A case study on user perception about the

first Mass Rapid Transit in Bangladesh

July
2023
PRESIDENCY UNIVERSITY
DEPARTMENT OF CIVIL ENGINEERING
Presentation On: Project Thesis
Course Code: CE 495-5

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STUDY ON DHAKA METRO RAIL PROJECT

Presented By

Ragib Akther Chowdhury Halima Akter

ID : 193 285 047 ID : 193 246 047

Supervised By
Subrata Roy Tutul
Lecturer, (Part time)
Department of Civil Engineering
Presidency University Johirul Islam Habibur Rahman
ID : 193 245 047 ID Halima Akter
: 193 270 047
ID : 193 246 047 3
3
 Introduction
For a long time, there was a feeling among the people of
finding way for the solution of Dhaka city traffic jams.
traffic jam and traffic congestion in Dhaka City and its
nearby areas are beyond toleration for a long time.

The traffic congestion of Dhaka city is becoming worse

because of increasing population and urbanization,
migration of people from rural areas to Dhaka city for
lives and livelihoods.

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Introduction (cont.)
Rapid economic development and industrialization,
there is no alternative to development infrastructures
and mega projects for roads, rails, powers, gas and
other utilities and amenities.
Among them, road connectivity is vital for overall
development and smooth movement of the people of
the country within shortest possible time.
Thinking and taking it as a burning issue i.e. especially
to ease the traffic jam in Dhaka City and its nearby
areas present government has taken various
pragmatic steps and measures in that line. The metro
rail project is one of them.

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 What is Metro rail?
➢Metro Rail is a Mass Rapid Transport System (MRTS).
➢It is a convenient, fast, efficient, reliable, modern, user
friendly, comfortable and affordable mode of urban
transport.
➢It is safe and eco-friendly.
➢It is electric and requires only 1/5th energy per
passenger km compared to road based transport
systems.

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Why we need metro rail at Dhaka?

➢To reduce unprecedented growth of personal

vehicles.
➢To avoid congestion at peak hours.
➢To reduced fuel consumption.
➢To solve the extreme amount of traffic jams.
➢To fulfill transport for huge amount of
passengers at a time.
➢To fulfill required amount of public transport.

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Objectives of the study

❖ To assess user perception about the first Mass Rapid

Transit in Bangladesh.
❖ To collect information for understanding quality of travel
& present scenario of Dhaka MRT project.

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 Overview
oNative name - Dhaka metro
oTransit type - Rapid Transit
oNumber of line - Planned 52 Nos & 17 Nos under construction
oDaily ridership - 489,000 passengers
oOperation Started - 2022
oTotal length - 20.10km (12.49Mile)

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Investment of Metro rail

The total cost of the project is estimated

which will jointly provided by the
Asian Development Bank,
French Development Agency, &
Global Environmental Facility Fund.
The rest will be provided by the government.

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Views of Dhaka Metro rail station

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12
 1. Planning
Methodology
2. Review

3. Identifying the Specific Objective of the Study

4. Collecting the Data

5. Analyzing the Data

6. Writing Up Research Recommendation

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Data Survey in different areas of Dhaka
1.GULSHAN
2. VATARA
3. KHILKHET
4. JATRABARI
5. TONGI
6. FARMGATE
7. MIRPUR
8.DHANMONDI
9.GULISTHAN
10. MOHAKHALI

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Data Survey on Metro Rail area

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 Data Collection & Analysis

GENDER DISTRIBUTION
26%
We conducted the survey on 300 respondents, among
them 100 respondents are from metro rail station and
rest of the 200 respondents are from different areas
of Dhaka.
The gender distribution of the respondents is
discriminate with 26% female and 74% male
respondents.
74%

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 Data Collection & Analysis
8%
15%
Age Distribution
17% The majority of the
60% respondents are aged 21 to 40 Years
17% respondents are aged 41 to 60 years
15% Respondents are aged 15 to 20 years
8% Respondents are above 60 years.

60%

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 Data Collection & Analysis
Above 71,000 3%
Income Distribution
51,000 to 70,000 10%
The majority of
33% respondents are found (tk 16,000 to 30,000),
31,000 to 50,000 26%
28% respondents are found (tk 15,000),
26% respondents are found (tk 31,000 to 50,000),
16,000 to 30,000 33%
10% respondents are found (tk 51,000 to 70,000) and

15,000 3% respondents are found (tk 71,000 Above.

