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11181, Jordan.
BUSINESS
PLAN
EXECUTIVE SUMMARY
Decision making is increasingly a technology and data-driven business. Multiple
industries are at a pivotal moment. Technology disruption and consumer shifts
are laying the basis for a new S-curve(S-curve is a graph that plots a relevant
cumulative data field — such as man hours or cost — against time) for banking
business models, and the COVID-19 pandemic has accelerated these trends.
Data analysis is playing critical role across multiple industries now.
Using findings from the Greenwich Digital Transformation Benchmarking Studies across 2019–
2020, we pinpoint the key drivers of ROI for bank technology investments and identify three
areas in which technology (or technology-related) investments consistently deliver attractive
ROI for banks:
With the neck-breaking speed of technology and innovation, no industry has been as critically
affected as the global financial sector. The world of data and information management has
become increasingly complex: business has never moved faster, data has never been more
abundant, and executive decision-making has never had such wide-reaching impacts and
consequences. With intelligent operations, banks can realize the full value of digital banking:
lowering costs, increasing resilience and taking the customer experience to the next level. The
more they thread intelligence into their operations, the better positioned they will be to
outmaneuver uncertainty and meet tomorrow’s performance aspirations. Despite all these
new challenges, the modern banking executive is still expected to make complex, critical
decisions in record time.
In the financial sector, data is both a blessing and a curse: it provides banks and other financial
institutions with more information and potential insights than ever, but it can also lead to
organizational bottlenecking, as well as countless hours wasted on unnecessary information,
misleading statistics, and other potential inefficiencies. Most business intelligence and
performance management solutions lack the insider perspective necessary to make them
truly useful for banks and banking executives.
With ----- Business Intelligence and Performance Management Solutions, the banking industry
can finally harness the potential of its data in a way that translates into meaningful analyses,
actionable insights, and more effective executive management. ----- will utilize the subject
matter expertise from banking industry to address latest business challenges of banking
industry.
3
----- has been in the market since 2016 with a successful track record in closing commercial deals
with different banks in Jordan and across the region. Being a self-funded company, ----- was able
to build the core product that helped the company in generating revenues and cash to sustain
the company’s operation and product development. The company’s banking business
intelligence and performance management solution is built and delivered as a completely
integrated, fully packaged offering that includes the following comprehensive services – each of
which provides financial institutions with valuable insights into their operations:
Target Market
Targeting senior executives and key decision makers through well defined, intuitive and
interactive dashboards. As of 2019, the single largest consumer of business intelligence and
analytics technology is banking at 13.9%. We have shortlisted four countries (1. UAE, 2. Ireland, 3.
USA, 4. South Africa) to increase our presence on global platform. These countries are located at
the centre of some of the world’s most important trade and commerce routes. Historically this
has always been true and remains very much so today, making it a world class trading hub. There
are 26 foreign banks and 23 local banks in the UAE. We choose to set up business in Ireland
because of the competitive corporate tax rates as well as a comprehensive tax treaty network,
along with the advanced infrastructure and the country’s dynamic and highly educated
workforce. The Irish economy entered its 5th year of economic expansion in 2016 with growth in
consumer spending, tax revenue, building and construction and expansion in both manufacturing
and services sectors. We have shortlisted South Africa to expand our reach to African continent.
It is the region’s economic powerhouse, accounting for 30% of total GDP. Our presence in USA
will help us to address the demands of North American market. The North America digital
banking market reached nearly $376.2 Billion in 2019 and should reach $721.3 Billion by 2027, at
a compound annual growth rate (CAGR) of 8.30% for the period of 2019-2027.
Investment opportunity
The global Business Intelligence market size to grow from USD 23.1 billion in 2020 to USD 33.3
billion by 2025, at a Compound Annual Growth Rate (CAGR) of 7.6% during the forecast period.
This is a fantastic opportunity for investors to invest in ----- and be a part of this growth roadmap.
----- invite investors to invest. The capital will be spent on hiring talent across the globe,
equipment/hardware, software license fees, marketing activities, legal and start-up expenses,
and most importantly, employees’ salaries and operating expenses that will cover at least two
years’ worth of operations. The full breakdown of funds is highlighted in the financial section of
this business plan.
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ABOUT -----
----- was established in 2016 by a group of experienced professionals from across the banking, business,
and IT sectors. With this unique combination of knowledge, expertise, and insights, the ----- team
provides banks and other financial institutions with a comprehensive range of business intelligence and
performance management solutions. Created by bankers, for bankers, -----’s business intelligence and
performance analytics solutions address all key banking business lines and operations, with dedicated
dashboards for executive management, financial control, personal banking, commercial banking, risk
management and compliance, and operations management. Each of these integrated, easy-to-use
solutions are carefully designed to provide performance measures and insights addressing latest banking
challenges, compliance, and legislative requirements.
