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Ultimate IoT

Implementation Guide
for Businesses
In this handbook:

Introduction

What is IoT?
IoT can offer many benefits to the enterprise, but it can be a challenge to implement. Learn
How does IoT work? the requirements and use best practices for a successful deployment.
What are the layers of an
IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

1 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?


Ultimate IoT implementation guide for businesses
STEPHEN BIGELOW, SENIOR TECHNOLOGY EDITOR
What are the layers of an
IoT architecture?
The internet of things provides organizations with real-time information and business
Business use cases for IoT insights that, when acted upon, can ultimately make them more efficient. IT administrators,
What are the business architects, developers and CIOs considering an internet of things deployment must have a
benefits of IoT? thorough understanding of what the internet of things is, how it operates, its uses,
What are the challenges requirements, tradeoffs and how to implement internet of things devices and
of IoT? infrastructures.
IoT security and
compliance
WHAT IS IOT?
IoT services and business
models The internet of things (IoT) is a network of dedicated devices -- called things -- deployed and
What are the used to gather and exchange real-world data across the internet or other networks.
requirements for Examples of this technology in operation include the following:
implementing IoT?

What are the risks and • Cardiac patients have a heart sensor installed after surgery, reporting diagnostic information
challenges of about each patient's heart to a monitoring physician.
implementing IoT? • Homes use sensors for tasks including security and home management, such as lights and
appliance control, with status reporting and control performed through smartphone apps.
Steps for implementation

What is the future of IoT?

2 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
• Farmers use moisture sensors throughout the fields to direct irrigation where crops need it
How does IoT work? most.
• Ranchers use location sensors placed on each head of cattle to both identify and locate
What are the layers of an cattle across the ranch.
IoT architecture?
• Industrial plants use sensors to monitor the presence of dangerous materials or workplace
Business use cases for IoT conditions and manage employee movement throughout the facility.
• Cities deploy a fleet of sensors to monitor road and traffic conditions, adjusting a traffic
What are the business control apparatus dynamically to route and optimize traffic based on prevailing situations.
benefits of IoT?
Key concepts of IoT are as follows:
What are the challenges
of IoT? A focus on real-world data. Where an enterprise routinely deals with documents,
PowerPoints, images, videos, spreadsheets and many other forms of static digital
IoT security and
compliance
information, IoT devices produce data that typically reflects one or more physical conditions
in the real world. IoT devices can not only help a business to learn what's happening, but
IoT services and business
also exercise control over what's happening.
models

What are the The vital importance of immediacy in real-time operation. Where routine data -- such as a
requirements for
implementing IoT? memo document -- can exist for days or months without ever being used, IoT devices must
deliver data for collection and processing without delay. This makes related factors, such as
What are the risks and
network bandwidth and connectivity, particularly important for IoT environments.
challenges of
implementing IoT?
The resulting data itself. IoT projects are often defined by the larger project or business
Steps for implementation
purpose driving IoT deployment. In many cases, IoT data is part of a control loop, with a
What is the future of IoT?

3 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
straightforward cause-and-effect objective. For example, a sensor tells a homeowner that
How does IoT work? their front door is unlocked, and the homeowner can use an actuator -- an IoT device
What are the layers of an designed to translate control signals received from the network into real-world actions -- in
IoT architecture? the door to lock it remotely.
Business use cases for IoT
But IoT can support much larger and more far-reaching business goals. Millions of IoT
What are the business sensors can produce unimaginably vast quantities of raw data -- far too much for humans to
benefits of IoT?
review and act upon. Increasingly, large IoT projects are the core of big data initiatives, such
What are the challenges as machine learning (ML) and artificial intelligence (AI) projects. The data collected from vast
of IoT?
IoT device deployments can be processed and analyzed to make vital business projections or
IoT security and train AI systems based on the real-world data collected from vast sensor arrays. Those back-
compliance
end analyses can demand substantial storage and computing power. Computing can be
IoT services and business handled in centralized data centers, in public clouds or distributed across several edge
models
computing locations close to where data is collected.
What are the
requirements for
implementing IoT? HOW DOES IOT WORK?

What are the risks and


challenges of
IoT isn't a single device, software or technology. IoT is an amalgam of devices, networks,
implementing IoT? computing resources and software tools and stacks. Understanding IoT terminology usually
starts with the IoT devices themselves.
Steps for implementation

What is the future of IoT?

