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t s o f t

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Introduction 1

Description 2

Goals 3

Target audiences 4

Content and design 5

Customer education 6

Tracking information 7

Comunication effective 8

Mobile experience 9

Conclusion
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INTRODUCTION

This page offers key knowledge about the


manager's profile, knowing the key functions
to assume the position, requiring certain soft
or digital skills that include values ​that form
an administrative manager. We can follow
content of interest that is basically the point
of this page is based on clear fundamentals
and continuous learning of what an
administrator should be.

The administrative manager is a person with


general responsibilities who seeks to be an
analyst with intellectual capabilities with
both digital and soft skills that is based on
describing certain concepts and satisfying
with information enrichment.
DESCRIPTION

This page is based on functions and


different sources of information in
which it seeks to communicate how to
behave as an administrative manager.
In these cases, the manager uses time
management a lot in each activity that
is pending, balancing schedules and
formalizing them with training, short
courses. formally.
GOALS

-Provide relevant and valuable information to


visitors. This may include articles, news,
tutorials, product or service descriptions, and
other informational resources.

Collect feedback from users to improve the


website, its services or products.

Facilitate efficient management of online


content, especially on websites with a large
amount of information or frequent updates.

Keep visitors interested and engaged in the


content or services of the website. This may
involve community building, blog comments,
social media interaction, and more.
CONTENT AND DESIGN

FUNTIONS
SOFT SKILLS
DIGITAL SKILLS
COMUNICATION
TEST PROCESSOR
CUSTOMER EDUCATION

Customer education is a process by which a company or


service provider strives to inform, empower and guide
their customers to better understand the products or
services they offer and how to use them effectively.
Customer education is essential to improve customer
satisfaction, build loyalty, and minimize problems or
misunderstandings. Here are some ways customer
education can be carried out:
1. Documentation and Manuals: Provide detailed user
manuals, quick start guides and technical documentation
that explain how to use a product or service effectively.
2. Instructional Videos: Create instructional videos that
visually show how to use a product or service. Video
tutorials can be very effective in demonstrating processes
and functions.
3. Training Sessions: Offer in-person or online training
sessions for customers who want to learn more about the
product or service and how to get the most out of its
features.
4. Online Resources: Maintain a frequently asked
questions (FAQ) section on the website or a help center
with answers to common customer questions.
5. Technical Support: Provide access to a tech

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