----- provides state-of-the-art, ready out of the box business intelligence and performance management
solutions designed specifically for bank C-level executives and middle management. With -----’s intuitive,
customizable dashboards – created by bankers for bankers – executives can analyze their bank’s data
with unprecedented ease and efficiency, allowing them to make quicker, more informed decisions that
will ultimately drive long-term growth and success.
The focus of ----- is the banking sector as the main sector given the intensive experience of company’s
founders. Geographically, the company focuses on the MENA region at the first place and then move to
other markets: Africa, Europe, and United States.
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Key Value Propositions:
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ABOUT -----
MISSION STATEMENT
Mission Vision
To provide intuitive, world-class To gain international
business intelligence and recognition as the most trusted
performance management provider of business intelligence
solutions which is industry and performance management
agnostics solutions, delivering world-class
services across multiple
continents
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What differentiate us
from competitors?
•
1. Proven Product
Run by a team of highly experienced banking professionals, -----
understands the unique needs and challenges of the banking sector in
a way that no other IT solutions providers can. We provide 90%
business intelligence required at 10% of time and 10% of cost as
compare to our competitors. The remaining 10% are easily actionable.
Our products can be easily implemented in 6 months.
3. Data Visualization
-----’s executive banking dashboards are segmented in the same way that
your organization segments its operations – allowing you to conduct
business in a more efficient manner. Segment and streamline your
operations like never before, while also being able to seamlessly stay on top
of the bigger picture. Data visualization helps banks to create competitive
edge over peers by spreading the performance drive culture.
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MARKET TRENDS
Organizations that achieve a high level of maturity in managing their data become “futureready.”
They are fully focused on digital transformation (i.e. Digital focused) and gain the agility and resilience
needed to thrive amid uncertainty. They also—probably as a result—realize higher market valuations
and derive more profit from their assets. Across the 13 industries we surveyed, banks on average are
less operationally mature than most other organizations. Today, 6% of banks say they have reached
the threshold of future-ready operations and 57% say they have evolved to predictive operations.
Three years ago, no banks identified as future-ready and only 14% described their operations as
predictive. While banks have made some progress toward intelligent operations, they aspire to make
even more. As per below mentioned data, over the next three years, banks want to pull ahead of
other industries: 37% plan to reach a future-ready state, compared to 34% of all organizations. Being
more operationally mature would help banks fulfill requests, acquire customers faster and discover
new streams of revenue growth.
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INDUSTRY ANALYSIS
As of 2019, the single largest consumer of business intelligence and analytics technology is banking
at 13.9%. Discrete manufacturing makes up 11.3%, professional services and process
manufacturing both take up 8.2%, government uses 6.8%, and a mixture of other industries like
healthcare, education, retail, mining, energy, etc. make up the other 51.6%. As of 2021, the BI
application market is valued at $14.7 billion.
The market has been on a steady increase since its inception and boom in the early 2000s, and it is
likely that this trajectory will only continue. Hence, we will focus on banking industry in new
territory and initiate the market penetration for other industries such as manufacturing,
professional services and process manufacturing.
The Business Intelligence (BI) software industry is quickly emerging as one of the top software
categories in terms of market size. The global Business Intelligence market size to grow from USD
23.1 billion in 2020 to USD 33.3 billion by 2025, at a Compound Annual Growth Rate (CAGR) of
7.6% during the forecast period.
According to the report published by Allied Market Research, the global predictive analytics in
banking market generated $1.20 billion in 2018, and is estimated to reach $5.43 billion by 2026,
registering a CAGR of 20.8% from 2019 to 2026.
The Business Intelligence Platform are integrated various industry verticals including the retail
industry, travel industry, media industry, and more. The Business Intelligence Platform have
helped the team leader find solutions to optimize the day-to-day business, with the help of
dashboards and data visualization.
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INDUSTRY TRENDS
A. Invest on Technology
The explosive growth that the last decade has seen in the amount of structured and
unstructured data available with the banks, combined with the growth of cloud computing
and machine learning technologies has created a perfect storm for Artificial Intelligence to be
used across the spectrum of banking and financial services landscape.
Business needs and capabilities of AI implementations have grown hand-in-hand and banks
are looking at Artificial Intelligence as a differentiator to beat down the emerging
competition. ----- is focus on enabling banking industry to use AI and business intelligence
more efficiently through set of products. Artificial Intelligence allows banks to use the large
histories of data that they capture to make much better decisions across various functions
including back-office operations, customer experience, marketing, product delivery risk
management, and compliance.
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B. Focus on predictive analytics
Banking Analytics, or applications of data mining in banking, enhances the performance of the banks
by improving how banks segment, target, acquire, and retain customers. Furthermore, improvements
in risk management, customer understanding, and fraud empower banks to maintain and grow a
profitable customer base.
The application of data mining and predictive analytics to extract actionable insights and quantifiable
predictions can help the banks to gain insights that comprise of all types of customer behavior,
including channel transactions, default, fraud, and customer departure. Cognitive systems that think
and respond like human experts, provide optimal solutions based on available data in real-time. These
systems keep a repository of expert information in its database called knowledge database. Bankers
use these cognitive systems to make strategic decisions.