4 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and Things. Every IoT device -- a thing or smart sensor -- is a small dedicated computer
challenges of possessing an embedded processor, firmware and limited memory and network
implementing IoT?
connectivity. The device collects specific physical data and sends that data out onto an IP
Steps for implementation network, such as the internet. Depending on the sensor's work, it might also include
What is the future of IoT?

5 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
amplifiers, filters and converters. IoT devices are battery-powered and rely on wireless
How does IoT work? network connectivity through individual IP addresses. IoT devices can be configured
What are the layers of an individually or in groups.
IoT architecture?
Connections. The data gathered by IoT devices must be transmitted and collected. This
Business use cases for IoT
second layer of IoT involves the broad network, along with an interface between the
What are the business network and back-end processing. The network is typically a conventional IP-based network,
benefits of IoT?
such as an Ethernet LAN and the public internet. Every IoT device receives a unique IP
What are the challenges address and unique identifier. The thing passes its data to the network using a wireless
of IoT?
network interface, such as Wi-Fi, or a cellular network, such as 4G or 5G. As with any
IoT security and network device, data packets are marked with a destination IP address where the data is to
compliance
be routed and delivered. Such network data exchange is identical to the everyday exchange
IoT services and business of network data between ordinary computers. The destination for this raw sensor data is
models
typically an intermediary interface, such as an IoT hub or IoT gateway. The IoT gateway
What are the usually serves to collect and collate the raw sensor data, often applying early preprocessing
requirements for
tasks, such as normalization and filtering, to IoT data.
implementing IoT?

What are the risks and Back end. The enormous volume of real-time data produced by an IoT sensor fleet and
challenges of
implementing IoT? collated at the IoT gateway must be analyzed to yield deeper insights, such as exposing
business opportunities or driving machine learning. The IoT gateway sends its cleaned and
Steps for implementation
secured sensor data across the internet to a back end for processing and analysis. Analyses
What is the future of IoT?

6 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
are performed using extensive computing clusters, such as Hadoop clusters. This back end
How does IoT work? might be located at a corporate data center, a colocation facility, or a computing
What are the layers of an infrastructure architected in the public cloud. There, the data is stored, processed, modeled
IoT architecture? and analyzed.
Business use cases for IoT

What are the business WHAT ARE THE LAYERS OF AN IOT ARCHITECTURE?
benefits of IoT?
The discussion of sensor, connection and back-end layers can help business and IT staff
What are the challenges
of IoT? understand IoT technology, but such discussion also demands a consideration of IoT
architecture. Although the scope and detail of an IoT architectural plan can vary dramatically
IoT security and
compliance depending on the IoT initiative, it's vital for leaders to consider how IoT will integrate into
the current IT infrastructure.
IoT services and business
models
There are four major architectural issues:
What are the
requirements for
1. Infrastructure. The physical layer includes IoT devices, the network and computing resources
implementing IoT?
used to process the data. The infrastructure discussion often includes sensor types,
What are the risks and quantities, locations, power, network interface and configuration and management tools.
challenges of Networks involve bandwidth and latency considerations to ensure they can handle IoT
implementing IoT? device demands. Computing handles the analysis on the back end, and organizations might
need to deploy extensive new computing resources to handle additional processing or use
Steps for implementation
on-demand resources, such as the cloud. Infrastructure discussions also involve a careful
What is the future of IoT?

7 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
consideration of IoT protocols and standards, such as Bluetooth, GSM, 4G or 5G, Wi-Fi,
How does IoT work? Zigbee and Low-Power Wireless Personal Area Network.
2. Security. The data produced by the internet of things can be sensitive and confidential.
What are the layers of an Passing such data across open networks can expose devices and data to snooping, theft and
IoT architecture?
hacking. Organizations planning an IoT project must consider the best ways to secure IoT
Business use cases for IoT devices and data in flight and at rest. Encryption is a common approach for IoT data security.
Additional security must be applied to IoT devices to prevent hacking and malicious changes
What are the business to device configurations. Security involves various software tools and traditional security
benefits of IoT? devices, such as firewalls and intrusion detection and prevention systems.
3. Integration. Integration is getting everything to work together seamlessly, ensuring the
What are the challenges
of IoT?
devices, infrastructure and tools added for IoT will interoperate with existing systems and
applications -- such as systems management and ERP -- already in place in the organization.
IoT security and Proper integration requires careful planning and proof-of-principle testing along with a well-
compliance researched selection of IoT tools and platforms, such as Apache Kafka or OpenRemote.
4. Analytics and reporting. The very top of an IoT architecture requires a detailed
IoT services and business understanding of how IoT data will be analyzed and used. This is the application layer, which
models
often includes the analytical tools, AI and ML modeling and training engines, and
What are the visualization or rendering tools. Such tools can be acquired from third-party vendors or used
requirements for through cloud providers where data is stored and processed.
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

8 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
BUSINESS USE CASES FOR IOT
implementing IoT?

