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Commercial Operations
Commercial Operations
Commercial Operations
Table of contents :
1. Shipping process and Commercial Operations
2. Types of Charter Party, Commercial terms & clause
3. Company procedure for Ship Business
4. Ship Owner’s risk exposure
5. Items covered under P&I
6. Letter of Indemnity (LOI)
7. Cargo documents & Record keeping
8. Claims on different types of ships
Course Framework :
Scope
The course is designed to enhance the knowledge of Chief Officers and prepare
them to understand the demands of commercial operations.
Develop an in-depth understanding of operations, and processes and how they
align with the company's/ Owner’s business strategy.
To better understand Charter Parties and Contracts of Affreightment and the
shipowner's interest/liabilities with respect to the same.
The maritime regulatory framework related to operations, ship and cargo
types, classification, insurance, key roles and relationships and the principles of
chartering.
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
TIME TABLE
Sr.no. Session Subject Duration Time
Tea Break
15 Mins 1600 - 1615
11 4 Case Studies 75 Mins 1615 - 1730
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• Several regulations to be followed depending on the goods imported, including may be subject to
certain taxes, tariffs and/or charges.
Step #7: Goods are transported from the port to the buyer’s doorstep
• Mode of final delivery can be pre agreed.
• DURING ALL THESE STEPS, COMMERCIAL OPERATIONS DEPARTMENT HAS TO BE
ALWAYS IN PICTURE TO MAKE THE THINGS HAPPEN AND WILL PLAY THE VITAL
ROLE
❑ Work closely on rebilling and collection of Post Fixture revenue (Freight, Demurrage,
Deviation & Rebill claims)
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DUTIES : 4) ADMINISTRATIVE
❑ Sending the voyage fixture note to the ship and maintains a close liaison with the
Charterer and or Brokers.
❑ Appointment of Agents, Arranging Bunker on-hire/off-hire surveys, Prevent sub-
optimization of vessel’s tradability
❑ Ensuring vessel is bunkered for the intended voyage (Safe reserves met)
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• Weather routing & Safe Passage Planning (UKC, Utmost dispatch and
always WSNP)
• Navigation in Heavy Weather (Heavy Wx precautions taken? Again
WSNP applies?)
• Failure to document facts & advising Owners/Manager (Oil sheen in
port?)
• Relying on verbal instructions issued by third parties (Transcribe verbal
dialogue, request instructions be sent in writing)
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Commercial Operations
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
TIME CHARTER
WHO BEARS WHAT EXPENSES ?
Shipowner's Account Charterer's Account
Depreciation Hire money
Insurance of vessel (H&M) Bunkers
Interest on capital Port charges
Survey costs (if required) Canal dues
Overheads Load/disch expenses
Running costs Fresh water for boiler
Crew wages Some cargo claims
Water for domestic use Insurance of cargo and bunkers
Brokerage
Some cargo claims
Repairs and maintenance
VOYAGE CHARTER
WHO BEARS WHAT EXPENSES ?
Shipowner's Account Charterer's Account
All above costs + load/disch costs Freight & Demurrage
Port charges and canal dues Some cargo claims
Despatch if applicable
Water for all purposes
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
INCOTERMS
➢ ICC’s Incoterms rules are the world’s essential terms of trade for the sale
of goods.
➢ The Incoterms rules provide specific guidance to individuals participating
in the import and export of global trade on a daily basis.
➢ Incoterms is an acronym standing for international commercial terms.
Incoterms is a trademark of International Chamber of Commerce,
registered in several countries.
➢ The Incoterms rules feature abbreviations for terms, like FOB (“Free on
Board”), DAP (“Delivered at Place”) which all have very precise
meanings for the sale of goods around the world.
➢ The use of Incoterms eliminates inconsistencies in language by giving all
parties the same definition of specific terms within a trade agreement.
➢ As a result, the risk of problems during shipment is reduced since all
parties clearly understand their responsibilities in performing trade
under the given contract.
COMMERCIAL ABBREVIATIONS
It will be helpful to know some common terms
• B/L - (Bs/L) Bill of lading (bills of lading)
• AFSPS - Arrival First Sea Pilot Station
• COGSA- Carriage of Goods by Sea Act
• CIF & E Cost, insurance, freight and exchange
• COB - Cargo on board; close of business (chart.)