To keep up with customer demands at a pace that they expect, it has become essential to incorporate
data science in banking for on-demand customer intelligence and insights. This allows for better
decision-making and the capabilities to transform asset and facility management.
Banks may already have substantial insights from descriptive and diagnostic analytics with beautiful
visualizations, however it is now critical to go beyond and adopt advanced analytical methods like
predictive analytics.
The aggregate potential cost savings for banks from AI applications is estimated at $447 billion by 2023,
with the front and middle office accounting for $416 billion of that total, per Autonomous Next research
seen by Business Insider Intelligence.
1. Banks are leveraging AI on the front end to smooth customer identification and authentication,
mimic live employees through chatbots and voice assistants, deepen customer relationships, and
provide personalized insights and recommendations.
2. AI is also being implemented by banks within middle-office functions to detect and prevent
payments fraud and to improve processes for anti-money laundering (AML) and know-your-
customer (KYC) regulatory checks.
3. AI is used to prepare the application score card. It is a statistical predictive tool that defines a set
of variables and their significance to the probability of the default of customers at the moment of
loan application.
4. AI can optimize the whole collection procedure and specify the right structure for it and which
debts should go to legal, or to be handled by the collection team.
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INDUSTRY TRENDS
We have shortlisted 4 countries to setup offices to address the demands coming from Gulf, Asia, Africa,
Northern America, Europe and Eastern Europe.
The UAE is located at the centre of some of the world’s most important trade and commerce routes
across Gulf and Asia. Historically this has always been true and remains very much so today, making it a
world class trading hub. The UAE Government offers attractive tax incentives to businesses doing
business in the country. The UAE’s economy has seen a great deal of diversification in the past few
years. There are specialised free trade zones in different parts of the UAE. These free trade zones were
established to attract foreign investors and entrepreneurs into the country.
There are 26 foreign banks and 23 local banks in the UAE. Even though there are 49 total banks in the
country, the five largest banks account for about 60% of the banking sector assets.
As per Moody’s, the banking system in the UAE is stable. A banking system is at resilient capital levels
and has enough liquidity buffers to absorb the shock.
We choose to set up business in Ireland to address customer demands from Europe and Eastern
Europe because of the competitive corporate tax rates as well as a comprehensive tax treaty network,
along with the advanced infrastructure and the country’s dynamic and highly educated workforce.
Ireland’s economy performed very well in 2019, with the Gross Domestic Product (GDP), up 5.6% year-
on-year in terms of volume. At the end of 2019, there were 58 banks operating in Ireland. These
included 24 credit institutions authorised in Ireland, 32 branches of banks authorised in other
European Economic Area countries that were operating in Ireland. 18 of the credit institutions were
headquartered in Ireland or had more than 20% of their business with domestic customers.
Ireland's banking sector includes approximately 60 credit institutions. The Irish economy entered its
5th year of economic expansion in 2016 with growth in consumer spending, tax revenue, building and
construction and expansion in both manufacturing and services sectors. Foreign businesses are not
restricted in Ireland and can be found in most sectors of the economy. The World Economic Forum
ranks Ireland as 23rd out of 138 countries in the Global Competitiveness Index with indicators such as
institutions, infrastructure, macroeconomic environment, financial market development and market
size scoring highly to enhance performance of the country globally.
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3. South Africa (To address demands from Africa)
South Africa It is Africa’s economic powerhouse, accounting for 30% of total GDP. here is strong growth
in private security industry technology, such as closed-circuit television and digital surveillance
equipment, sophisticated access control systems (smart card technology), and IT systems. In South
Africa, there were 42 banking institutions, excluding registered foreign bank representatives,
registered with the Prudential Authority in May 2019, an increase from 36 institutions a year earlier.
There are 30 foreign banks with approved representative offices in South Africa. South Africa is the
financial hub in African continent.
Total assets of all types of registered banks stood at R5.74-trillion in May, a year-on-year increase of
11.1%. South Africa's banking sector is still highly concentrated with the five largest banks holding over
90% of total assets in February 2019. Capitec Bank's customer base and market capitalisation continue
to grow ahead of its large competitors. Total banking sector assets grew by 16.36% year on year, to
R6.6 trillion at the end of March 2020 (March 2019: R5.7 trillion).
The North America digital banking market reached nearly $376.2 Billion in 2019 and should reach
$721.3 Billion by 2027, at a compound annual growth rate (CAGR) of 8.30% for the period of 2019-
2027. Several Leading banks in the US are betting on technology as a key driver of their future
business, in one form or another. According to Industry Sources, there had been 259 bank mergers
among regional banks and thrifts in the US during 2016 and 2018.
There is strong growth in private security industry technology, such as closed-circuit television and
digital surveillance equipment, sophisticated access control systems (smart card technology), and IT
systems.
