Vocabulario + Listening

Voc + Listening

Voc + Lis + writ + read

Speaking

Writing
 know what their customers want
is the purpose / objetives
who people
interviewing method
long simple as possible
a small group of people if there any problems

thousands

products
open

popular
answer

Tuesday
Personal interview: we can show a demo of the products,
It's expensive and it'll take a long time.

Telephone survey: it's faster and cheaper, we'll be able to

reach more people
 home

slow

increase

cost
T

think
T

address

T
T
 in comparison to

stages

image
especialise

take advantage of

4
6
1
2
5
3

T
 1,225

2,250

355

385

225

150

125

1,108

possible
small

three

bank
month
 Because they are a profitable company

125,000 pounds

3
Ask to their customer to pay in advance
and offer them a 1% discount if they pay now 4
7

5
Because the customer are small businesses and 2
they've got their own cash flow problems
6

1
Take another loan

figures
2 purchase
3
5

4 an increase

1
a decrease

profitable

gross
net
deductions

T
unmotivated stressed
communication skills conflict resolution

office
laugther yoga
one advisors
 The problem it's in the region's sales figure
decreased in this quarter.
conflict resolution
The products is the best, the
promotional material is excellent
and the reps received big bonuses. experienced

The reps are unmotivated, they also challenge

seem tired.
treasure hant
Hiring team building activities.
workshop

bonded

Unmotivated
Stressed
*
Evaluate
Relaxed
Shocked
*
Interpersonal
Strenuous *
Prioritise

time

diary

hold

forest

movile phone

had caught
 survey

line

changes

colours

focus

meet
It doesn't suit everyone.

Because has proved that businesses

achive their goals more quickly.

Because a team that works well

together can settle it much more easily.

Because many people work alone.

It depends on your own responsability.

problematic

summer clothes

style

6
style and colours 2
1
5
Thursday morning 3
4

demotivating
perform

encourage

prove

Personal accountability

facilitate

input
commitment
F You have to work at it.
T Try to identify potencial problems.
F
Share your vision to provide direction for your entire team.
F
All ...
T
Make sure you really listen to them.

sit short

fine

themselves
 to be a manager

solved all kinds of problems

Make decision by themselves

time

a daily meeting

to learn from each other

time

direct
echance
lead to
socialise
approach
delegate

praise
Thursday
prices

competitors

luxurious update

electricity
 navigate

overcome

Down the road

put out fires

Water
force

be caught off guard

Personal and unique

substitutite
To define the issues clearty

in the light of
The board

revolution

distraction
reinvent

boarder perspective
step back

set aside
3
4 awareness
5
1 bargaining power

6
2
F
running a small sales team

F
participating in exhibitions
T
negotiating contract
T

ability to lead and motivate a sales team

T
fluent in Russian
T

F
fluent in Russian
T
relocation to Moscow
 messy organised
introvert outgoing
hard-working lazy
confident insecure

headquartes

relocation

educational background

Logistical support

secondary school

vocational course
 take a seat

details

no problem

first year

monday
 Marca Fiel
Consumo Estudio / investigación de mercado
Preocupado/a Método
Hacer encuesta Rebajado
Demo Opción
No importa / molestar Cuestionario
Factor Análisis de ventas
Averiguar Serie
Grupo debate / discusión Archivo de sonido
Adelante Población objetivo de la encuesta
Interesado Probar
Entrevistado

Atraer, gustar Convencer, persuadir

Campaña Promoción, publicidad
Competidor Cliente potencial
Consumidor Relaciones públicas
Demanda Arrepentirse
Efectivo Especializarse
Competente Etapa, fase
Imagen Agente comercial
En comparación con Vendedor telefónico
Estrategia de mark Valido
Original Valorar, valor

Apariencia Comunicado de prensa

Publicidad Gama/ Cartera/ Catálogo
Llamativo Renovar la imagen
Crear rumor Feria comercial / de muestras
Lanzar Perfil del usuario
Cuota de mercado