Replacing PCI cards and risers in a 30xx system

To replace a PCI card or riser in the system, you must perform the following tasks in order.

About this task

• You can use this procedure with all versions of Data ONTAP supported by your system. In this procedure, a Cluster-Mode
system refers to a system running Data ONTAP 8.0 Cluster-Mode or Data ONTAP GX. A 7-Mode system refers to a system
running Data ONTAP 8.0 7-Mode or releases prior to Data ONTAP 8.0.
• This procedure refers to HA pairs, which in releases prior to Data ONTAP 8.0 were called active/active configurations and in
Data ONTAP GX were called SFO pairs.
• All other components in the system must be functioning properly; if not, contact technical support.

1. Shutting down the node on page 1

2. Opening the system on page 3
3. Removing a PCI card on page 3
4. Installing a PCI card on page 4
5. Removing a riser on page 4
6. Installing a riser on page 5
7. Reinstalling the motherboard tray and booting the system on page 6
8. Running diagnostics on a PCI card on page 6
9. Configuring newly added Ethernet ports for cluster or management use (Data ONTAP 8.0
Cluster-Mode or Data ONTAP 10.0 only) on page 7
10. Completing the replacement process on page 7

Shutting down the node

You shut down a node using different procedures, depending on whether or not it is in an HA pair.

Next topics
Shutting down a node in an HA pair on page 1
Shutting down the node in a stand-alone system on page 2

Shutting down a node in an HA pair

To shut down the node you must determine the status of the node and, if necessary, take over the node so that the partner continues
to serve data from the node's storage.

Steps

1. Check the status of the target node (the node you want to perform maintenance on) by entering the following command at the
system console of either node:

If your system is configured in... Then issue this command...

7-Mode
cf status
Cluster-Mode
storage failover show

215-01794_B0 Copyright © 2009 NetApp, Inc. All rights reserved. 1

 2. Take one of the following actions, depending on the result of the cf status or storage failover show command:

If...
Neither node is in takeover mode
The partner node took over the target node
The target node took over the partner node
Then...
Go to the next step in this procedure.
The target node is in a state where you can shut it down; go to the next step in this
procedure.
a. Correct the problem that caused the takeover.
b. Run the cf giveback command (if in a 7-Mode system) or storage
failover giveback (if in a Cluster-Mode system) from the target node console.
c. Go back to the beginning of this procedure.

3. Take over the target node by entering the following command from the partner node’s console:

If your system is configured in... Then issue this command...

7-Mode
cf takeover
Cluster-Mode
storage failover takeover -bynode node

4. If you are not already grounded, properly ground yourself.

5. Turn off the power supplies and disconnect the power on the target node.

If your system uses... Then...

AC power Unplug the power cords from the power source, and then remove the power cords.
DC power Remove the power at the DC source, and then remove the DC wires, if necessary.

Shutting down the node in a stand-alone system

For a node that is not configured with a high-availability (HA) partner, you must perform a clean shutdown (ensuring that all data
has been written to disk) and disconnect the power supplies.

Steps

1. Enter one of the following commands from the system console:

If your system is configured as a... Then issue this command...

7-Mode system
halt
Cluster-Mode system
halt local

Attention: You must perform a clean system shutdown before replacing system components to avoid losing unwritten data
in the NVRAM. The NVRAM adapter has a red LED that blinks if there is unwritten data in the NVRAM. If this LED is
flashing red after you enter the halt command, reboot your system and try halting it again.

2. If you are not already grounded, properly ground yourself.

3. Turn off the power supplies and unplug both power cords from the power source:

If your system uses... Then...

AC power supplies Unplug the power cords from the power source, and then remove the power cords.
DC power supplies Remove the power at the DC source, and remove the DC wires, if necessary.

2 Replacing PCI cards and risers in a 30xx system

Opening the system
To access components inside the controller, you must open the system.

Steps

1. If you are not already grounded, properly ground yourself.

2. Unplug system cables from the motherboard tray, as needed, and keep track of where the cables were connected.
Leave the cables in the cable clips of the cable management tray so that when you reinstall the cable management tray, the
cables are already aligned.
3. Grasp the cable management tray by the side, gently push one side of the tray so that the arm slides across and off the retaining
pin, and then lift off the back of the motherboard tray and set it aside.
4. Loosen the thumbscrew on the cam handle.
5. Pull the cam handle downward and slide the motherboard tray out of the system until it catches.
Attention: You do not have to remove the motherboard (as described in the following step) to replace components on the
motherboard tray. However, your system must be on a stable surface where the chassis and motherboard tray are supported
so that your system cannot tip when you pull the motherboard tray away from the chassis.

6. If you want to remove the motherboard tray, release the motherboard tray from the system by gently lifting the retaining latch
under the motherboard tray, sliding the motherboard tray all the way out of the system, and then placing the motherboard tray
on a stable, grounded surface.
If you remove the motherboard tray, make sure that you support the bottom with your free hand.

Removing a PCI card

You must use this procedure to remove a PCI card from the system.

Steps

1. Turn the motherboard tray on its side, locate the locking wing nut, and then push down and turn the locking wing nut one
quarter turn.
2. Swing the side panel away from the motherboard tray and lift the panel off the motherboard tray.