• CHOPT - Charterer’s option
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
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➢ Off-hire Clause
Should the vessel be off-hire for more than 25 consecutive days the
Charterers have the option of cancelling this charter party provided no
cargo on board
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DEMURRAGE
➢ If the Charterers do not load the cargo in the agreed charter‐party lay
time, the Owners are entitled a payment for the delay to the ship.
➢ The payment is called demurrage.
➢ There is some important aspect of demurrage which every Master
should be aware of.
➢ If the ship goes on demurrage, then any exceptions to lay time like
Sundays, holidays etc., do not stop the demurrage accumulating.
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
DESPATCH
➢ If a charter completes cargo operations before the allocated time as per
charter party, he is entitled to a payment by the Owners. This payment is
called "Despatch".
Voyage Instructions
➢ When the ship is fixed for the voyage charter, master will receive
“Voyage instructions” from the charterer through the ship owner’s
commercial team.
➢ The voyage instructions contains the information from the charter party
agreement that requires master’s attention and subsequent actions.
➢ Master must not miss the points in the voyage orders that requires his
actions.
➢ One of the way to do it is to highlight the text of the voyage instructions
that require his attention for easy follow up.
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
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➢ During the entire shipping process, there are numerous legal liabilities
that shipowners are exposed to during the operation of their ships.
➢ Examples include cargo damage, collision and jetty damage, crew injury
and oil pollution.
➢ This list of exposures is growing rapidly as the IMO continues to create
further regulations
➢ Therefore, being responsible Maritime professionals, it is important for
us to understand these.
➢ Ship Collisions
Repair damage to ‘own ship’ plus the liability for the damage and
consequential losses to the other vessel can get complicated.
➢ Contact with Fixed and Floating Objects (FFO)
FFO damage caused by contacts with jetties and fendering, shore cranes,
navigational buoys and other 3rd Party property. Claims can arise for
consequential economic losses due to jetty damage closure and repair
downtime. Assistance will be needed for attendance by specialist civil
engineers to assess both the underlying cause and reasonable cost of repairs.
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Damage and loss to cargo are normally covered by the shipper’s or consignee’s
cargo insurance policy. In turn, the cargo insurer will then bring a subrogated
and often aggressive recovery claim against the shipowner. Regardless of
whether the claim is brought by cargo insurers or directly by cargo interests,
Shipowners P&I will require to step in immediately to survey, defend against
cargo insurers or other interests and, if necessary, negotiate settlement on
best terms.
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➢ These clauses imply that the ship has to maintain her warranted
performance, during good weather periods, throughout the charter
period.
➢ Generally, a ship’s performance is warranted as a capability of a certain
speed, using a certain fuel consumption, in good weather only.
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Average speed
Where the charter warranty provides for an average speed, the average is
usually defined over a prescribed period.
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What is C.I.I. ?
❖ To achieve a reduction in carbon intensity in the year 2030 by 40%
compared to year 2008.
❖ CII will help in achieving IMO goal of reducing GHG emissions by
improving vessel’s energy efficiency.
❖ From 2023, the CII requirements will take effect for all cargo, RoPax and
cruise vessels above 5,000 GT and trading internationally.
❖ The CII measures how efficiently a ship transports goods or passengers
and is given in grams of CO2 emitted per cargo-carrying capacity and
nautical mile.
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• Unrecoverable GA contributions.
• Damage to fixed and floating objects ( Jetty, Pier, marine animals, Rig, Fishery Facility, etc.)
• Removal of wreck
P&I Claims:
➢ The P & I Club must be informed immediately when an incident occurs which could lead to a
claim. This is to be done both through the Head Office and the local representative.
➢ A list of the P & I local correspondents is published regularly and must be carried on board.
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
➢ Some claims will be rejected if the Club is not informed at the time of the incident.
➢ Any delay in reporting may make it very difficult to resolve a dispute at a later date
➢ Any time a third party calls for a survey of cargo, of the ship or anything connected with the
ship which could lead to a claim, the P & I Club local correspondents must be informed in
time to allow them to Surveyor Appoint A to represent the ship Owner's interests
• The P & I Club Surveyor's experience of surveying many cargoes of different types enables
him to recognize whether or not the Receiver's claims are justified.
• Whenever the Master considers that the cargo he is loading or about to load is not as
described because of condition, moisture content or packaging, he should call the Office or
Owners and make the proper contact to arrange for the P & I Club to survey the complete
cargo before it is loaded.
• The Surveyor will advise the Master how to clause the Bill of Lading, if this is necessary, with
the most appropriate wording describing the defect.