What are the risks and The vast array of small and capable IoT devices has found meaningful business applications
challenges of
in major industries. Consider some of the expanding use cases in five important industries:
implementing IoT?

Steps for implementation 1. Home (commercial or end user). IoT devices appear in homes for energy management,
security and even some task automation:
What is the future of IoT?

9 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
o Thermostats and lighting can be scheduled and controlled through internet
How does IoT work? applications.
o Motion-activated sensors can trigger video and audio streams to homeowner
What are the layers of an smartphones.
IoT architecture?
o Water sensors can watch basements for leaks.
Business use cases for IoT o Smoke, fire and carbon dioxide detectors can report danger to users.
o IoT actuators can lock and unlock doors remotely.
What are the business o Smart refrigerators can track contents, and automated vacuums keep the home clean
benefits of IoT? without direct human intervention.
What are the challenges 2. Manufacturing. IoT devices have found broad adoption in all manner of manufacturing and
of IoT?
industrial settings. Examples of the industrial internet of things (IIoT) include the following:
o IoT tags can track, locate and inventory enterprise assets.
IoT security and
compliance o IoT devices can help monitor and optimize the use of energy, such as lowering lighting
when human-occupied areas are idle or lowering temperature settings during off-
IoT services and business hours.
models o IoT sensors and actuators can support process automation and optimization.
o IoT devices can monitor all types of machine behaviors and parameters during normal
What are the
requirements for operation, enabling ML to guide predictive maintenance to optimize process uptime.
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

10 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

11 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
3. Public (health and safety). IoT sensors with cellular-class connectivity can operate
How does IoT work? collaboratively across metropolitan areas to serve a wide range of purposes:
o IoT devices can detect the presence of vehicle traffic, enabling cities to adjust street
What are the layers of an lighting on idle streets and off-hours.
IoT architecture?
o Crime prevention efforts might include camera-based surveillance, while connected

Business use cases for IoT audio detection can direct police to areas where gunfire is detected.
o Cameras can be used to determine and optimize traffic, while transponders and
What are the business cameras can read license plates or toll boxes to direct toll collection and management.
benefits of IoT? o Interconnected parking systems enable cities to track parking spots and alert drivers
to available spots through an app.
What are the challenges
o Sensors can watch bridges and other structures for stress and problems, enabling
of IoT?
early detection and remediation.
IoT security and o Sensors can monitor water quality, enabling early detection of contaminants or
compliance pollutants.

IoT services and business 4. Medical/health. IoT is present in remote patient telemetry and other medical uses:
models o IoT exists in countless wireless wearable devices, including blood pressure cuffs, heart
rate monitors and glucometers. Devices can be tuned to watch for calories, exercise
What are the
requirements for goals and remind patients of appointments or medications.
implementing IoT? o IoT enables early warning devices, such as fall detection, that alert health providers
and family members and even provide location information for the potential issue.
What are the risks and o The remote monitoring of IoT helps health providers track patient health and
challenges of adherence to treatment plans, and perhaps better correlate health issues with
implementing IoT?
telemetry data.
o Hospitals can use IoT to tag and track the real-time location of medical equipment,
Steps for implementation
including defibrillators, nebulizers, oxygen and wheelchairs.
What is the future of IoT?

