Professional Documents
Culture Documents
Course Objectives:
1. Develop a comprehensive understanding of hospital operations management
principles, practices, and challenges in the context of healthcare delivery
systems.
2. Analyze and evaluate healthcare processes to identify bottlenecks,
inefficiencies, and opportunities for improvement in hospital operations.
3. Explore strategies for optimizing resource allocation, workforce management, and
capacity planning to enhance operational efficiency and patient satisfaction.
4. Apply quality management and patient safety principles to minimize medical
errors and enhance the overall quality of care in healthcare settings.
5. Examine the role of technology, data analytics, and healthcare information
systems in improving decision-making and performance in hospital operations.
6. Gain insights into healthcare financial management, budgeting, and reimbursement
mechanisms relevant to hospital operations.
**Course Outcomes:**
**Reference Books:**
1. "The Handbook of Health Care Management" edited by Myron D. Fottler and Donna
Malvey
2. "Hospital Operations: Principles of High Efficiency Health Care" by Wallace J.
Hopp and William Lovejoy
3. "The Healthcare Quality Book: Vision, Strategy, and Tools" by Elizabeth R.
Ransom, Maulik S. Joshi, and David B. Nash
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Course objectives:
1. Understand the key principles and concepts of supply chain management in the
healthcare industry.
2. Explore the unique challenges and complexities of supply chain operations in
healthcare settings.
3. Analyze and optimize supply chain processes to improve efficiency, reduce costs,
and enhance patient care.
4. Develop strategies for effective inventory management, procurement, and supplier
relationship management in healthcare supply chains.
5. Examine the role of technology, data analytics, and automation in optimizing
supply chain operations in healthcare.
6. Gain insights into sustainability and risk management considerations in
healthcare supply chain management.
**Course Outcomes:**
1. Analyze and evaluate healthcare supply chain processes to identify areas for
improvement and implement best practices.
2. Apply supply chain strategies and models to optimize inventory levels, reduce
costs, and improve operational efficiency in healthcare settings.
3. Utilize information systems, technology, and data analytics to enhance supply
chain decision-making and performance.
4. Develop strategies for managing supplier relationships, mitigating risks, and
incorporating sustainability practices into healthcare supply chains.
**Reference Books:**
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Course objectives:
1. Understand the principles and methods of costing in the healthcare industry.
2. Explore the unique cost drivers and challenges in healthcare organizations.
3. Analyze and apply various costing techniques to accurately determine the cost of
healthcare services.
4. Develop skills in cost analysis, budgeting, and financial decision-making in the
healthcare industry.
5. Examine the role of cost management in improving efficiency, reducing waste, and
enhancing financial performance in healthcare organizations.
6. Gain insights into healthcare reimbursement mechanisms and their relationship to
costing and pricing strategies.
**Course Outcomes:**
**Reference Books:**
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Course objective:
1. Develop a comprehensive understanding of medical terminology used in clinical
practice.
2. Identify and analyze the structure and components of medical terms, including
prefixes, suffixes, and word roots.
3. Interpret and define medical terms to facilitate effective communication in a
clinical setting.
4. Recognize and understand common medical abbreviations and symbols.
5. Apply medical terminology knowledge to accurately document and communicate
patient information.
6. Familiarize students with clinical practice settings and procedures commonly
encountered in healthcare.
**Course Outcomes:**
**Reference Books:**
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**Course Outcomes:**
**Reference Books:**
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Course objectives:
1. Understand the key principles and concepts of hospital management strategies.
2. Analyze and evaluate the challenges and trends in hospital management.
3. Explore various strategies and models for effective hospital leadership and
governance.
4. Develop skills in financial management and budgeting in hospital settings.
5. Examine strategies for improving operational efficiency and patient satisfaction
in hospitals.
6. Gain insights into healthcare quality management and patient safety practices in
hospital management.
**Course Outcomes:**
**Reference Books:**
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Course objectives:
1. Understand the importance of patient-centered care and its impact on patient
outcomes and satisfaction.
2. Explore the key principles and strategies of service marketing in the healthcare
industry.
3. Analyze the patient journey and develop strategies to enhance the overall
patient experience.
4. Examine effective communication and interpersonal skills in patient care and
service marketing.
5. Develop skills in managing patient expectations and addressing patient concerns.
6. Gain insights into ethical considerations and cultural sensitivity in patient
care and service marketing.