Geography Expansion
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S.W.O.T OVERVIEW
•
STRENGTHS
Readymade product with
w • The
OPPORTUNITIES
global Business
T
turnkey implementation Intelligence market size to
• Product roadmap is ready grow to 33.3 billion by
2025
s •
WEAKNESS
New entrants
o •
THREATS
Developing a brand
• Industry expertise is image may take longer
limited than anticipated
16
BUSINESS PROBLEM
1. Large banks have a sheer volume of transactional and customer data and analysing
this information is no easy task using conventional reporting methods, in addition, the
results would be far from calling it intelligent information.
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SOLUTIONS
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SOLUTIONS BY
MISSION STATEMENT
-----
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PRODUCT PORTFOLIO
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PRICING
MODEL
----- has adopted mainly two business models as the core strategy to make the company
profitable as shown in below table:
2. Recurring Model Recurring fees per annum with ~ 5 years’ ~ USD 80,000 per annum
time commitment
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GROWTH STRATEGY
Enhancement Details
New Modules Customer 360, Investment, Operations, Point Of Sales, and many others
Dashboards Builder Enable the end-user to define new customized dashboards
New Features What-If analysis, drill down, alerting, and scenario building.
Artificial Intelligence AI • Introducing banking use cases built around the AI and predictive modeling
and machine learning • Introducing Prescriptive analysis to suggest different actions to be done by
the bank
ML
Customer Lifetime Predictive analysis on the customer level, which reveals the customers’ value
Analysis depending on their future relationship with the bank
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Budgeting and Planning • Automating budgeting and planning process is a big win for ----- specially
Tool that budgeting process is challenge and chore in every banking
Organization.
• Budgeting system will complete ----- Offering
• It is an added tool/module that can be sold separately
Voice Interactive System Future is not touch its voice with artificial intelligence. ----- is looking to have voice
recognition feature within its offering
Integration with Other BI Users of the future will be so savvy, they will all know tools like Power BI, Tableau,
Tools, i.e. Power BI and They will have access to clean databases and will be able to build slowly but surely
Tableau dashboards. We believe that our whole dashboard system might be converted to
PowerBI one day and we have to be ready and soon.
Leverage on Banking KPI Showing the value of our existing banking KPI library by:
Library • Creating KPI database and Glossary for each KPI
• Adding Help on each KPI
• Documenting the value from each KPI
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LEADERSHIP
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COUNTRY WISE ORGANIZATION
STRUCTURE
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GO TO MARKET STRATEGY
Below mentioned plan will be implemented separately for each country. The strategy relies on capturing
a growing percentage of market share across different geographies through digital sales. Goals and
objectives will be achieved by developing and implementing marketing communication to convince a
broad customer base and increase the company's brand image. The tactical plan horizon is categorized
into near term (1-3 months), mid-term (3-6 months), long-term (6-12 months) and future/next stage
(after 12 months/market response). Tactical and current state activities can be implemented in the near
Term, while strategic/newer channel marketing should be considered in mid to long term. A rolling 30-
60-90 plan will be created to continuously monitor and update the marketing plans based on progress
and outcomes.
1.4 (Major focus will on Facebook, Linkedin, and Youtube in initial few months)
2 Add Intro/Marketing Material for -----
2.1 Revamp the Branding and design
2.2 Brochure/Flyer for Start-up
2.3 Contact existing users of ----- and invite them to use our services
2.4 FAQ on website
2.5 Live interactive chatbot for ----- on the platform
2.6 ----- Sales Script (Focus on key value propositions of our services)
3 Initial Planning for Service Positioning
3.1 Community Research
3.2 Detailed GTM strategy including cross-sell and upsell
4 ----- Focused Lead Generation
4.1. Online and offline campaign
4.2. Use Affiliated marketing channels
4.3 Identify leads by Geography (Current and new)
Use Facebook, Youtube, Linkedin, Google ads as critical platforms to identify the
4.4 prospects
II Mid Term (3-6 months)
5 New platform Market Planning
5.1 Online and offline publicity
Create a Partnership platform other than Facebook and Youtube and start
5.2 promoting services in other countries
Initiate the referral program and expand it further through discounts and
5.3 commissions
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Tactical plan - Country wise
6 Add Marketing Materials
6.1 Sample content on other platforms
6.2 Publish YouTube videos in partnership with other YouTubers
6.3 User Experience/Journey
7 Content launch on other platforms
7.1 Identify analyst and validate different platforms
7.2 Content intro launch on other platforms
7.3 Marketing material in the form of advertisements
7.4 Event planning (tradeshows, expos, online forums) within Startup
7.5 Feedback and improvements
8 Expand Online and Offline Marketing
8.1 List on trade Directories and Forums
8.2 Contact Management and follow-up for ----- leads
III Long Term (6-12 months)
9 Start-up specific content Branding
9.1 Use service-based branding
9.2 The customized sales pitch for each prospect
10 New Channel Market Launch
10.1 Online and offline launch in different cities of target geographies
10.2 National level sales partners allocated based on geographies
IV Future (12+ months)
11 Strategic Alliance GTM
Identify potential alliances from the digital transformation industry with
11.1 complementing capabilities such as network equipment providers, startups
11.2 Alliance and Joint GTM strategy
11.3 Marketing plan for joint/partnership proposition
12 New Product Capabilities
12.1 Marketing plan for new product capabilities
Updated Marketing collateral based on platform expansion, client base, case
12.2 studies
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SALES & MARKETING STRATEGY
The online strategy elements are best suited for all prospects and not limited to any physical
constrain. To develop a Go to market strategy for our products, below mentioned
framework will be used:
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Search Engine Optimization
Internet searches are by far the most common activity on the Internet. Therefore, we should
focus on implementing an aggressive search engine optimization strategy, whereby we will
optimize content using keywords related to our product offerings. By optimizing our content,
we will organically aggregate higher on Google, Bing and Yahoo search engines and become
more visible to potential users. We may consult an SEO expert as well as exploring and testing
SEO presence on Google in 2021. Search frequencies for terms such as data analytics, artificial
intelligence, predictive analytics etc. have increased through the years so efforts should be
put on Search Engine Optimisation by including certain keywords such as “data analytics”,
“predictive analytics”, “artificial intelligence to manage data”, etc in the social media posts
and website to improve search result rankings when searched by customers. Apart from this,
customer reviews on Google and Facebook also serve as keyword mines by picking up
adjectives describing the service.
