ORAL TEST ENGLISH VI why- because

QUESTIONS
Unit 7 (CULTURES)
1. What do you miss most about your own culture when you go abroad?
- What I miss about the most is the Food and family.

2. Why is cultural awareness important for businesspeople? Give examples.

The cultural awareness important because it helps to avoid conflict. An example can
be the gift-giving customs in Japan.

3. What is culture? Which factors are the most important in creating a culture. Give your
reasons.
The culture is the collective learned behaviors shared by a society. The most
important factors are the beliefs, values, customs. *

4. How important are these things when doing business in Chile?

 Exchanging business cards. – “The exchange of business card” “IT” is not
very used nowadays but it can be very used in some areas
 Shaking hands - Shaking hands is very important, it's a common greeting
in the country.
 Bowing - Bowing is not typically done in Chilean culture.
 Kissing – Kissing can be social but not really for business.
 Being formal or informal – The formality is considered very important.
 Punctuality - It is Important to be punctual for meetings and
appointments.
 Humour – It is possible to use humor to break the ice, but in a moderate
way.
 Eye contact: - Moderately
 Socialising with contacts -Very important
 Giving presents -Not really important
 Small talk before meetings -You can do it
 Being direct – Very important
 Accepting interruption -Moderately
 Using first names - Important
5. If you could be sent anywhere in the world to work, which country would you choose?
What aspects of its culture do you particularly like?
- I would choose to be send to Italy for its culture and architecture

6. What tips do you have for breaking the ice at meetings with new clients/people from
other cultures?
A couple of tips can be to show interest in their culture, to use humor appropriately
to lighten the mood or to use respectful gestures.

7. Talk about a place you have visited which was a real eye-opener.

8. Describe a situation when you

a) Put your foot in it I put my foot in it when a mentioned a sensitive topic in
public to a friend
b) Felt like a fish out of water I felt like a fish out of water when I attended to a
Physics conference where I didn´t understood anything
c) Got into hot water - Missing a project deadline due to poor time management
got me into hot water with my group.
d) Were thrown in at the deep end -The past week, I was due complex project
were nobody of my group helped me, making me feel like I was thrown in at
the deep end
9. Modals: advice, obligation, necessity: should, shouldn’t/must, mustn’t/have to/don’t
have to

10. What is the Chilean business protocol and etiquette for:

 Greetings
 Business cards
 Gift-giving
 Entertaining at home
11. What would you say in the following situations:
 You don’t hear sb’s name when you are introduced to them
 You have to refuse an invitation to dinner with a supplier
 You are offered food you hate
 You want to end a conversation in a diplomatic way
 You have to greet a visitor
 You have to introduce 2 people to each other
 You offer to pay for a meal
 You have to propose a toast
 Your colleague has been made redundant
 You arrive half an hour late for a meeting
 Unit 8 (HUMAN RESOURCES)
1. Which factors are important for getting a job? (appearance, family background,
qualifications, education, references, intelligence)
2. Think about jobs you’ve had and interviews you’ve attended (job, boss, colleague,
interview experience, interview question/answer)
3. Discuss the following:
 At work, appearance is more important than performance.
 You should keep your private life totally separate from your work
 People don’t change much during their working lives
 It’s best to work for as few companies as possible
 Everybody should retire at 50
4.
 CV=résumé
 Application form
 Probationary period
 Psychometric test
 Interview
 Covering letter
 A vacancy/post
 New staff
 Shortlist the candidates
5. When companies are recruiting, what sort of qualities in employees do they look
for?
6. Definitions:
 Enthusiastic
 Objective
 Adaptable
 Methodical
 Analytical
 Reliable
 Ambitious
 Authoritative
7. The role of women in business is no longer an issue. To what extent is it true in
Chile?
8. If you had to change your job, what method would you use to find a new one?
9. -ing forms and infinitives
10. Role-play a telephone situation in pairs.