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    Fagoul Jad
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    Business Process Modeling and Notation (BPMN) is used to standardize business processes. A business process is a sequence of activities and decisions needed to accomplish a function, such as booking a flight online. Standardizing processes provides benefits like enforcing policies, producing consistent results, and scalability when all employees follow the same steps. The level of detail in a BPMN model should include as many activities as required to avoid ambiguity. Systems thinking views an information system as the whole that emerges from the interaction of people and information technology to accomplish work. An information system includes hardware, software, data, procedures, and people.

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    Business Process Modeling and Notation (BPMN) is used to standardize business processes. A business process is a sequence of activities and decisions needed to accomplish a function, such as booking a flight online. Standardizing processes provides benefits like enforcing policies, producing consistent results, and scalability when all employees follow the same steps. The level of detail in a BPMN model should include as many activities as required to avoid ambiguity. Systems thinking views an information system as the whole that emerges from the interaction of people and information technology to accomplish work. An information system includes hardware, software, data, procedures, and people.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    2 views1 page

    Session 1

    Uploaded by

    Fagoul Jad
    Business Process Modeling and Notation (BPMN) is used to standardize business processes. A business process is a sequence of activities and decisions needed to accomplish a function, such as booking a flight online. Standardizing processes provides benefits like enforcing policies, producing consistent results, and scalability when all employees follow the same steps. The level of detail in a BPMN model should include as many activities as required to avoid ambiguity. Systems thinking views an information system as the whole that emerges from the interaction of people and information technology to accomplish work. An information system includes hardware, software, data, procedures, and people.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    SESSION 1

    BPMN
    Business Process : a sequence of activities & decisions for accomplishing a function
    Ex : booking a flight online (includes several activities)

    Why standardize business processes ?


    o benefits enables the business to enforce policies
    o produce consistent results
    o when every employee follows the same process steps, the results will be the same
    o are scalable

    How many details ? as many activities are required to avoid ambiguity

    SYSTEMS THINKING
    Information system : the whole that emerges where people and IT interact to do some work (system
    where we can find information)
    Ex : IOL

    Hardware (computer,…), Software, Data (text, video, audio…), Procedures, People (clients, users,
    managers, owner/ investor…)

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