**Course Outcomes:**
**Reference Books:**
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Course Objectives:
1. Understand the key principles and concepts of hospital infrastructure management
and facility planning.
2. Analyze the role of effective facility planning in optimizing healthcare
delivery and patient outcomes.
3. Explore the process of designing, constructing, and maintaining healthcare
facilities.
4. Develop skills in evaluating and optimizing hospital infrastructure to meet
current and future needs.
5. Examine the importance of safety, security, and compliance in hospital
infrastructure management.
6. Gain insights into sustainable practices and technological advancements in
hospital infrastructure management.
**Course Outcomes:**
**Reference Books:**
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1. Understand the key principles and theories of healthcare leadership and change
management.
2. Analyze the challenges and trends in healthcare leadership and the need for
effective change management.
3. Explore different leadership styles and their application in healthcare
settings.
4. Develop skills in strategic planning and decision-making in healthcare
leadership.
5. Examine change management theories and strategies for successful implementation
in healthcare organizations.
6. Gain insights into effective communication, team building, and conflict
resolution in healthcare leadership.
**Course Outcomes:**
**Reference Books:**
1. "Healthcare Leadership and Management: Theories, Concepts, and Applications" by
John R. Griffith and Kenneth R. White
2. "Leading Change in Healthcare: Transforming Organizations Using Complexity,
Positive Psychology, and Relationship-Centered Care" by Anthony L. Suchman, Diane
J. Rawlins, and Roger M. Waldron
3. "Leading Change in Healthcare: A Practical Guide" by Christine Perry, Ronald A.
Crabtree, and Carrie H. Peterson
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1. Understand the key concepts and principles of hospital processes and lean
management.
2. Analyze and evaluate existing hospital processes for inefficiencies and waste.
3. Explore lean management tools and techniques for process improvement in
healthcare settings.
4. Develop skills in streamlining and optimizing hospital processes to enhance
efficiency and patient outcomes.
5. Examine the role of leadership in driving lean management initiatives in
hospitals.
6. Gain insights into the application of lean principles in different departments
of a hospital.
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1. "Digital Health: Scaling Healthcare to the World" by Paul Cerrato and John
Halamka
2. "Digital Health: Technologies, Markets, and Players" by Koen Kas
3. "The Digital Health Revolution: How Technology Is Changing Healthcare and
Transforming Our Lives" by Kevin Pereau
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1. "Health Insurance and Managed Care: What They Are and How They Work" by Peter R.
Kongstvedt
2. "Understanding Health Insurance: A Guide to Billing and Reimbursement" by
Michelle A. Green and JoAnn C. Rowell
3. "Health Insurance Today: A Practical Approach" by Janet I. Beik
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1. Understand the legal and ethical principles that govern hospital administration.
2. Analyze the legal and ethical challenges faced by healthcare administrators.
3. Explore the regulatory framework and legal requirements for hospital operations.
4. Develop skills in making ethical decisions and managing ethical dilemmas in
healthcare settings.
5. Examine the impact of healthcare laws and regulations on hospital
administration.
6. Gain insights into legal risk management strategies and compliance in hospital
administration.
1. Understand the legal and ethical principles that govern hospital administration.
2. Analyze and apply the regulatory framework and legal requirements to hospital
operations.
3. Evaluate and make ethical decisions in healthcare settings.
4. Develop strategies for legal risk management and compliance in hospital
administration.
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1. Understand the advanced digital tools and technologies used in the healthcare
industry.
2. Explore the applications of digital tools and techniques in healthcare delivery,
patient care, and operations.
3. Analyze the benefits and challenges associated with the implementation of
advanced digital tools in healthcare.
4. Develop skills in utilizing digital tools for data analytics, patient
engagement, and remote monitoring.
5. Examine the role of artificial intelligence, machine learning, and blockchain in
healthcare.
6. Gain insights into the future trends and emerging technologies in the digital
healthcare landscape.
**units & Topics: Advanced Digital Tools and Techniques in Healthcare Industry**
1. Understand the advanced digital tools and technologies used in the healthcare
industry.
2. Analyze and evaluate the applications of digital tools in healthcare delivery
and patient care.
3. Utilize digital tools for data analytics, patient engagement, and remote
monitoring in healthcare settings.
4. Identify emerging trends and technologies in the digital healthcare landscape.
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