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New 8D Format

This document outlines an 8D problem solving process. It includes sections for forming a team to address the problem, describing the problem in detail, determining the root cause, identifying why the problem was not detected, corrective actions, preventative actions, and follow up. The problem involved a defect found in a part affecting a customer. The root cause analysis determined the problem was due to inexperienced workers and dull cutter blades. The corrective actions involved training and blade replacement. Preventative actions included updating relevant documents to prevent similar issues.

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NURUL HIDAYAH BT IBRAHIM / UPM
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© © All Rights Reserved
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560 views1 page

New 8D Format

This document outlines an 8D problem solving process. It includes sections for forming a team to address the problem, describing the problem in detail, determining the root cause, identifying why the problem was not detected, corrective actions, preventative actions, and follow up. The problem involved a defect found in a part affecting a customer. The root cause analysis determined the problem was due to inexperienced workers and dull cutter blades. The corrective actions involved training and blade replacement. Preventative actions included updating relevant documents to prevent similar issues.

Uploaded by

NURUL HIDAYAH BT IBRAHIM / UPM
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd

8D PROBLEM SOLVING CPAR NO:

D1: Form the team


Attention to: Request
Name:__________________________ Dept:_____________________________ date:
Reply
CC: _________________________ Dept: date:

CC: _________________________ Dept:

CC: _________________________ Dept:

CC: Dept:

D2: Describe the problem

2A: Basic description


(1) Affected area: PLEASE TICK ( √)
Raw material: Moulding: Secondary Process: Packing:

Delivery: Receiving: Other process:

(2) Part Name: Part no: Part Model: Customer:

(3) Description of disprepancy (quantity affected, problem found):

(4) Attach evidence (photo, sample):

2B: Detail description

4W 1H Is Is Not
What (qty)

When (problem found)

Where (it was found)

Who (found the problem)

How (often it occur)

Signature /date: ____________________


D3: Correction (or containment action)

Containment action (example: stop machine, sorting, stop delivery) PIC When Results (describe what else is found
after containment is done)
(1) Stop production
(2) Stop delivery
(3) Sorting (in house, supplier, customer)

(4) Re-inspect (WIP, FG, material)


(5) Re-inspect the tooling/mould
(6) Contact customer for further action

D4: Root Cause: Why occur

Analysis (record or attach 5 why, 8D, fishbone diagram, etc to support this analysis):

MAN MACHINE / MOULD / DIE METHOD MATERIAL ENVIRONMENT

Why 1

Why 2

Why 3

Why 4

Why 5
FINAL ROOT CAUSE: (1) Due to unattractive benefit, that cause highturover among workers, therefore, workers with less experience is causing the proble occur.
(2) Due to lack of or no cutter blade stock, that caused the cutter blade was not change every 3 months.

D4: Why not detected / By-pass


Analysis (record or attach 5 why, 8D, fishbone diagram, etc to support this analysis):
MAN (inspector) MACHINE (Measuring equipment/tool) METHOD (Checking method) MATERIAL ENVIRONMENT (lighting, brightness,
cleaness, etc)

Why 1

Why 2

Why 3

Why 4

Why 5

FINAL ROOT CAUSE: (1) Due to 1st time happened after many years, info about the "bump" defect not reported in the control plan.
(2) wrong checking method is used (use finger to feel instead of measure the bump height)

D5A: CORRCTIVE ACTION FOR ROOT CAUSE RELATED TO WHY OCCUR & D6: IMPLEMENTATION
No. Action PIC Implementation date / Status
Root cause: ?? Date:
Corrective action:

Root cause: ?? Date:


Corrective action:

D5B: CORRECTIVE ACTION FOR ROOT CAUSE RELATED TO WHY NOT DETECTED & D6: IMPLEMENTATION
No. Action PIC Implementation date / Status
Root cause: Date:
Corrective action:
1

Root cause: Date:


Corrective action: ??
2

D7: PREVENTIVE ACTION

A) What are the other things / documents to update/change for preventing the problem from happening to other similar process or product?
RELEVANT DOCUMENT FOR UPDATING: PLEASE TICK ( √)
FMEA WORK INSTRUCTION
TRAINING POKA YOKE
CONTROL PLAN MASTER FORMS

D8: FOLLOW-UP & CLOSE CAR / CONGRATULATE THE TEAM


VERIFICATION:

FOLLOW UP:

8D Report Close date: Signature/date:


8D Report Close date: Signature/date:
8D Report Close date: Signature/date:

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