Test Bank for Management Information Systems, 6th Edition: Oz

Test Bank for Management Information Systems, 6th

Edition: Oz

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Chapter 5: Business Software

TRUE/FALSE

1. There are three major categories of software: application software, system software, and operation
software.

ANS: F PTS: 1 REF: 160

2. The only language that computer hardware understands is a series of electrical signals that represent
bits and bytes.

ANS: T PTS: 1 REF: 160

3. 3GLs are significantly less procedural than 4GLs.

ANS: F PTS: 1 REF: 161

4. In traditional programming, data and the operations to manipulate the data are kept separate from each
other.

ANS: T PTS: 1 REF: 163

5. A compiler checks one statement at a time.

ANS: F PTS: 1 REF: 165

6. If the first statement that an interpreter checks is free of syntactic and execution errors, it compiles the
statement into object code and makes the computer execute it.

ANS: T PTS: 1 REF: 165

7. When you purchase an application, whether a computer game or a business program, you purchase a
compiled version of the code, that is, the object code.

ANS: T PTS: 1 REF: 165

8. Project management tools enable the creation and manipulation of local or shared databases.

ANS: F PTS: 1 REF: 168

9. Hypermedia enables linking text, pictures, sounds, animations, and video.

ANS: T PTS: 1 REF: 169

10. Web page development packages expedite development of Web pages.

ANS: T PTS: 1 REF: 171

11. Compilers and interpreters are classified as system software.

ANS: T PTS: 1 REF: 174

 12. Without an operating system, applications run slowly on a computer.

ANS: F PTS: 1 REF: 174

13. The great majority of business and individual software is open source, that is, software that is
developed and sold for profit.

ANS: F PTS: 1 REF: 178

14. All free software is also open source.

ANS: F PTS: 1 REF: 179

15. While many versions of Linux can be downloaded free of charge from the Web, most firms prefer to
purchase a packaged version.

ANS: T PTS: 1 REF: 180

16. The permissive model of software licensing permits anyone to use, modify, and make applications
with the code, but not to use it in proprietary products for sale or licensing.

ANS: F PTS: 1 REF: 180

17. Microsoft, SAP, Oracle, and all other for-profit organizations that develop software own their software
and license it.

ANS: T PTS: 1 REF: 180

18. When an application is developed specifically for an organization, specific program goals and custom
requirements are considered during the development process.

ANS: T PTS: 1 REF: 180

MULTIPLE CHOICE

1. When executives talk about productivity tools, they really mean computer programs, commonly
known as software ____.
a. devices c. utilities
b. applications d. appliances
ANS: B PTS: 1 REF: 159

2. ____ made programming somewhat easier because they aggregated common commands into “words,”
although many of those “words” are not English-like.
a. Programming languages c. Assembly languages
b. Utility languages d. 3GL languages
ANS: C PTS: 1 REF: 160

3. Higher-level ____ enable the use of English-like statements to accomplish a goal, and those statements
are translated by special software into the machine language.
a. utility languages c. appliance languages
b. assembly languages d. programming languages
 ANS: D PTS: 1 REF: 160

4. Because 4GLs are very English-like, ____—locating and fixing programming errors—is relatively
easy.
a. compiling c. assembling
b. coding d. debugging
ANS: D PTS: 1 REF: 162

5. An increasing amount of software is developed using ____.

a. application languages
b. utility languages
c. object-oriented programming (OOP) languages
d. graphic languages
ANS: C PTS: 1 REF: 163

6. ____ use a modular approach, which offers two great advantages: ease of maintenance and efficiency
in applications development.
a. OOP languages c. assembly languages
b. SOP languages d. machine languages
ANS: A PTS: 1 REF: 163

7. ____ primarily involves modifying programs to meet new business needs, but also debugging of errors
that were not detected when testing the developed code.
a. Recoding c. Coding
b. Reassembling d. Maintenance
ANS: D PTS: 1 REF: 164

8. The most popular OOP languages are ____, C++, Object Pascal, and Java.
a. C c. Smalltalk
b. C## d. HTML
ANS: C PTS: 1 REF: 164

9. A(n) ____ scans the entire source code, looking for errors in the form (syntax) of the code.
a. compiler c. coder
b. assembler d. programmer
ANS: A PTS: 1 REF: 165

10. Programs designed to perform specific jobs, such as calculating and executing a company’s payroll,
are collectively called ____.
a. application-specific software c. operating system software
b. general-purpose application software d. utility software
ANS: A PTS: 1 REF: 167

11. Spreadsheets and word processors are ____.

a. application-specific applications c. super applications
b. general-purpose applications d. universal applications
ANS: B PTS: 1 REF: 167
12. Software developers often create ____ of productivity tools.
a. prototypes c. interpretations
b. suites d. compilations
ANS: B PTS: 1 REF: 168