Once the website or social media pages start getting hits, the objective now shifts to getting
them to ‘act’ and encourage interaction which may include offering them free trial of the
offering or giving them some specific number of consultations for free. Articles with respect
to Christian online dating maybe posted frequently to engage users. Once a user has
undertaken a trial of the offering, they should be further contacted to obtain feedback and
the opportunity should be used to convert the lead into revenue.
----- will also utilize search engine marketing campaigns to target potential users from nearby
region. This will include pay-per-click ad campaigns that target high search volume terms
relevant to the business to drive traffic to the Company’s website.
----- will also utilize search engine marketing campaigns to target potential clients. This will
include pay-per-click ad campaigns that target high search volume terms relevant to the
business to drive traffic to the Company’s website. We will analyse and opt for keywords that
effectively drive traffic to the website, enhancing the Company’s visibility on the market and
increasing the number of clients reaching out through its website.
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C. Go to Market Strategy through online Platform
Impact Video • Company Introductory Video Whether we are looking for a way to
introduce our company on the Home
Page of our website or use on social
media as a recruitment tool, video
delivers our message quickly. Creating
just one video can provide us with a
marketing tool that website, in our
social media posts and emailed out in
our newsletter.
Online Publications • Online Ads/campaigns related with Target audience specific websites
(Media) pipeline construction, maintenance, Use existing website and customer
services base to promote product and services
Blogs on other • This will help us to enhance SEO Use our company website as a
websites related to strategy platform to promote our blogs:
BFSI industries • Blog with SEO and keywords
• Guest blogs on authority sites and Additional platform to promote
other bogs branding:
1. Linkedin
2. StumbleUpon
3. Digg
4. Reddit
5. Pinterest
6. Scoop.it
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Options Proposed Action Plan Suggested Platforms/Channels
Online Directories • List on online local startup and Platform will be used based on
small-scale companies geographies
Email Marketing • Use email marketing tools such as According to the Econsultancy/Adestra
Mailchimp Email Marketing Industry Census 2014,
• Create relevant content about two-thirds of marketers (66%) state
various ingredients about our that email delivers excellent or good
services ROI, with 8% of businesses achieving
more than half of their sales through
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Options Proposed Action Plan Suggested Platforms/Channels
• Introduce our services to all our this channel. The great thing about
existing users email is that it's straightforward to
measure and track marketing ROI.
Online Publicity Connect with online publications to post
(Interviews, Q&A/interview
Evangelization)
Affiliate marketing • Focus on industry experts and
affiliate with them to promote the
service
Strategic Partnerships
1. Banks
2. Airlines
3. Large Retail stores
4. Utility companies
Additionally, these strategic partnerships are expected to create a seamless referral process that
incentivizes the potential clients and businesses.
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Go to Market What Suggested
Proposed Action Plan
Strategy methods/tools Platforms/Channels
Trade Shows Target BFSI and • Target key CXO team and D. Marketing and Data
other industry decision-makers from list Analytics Conference West
specific of prospect companies E. Data 2021
conference/eve F. International Conference
nts in next one on Machine Learning and
year Data Mining
G. Real Business Intelligence
Conference
Partnerships: Spreading Signed partnership agreements in different countries to help in sales and
promoting ----- solutions efforts.