28%
0%
20%
40%

RESPONDENTS INCOME RANGE 18

 Data Collection & Analysis
Occupation
120
37% The respondents were also asked about
100 their Occupations,
80
37% respondents are Job holder,
60 25%
19% 25% respondents are Businessman,
40
11%
19% respondents are students,
20
3% 5% 11% respondents are teacher,
0 Business Job
Student Teacher Lawyer Others
Man Holder 3% respondents are Lawyer and
Series1 58 74 113 32 9 14
5% respondents are unemployed.

RESPONDENTS OCCUPATION 19
 Data Collection & Analysis
Regularly Respondents TRIP STARTED from these area
1%1% 1% 1%
1% 2%
2% 1%
2% 1% 12% TRIP STARTED
5% Abdullahpur Uttara
Shewrapara Airport
3%
5% Nakhalpara Tongi
1%
Gulshan-1 Dakkhin Khan
1% Khilkhet Agargaon
2%
9%
Mirpur-2 House building
Mohakhali Kallayanpur
5% Old Polton Board Bazar
Farmgate Mohammadpur
3% 2% Paikpara Mirpur-1
1% 3% Jashimuddin Banani
1% 0%
1% Karwan Bazar Mirpur-10
2%
Kazipara Gazipur
7%
Dhanmondi Banasree
2%
10%
2% Mirpur-13 Motijheel
1%
Badda Jattrabari 20
2%
1%
7% 3% Kashimpur Lalbag 20
Bashundhara Ashuliya
 Data Collection & Analysis
Regularly Respondents Final destination
Final Destination
7% 5%
4% BADDA BANANI
1%
3% 1% BANASREE BARIDHARA
6% BASHUNDHARA DHANMONDI
7%
1% FARMGATE GULISTHAN
1% GULSHAN JATRABARI
3% 6%
KAMALAPUR KHILKHET
1%
1% KURIL MALIBAGH
3%
3% MATIJHEEL MIRPUR
4% MOGHBAZAR MOHAKHALI
5% MOTIJHEEL NATUNBAZAR
7% 1% NILKHET OLD DHAKA
2% RAMPURA SAVAR
2% 1%
1% 6% SHABAGH SHYAMOLI
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7% 1% UTTARA 21
7%
 Data Collection & Analysis

Have you already used Metro Rail ?

34%
34% respondent are used Metro rail and
66% did not have using experience.

66%

RESPONDENTS 22
 Data Collection & Analysis

Are you satisfied with the fare fixed for using

Metro Rail? (Only among Metro Rail users)

51% not satisfied respondents are found who

used for short distance (Mirpur 10 to Uttara).
49% 51%
49% satisfied respondents are found who used
for long distance(Agargaon to Uttara).

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 Data Collection & Analysis
Will you use Metro Rail regularly if all the Metro Rail routes are opened?

The respondents were asked to mention

Yes
Regularly 37% when all the routes are opened who will
use regularly?
Sometimes 51% The majority of
51% respondents are mentioned
“sometimes”
Never 12%
37% respondents are mentioned
0 20 40 60 80 100 120 140 160 180
“will use regularly”
Yes Regularly Sometimes Never
12% respondents are mentioned
“never”
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RESPONDENTS 24
 Data Collection & Analysis
160 The respondents were asked to mention what
types of vehicles currently they are using to
140
go their destination ?
120
The majority of
100 49% respondent are using bus,
11% respondent are using CNG,
80
49% 10% respondent are using rickshaw,
60
9% respondent are using others combinedly,
8% respondent are using personal bike,
40 7% respondent are using personal car &
6% respondent are using ride sharing.
20
11% 10% 9%
6% 7% 8%
0
BUS CNG Rickshaw Ride share Car Bike Others 25
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 Data Collection & Analysis
The respondents were asked how much
will not be resolved 30% problem of traffic congestion in Dhaka will
be solved if all station of Metro Rail is
opened?

will be resolved Partially 57% Majority of 57% respondents are mentioned

“will be resolved partially”

30% respondents are mentioned

“will not be resolved”
Will be resolved completely 13%
13% respondents are mentioned will be
0 20 40 60 80 100 120 140 160 180 200 “resolved completely”

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 Data Collection & Analysis
COMMENTS FOUND (Among metro rail user RESPOND
SL only) ENTS

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Comments found 1
2
Ticketing system is too much time consuming.
Service not available proper time. 17
3 No proper guideline of signal marking. 4

The respondents were asked as a Metro 4 Management system is weak. 7

Rail user in Dhaka, which factors can 5 Not available in every area. 4
create the barriers? 6 No sufficient seat and accommodation. 4
The majority of respondents are Neutral 7 Exit line is time consuming and too much long. 7
rest of the others as per mentioned on
table. 8 Ticket price is high. 9
9 No comments found (Neutral). 29

TOTAL 100

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 Data Collection & Analysis
Time required difference between using Metro Rail & other transport mode.