13. ____ is a feature that enables a user to access additional information by clicking on selected text or
graphics.
a. Supermedia c. Hypermedia
b. Textmedia d. Fullmedia
ANS: C PTS: 1 REF: 169

14. Programs that can handle many different types of data are called ____.
a. supermedia software c. packaged software
b. multisoftware d. multimedia software
ANS: D PTS: 1 REF: 169-170

15. Web page development packages include ____, Dreamweaver, and GoLive.
a. Flash MX c. FullPage
b. FrontPage d. Acrobat
ANS: B PTS: 1 REF: 171

16. The most sophisticated ____ provide two important elements: immersion and interaction.
a. VR devices c. multi-purpose devices
b. video recording devices d. Web devices
ANS: A PTS: 1 REF: 172

17. Many people refer to sophisticated multimedia applications that run on PCs as ____.
a. polymedia c. VR
b. hypermedia d. overmedia
ANS: C PTS: 1 REF: 173

18. The purpose of ____ is to manage computer resources and perform routine tasks that are not specific to
any application.
a. system languages c. production tools
b. production software d. system software
ANS: D PTS: 1 REF: 174

19. The ____ mediates between applications and the computer, and controls peripheral devices.
a. operating system c. 4GL
b. utility system d. application software
ANS: A PTS: 1 REF: 174

20. OSs are usually developed with the aid of ____, such as assembly languages or C.
a. 4GL programming languages c. high-level programming languages
b. low-level programming languages d. OOP programming languages
ANS: B PTS: 1 REF: 175
21. Computers operate on a number of layers, starting from the user interface and moving inward to the
____.
a. procedures and functions c. application software
b. language translators d. hardware
ANS: D PTS: 1 REF: 175

22. NetWare and ____ are popular network operating systems that are compatible with clients running
DOS, all versions of Windows, and Mac OS.
a. Windows XP Professional c. Windows CE
b. MS DOS d. Windows Server
ANS: D PTS: 1 REF: 177

23. One OS that has grown in popularity is ____, which can be obtained free of charge.
a. Windows CE c. Solaris
b. Linux d. MVS
ANS: B PTS: 1 REF: 177

24. While operating systems are the most prevalent type of system software, other types of system
programs include compilers and ____, communications software, and utilities.
a. programmers c. coders
b. debuggers d. interpreters
ANS: D PTS: 1 REF: 178

25. ____ is the best known open source operating system.

a. Solaris c. Windows XP
b. Linux d. Mac OS X
ANS: B PTS: 1 REF: 179

26. Reputable software companies including IBM, Intel, Hewlett-Packard (HP), and Dell have committed
to supporting ____ by developing applications that run on it.
a. Linux c. Mac OS X
b. Netware d. Palm OS
ANS: A PTS: 1 REF: 179

27. Most of the software that organizations and individuals obtain is not purchased; it is ____.
a. leased c. downloaded
b. licensed d. reproduced
ANS: B PTS: 1 REF: 180

28. Much of the software we use is ____, which means the code is owned by someone who has the right to
sell or license it to us.
a. pre-owned c. proprietary
b. open source d. public
ANS: C PTS: 1 REF: 180

29. ____ takes several forms, such as a fee per user per year, or a site license for a limited or unlimited use
regardless of how many users use the software.
a. Distributing c. Licensing
 b. Dealing d. Sourcing
ANS: C PTS: 1 REF: 180

COMPLETION

1. ____________________ enables users to complete a particular application or task, such as word

processing, investment analysis, data manipulation, or project management.

ANS: Application software

PTS: 1 REF: 160

2. ____________________ enables application software to run on a computer and manages the

interaction between the CPU, memory, storage, input/output devices, and other computer components.

ANS: System software

PTS: 1 REF: 160

3. To accelerate their work, programmers can use one of several ____________________, such as
Microsoft Visual Basic, Borland Delphi, Micro Focus COBOL, ASNA Visual RPG, and Visual C++.

ANS: visual programming languages

PTS: 1 REF: 162

4. In ____________________, software developers treat objects as parts, or standardized modules that

work together and can be used and reused.

ANS:
OOP
object-oriented programming
object-oriented programming (OOP)

PTS: 1 REF: 164

5. The main advantage of Java, JavaScript, and J2EE is that the code produced—often called
____________________—can be executed well regardless of the operating system the computer uses.

ANS: applets

PTS: 1 REF: 165

6. Code written in interpreted programming languages can run only on machines whose disks store the
____________________.

ANS: interpreter

PTS: 1 REF: 165

7. General-purpose applications are available as ____________________; that is, they come ready to
install from an external storage medium such as a CD or a file downloaded from a vendor’s Web site.
 ANS: packaged software

PTS: 1 REF: 167

8. Linking among documents involves ____________________ technologies, and embedding

information such as sound and video clips in documents uses multimedia technologies.