• Whenever the Master considers it necessary to note protest on arrival in port, the P& I Club
should be informed of the "Note of Protest
6. Letter of Indemnity
❖ LOIs are an essential document to help world trade run smoothly.
❖ A letter of indemnity is generally used when the carrier is requested to step out of its
standard contractual obligations, at the request of the cargo owner (also the
signatory of the LOI)
❖ A Letter of Indemnity is offered by the shipper, promising to indemnify the carrier
against any loss or liability as a consequence of stepping out of its standard
contractual obligations.
❖ LOIs are generally requested by ship owners to Indemnify the shipowner, their
servants and agents and hold all of them harmless in respect of any liability, loss,
damage or expense of whatsoever nature which they may sustain by reason of
delivering the cargo in accordance with the request to do so.
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
❖ It shall be borne in the mind that the Master does not have the authority to accept
‘Letter of Indemnity’ and same must be brought to the Owner’s attention. Master
needs to act as per owner’s instructions.
❖ The issuance of the letter of Indemnity allows the shipper to take immediate delivery
of the goods, thus saving himself time, additional demurrage, insurance costs.
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❑ Mates’s receipt
❑ Bills of Lading
❑ Authorization to sign Bills of Lading
❑ Statement of Facts
❑ Letter of Protests
❑ Dead freight statement
❑ Loading / Discharging log
❑ Certificate of Origin
❑ Cargo Manifest
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• Cargo calculations to be double check by other officer and compare with cargo
surveyor.
• Lop for settling of water to be issued at load port.
• All tanks to be stripped empty and gauged jointly with cargo surveyor and dry tank
certificate signed by surveyor.
Load Port
Discharge port
• Cargo quantity before discharging has to be within limit as per CP. Voyage loss
should not be more than as mentioned in CP. Carry out Re ullaging and inform
charterers/owners if voyage loss is exceeding as per CP.
• Discharge rate or manifold pressure requirements of port should be always complied
with.
• Dry tank must be obtained and signed by cargo surveyor/loading master upon
completion of loading.
• Do not sign any document/protest for any out turn.
SWEDISH CLUB SAYS: Cargo claims are the most common and costly category of
P&I claims. Analysis of the statistics over the past years (2016-2020) shows that
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
• 20% of all insured bulk and general cargo vessels suffer a cargo claim a year.
• Most common type of claim:
Shortage (41%)
Physical damage (20%)
Wet damage (19%)
Contamination (7%)
Spontaneous heating (2%)
• Most common type of cargo involved:
Grains, dry bulk (25%)
Steel products, breakbulk (20%)
Rice, bagged (11%)
Other agricultural products, dry bulk (6%)
Soya beans, dry bulk (6%)
• Before leaving port, the crew should inspect the hatch covers to ensure they are in a
weathertight condition. There should be no cargo in the drain channels, each hatch
cover should be secured properly, paint should be intact and the gaskets and
coamings should be in good condition.
• Carry out a weathertightness test at least annually and always after repairing or
replacing components in the cargo hatch system. When carrying water-sensitive
cargo such as grain, soybeans,paper, etc. it is recommended that weathertightness is
tested before each loaded voyage. Ultrasonic methods are suggested.
• Cargo hatch covers must be inspected and tested at regular intervals in accordance
with vessel-specific procedures e.g. opening, cleaning before closing, closing,
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
cleating etc. These records should be kept in the Planned Maintenance System
(PMS).If complicated repairs are required, professional specialists should be
employed.
Reasons for Cargo Claims on Reefer Containers
• Reefer container temperature significantly different from the carriage set-point
temperature
• Incorrect set-point temperature
• Refrigerated container malfunction
• Refrigerated container failure.
• Lack of electrical power, either post stuffing and prior to loading
• Refrigerated container not being plugged in upon receipt on board
• Excessive voyage length, due to port congestion, deviation due to Covid restrictions
or other reasons, or vessel breakdown
STEVEDORE DAMAGES :
Stevedore damages classed as :
➢ Damage to ship
Rev No : 00
Fleet Management Training Institute Date : 01-Nov-2022
Course Handout Prep by: Course Incharge
Approved by : Principal
Commercial Operations
➢ Damage to cargo
➢ Personal injury
➢ Charterers responsibility as per CP clauses
➢ Stevedore damage clause to be followed by the Master
➢ Master to notify Charterers / Agents about damage as soon as practically reasonable
➢ Damage affecting seaworthiness must be repaired prior departure port
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