COMMUNICAATINS SKILLS ASSIGNMENT #1

SUBMMITED BY: SOHIAB TARIQ

REGISTRATION NUMBER: FA19-BCS-134
SUBMMITED TO: MAM SIDRA QALANDAR
DATE OF SUBMISSION: 20TH MARCH 2023

1. Call Centre Officer Job:

1. To provide outstanding 24/7 customer service over the phone.

2. Cater to customer’s banking requests, answer, or escalate customer’s queries & process complaints
related to products and services.

3. Maintain a persuasive communication channel via constant coordination with Customers.

2. Executive Assistant Chief Staff Job:

1. Communicate to team properly to assist them in the following projects of company.

2. Effectively communicate with leaders and seniors of the company to recommend more suitable and
efficient ways to improve team strategies.

3. Public Communication Officer:

1. Develop and implement effective public relations strategies.

2.Collaborate with other departments within the company to ensure work efficiency.

3. Strong public relations skills and consideration for dealing with clients and witnesses.

4. Inside Sales Executive Job:

1. To communicate with potential clients to increase sales opportunities by phone and email.

2. Will present the product appropriately to clients to make a sale or generate a lead

3. Maintaining and developing relationships with existing/new clients by proper communication for
example via telephone calls

5. Corporate Sales Executive Job:

1. Responsible for negotiations with clients and assisting/participating in the negotiations process.

2. Responsible for creating and building client relationships.

3. Responsible for attending various events organized or participated by the company.

6. Customer Service Executive Job:

1. Respond to customers professionally to provide information about products and services, take/cancel
orders, or obtain details of complaints.

2. Solve customer queries through means of written and verbal communication and a positive attitude.

7. Salesman Job:
1. Establish, develop and maintain positive business and customer relationships

2.Reach out to customer leads through cold calling

3.Expedite the resolution of customer problems and complaints to maximize satisfaction

8. Assistant Manager International Sales Job:

1, Locates or proposes potential business deals by Communicating with potential partners; discovering
and exploring opportunities.

2. Excellent English written, and oral communication skills requires for attending various events organized
or participated by the company and to perform a strong relationship building exercise by meeting different
people attending those events Skill Requirements

9. Operational Manager Job:

1. As an operational Manager, he/she proactively participates in all aspects of business development and
management from operation to finance marketing to human resources.

2. Assist and communicate with executives in decision-making, program management, and initiative
implementation

10. Customer Support Specialist:

1. Provide assistance to customers with the claim filing process, including approving and denying claims
via phone call

2. Maintain the highest level of service by dealing with customers in a friendly, efficient, and an attentive
manner

3. Deliver a class apart customer experience as measured by performance objectives and maintain the core
values of our client