content is displayed or abnormal display 3.2

3 The keys are failure 3.3

2
 Trouble-1（Reference light LED is
4
abnormal）
3.4
5 Trouble-2（Red light LED is abnormal）

6 Trouble-3（Green light LED is abnormal）

7 Trouble-4（Incorrect position of test strip） 3.5

8 Trouble-5（Incorrect setup of test strip） 3.6

Trouble-6（There is no test strip on the test

9 3.7
strip holder）

Trouble-7（Transferring mechanism is
10 3.8
failure）

11 The host is unable to charge 3.9

The host after a full charge still prompts

12 3.10
electricity shortage

13 Cannot turn on the printer 3.11

14 Unable to print 3.12

15 The printer can not connect to the host 3.13

16 The printer is unable to charge 3.14

The printer after a full charge still prompts

17 3.15
electricity shortage

3
3. Maintenance Detail

CAUTION: Please perform the following operations after

turn off the instrument!

3.1 Power Failure

The instrument has no response when turning on the power.

SN Possible Cause Solution

1 Lithium battery Please charge the host, during the

without electricity charging you will see the red light,

after fully charged you will see the

green light.

Please turn on the instrument after

fully charged.

2 Lithium battery is Please turn off the instrument, and

damaged or in poor then open the battery holder, and

contact then reconnect the lithium battery

or replace a new one, and then

turn on the instrument.

3 Power key is Please turn off the instrument, and

damaged or in poor then replace the power key, and

4
 contact then turn on the instrument.

4 Program is missing Please rewrite the program to the

mainboard, and then turn on the

instrument.

5 If still can't solve the problem, please replace the host.

3.2 No content is displayed or abnormal display

SN Possible Cause Solution

1 Program is missing Please rewrite the program to the

mainboard, and then turn on the

instrument.

2 Flat cable of the Please turn off the instrument, and

LCD is in poor then open the main case, and then

contact reconnect the flat cable of the

LCD, and then turn on the

instrument. If still can't solve the

problem, please replace the host.

3 If still can't solve the problem, please replace the host.

5
3.3 The keys are failure

SN Possible Cause Solution

1 Touch screen is Turn on the instrument, and then

insensitive which click “Restore factory”→Input

needs to be password “1234” to enter the

re-calibrated touch screen calibration.

2 Flat cable of the Please turn off the instrument, and

LCD is in poor then open the main case, and then

contact reconnect the flat cable of the

LCD, and then turn on the

instrument. If still can't solve the

problem, please replace the host.

3 If still can't solve the problem, please replace the host.

3.4 Power on self test appears Trouble-1, Trouble-2 or

Trouble-3 failure

SN Possible Cause Solution

1 Test strip holder is Please turn off the instrument,

separate from its and then install the test strip

foundation support holder according to the manual,

6
 and then turn on the instrument

to check whether the failure is still

exists.

2 Test strip holder’s Please turn off the instrument,

white block is falls and then take out the test strip

off or be holder according to the manual,

contaminated and then check the white block：

If the white block is falls off,

please replace a new test strip

holder.

If the white block is

contaminated, please clean it

with a wet cloth, and then install

the test strip holder to its

foundation support.

3 Test strip holder is For the solution, please refer to

not properly reset chapter 3.7.

4 If still can't solve the problem, please replace the host.

3.5 Trouble-4（Incorrect position of test strip）

SN Possible Cause Solution

7
 1 Test strip has not Please place the test strip

been correctly correctly according to the manual

placed for each test.

