ACTIVITY: ETIQUETTE AND BUSINESS PROTOCOL

1. What is the importance to practice Etiquette and Protocol into the business
world?

R: It is very important because it is the presentation of the person, because one

shows what both personally and in the business world.

2. What is the most important thing you should have in mind

R:The most important thing is knowing how to express adequately say the right
words to expose the product or service.

3. What information should be provided when introducing someone?

R: The information to be provided at the time of the presentation is: personal

information, made higher education, experience in various companies in the
worked.

4. Why is it important to use performance-related compliments in a business

Conversation?

R: It is important for people to move more in their work process.

5. According to Cynthia, where should the beverages be placed?

R: The cups are placed upstream of the knives in order from left to right, water
glass, glass of white wine, glass of red wine and glass of champagne.

6. Should a glass of white wine be held by the stem?

R: Yes, it should be held by stem.

7. Why is complaining and criticizing considered bad manners?

R: Because it's impolite to correct people who do things with their best effort, but
that did not work out well lamentable.

8. Describe how to politely interrupt someone in a conversation.

R: Politely interrupts the conversation saying, "Please Excuse me" and then make
your announcement.

9. What is the right way to hand out your business card?

R: the business card is always delivered by grasping the upper left corner.

10. Why is it important to find things in common with the people you meet in a
social situation?

R: Because these helps us focus more on the issue we are talking about. It helps
to initiate, maintain and end a conversation