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  • Directing

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    chuck kie
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    Directing involves motivating, supervising, and disciplining employees to build an effective work environment and get the job done. Factors that influence motivation include achievement, power, belonging, independence, respect, and equity. Non-monetary motivators include recognition, celebration, compelling mission, balanced achievement and challenge, and increased responsibility. Effective communication requires impartiality, interest in employee issues, good upward and downward communication, and active listening. Progressive discipline involves a series of escalating actions to address unacceptable employee behavior, culminating in potential termination.

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    Directing involves motivating, supervising, and disciplining employees to build an effective work environment and get the job done. Factors that influence motivation include achievement, power, belonging, independence, respect, and equity. Non-monetary motivators include recognition, celebration, compelling mission, balanced achievement and challenge, and increased responsibility. Effective communication requires impartiality, interest in employee issues, good upward and downward communication, and active listening. Progressive discipline involves a series of escalating actions to address unacceptable employee behavior, culminating in potential termination.

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    10 views19 pages

    Directing

    Uploaded by

    chuck kie
    Directing involves motivating, supervising, and disciplining employees to build an effective work environment and get the job done. Factors that influence motivation include achievement, power, belonging, independence, respect, and equity. Non-monetary motivators include recognition, celebration, compelling mission, balanced achievement and challenge, and increased responsibility. Effective communication requires impartiality, interest in employee issues, good upward and downward communication, and active listening. Progressive discipline involves a series of escalating actions to address unacceptable employee behavior, culminating in potential termination.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 19

    DIRECTING

    Directing
    • is the heart of the management process.
    • aims to build an effective work environment anchored
    on motivating, supervising, and disciplining.
    • all about “getting the job done”.
    Factors that influence motivation
    • Attainment
    • Power
    • Belonging
    • Independence
    • Respect
    • Equity
    Methods of Non-monetary Motivators

    • Recognition
    • Celebration
    • Compelling mission
    • Balance of achievement and
    challenge
    • Increased responsibility
    Communication
    Four Principles for effective communication
    • Managers should always be impartial and consistent.
    • Managers should show sincere interest in issues that
    are important to employees.
    • Managers and employees should have good upward
    and downward communication.
    • Communication is fifty percent active listening.
    Progressive Discipline and Dismissal

    • Progressive discipline-refers to a series of acts


    taken by the management to address
    unacceptable actions committed by employees.

    • Disciplining or dismissing an employee has to be


    anchored on the pharmacy’s ground rules for
    employment.
    Progressive Discipline

    • Verbal warning and counseling


    • Formal written warning
    • Final written warning
    • Suspension without pay
    • Termination/Dismissal
    Movement of Personnel
    • Transfer
    • Promotion
    • Separation
    • Lay-off
    • Discharge
    • Resignation
    • Retirement
    Theories
    of Leadership
    • Traits Model
    • Physical
    • Social background
    • Personality
    • Social characteristic
    • Task-related characteristic
    2. Behavioral Model/Leadership Style
    a. Autocratic style
    2. Behavioral Model/Leadership Style
    b. Democratic style
    2. Behavioral Model/Leadership Style
    c. Free rein style
    Theories of Leadership
    3. Contingency Model
    • Task orientation
    • Relationship orientation
    • Follower readiness or maturity
    Leadership Style

    • Affiliative style
    ⚬ creates harmony and emotional bonds
    • Authoritative style
    ⚬ display self-confidence and empathy, and
    ability to develop cooperation among
    team members.
    Leadership Style
    3. Coaching style
    ⚬ delegates responsibilities to subordinates
    4. Coercive style
    ⚬ demands immediate compliance with
    orders and directives.
    Leadership Style

    5. Democratic style
    ⚬ observes collaboration and teamwork
    6. Pacesetting style
    ⚬ set high standards of performance for
    themselves.
    Philippians 4:13

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