12 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
o IoT in staff badges can help locate and direct staff more efficiently.
How does IoT work? o IoT can help with other equipment control, such as pharmacy inventory, refrigerator
temperatures and humidity and temperature control.
What are the layers of an o IoT hygiene monitoring equipment can help ensure that medical environments are
IoT architecture?
clean and help reduce infection.
Business use cases for IoT
5. Retail. IoT and big data analytics have found extensive use in retail sales and physical store
What are the business environments:
benefits of IoT? o IoT devices can tag every product, enabling automated inventory control, loss
prevention and supply chain management -- placing orders based on sales and
What are the challenges inventory levels.
of IoT?
o Cameras and other surveillance technologies can watch shopper activity and

IoT security and preferences, helping retail stores optimize layouts and organize related products to
compliance maximize sales.
o IoT devices can support touchless and scanless checkout and payment, such as near
IoT services and business field communication payment.
models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

13 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

14 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
WHAT ARE THE BUSINESS BENEFITS OF IOT?
How does IoT work?
When business leaders research and consider IoT adoption, it's easy to find lists that cite the
What are the layers of an
IoT architecture? benefits of IoT, such as more efficient operations and long-term cost savings. Although this
can be true, such conversations are mainly tangential to the principal overarching benefits of
Business use cases for IoT
IoT: knowledge and insight.
What are the business
benefits of IoT? Accurate and timely decisions demand knowledge and insight that can be difficult or even
What are the challenges impossible to obtain. Businesses strive for such knowledge and insight, using it each time a
of IoT? sales manager forecasts the next quarter's revenue, or a production manager decides
IoT security and whether to shut down a key machine in a vital production line for routine maintenance. The
compliance stakes are far higher when state inspectors discover structural defects in long-neglected
IoT services and business municipal infrastructure or physicians struggle to keep an aging patient healthy.
models
IoT provides better immediate knowledge through measuring and reporting specific real-
What are the
requirements for world conditions. It's modern instrumentation: The real-world condition can be examined
implementing IoT? and responded to in real time. If a heart rate monitor alerts to an excessive heart rate, the
What are the risks and patient can slow down and relax to lower the heart rate to an acceptable level, take
challenges of appropriate medication, contact their physician for further guidance or even call for medical
implementing IoT?
assistance. If a traffic monitoring system sees a backup on a major highway, it can update
Steps for implementation

What is the future of IoT?

15 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
travel apps of the prevailing conditions and enable commuters to select alternate routes and
How does IoT work? avoid the congestion.
What are the layers of an
IoT architecture? But the real power and benefit of IoT is the long-term insights it can provide to business
leaders. Consider the vast number of IoT sensors that can be distributed throughout
Business use cases for IoT
equipment, vehicles, buildings, campuses and municipal areas that enable better long-term
What are the business insight through advanced analytics -- the back-end computing processes capable of
benefits of IoT?
evaluating and correlating a huge quantity of seemingly unrelated data to answer business
What are the challenges questions and make accurate predictions about future circumstances. The data collected can
of IoT?
also be used to train ML models, supporting the development of AI initiatives that achieve a
IoT security and deep understanding of the data and its relationships.
compliance

IoT services and business For example, the varied sensors distributed in an industrial machine can be analyzed to
models detect variations in operation and condition, which might suggest the need for maintenance
What are the or even predict an impending failure. Such insights enable a business to order parts,
requirements for schedule maintenance or make proactive repairs while minimizing the disruption to normal
implementing IoT?
operations.
What are the risks and
challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

16 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

17 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
WHAT ARE THE CHALLENGES OF IOT?
How does IoT work?
IoT projects can bring strong benefits to the business regardless of the deployment scope.
What are the layers of an
IoT architecture? But IoT can also pose serious challenges that a business must recognize and consider before
undertaking any IoT project.
Business use cases for IoT

What are the business Project design. Although IoT devices readily implement a variety of standards, such as Wi-Fi
benefits of IoT? or 5G, there are currently no significant international standards that guide the design and
What are the challenges implementation of IoT architectures; there's no rulebook to explain how to approach an IoT
of IoT? project. This allows for a great deal of flexibility in design, but also allows for major design
IoT security and flaws and oversights. IoT projects should generally be led by IT staff with IoT expertise, but
compliance such know-how shifts day to day. Ultimately, there is no substitute for careful, well-
IoT services and business considered design and demonstrated performance based on copious testing and proof-of-
models principle projects.
What are the
requirements for Data storage and retention. IoT devices produce enormous amounts of data, which is readily
implementing IoT? multiplied by the number of devices involved. That data is a valuable business asset that
What are the risks and must be stored and secured. And unlike traditional business data, such as emails and
challenges of contracts, IoT data is highly time-sensitive. For example, a vehicle's speed or road data
implementing IoT?
conditions reported yesterday or last month might have no timeliness today or next year.
Steps for implementation This means IoT data might possess a radically different lifecycle than traditional business
What is the future of IoT?