Average Using Metro Rail Using other transport

26% 20 Min 1 Hr
The Metro Rail user respondents were
asked how long does it take to reach 16% 25 Min 1 Hr 30 min
your destination using Metro Rail and
other transport modes?
26% 30 Min 2 Hr
32% 40 Min 2 Hr 30 min

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 Data Collection & Analysis

What is the difference between the Metro Rail system of

Bangladesh and the Metro Rail system of other countries?

Only 6 respondents are found who have both using experience.

1. Our Metro Rail is more upgraded than other country.
2. Our Metro Rail using feeling is better than other country.

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 Conclusion
✓From our study we found that most of the
people are very excited on this transport system.
✓Ticketing system is new for the passengers so
they are feeling problem.
✓Operational system is new so some difficulties
facing from user end .
✓Lift and elevator are available but not sufficient.

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 Conclusion(Cont.)
✓Exit system is too much time consuming because
only one way fixed for the passenger .
✓Metro Rail service not available in every area
that’s why everyone required this as soon as
possible in every area.
✓No sufficient seat and accommodation.

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 Recommendations
✓Ticketing system is new for the passengers that’s why the
authority helping with volunteers to the passengers to make it
user friendly.
✓Operational system very recent started, day to day it
becoming more upgraded and convenient for metro rail user.
✓Most of the passenger’s are very happy with this transport
system and if all the routes are opened, most of the
passenger will be dependents on it.

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Limitations
✓We faced many questions from the respondents and many of
them didn’t response on our survey.
✓We conducted the survey on 300 people due to time limitations
which could be larger scale for more better results.

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 Literature References
• Asian Development Bank (2016). NAMA Urban Passenger Transport, Dhaka,
Bangladesh
• Ahsan, H. M., 1990, Study of Mass Transit in Metropolitan Dhaka, M.Sc. Engg.
Thesis, Department of Civil Engineering, Bangladesh University of Engineering &
Technology, Dhaka
• Bekhor, S. and Prato, C., 2009, “Methodological transferability in route choice
modeling”, Transportation Research Record, Journal of the Transport Research
Board,
• BRTA, 2010, Registered Vehicles in Dhaka.
• DHUTS, “Dhaka Urban Transport Network Development Study”, Draft Final Report,
Prepared by Katahira & Engineers International, Oriental Consultants Co. Ltd., and
Mitsubishi Research Institute, Inc.
• STP final Report, Strategic Transport Plan for Dhaka, Luis Berger Group, Inc. and
Bangladesh Consultant Limited (BCL), Dhaka Transport Coordination Board (DTCB),
Ministry of Communication, Government of the People's Republic of Bangladesh,
2008.
• Revised Strategic Transport Plan Study (RSTP), Draft Interim Report II, ALMEC,
ORIENTAL and KATAHIRA, Dhaka Transport Coordination Authority (DTCA), 2015.

34
 Literature References
• Final Report, Dhaka Urban Transport Network Development Study (DHUTS), Phase I and 2,
Katahira & Engineers International, Oriental Consultants Co. Ltd, METRO Development Co. Ltd,
Japan International Cooperation Agency, Dhaka Transport Coordination Board, Government of the
People's Republic of Bangladesh, 2011
• Farazandeh M.F., A study on Application of NATM method for Construction of Metro System in
Dhaka City, M.Sc. Engineering Thesis, Department of Civil Engineering, BUET, 2010.
• Hoque M.S., 'Traffic and Transportation Problems in Megacity Dhaka', Seminar Paper, Association
of Bangladesh University of Engineering & Technology Alumni (ABUETA), June 2014.
• Pre-Feasibility Study on Dhaka MRT East-West Line Project, NIPPON KOEI, MET! Study Team,
Dhaka Transport Coordination Authority, Government of Peoples Republic of Bangladesh, 2015.
• Project Formulation Study on Medium Transit System for Bangkok Metropolitan Area and
Surroundings Area Study Report, February 2006
• Waheed K.M.A. (2008), "Studies on Application of Cut and Cover Method for the Construction of
Metro Rail Tunnel in Dhaka City", M.Sc. Engineering Thesis, Department of Civil Engineering,
BUET.
• BUET (2009), “Willingness-to-pay for Mass Rapid Transit Systems in Dhaka Metropolitan Area”,
Draft Final Report, Department of Civil Engineering, Bangladesh University of Engineering and
Technology, Dhaka.
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THANK YOU

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