Their major customer references are listed in the top 25 largest enterprises in each
respective country and regions such as Emirates NBD, ADIB, UAE Exchange, ADCB
and NBAD in UAE; SAMA, SAMBA, Riyadh Bank, Saudi Credit Bureau and SACO in
Saudi Arabia; KFH, NBK, SCB, Boubyan bank and Ministry of Education in Kuwait;
Ministry of Finance, TZ SKOK, mBank, Orange, Polkomtel and PGNiG in Poland; DHL,
KBC Banking Group, Komerční Banka, ERSTE in Czech; Orange, Postova Bank and
VUB Bank in Slovakia; Akbank, IsBank, Ministry of Finance and Yilport in Turkey.
Advanced Bahrain Advanced Financial Solutions (AFS) is a software & consulting company
Financial established in 2000 as a subsidiary of Midis Group, one of the largest technology
Solution AFS companies in the region.
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With over 20 years of proven track record, their objective is to be the partner of
choice for the implementation of Risk, Finance & Compliance solutions. To
achieve this high level of specialization, they are constantly investing in our
growing team of experts, forging international alliances with individuals or
companies with key knowledge and expertise, and exploring new opportunities to
maintain our leading position in the segments they cover.
FP Networth Lebanon FPn (FP netWorth) is a member of FP Consilium, a multi-family office. It was
incorporated in 2010 to answer specific consolidation and reporting needs for the
group’s clients and developed a proprietary owned web application for wealth
consolidation.
Deriving from the merger of the sectors of Finance and Information Technology, it
combines a team of professionals enjoying the values, principles and technical
skills of both industries.
Tie ups / Payment Companies: ----- actively strives to sign an agreement with payment
companies to sell cards, ATM, and POS modules through these companies to their clients.
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Tie ups / Core Banking: As major data custodians to the banks, ----- is looking to work with
core banking solutions companies to integrate and sell our solution. The following potential
core banking systems where ----- is looking forward to build partnership with:
The Integrated ICBS runs in more The Integrated Computerized Banking System (ICBS) is a modular
Computerized than 50 banks in banking system owned by BML Istisharat, the software covering
Banking System Europe and the Branch, International and Back Office activities of a Bank. It includes
(ICBS) Middle East Retail, Wholesale, Corporate, Trade Finance and other functions. First
version was developed in 1978 upon the request of two North
American banks. It has been continuously updated since then to meet
new market requirements and technological changes.
ICBS is now available in two versions:
• Oracle / Windows
• IBM AS/400 (native).
Tie ups / Big 4: Combining the consulting and advisory part with tangible solution to implement
data transformation strategy as a real use case is definitely something appealing to the Big 4 and
other consulting firms. ----- is planning to sell its solution through these firms by recommending it
to their customers based on revenue sharing model
Firm Details
Deloitte With over 150 years of hard work and commitment to making a real difference
more than 225,000 people in 150 countries, providing audit, tax, legal, financial advisory, enterprise
risk, and consulting services.
PwC With offices in 158 countries and more than 236,000 people.
PwC firms provided services to 419 companies in the Fortune Global 500 and more than 100,000
entrepreneurial and private businesses FY17
EY 28 Regions are grouped under four geographic Areas: Americas; Europe, Middle East, India and
Africa (EMEIA); Asia-Pacific; and Japan
KPMG KPMG member firms can be found in 152 countries
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D. Account Management Strategy
Suggested
Go to Market Strategy Proposed Action Plan
Platforms/Channels
Assigned dedicated strategic • assign dedicated account Follow customer
account manager territory and managers who are separate from interactions through
industry wise sales and focus on strategic Customer Relationship
management. Management tools
(Salesforce, Zoho,
Hubspot)
Existing user base • Allocate account managers to each
account
Create a comprehensive customer Investigate and assess the company's:
profile
1. Business and markets
2. Goals and initiatives
3. Stakeholder roles and
responsibilities
4. Key decision-makers
5. Analyst reports
6. Competition
How do you target leads • Include lead analysis and We should start BFSI
(size/region/vertical/all) qualification process. events, conferences
• Promote ----- as a brand from the local market
• Business unit wise marketing and expand to other
channels after six
Consider:
months.
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Suggested
Go to Market Strategy Proposed Action Plan
Platforms/Channels
7. Real Business Intellig
ence Conference
How do you follow-up to convert • Set-up formal lead qualification Use Customer
prospects to leads (promotion, free and conversion process. Relationship
trial, call, demo, appointments etc. • Have an engagement plan such as Management (CRM) tools
a demo. More practical, a
Zoho, Salesforce,
demonstrable test
product/souvenir (more HubSpot to monitor the
expensive). user database
• Use appointment setting and
process to capture all feedback for
analysis and improvement.
Use of Customer Relationship • Set up Customer Relationship Use Customer
Management (CRM) system Management (CRM) process for Relationship
customer lifecycle from Management (CRM) tools
qualification, closure to ongoing
Zoho, Salesforce,
management and service.