18 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
data. This requires a significant investment in storage capacity, data security and data
How does IoT work? lifecycle management.
What are the layers of an
IoT architecture? Network support. IoT data must traverse an IP network, such as a LAN or the public internet.
Consider the effect of IoT device data on network bandwidth and ensure that adequate,
Business use cases for IoT
reliable bandwidth is available. Congested networks with dropped packets and high latency
What are the business can delay IoT data. This might involve some architectural changes to the network and
benefits of IoT?
addition of dedicated networks. For example, rather than pass all IoT data across the
What are the challenges internet, a business might opt to deploy an edge computing architecture that stores and
of IoT?
preprocesses the raw data locally before passing only curated data to a central location for
IoT security and analysis.
compliance

IoT services and business Device and data security. IoT devices are small computers connected to a common network,
models making them vulnerable to hacking and data theft. IoT projects must implement secure
What are the configurations to protect devices, data in flight and data at rest. A proper and well-planned
requirements for IoT security posture might have direct implications for regulatory compliance.
implementing IoT?

What are the risks and Device management. One often overlooked problem is the proliferation of IoT devices.
challenges of
Every single IoT device must be procured, prepared, installed, connected, configured,
implementing IoT?
managed, maintained and ultimately replaced or retired. It's one thing to deal with this for a
Steps for implementation few servers, but another problem entirely for hundreds, thousands or even tens of
What is the future of IoT?

19 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
thousands of IoT devices. Consider the logistical nightmare involved in battery procurement
How does IoT work? and replacement for thousands of remote IoT devices. IoT leaders must employ tools to
What are the layers of an manage IoT devices from initial setup and configuration through monitoring, routine
IoT architecture? maintenance and disposition.
Business use cases for IoT

What are the business IOT SECURITY AND COMPLIANCE


benefits of IoT?
IT and business leaders must embrace the considerations of security and compliance in any
What are the challenges
of IoT? IoT deployment. IoT devices present the same basic security vulnerabilities found in any
networked computer. The problem with IoT is volume:
IoT security and
compliance
• Some IoT devices might overlook a full complement of security features or implement weak
IoT services and business security standards, such as no default password.
models • There can be tens or even hundreds of thousands of IoT devices involved in an IoT
deployment, each posing the same potential weaknesses.
What are the
• IT admins must employ tools capable of discovering, configuring and monitoring all IoT
requirements for
implementing IoT? devices in the deployment.
• Every IoT device must be configured to enable and use the strongest possible security
What are the risks and features.
challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

20 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
IoT security can pose problems for businesses
How does IoT work? because weak default security is multiplied by
What are the layers of an countless devices that all rely on human
IoT architecture? monitoring and management efforts. The attack
Business use cases for IoT surface can be enormous. Thus, IoT security
comes down to three principal issues:
What are the business
benefits of IoT?
• Design. Select IoT devices with the strongest
What are the challenges available security features.
of IoT? • Process. Implement tools, policies and practices
that successfully discover and properly configure
IoT security and every IoT device, including device firmware
compliance upgrades when available.
• Diligence. Use tools to monitor and enforce IoT
IoT services and business
models device configurations, along with security tools
suited for detecting intrusion or malware in IoT
What are the device deployments.
requirements for
implementing IoT? Still, IoT devices are plagued by a range of potentially devastating attacks that include botnet
What are the risks and attacks, weak DNS systems that can allow the introduction of malware, ransomware, the potential
challenges of attack vectors caused by unauthorized and unsecured devices on the network, and even the threat
implementing IoT?
of physical security.
Steps for implementation

What is the future of IoT?

21 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
Security risks carry corresponding risks to an organization's compliance posture. Imagine
How does IoT work? what happens when patient data is stolen from a medical IoT infrastructure or a business
What are the layers of an can't manufacture products because hackers have infected the IoT infrastructure with
IoT architecture? ransomware. Such events create potential compliance headaches for business leaders and
Business use cases for IoT regulators. Any discussion of IoT security must include a careful evaluation of compliance.