2 If still can't solve the problem, please replace the host.

3.6 Trouble-5（Incorrect setup of test strip）

SN Possible Cause Solution

1 Test strip type has Please set the correct test strip

not been correctly type for each test.

setup

2 If still can't solve the problem, please replace the host.

3.7 Trouble-6（There is no test strip on the strip holder）

SN Possible Cause Solution

1 There is no test Please place the test strip for each

strip on the test test.

strip holder

2 If still can't solve the problem, please replace the host.

3.8 Trouble-7（Transferring mechanism is failure）

SN Possible Cause Solution

8
 1 Mainboard’s Replace the optocoupler U14

optocoupler U14 is

damaged

2 Motor is in poor Please turn off the instrument, and

contact or then open the main case, and then

damaged, which reconnect the cable of the motor,

the motor does not and then turn on the instrument.

rotate after turn on Replace a new motor.

the instrument

3 If still can't solve the problem, please replace the host.

3.9 The host is unable to charge

SN Possible Cause Solution

1 Lithium battery is Please turn off the instrument,

damaged or in and then open the battery holder,

poor contact and then reconnect the lithium

battery or replace a new one, and

then turn on the instrument.

2 The charge IC is Replace the host.

broken, when the

host is connect

9
 with the adapter,

but the charging

indicator does not

light

3 The adapter is Replace a new adapter.

broken.

4 If still can't solve the problem, please replace the host.

3.10 The host after a full charge still prompts electricity

shortage

SN Possible Cause Solution

1 Mainboard’s D4 is Please turn off the instrument, and

damaged then open the main case, and then

replace the D4, and then turn on

the instrument.

2 If still can't solve the problem, please replace the host.

3.11 Cannot turn on the printer

SN Possible Cause Solution

1 The printer’s Please turn off the instrument,

10
 membrane switch and then open the main case of

is broken the printer, and then replace the

printer’s membrane switch, and

then turn on the instrument.

2 The printer’s Please turn off the instrument,

lithium battery is and then open the battery holder

damaged or in of the printer, and then reconnect

poor contact the lithium battery or replace a

new one, and then turn on the

instrument.

3 The printer’s Please charge the printer, and

battery is over then turn on the instrument after

used. the printer has been fully

charged.

4 If still can't solve the problem, please replace the host.

3.12 Unable to print

SN Possible Cause Solution

1 The printer battery Please charge the printer, and

is extremely low, then turn on the instrument to print

11
 when the printer’s after the printer has been fully

blue indicator is charged.

flashing

2 The printer is Please turn off the instrument, and

damaged or in then open the main case of the

poor contact printer, and then replace a new

printer or reconnect the flat cable

of the printer, and then turn on the

instrument.

3 If still can't solve the problem, please replace the host.

3.13 The printer can not connect to the host

SN Possible Cause Solution

1 The printer battery Please charge the printer, and

is extremely low, then turn on the instrument after

when the printer’s the printer has been fully charged.

blue indicator is

flashing

2 The host’s printer Please set the printer selection to

selection is not set "on" in the host’s set interface.

12
 to "on"

3 There has Please turn off the instrument and

abnormal the printer, and then turn on the

bluetooth pairing host, and then make sure the

information in the printer selection is set to "on" and

host the serial number is set to "8888",

and then click "OK" to clear the

abnormal bluetooth pairing

information, and then turn on the

printer, and then the printer will

automatic connect to the host.

4 The printer or the Please turn off the instrument and

host may connect the printer, and then turn off the

to other bluetooth possible bluetooth modules such

module as mobile phone or bluetooth

adapter, and then turn on the

instrument and the printer to check

the connection.

5 If still can't solve the problem, please replace the host.

13
3.14 The printer is unable to charge

SN Possible Cause Solution

1 The printer’s Please turn off the instrument,

lithium battery is and then open the battery holder

damaged or in of the printer, and then reconnect

poor contact the lithium battery or replace a

new one, and then turn on the

instrument.

2 The adapter is Replace a new adapter.

broken.

3 The charge IC of Replace a new printer

the printer’s circuit

board is broken

4 If still can't solve the problem, please replace the host.

3.15 The printer after a full charge still prompts electricity

shortage

SN Possible Cause Solution

1 Circuit board’s D1 Please turn off the instrument, and

is damaged then open the main case, and then

14
 replace the D1, and then turn on

the instrument.

2 If still can't solve the problem, please replace the host.

15