Professional Documents
Culture Documents
MODULE 1
INTRODUCTION TO FRONT OFFICE
Name: ______________________________________________________________________
I. INTRODUCTION:
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The History of Lodging Industry
The hospitality industry encompasses a wide range of services and activities such as lodging,
restaurants, food services, and convention centers. The lodging sector consists of hotels, motels, resorts,
and bed and breakfasts. As such, this module focuses not only on the business but more in customers,
services and lodging industry. It elaborates on how the lodging industry has been a huge part of our
industry today and the evolution of its structure, types and popularity.
II. OBJECTIVES:
Direction. Describe what you see in each picture. Write your answers in the notepad below.
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The History of Lodging Industry
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The History of Lodging Industry
Middle Age
It starts with the question, “why do people
travel”? Way back then people does travel because they
want to spread the words of God. In Greece, hospitality
was provided by certain elements of religion,
missionaries and pilgrims formed a huge part of traveling
Missionaries travel through night and day by the use of camels as their transportation.
In this era it was considered as the intermingling of religion and hospitality. Charlemagne came into the
picture and introduced a law setting out the duty of Christian travelers. Taverns have been their resting
place during those times they need a place to rest during night time
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The History of Lodging Industry
In this period, the innkeepers of the city incorporated a guild for the purpose of turning hospitality into
business.
COLONIAL PERIOD
18th Century
Railroads were built and had a great
influence on hotel industry in 18th
century. Depot hotels began to arise.
Most of the hotel was connected
directly to the train station. Bellhop was
formerly known as the “rotunda man”
during that time.
19th Century
These were introduced to hospitality
industry to spice up and to provide
more services such as mineral springs
or pools that are believed to be
medicinal or termed as spa. One of the
famous spa in “Baden- Baden,
Germany”.
20th Century
“A bed with a bath for a dollar and a
half” has been the motto that leads the
hotel to twentieth century.
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The History of Lodging Industry
It can be for business, education purposes, discovering culture from different countries, seeking for
health medication, adventure and even for leisure and relaxation. Even the industry today has changed a
lot because it is diverse and offers more services to meet the satisfactions of the guest and even alternative
accommodations.
Capsule hotel- A capsule hotel, also known in the Western world as a pod hotel, is a type of hotel
developed in Japan that features many small bed-sized rooms known as capsule.
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The History of Lodging Industry