What are the business IoT is still evolving. There are no common, broadly adopted standards for designing,
benefits of IoT?
configuring, operating and securing an IoT infrastructure. In most cases, all a business can do
What are the challenges is document design and process decisions and attempt to correlate them to other IT best
of IoT?
practices. One example is to choose IoT devices that adhere to existing technological
IoT security and standards, such as IPv6, and connectivity standards, including Bluetooth Low Energy, Wi-Fi,
compliance
Thread, Zigbee and Z-Wave. It's a good start, but often not enough.
IoT services and business
models Fortunately, additional compliance standards are emerging from industry-leading
What are the organizations, such as the IEEE. IEEE 2413-2019 is the IEEE Standard for an Architectural
requirements for Framework for IoT. The standard offers a common architectural framework for IoT across
implementing IoT?
transportation, healthcare, utility and other domains. It conforms to the international
What are the risks and standard ISO/IEC/IEEE 42010:2011. Although such standards don't guarantee compliance by
challenges of
implementing IoT? themselves, organizations that follow the established frameworks and practices can
strengthen existing compliance postures in IoT implementation.
Steps for implementation

What is the future of IoT?

22 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
IOT SERVICES AND BUSINESS MODELS
How does IoT work?
Getting countless individual IoT devices set up can be a daunting task, but processing that
What are the layers of an
IoT architecture? data to divine useful business intelligence can bring its own problems, too. As the IoT
industry evolves, the IoT ecosystem is expanding to bring new support for IoT
Business use cases for IoT
implementation and facilitate new business models.
What are the business
benefits of IoT? One of the biggest issues with IoT is simply getting it to work. Infrastructure demands can be
What are the challenges extensive, security is often problematic, and processing can add new complexity for the
of IoT? business. IoT vendors are addressing these problems with a growing number of SaaS
IoT security and platforms designed to simplify IoT adoption and eliminate many of the deep investments
compliance typically needed for gateways, edge computing and other IoT-specific elements.
IoT services and business
models IoT SaaS operates between the IoT device field and the enterprise. SaaS handles many of the
important elements that an enterprise must otherwise provide. For example, the SaaS
What are the
requirements for offering typically handles mundane infrastructure tasks, such as data security and reporting.
implementing IoT? But the SaaS offering will often include much of the high-level processing and computing,
What are the risks and such as analytics, with additional support for ML. This relieves the enterprise data center
challenges of from this IoT burden, and the business can focus on receiving and using the resulting
implementing IoT?
analyses.
Steps for implementation

What is the future of IoT?

23 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

24 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
IoT SaaS offerings provide similar features, so carefully consider the pricing to select the
How does IoT work? provider best suited to the number of IoT devices, data volumes and analytical needs of your
What are the layers of an organization. Typical IoT SaaS providers include Altair SmartWorks, EMnify, Google Cloud IoT
IoT architecture? Core, IBM Watson IoT Platform, Microsoft Azure IoT Hub and Oracle IoT.
Business use cases for IoT
IoT isn't just changing the way businesses operate. It's enabling a variety of new business
What are the business models that let organizations derive revenue from IoT projects and products. There are at
benefits of IoT?
least four types of business models that IoT can facilitate effectively:
What are the challenges
of IoT?
1. Salable data. The raw data gathered by IoT devices can readily be monetized. For example,
IoT security and the data gathered by a personal fitness tracker might be interesting to health insurance
compliance companies seeking to adjust rates based on consumer fitness activity.
2. Business-to-business and business-to-consumer. IoT is all about collecting and analyzing
IoT services and business data, and such analytics can be used to identify and optimize brand loyalty or drive
models additional sales based on business needs or consumer activities identified by IoT devices.
What are the
3. IoT platforms. The data and analytics yielded by IoT can form the foundation of platforms
requirements for that offer AI services -- think Amazon's Alexa. Those platforms continue to learn and
implementing IoT? improve, and the services offered can be integrated by third-party businesses for a fee.
4. Pay-per-use. Businesses such as bicycle or scooter rentals are readily facilitated by IoT
What are the risks and technologies where equipment can be located by GPS and found by users with
challenges of corresponding apps, then accessed, used and paid for automatically. IoT data can analyze
implementing IoT?
utilization and maintenance patterns to optimize the business process.
Steps for implementation

What is the future of IoT?