HubSpot to monitor the
user database
37
E. Scorecard for account managers
38
FINANCIAL SUMMARY
General assumption
Revenue Projections
1. Average ticket size for the licensing model is projected to start at USD 225 K for the first year and
reaches USD 325 K at year 5
2. Annual maintenance fees projected at 20% of licensing price of the deal. Market price is around
18% - 22%
3. Average ticket size for the recurring model is projected to start at USD 60K per annum for the first
year and reaches 80K at year 5
4. Implementation fees per project projected at USD 80K. The is the cost of around 6 months
implementation with an amount of USD 10K per month. The fees also projected to grow by 10%
year over year
5. The number of new banks on the next five years projected to be as following:
Acquiring a total of 51 banks on the licensing model and 78 banks on the recurring model in the next 5
years can be achieved given that the company has the following:
Expenses Projections
1. The operating expenses projected to grow by 250%, 70%, 40 %, 30%, and 15% for the next 5 years.
2. There is considerable growth in the operating expenses in the first three years to accommodate
the expected growth plans of the company
NPV Projections
1. Exit value after five years project to be 8 multiples of the net profit in year 5
2. The discount rate used to discount the future cash flows (net profit) is 12% which entails for risk
free investment and other risk premiums of the company
39
FINANCIAL SUMMARY
General assumption
General Assumptions
Headcount Summary
40
FINANCIAL SUMMARY
14,000,000
12,000,000
10,000,000 5.5 Mn
8,000,000 NET INCOME
6,000,000
4,000,000
2,000,000
0
2022 2023 2024 2025 2026
-2,000,000
KEY DETAILS
41
INCOME STATEMENT
Revenue
14,000,000
12,127,569
in USD
12,000,000
10,000,000 8,432,243
8,000,000
6,000,000 4,552,995
4,000,000 2,251,357
2,000,000 1,244,842
0
Revenue
2022 2023 2024 2025 2026
42
BALANCE SHEET
43
CASH FLOW
44
EXIT STRATEGY
It is the management’s intention to run this business until they are ready to retire. ----- is
targeting to achieve US $ 100 million of company with US $ 10 milion in revenue every year with
portfolio of more than 100 banks.
The success of the business will be monitored monthly in the first year and quarterly in
subsequent years. The management team is aware that it usually takes new businesses three
years to start turning a profit and that the business could operate at a loss during that time. The
investors will keep this in mind when evaluating the state of the business, and make adjustments,
when possible, to keep the business running with a positive cash flow.
In the event the proposed plan is not successful and based on the geography the management
will implement necessary measures to exit the business endeavor with minimal damage to the
owners and investors. All Intellectual property rights of product and software will be sold to cover
any outstanding debts if any. Any remaining debt will be paid by the owners in the form of
monthly payments until all debts are paid in full. Definitions of “successful” and time limits for
achieving milestones will be defined by founders.
Acceptable loss has been determined; if the business exceeds this amount and is unable to
compensate the owners, we will begin the process of closing the business and paying back debt.
45
Annexure
Monthly
Role Hiring Country Salary 2022 2023 2024 2025 2026
Total Operating Expenses - USD 1,900,436 3,419,077 4,758,002 5,441,116 6,276,168
Total Payroll Expenses - USD 1,505,600 2,934,192 4,126,959 4,878,604 5,395,332
CEO Salary Existing Jordan 20,000 240,000 259,200 279,936 302,331 326,517
Existing Staff Existing Jordan 21,000 252,000 272,160 293,933 317,447 342,843
Personal Assistant New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Chief Strategy and
Innovation Officer New Jordan 7,000 56,000 90,720 97,978 105,816 114,281
Product Manager -
Insurance New - - - - -
Data Scientist New Jordan 2,500 20,000 32,400 34,992 37,791 40,815
Financial Analyst New Jordan 2,500 20,000 32,400 34,992 37,791 40,815
46
Monthly
Role Hiring Country Salary 2022 2023 2024 2025 2026
Sales & Business
Development Officer New UAE 4,000 - 32,000 51,840 55,987 60,466
Sales & Business
Development Officer New Africa 2,000 - - 16,000 25,920 27,994
Sales & Business
Development Officer New US 4,000 - - 32,000 51,840 55,987
Sales & Business
Development Officer New Europe 2,500 - - 20,000 32,400 34,992
Chief Marketing Officer New Jordan 5,000 40,000 64,800 69,984 75,583 81,629
Marketing Officer New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Digital Marketing Officer New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Marketing Designer New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Communication
Specialist New Jordan 2,500 - 20,000 32,400 34,992 37,791
Website Content Officer New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Chief Technology Officer New Jordan 7,000 56,000 90,720 97,978 105,816 114,281
