Parul Tomar

Email - parul.shishodiya@gmail.com
Phone -08459223900
Total 4.5 plus years of experience in IT service industry which includes SAP Basis administration & software
testing.
Work Experience

Organization Name Duration Role

Dyotis Technologies Nov 2020 – Till Date SAP Basis Administrator
QA InfoTech Pvt. Ltd., Noida, UP Mar 2015 to Sep 2016 Software Test Engineer

SAP Skill Experience

SAP Products Experience SAP ECC 6.0 EHP 7, SAP PI, SAP Solution Manager, SAP BW, SAP Router
Database Oracle 19c
Operating System RedHat Enterprise Linux 7.6 & Windows Server
Netweaver Components
Tools SNOW, MS-Word, MS-Excel, MS-Power Point

Technical exposure
✓ Supporting SAP ECC 6 EHP7, SAP BW, SAP PI, Solution Manager & SAP Router
✓ Good understanding of SAP ABAP & Java based system architecture
✓ Monitoring of SAP application & database servers
✓ SAP Profiles & Parameters
✓ SAP Client administration
✓ SAP transport management
✓ Analysis of EWA report
✓ SAP Security – Users & Administration
✓ SAP Dump analysis
✓ Applying SAP license
✓ Adding datafiles to oracle database using brtools
✓ Exposure to SAP service market place
✓ Maintain & review SAP parameters
✓ Strat & Stop SAP system
✓ Oracle Table space and File System Management.
✓ Apply SAP kernel
✓ Working with OSS for critical issues and using SAP support for critical issues.
 Parul Tomar
✓ User Administration
✓ Authorization management

Dyotis Technologies Nov 2020 – Till Date

Client TNB Malaysia

Project SAP Basis AMS

Role SAP Basis analyst

SAP Applications & Database SAP ECC 6.0 EHP 7, SAP PI, SAP Solution Manager, SAP BW, SAP Router, Oracle 19c

Dyotis is a trusted provider for leading companies, small businesses, and innovative startups. At Dyotis, we
enhance value through tailored software solutions, expert product design, quality assurance, and professional
consulting. We create custom technology solutions for businesses to achieve their goals. Team of experts work
closely with clients to understand their unique needs.

Tenaga Nasional Berhad, is the Malaysian multinational electricity company and is the only electric
utility company in Malaysia and also the largest publicly-listed power company in Southeast
Asia with MYR 182.60 billion worth of assets.
Project # 1 : SAP ECC 6.0 EHP 7, SAP BW, SAP PI, Solman 7.2
Client : Tenaga Nasional Berhad
Role : SAP Basis support analyst
Basis Team Size : 12
Organization : Dyotis Technologies
Duration : Nov. 2020 till Date

Key Responsibilities:

Providing L1 & L2 level support for SAP Basis activities. I am responsible for SAP Basis related
activities which includes system monitoring, basis administration, transport management, opening OSS
connections & raising tickets with SAP. I am also responsible to monitor Oracle database & Operating
systems.

QA InfoTech Pvt. Ltd., Noida Mar 2015 to Sep 2016

Client Cengage Learning (USA)

Project SAM (Skill Assessment Manager)

Role Software Test Engineer

Skills Assessment Manager Office Suite is a Web-based software application that measures users’ proficiency in the
Microsoft Office suite (Access, Excel, PowerPoint, and Word).
 Parul Tomar

Key Responsibilities:

✓ Understanding the whole Functional Requirement Specifications, User Stories and Test Plan
✓ Analysing the Release ticket for daily updates and preparing strategy for proposed work
✓ Participated in review processes, walkthrough and SCRUM meeting
✓ Creation, Management and Execution of functional test cases
✓ Bug Reporting and Tracking including examining the severity of the Defects using JIRA
✓ Execution of Functional, Exploratory, Regression, Smoke, and Content Testing
✓ Daily tracking of the task allocation and execution of work among team members
✓ Looking into the customer issues and resolving escalation tickets
✓ Mentors and provides training to new team members
✓ Responding to client emails
✓ Attending meetings with client
✓ Handling team member’s queries
✓ Shift planning for junior team members
Degree/Class University/Board Major
Master’s UP Technical University Computer Applications
Bachelor’s CCS University Computer Applications
Secondary (XIIth) UP Board Science Stream
Matriculation(Xth) UP Board Science Stream

Trainings Attended

✓ Service Culture Workshop, MS Excel, Technical writing and verbal communication skills, Soft Skill
Training
✓ Preparing for SAP NetWeaver TADM certificate by end of Aug 2023.

Personal Details
Name: Parul Tomar
Nationality: Indian
Language: Hindi and English
Marital Status: Married
Current Location: Crossing Republik, Ghaziabad. 201016

Declaration

I do hereby declare that all the information provided by me is true to the best of my knowledge.

Date: July 2023 Parul Tomar