25 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
WHAT ARE THE REQUIREMENTS FOR IMPLEMENTING IOT?
How does IoT work?
There are numerous technical issues for IoT, including the selection and deployment of
What are the layers of an
IoT architecture? devices, network connectivity and building adequate analytical capabilities and capacity. But
all those considerations relate to the actual building and operation of an IoT infrastructure.
Business use cases for IoT
For many organizations, the initial questions are far simpler: Why do it, and how should we
What are the business start?
benefits of IoT?

What are the challenges As with any IT project, an IoT initiative must start with a clear strategy that outlines the
of IoT? purpose of the project and clearly states its goals. Such an initial strategy might also
IoT security and underscore the intended value proposition -- such as increased productivity or decreased
compliance costs through predictive maintenance -- of the project to justify the financial and intellectual
IoT services and business investment required.
models
With a strategy in mind, the business usually moves into a period of research and
What are the
requirements for experimentation to identify IoT products, software and other infrastructure elements.
implementing IoT? Project managers then implement limited proof-of-principle projects to demonstrate the
What are the risks and technology and refine its deployment and management tactics, such as configuration and
challenges of security. At the same time, analysts evaluate ways to use the resulting data and understand
implementing IoT?
the tools and computing infrastructure needed to derive business intelligence from the IoT
Steps for implementation

What is the future of IoT?

26 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
data. This might involve using limited data center resources for small-scale analytics, with an
How does IoT work? eye to public cloud resources and services as the IoT project scales.
What are the layers of an
IoT architecture? A business can approach an IoT project in three ways:

Business use cases for IoT


1. The effort might be experimental, assembling a platform and allowing users to find value.
What are the business 2. The effort might be more formal, employing a clear project blueprint and project timeline.
benefits of IoT? 3. The effort might represent a complete commitment to IoT across the organization, though
such an effort usually requires more expertise and confidence in IoT compared to others.
What are the challenges
of IoT? Regardless of the approach, the key is to remain focused on the value IoT brings to the business.
IoT security and
compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

27 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

28 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
WHAT ARE THE RISKS AND CHALLENGES OF IMPLEMENTING IOT?
How does IoT work?
Although the risks are generally well understood, the sheer volume and diversity of IoT
What are the layers of an
IoT architecture? devices requires a greater level of attention and control than a business might otherwise
exercise. The most detrimental risks of IoT environments include the following:
Business use cases for IoT

What are the business • Inability to discover all IoT devices. IoT tools and practices must be capable of discovering
benefits of IoT? and configuring all IoT devices in the environment. Undiscovered devices are unmanaged
devices, which can provide attack vectors for hackers to access the network. In a broader
What are the challenges
sense, admins must be able to discover and control all devices on the network.
of IoT?
• Weak or absent access control. IoT security depends on the proper authentication and
IoT security and authorization of each device. This is strengthened by each device's unique identifier, but it's
compliance still important to configure each IoT device for least privilege -- accessing only the network
resources that are essential. Reinforce other security measures by adopting strong
IoT services and business passwords and enabling network encryption for every IoT device.
models
• Ignored or overlooked device updates. IoT devices can require periodic updates or patches
What are the to internal software or firmware. Ignoring or overlooking a device update can leave IoT
requirements for devices susceptible to intrusion or hacking. Consider update logistics and practices when
implementing IoT? designing an IoT environment. Some devices might be difficult or impossible to update in the
field and might even be inaccessible or problematic to take offline.
What are the risks and • Poor or weak network security. IoT deployments can add thousands of devices to a LAN.
challenges of
Each new device opens a potential access point for intrusion. Organizations that implement
implementing IoT?
IoT often implement additional network-wide security measures, including intrusion
Steps for implementation detection and prevention systems, tightly controlled firewalls and comprehensive

What is the future of IoT?

29 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
antimalware tools. Organizations might also opt to segment the IoT network from the rest of
How does IoT work? the IT network.
• Lack of security policy or process. Policy and process is vital for proper network security.
What are the layers of an This represents the combination of tools and practices used to configure, monitor and
IoT architecture?
enforce device security across the network. Proper documentation, clear configuration
Business use cases for IoT guidelines and rapid reporting and response are all part of IoT and everyday network
security.
What are the business
benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

30 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?

What are the layers of an


IoT architecture?

Business use cases for IoT

What are the business


benefits of IoT?

What are the challenges


of IoT?