ANS: hypermedia

PTS: 1 REF: 168

9. ____________________ applications are programs that enable workers to collaborate in real time over
the Web.

ANS: Groupware

PTS: 1 REF: 171

10. ____________________ applications mimic sensory reality using software.

ANS:
VR
Virtual reality
Virtual reality (VR)

PTS: 1 REF: 172

11. _________________________ are often referred to as “platforms,” because they are the platform on
which all other applications “ride” when interacting with the hardware.

ANS:
OSs
Operating systems
Operating systems (OSs)

PTS: 1 REF: 175

12. Some OSs perform ____________________ such as hardware diagnostics, file comparison, file
sorting, and the like.

ANS: utilities

PTS: 1 REF: 175

13. A(n) ____________________ is the software that enables the OS to control a device, either one
installed inside the computer box (such as a second video card) or an external device such as a flash
memory drive.

ANS: driver

PTS: 1 REF: 176

14. The developers of ____________________ do not make the source code of their software public.
 ANS: proprietary software

PTS: 1 REF: 178

15. A(n) ____________________ program can be developed by a random group of programmers, rather
than by a single company.

ANS: open source

PTS: 1 REF: 178

16. The ____________________ and documentation for Firefox is open: programmers from the world
over can access it and improve it.

ANS: source code

PTS: 1 REF: 179

17. The ____________________ licensing model allows anyone to use, modify, and make the software
into a product that can be sold or licensed for profit.

ANS: permissive

PTS: 1 REF: 180

ESSAY

1. Describe the term software.

ANS:
Software is a series of instructions to a computer to execute any and all processes, such as displaying
text, mathematically manipulating numbers, or copying or deleting documents. Computers only
understand instructions made up of electrical signals alternating between two states, which eventually
close or open tiny electrical circuits. Different sequences of signals represent different instructions to
the computer. In the early days of computers, programming a computer meant actually changing the
computer’s wiring by opening and closing switches or moving plugs from one circuit to another.
Because programs today consist of instructions that require no hardware reconfiguration, the skill of
composing software programs is independent of building or directly manipulating hardware.

PTS: 1 REF: 159

2. Discuss visual programming languages.

ANS:
Test Bank for Management Information Systems, 6th Edition: Oz

To accelerate their work, programmers can use one of several visual programming languages, such as
Microsoft Visual Basic, Borland Delphi, Micro Focus COBOL, ASNA Visual RPG, and Visual C++.
These languages let programmers create field windows, scroll-down menus, click buttons, and other
objects by simply choosing the proper icon from a palette. They can then use a flexible tool to shape
and color these objects. Seeing exactly and immediately how boxes and menus look on-screen reduces
the chance of bugs and lets programmers finish their jobs faster than if they had to write code. The
appropriate code is written automatically for them when they click on elements. However, the
programmer can always go back to the code and add or change statements for operations that cannot
easily be accomplished by using the visual aids. Thus, knowledge of the programming language is still
required.

PTS: 1 REF: 162

3. Discuss some advantages of object-oriented programming (OOP) over procedural languages.

ANS:
Object-oriented programming languages require less code than other languages. They also require less
time than programming in other languages. In addition, OOP enhances program modularity and
reusability. OOPs make code maintenance easier. Also, OOPs enhance ability to create user-friendly
interface. Finally, OOPs are appropriate for graphic- and sound-enhanced applications.

PTS: 1 REF: 163

4. In what way do project management tools help project managers?

ANS:
Project management tools, such as Microsoft Project or the free Open Workbench, help managers of
any type of project—such as building construction, product development, and software
development—to plan projects and track their progress. Project managers enter information such as
tasks and their expected completion dates, milestones, and resources required for each task: labor
hours, materials, and services. The software alerts planners when they enter illogical information, such
as scheduling a worker to work 120 hours in one week, and when tasks violate interdependencies. The
latter happens when, for instance, planners schedule the start of Phase D before the completion of
Phase C, though they had previously indicated that Phase D depends on the completion of Phase C.

PTS: 1 REF: 168

5. What are the advantages of open source software over proprietary software?

ANS:
The advantages of open source software over proprietary software are clear: the software has fewer
bugs because thousands of independent programmers review the code, and it can offer more innovative
features by incorporating ideas from a diverse set of experts from different countries and cultures who
collaborate. The motive for developing and improving open source software is not monetary, but
rather the satisfaction of solving programming problems and the recognition of one’s contribution.
Programmers who improve such software do it for fame and recognition by their peers the world over.
They collaborate mainly via the Internet. They post patches of code that improve current code, or add
extensions and plug-ins to enhance functionality of an application. These extensions are free for all to
download and use. The major disadvantage is that development and support depend on the continued
effort of an army of volunteers.

PTS: 1 REF: 179

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