Solution Architect New Jordan 3,500 28,000 45,360 48,989 52,908 57,141
Cloud Solution Architect New Jordan 3,500 28,000 45,360 48,989 52,908 57,141
Senior DWH Engineer New Jordan 3,500 28,000 45,360 48,989 52,908 57,141
Sr. Developer (Back End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Sr. Developer (Back End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Sr. Developer (Back End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Developer (Back End) New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
Developer (Back End) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Developer (Back End) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Development Team
Leader (Front End) New Jordan 3,000 - 24,000 38,880 41,990 45,350
Sr. Developer (Front End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Sr. Developer (Front End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Sr. Developer (Front End) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Developer (Front End) New Jordan 1,500 12,000 19,440 20,995 22,675 24,489
47
Monthly
Role Hiring Country Salary 2022 2023 2024 2025 2026
Developer (Front End) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Developer (Front End) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Development Team
Leader (ETL
Programming) New Jordan 3,000 - 24,000 38,880 41,990 45,350
Sr. Developer (ETL
Programming) New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Developer (ETL
Programming) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Developer (ETL
Programming) New Jordan 1,500 - 12,000 19,440 20,995 22,675
Quality Assurance
Manager New Jordan 3,000 24,000 38,880 41,990 45,350 48,978
Quality Assurance Officer New Jordan 1,400 11,200 18,144 19,596 21,163 22,856
Quality Assurance Officer New Jordan 1,400 - 11,200 18,144 19,596 21,163
Quality Control Officer New Jordan 1,400 11,200 18,144 19,596 21,163 22,856
Quality Control Officer New Jordan 1,400 - 11,200 18,144 19,596 21,163
Documentation Manager New Jordan 2,000 16,000 25,920 27,994 30,233 32,652
DevOps Manager New Jordan 3,000 24,000 38,880 41,990 45,350 48,978
Business Analyst New Jordan 2,250 18,000 29,160 31,493 34,012 36,733
Power BI Developer New Jordan 2,000 16,000 25,920 27,994 30,233 32,652
Head of PMO New Jordan 3,500 28,000 45,360 48,989 52,908 57,141
48
Monthly
Role Hiring Country Salary 2022 2023 2024 2025 2026
Sr. Data Integration
Officer New Jordan 1,400 11,200 18,144 19,596 21,163 22,856
Sr. Data Integration
Officer New Jordan 1,400 11,200 18,144 19,596 21,163 22,856
Sr. Data Integration
Officer New UAE 2,500 - 20,000 32,400 34,992 37,791
Sr. Data Integration
Officer New UAE 2,500 - - 20,000 32,400 34,992
Sr. Data Integration
Officer New Africa 1,400 - - 11,200 18,144 19,596
Sr. Data Integration
Officer New Africa 1,400 - - - 11,200 18,144
Sr. Data Integration
Officer New US 2,500 - - 20,000 32,400 34,992
Sr. Data Integration
Officer New US 2,500 - - 20,000 32,400 34,992
Sr. Data Integration
Officer New Europe 2,000 - - 16,000 25,920 27,994
Sr. Data Integration
Officer New Europe 2,000 - - 16,000 25,920 27,994
Solution Delivery
Manager New Jordan 3,500 28,000 45,360 48,989 52,908 57,141
Solution Delivery Officer New Jordan 2,500 20,000 32,400 34,992 37,791 40,815
Solution Delivery Officer New UAE 6,500 52,000 84,240 90,979 98,258 106,118
Solution Delivery Officer New Africa 2,500 - 20,000 32,400 34,992 37,791
49
Monthly
Role Hiring Country Salary 2022 2023 2024 2025 2026
Travel Coordinator New Jordan 1,000 8,000 12,960 13,997 15,117 16,326
Office Boy New Jordan 600 4,800 7,776 8,398 9,070 9,796
Office Boy New UAE 1,200 9,600 15,552 16,796 18,140 19,591
50
B. Fixed Asset projection
PROJECTIONS ( in USD)
2022 2023 2024 2025 2026
51
C. Revenue Projection
Bottom Up Projections
2022 2023 2024 2025 2026
# Of New Entities 4 5 9 15 18
# Of New Entities - Recurring 1 9 15 24 29
# Of Entities - Cumulative 12 26 50 89 136
52
Maintenance Fees ( in USD)
Banking Products 2022 2023 2024 2025 2026
53
Implementation Charges ( in USD)
Banking Products 2022 2023 2024 2025 2026
54
----- Full Solution - Retail - - - - -
----- Full Solution - Manufacturing - - - - -
----- Full Solution - Telecom - - - - -
55
D. Marketing Expenses
Offline Marketing
Roadshow events with the banks in the
MENA Region 20,000 40,000 40,000 40,000 40,000
Conferences (Exhibitions min 2 per
Year) 12,000 12,000 18,000 25,000 35,000
Sponsorship of Banking and Fintech
Events (1-2 events) 5,000 8,000 10,000 15,000 25,000
56
E. Travelling Expenses
PROJECTIONS ( In USD)
2022 2023 2024 2025 2026
Travel & Accommodation Expenses -
USD 78,000 90,000 119,400 119,400 119,400
CEO Traveling
# of Trips 40 40 44 44 44
Average Price per Night at Hotel 150 150 150 150 150
# of Trips 24 36 60 60 60
Average Price per Night at Hotel 150 150 150 150 150
Per Diem Cost Per Day $ 100 100 100 100 100
57