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7, Bingham Road, Rochester, M…

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Unplanned power cut


Reference: INCD-327674-G Reported: 4 minutes ago

We're sorry for any disruption this


may have caused you.

As this was an unexpected power cut,


we didn't know it was going to happen
so we were unable to give you
advanced notice.

We estimate your power will be back


on:

10 Aug 18:00 - 19:00


We may be able to get some
customers on sooner.
The timeframe may change and be
extended depending on our
investigations and the work involved to
resolve the issue.

Get free text updates

During a power cut we can text you


updates and give you an estimated
time that your power will be back
on. We can also let you know when
there's a large power cut in your
area.

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about future power cuts that
may a!ect my address

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Last updated: 4 minutes ago

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Reason for this


unplanned power
cut
We're investigating a high
voltage overhead electricity
line fault which has caused
a power cut in the local
area.

2281 Customers a!ected

5 Postcode areas a!ected

0 Customer calls received

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Help and advice

Alex Williams
Head of Customer Contact Centre

The information on our


website is live and up-to-date.
This is the same information
that our call advisors give
customers over the phone.

Please only call us on 0800 31 63 105


or 105 if you're in a dangerous
situation or notice any damage to our
equipment. Our number is free to call
from a mobile or a landline phone.

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