3
 Lock

Unlock

Side panel

PCI card

3. Remove the PCI card, close and lock the side panel back into the chassis, and then set the motherboard tray aside, on its bottom.
4. Repeat the above steps as needed.

Installing a PCI card

You must use this procedure to install a PCI card in the system.

Steps

1. Open the system chassis side panel, if necessary, slide off the PCI card filler plate, and install the PCI card.
Be sure that you properly align the card in the slot and exert even pressure on the card when seating it in the socket. The adapter
must be fully and evenly seated in the slot.
2. Repeat as needed for additional cards.
3. Close and lock the side panel. When locking the side panel, push the locking wing nut and turn it a quarter turn to the right.

Removing a riser
You must use this procedure to remove the riser from the motherboard.

Before you begin

You must have removed any PCI cards from the riser.

4 Replacing PCI cards and risers in a 30xx system

 Steps

1. If necessary, remove the RLM from the riser housing:

a. Locate the RLM in the center of the riser housing.
b. Pinch the retaining tabs on the RLM, and then lift the RLM straight out of the socket and the housing.
2. Loosen the riser cap thumbscrew, swing the riser cap upward, and then remove the riser cap.

PCI riser card

Thumbscrew

Riser cap

3. Grasp the edges of the first riser and rock it out of the chassis.
Repeat the process for the second riser, as needed.
4. Replace the riser cap.
The end tabs should align properly when reinstalling the riser cap.
5. Secure the riser cap with the thumbscrew.

Installing a riser
You must use this procedure to install the riser in the motherboard.

Steps

1. While grounded, open the riser cap, if necessary.

Note: There are three sockets where the Remote LAN Module (RLM) and risers are installed. The middle socket is reserved
for the RLM and the two outside sockets are reserved for the risers.

2. Align the first riser with the guide slots on the inside of the riser housing, and then slide the riser all the way down, so that it
is seated on top of the card socket.
3. Firmly push down on the corners of the riser, fully seating it in the socket.

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 4. Examine the riser to make sure that it is seated squarely and completely in the socket.
The riser must be seated squarely. If it is not, repeat Steps 2 through 4 to reinstall it.
5. Repeat the previous steps for the other riser, if applicable.
6. Reinstall the riser cap.
7. If necessary, reinstall the RLM in the riser housing.
Align the edges of the RLM with the guide slots on the edges of the riser housing, lower the RLM into place in the housing,
and then press it into the socket by using your thumbs in the top center of the RLM. Make sure that you press down at the
places indicated by the sticker on the RLM housing
8. Open the system chassis side panels, if necessary, and reinstall the PCI cards, and then close and lock the side panels.
When locking the side panels, push down on the locking wing nut and turn it a quarter turn.

Reinstalling the motherboard tray and booting the system

After you replace a component within the motherboard tray, you must reinstall the motherboard tray in the system chassis.

Steps

1. Align the end of the motherboard tray with the opening in the chassis, if necessary, and then gently push the motherboard tray
into the system.
The cam handle begins to engage when the motherboard tray is properly seated all the way inside the system.
2. Firmly push the cam handle to finish seating the motherboard tray in the system.
3. Tighten the thumbscrews on the cam handle.
4. Reinstall the cable management tray and recable the system, as needed.
When recabling, remember to reinstall the media converters if you are using fiber cables.
5. Reconnect the power cables to the power supplies and to the power sources, and then turn on the power.
6. Reboot the system and press Ctrl-C to stop the boot process.
7. Enter the following command at the boot loader prompt:
boot_diags

Running diagnostics on a PCI card

After installing a PCI card, you should run diagnostics.

Steps

1. From the diagnostics menu, select and complete the appropriate tests.
See the Diagnostics Guide for information about specific diagnostics tests you can perform.
2. After you complete the tests, exit diagnostics.
3. Exit the boot loader.
4. Return the system to normal operation:

6 Replacing PCI cards and risers in a 30xx system

 If your system is... Then issue this command...
In an HA pair
a. Run the cf giveback command (if in a 7-Mode system) or storage failover
giveback (if in a Cluster-Mode system) from the partner node console.
b. On the console of the newly installed controller module, select option 1 from the displayed menu
to boot Data ONTAP:
Normal Boot (option 1)

In a stand-alone configuration Enter the following command at the prompt to boot the system:
boot_ontap

Related information
NetApp Hardware Diagnostics Guide:
http://now.netapp.com/NOW/knowledge/docs/hardware/NetApp/diag/diag.pdf

Configuring newly added Ethernet ports for cluster or management use (Data
ONTAP 8.0 Cluster-Mode or Data ONTAP 10.0 only)
When you install an Ethernet card in a Data ONTAP 8.0 Cluster-Mode or Data ONTAP 10.0 system, the ports are automatically
configured as data ports. To use the ports as cluster ports or management ports, you must manually reconfigure.

Step

1. Use the following command to change the port configuration:

network port modify -node node -port port-name -role port-role

The port-role can be mgmt, cluster, or data.

See the Data ONTAP 8.0 Cluster-Mode Network and File Access Management Guide or the Data ONTAP 10.0 Administration
Guide on the the NOW site.

Completing the replacement process

After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
Contact NetApp technical support at 888-463-8277 (North America), 00-800-44-NETAPP (Europe), or +800- 800-80-800
(Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.

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8 Replacing PCI cards and risers in a 30xx system