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1) Recommended Product Picture Resolution on Amazon:

Though, the consensus is that the best image ratio for Amazon
product photos is 1:1 (a square image) with the dimensions
of 2,000 pixels by 2,000 pixels. Also, depending on the types of
products that you sell, there might be industry-specific guidelines
that you'll also need to keep in mind.

2) How to improve Amazon (ODR)


i) Respond to all negative feedback.
ii) Make fast and free shipping your top priority.
iii) Optimize your fulfillment during holidays.
iv) Provide perfect packaging.
v) Review product listing page.
vi) Monitor your listing.
The Order Defect Rate (ODR) is a performance metric that
Amazon uses to rate the seller's customer service standards. The
ODR is calculated based on the number of times the negative metrics
(below) were incurred divided by the number of overall orders
received within a given period of time.
3) Time Window for the ODR:

Amazon calculates ODR based on a 60-day window, giving


sellers an opportunity to monitor and improve their performance
over time.

4) What is UPC & ASIN?

ASIN stands for Amazon Standard Identification Number and is a


product identifier that is used by Amazon. It is ten characters
long and includes letters as well as numbers. A UPC (Universal
Product Code), is a 12-digit code which is unique for every
product. You can find it in the barcode.
What is the ODR percentage?
Defining ODR. Your Order Defect Rate, represented as a
percentage, is the ratio of orders returned or reviewed as
defective to your total number of orders. Defects can be reported
as a result of damaged or poor quality products or subpar
customer service. Amazon requires an ODR under 1% in 60
days.

How is ODR calculated?


The formula for ODR is simple: take the total number of orders with at
least one defect and divide that by the total number of orders you
received (with and without defects) in the same time period.
What is the difference between ADR and ODR?
ADR refers to tools and processes that allow parties resolve their
issues outside what is called a courtroom and without a government
provided 'judge'. It must be categorically stated that ODR is not ADR.
This is because ODR is a distinct form of dispute resolution on its
own.
What does IPI stand for in Seller Central?
The Inventory Performance Index, or IPI, is a metric to gauge
inventory performance over time in Amazon Seller Central

What does IPI do?

Amazon Inventory Performance Index (IPI) is a number between 0-


1000. This number measures FBA inventory health. Amazon IPI
captures low inventory and excess inventory levels of your FBA SKUs.
Amazon's IPI can benefit both you and Amazon.
What is Order cut off time?
Cut-off time is used to disable all the remaining time slots of
the same day delivery for specific visitors. For example, if
you have a working day from 10:00 AM to 5:00 PM and you
want to get an order for same-day delivery till 4.00 PM.

What is pre fulfillment cancellation rate?


“Pre-fulfillment Cancellation Rate” is calculated as the
number of orders the merchant failed to fulfill divided by the
number of orders marked shipped for the week.

What is the late shipment rate on Amazon?


) Late Shipment Rate

Since the shipment is confirmed outside of the specified date


range, this order is considered a late shipment. Your
shipping performance target should be to keep your Late
Shipment Rate below 4%.
What is an A to Z claim on Amazon?
The Amazon A-to-z Guarantee provides buyers with an
opportunity to obtain a full reimbursement for their purchase
or cancel their authorized payment if they are not satisfied
with a purchase made on a third-party site using Amazon
Payments.
What is a chargeback claim?
The chargeback process lets you ask your bank to refund a
payment on your debit card when a purchase has gone
wrong. You should contact the seller first, as you cannot
start a chargeback claim unless you have done this.

How can we contact amazon through call?

Customer Service Phone Number


For quicker replies, call Amazon at 1-888-280-4331

How many SKUs you can put in one FBA Shipment?

What is Amazon's multi-channel fulfillment?

Amazon Multi-Channel Fulfillment (MCF) is a fulfillment


service that uses Amazon's warehouses to store products
and have orders fulfilled for both Amazon's website and a
brand's website. The MCF program is a subset of the
Fulfillment by Amazon (FBA) service

what is amazon listing BSR?


Amazon Best Sellers Rank (BSR) is a metric that appears on an item's
product page and indicates how it's selling compared to other items
within the same product category in the Amazon store.
what is safe-T claim?
SAFE-T claims allow sellers to appeal orders that were fully refunded
by Amazon for returns using orders that were fully refunded by
Amazon, most often for returns using prepaid return labels

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