IoT security and


compliance

IoT services and business


models

What are the


requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

31 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
STEPS FOR IMPLEMENTATION
How does IoT work?
There is no single ubiquitous approach to designing and implementing an IoT infrastructure.
What are the layers of an
IoT architecture? But there is a common suite of considerations that can potentially help organizations check
all the boxes to successfully architect and deploy an IoT project. Below are some important
Business use cases for IoT
implementation considerations.
What are the business
benefits of IoT? Network connectivity. IoT devices can offer several alternatives for connectivity, including
What are the challenges Wi-Fi, Bluetooth, 4G and 5G. There's no rule that requires all devices to use the same
of IoT? connectivity but standardizing on one approach can simplify device configuration and
IoT security and monitoring. Also decide whether sensors and actuators should use the same network or a
compliance different one.
IoT services and business
models IoT hub. Simply passing all IoT data directly from devices to an analytics platform can result
in disparate connections and poor performance. An intermediary platform, such as an IoT
What are the
requirements for hub, can help organize, preprocess and encrypt data from devices across an area before
implementing IoT? sending that data along for analytics. If a remote facility is IoT-enabled, a hub might gather
What are the risks and and preprocess that IoT data at the edge before sending it along for further analysis.
challenges of
implementing IoT?
Aggregation and analytics. After the data is collected, it might drive reporting systems and
Steps for implementation actuators or be gathered for deeper analysis, query and other big data purposes. Decide on
the software tools used to process, analyze, visualize and drive ML. One example includes
What is the future of IoT?

32 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
the choice of IoT database and database architectures -- SQL vs. NoSQL, or static vs.
How does IoT work? streaming. These tools might be deployed in the local data center or used through SaaS or
What are the layers of an cloud providers.
IoT architecture?
Device management and control. Use a software tool capable of reliably servicing all the IoT
Business use cases for IoT
devices deployed throughout the IoT project's lifecycle. Look for high levels of automation
What are the business and group management capabilities to streamline configuration and reduce errors. IoT
benefits of IoT?
device patching and updating is emerging as a problem, and organizations should pay close
What are the challenges attention to update and upgrade workflows.
of IoT?

IoT security and Security. Every IoT device is a potential security vulnerability, so an IoT implementation must
compliance
include a careful consideration of IoT configuration and integration into existing security
IoT services and business tools and platforms, such as intrusion detection and prevention systems and antimalware
models tools.
What are the
requirements for
implementing IoT? WHAT IS THE FUTURE OF IOT?

What are the risks and The future of IoT can be difficult to predict because the technology and its applications are
challenges of
implementing IoT? still relatively new and have enormous growth potential. Still, it's possible to make some
fundamental predictions.
Steps for implementation

What is the future of IoT?

33 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?
IoT devices will continue to proliferate. The next few years will see billions of additional IoT
How does IoT work? devices added to the internet, fueled by a combination of technologies -- including 5G
What are the layers of an connectivity -- and countless new business use cases emerging across major industries, such
IoT architecture? as healthcare and manufacturing.
Business use cases for IoT
Coming years should also see a reevaluation and increase in IoT security, starting with initial
What are the business device design through business selection and implementation. Future devices will
benefits of IoT?
incorporate stronger security features enabled by default. Existing security tools, such as
What are the challenges intrusion detection and prevention, will include support for IoT architectures with
of IoT?
comprehensive logging and active remediation. At the same time, IoT device management
IoT security and tools will increasingly emphasize security auditing and automatically address IoT device
compliance
security weaknesses.
IoT services and business
models In addition, some aspects of AI and IoT are converging to form a hybrid artificial intelligence
What are the of things (AIoT) technology intended to blend the data-gathering capabilities of IoT with the
requirements for computing and decision-making capabilities of AI. AIoT can create a platform more capable
implementing IoT?
of human-machine interaction and advanced learning capabilities.
What are the risks and
challenges of
Finally, IoT data volumes will continue to grow and translate into new revenue opportunities
implementing IoT?
for businesses. That data will increasingly drive ML and AI initiatives across multiple
Steps for implementation industries, from science to transportation to finance to retail.
What is the future of IoT?

34 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES


In this handbook:

Introduction

What is IoT?

How does IoT work?


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requirements for
implementing IoT?

What are the risks and


challenges of
implementing IoT?

Steps for implementation

What is the future of IoT?

35 ULTIMATE IOT IMPLEMENTATION GUIDE FOR BUSINESSES

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