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  • Customer Account Balance Confirmation Process

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    Adham ElHelw
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    The document outlines a customer balance clearance confirmation process. The Collection Department is responsible for preparing and approving a customer balance confirmation letter. They then email the signed and stamped letter to the customer, who must also sign and stamp it to confirm their balance clearance.

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    The document outlines a customer balance clearance confirmation process. The Collection Department is responsible for preparing and approving a customer balance confirmation letter. They then email the signed and stamped letter to the customer, who must also sign and stamp it to confirm their balance clearance.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    47 views1 page

    Customer Account Balance Confirmation Process

    Uploaded by

    Adham ElHelw
    The document outlines a customer balance clearance confirmation process. The Collection Department is responsible for preparing and approving a customer balance confirmation letter. They then email the signed and stamped letter to the customer, who must also sign and stamp it to confirm their balance clearance.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Customer Balance Clearance Confirmation Process

    Process Owner: Collection


    Human Resources

    Material
    Inform
    Customer Handover
    HR

    Email

    Approval
    Finance - Collection

    NOTE:
    Customer
    ✓ Customer Balance Confirmation is the responsibility
    Balance ✓ Customer Balance
    Prepare of Collection Department.
    confirmation confirmation letter
    ✓ Collection Department is responsible to approve
    letter signed and stamped
    Customer Balance Confirmation.

    Email

    Email
    Customer

    ✓ Customer Balance
    confirmation letter
    signed and stamped

    Sign & Stamp

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