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  • Unit2 Chp2 Oralcommunication

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    This lecture discusses oral communication. It covers the advantages of oral communication including speed, personal attention, saving time and money, and allowing instant feedback. The limitations are discussed as well, such as a lack of evidence, lengthy messages being expensive and time consuming, and issues with noise and validity. Non-verbal communication, including body language cues like facial expressions, eye contact and posture, and para language cues in one's voice are also covered.

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    This lecture discusses oral communication. It covers the advantages of oral communication including speed, personal attention, saving time and money, and allowing instant feedback. The limitations are discussed as well, such as a lack of evidence, lengthy messages being expensive and time consuming, and issues with noise and validity. Non-verbal communication, including body language cues like facial expressions, eye contact and posture, and para language cues in one's voice are also covered.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    9 views8 pages

    Unit2 Chp2 Oralcommunication

    Uploaded by

    tarushkgupta
    This lecture discusses oral communication. It covers the advantages of oral communication including speed, personal attention, saving time and money, and allowing instant feedback. The limitations are discussed as well, such as a lack of evidence, lengthy messages being expensive and time consuming, and issues with noise and validity. Non-verbal communication, including body language cues like facial expressions, eye contact and posture, and para language cues in one's voice are also covered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 8

    Lecture 1

    Class: TY BSc
    Subject : Business Communication
    Subject Code: PUSASQF 501
    Chapter: Unit 2 - Chapter 2
    Chapter Name: Oral communication

    1
    Today’s Agenda
    1. Advantages of oral communication

    2. Limitations of oral communication

    3. Two sides of oral communication

    4. Non-verbal communication - Body language

    5. Non-verbal communication - Para language

    2
    1.1 Advantages of oral communication

    Speed
    Speaker is able to get personal
    attention of the listener
    Saves time

    Saves money

    Allows instantaneous feedback


    Supplemented by non – verbal
    cues

    3
    1.2 Limitations of oral communication

    No evidence

    Lengthy messages

    Expensive and time consuming

    Controversial

    Serious deliberation

    Physical noise

    Legal vailidity

    4
    1.3 Two sides of oral communication
    • Be descriptive
    • Be specific
    • Be positive
    • Be constructive
    • Be sensitive
    • Be realistic

    5
    1.4 Non – verbal communication : Body Language
    Unconscious movements

    • Biological
    • Habitual
    • Cultural

    Conscious movements

    Appearance

    Facial expressions

    Eye contact

    Smile
    6
    1.4 Non – verbal communication : Body Language
    Posture

    Gestures

    Clothing and accessories

    Energy

    Time

    Space distance
    7
    1.5 Non – verbal communication : Para Language
    Voice

    Speed

    Pronunciation

    Accent

    Stress

    Silence
    8

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