Time bound

JOB KEY PERFORMANCE INDICATORS(KPI) Target weight

outcome

TECHNICAL PLANNING &

IMPLEMENTATION I.Ensure
prompt day to day resumption of all staff members
on duty. 2. Ensure staff members on duty is full
intimated of the available menu. 3. Ensure
beveragres are available both in the store and
chillers across all outlets. 4. Ensure cleanesss and 100 0 Daily
personal hygein is maintained amongst staff
menbers. 5. Ensure all the work stations are neatly
arranged. 6. Ensure policy compliance and follow
through identifield deviations. 7. Ensure physical
counts of all products across chillers are observed.
1
DRIVE FOR RESULT 1.Ensure
an average total sales of 250,000 on weekdays side
by side with average total sales of 1,500,000 on
Sundays. 2. Ensure swift responds to food and
beverage orders and follow up with the services. 3.
Ensure complete offsale of all food and pasteries 100 0 Daily/ Weekly
both week days and Sundays. 4. Ensure breakfast
to all concerned guest are promptly served.

2
 TEAM WORK 1.
Ensure a holistic and thorough supervision of all
activities in the outlets. 2. Harmonize and provide
solution to all concerned issues across all staff
menbers in the unit. 3. encourage and motivate
staff member to achieve the desired goal of the 100 0 Daily
company.4. Ensure weekly and monthly reports are
collated, reviewed and sent immediately.

3
Communication 1.
Ensure prompt and accurate dissemination of
informations through regular day to day briefing.
2. make daily feedbacks to the General Manager
via phone, emails, or physically. 3. All deviations,
observation, and actions must be properly and
immediately communicated and implemented 100 0 Daily
accordingly. 4. Communication among guest and
staff members at all time must be cordial.

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Self Rating Max Ach Score

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