РЕЗЮМЕ

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ИМЯ: Dilmurodova Kamola

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АДРЕС: City Tashkent, Shaykhatakhur district

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Okhunbabayev street 56/6

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ЭЛ. АДРЕС: kamoladilmurodova49@gmail.com

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ТЕЛЕФОН: +99890 137 98 28

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Educa on
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Educa on Bachelor’s Degree - Philology Of English Language - UzSWLU
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2022
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Career Overview

Billing Specialist - WCH Bureau - Tashkent

Healthcare • Searching each nancial statement for any payment
insurance inconsistencies or errors
December 2021 - • Collabora ng with pa ents or customers, third party ins tu ons
Present and other team members to resolve billing inconsistencies and
errors
• Crea ng invoices and billing materials to be sent directly to a
customer or pa ent
• Inpu ng payment history, upcoming payment informa on or
other nancial data into an individual account
• Finding nancial solu ons for pa ents or customers who may need
payment assistance
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• Informing pa ents or customers of any missed or upcoming
payment deadlines
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• Calcula ng and tracking various company nancial statements
• Transla ng medical code if working in a medical se ng
Call Center Uzbekistan - Tashkent
Operator • Manage large amounts of inbound and outbound calls in a mely
March 2021 - December manner
2021 • Follow communica on “scripts” when handling di erent topics
• Iden fy customers’ needs, clarify informa on, research every issue
and provide solu ons and/or alterna ves
• Seize opportuni es to upsell products when they arise
• Build sustainable rela onships and engage customers by taking the
extra mile
 • Keep records of all conversa ons in our call center database in a
comprehensible way
• Frequently a end educa onal seminars to improve knowledge and
performance level
• Meet personal/team qualita ve and quan ta ve targets

Skills

• Analy cal and problem solving

• Microso Excel
• Enterprise resource planning so ware
• Business and leadership
• Verbal and wri ng skills
• Data analy cs
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• Revenue recogni on
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• Risk and compliance

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• Content crea on
• Web analy cs
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• Cri cal thinking
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