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Organizational Behavior and Management 11th Edition Konopaske Solutions Manual 1
Organizational Behavior and Management 11th Edition Konopaske Solutions Manual 1
Chapter Synopsis
This chapter addresses motivation and the major theories that have been developed and used in
organizations to motivate employees. It begins with a story about an IBM executive who, despite
making every effort to be successful, made a $3 million mistake and how IBM management used the
situation to bolster a positive motivation atmosphere.
It continues with a discussion of job performance determinants (willingness to perform, capacity to
perform, and opportunity to perform) and the need for the motivational process to begin with the
individual.
This is followed by an extensive discussion of two major motivational categories: content and
motivation.
The chapter concludes with a discussion and review of motivation and the psychological contract
that exists between any organization and the employees it hires.
Learning Objectives
5-1
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Chapter 05 - Motivation
Summarize the action steps that managers can take to motivate employees.
5-2
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Chapter 05 - Motivation
Key Terms
5-3
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Chapter 05 - Motivation
Lecture Outline
5-4
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Chapter 05 - Motivation
The chapter title slide may be used as a background to introduce the class.
Learning objectives
Review the chapter learning objectives. These will be reviewed on the last slide of the pack.
Introduction
No one questions the central role motivation plays in shaping behavior and, specifically, in
influencing work performance in organizations. Nonetheless, as important as motivation is, it
is not the only factor that determines performance. Over the years, a variety of other variables
thought to play an important role in performance have been suggested. These include ability,
instinct, and aspiration level as well as personal factors such as age, education, and family
background.
5-5
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
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CHAPTER III.
All opinions and notions, though never so true, about things spiritual,
may be the very matter of heresy, when they are adhered to as the
principle and end, with obstinacy and acquiescence; and, on the
contrary, opinions and speculations, however false, may be the
subject of orthodoxy, and very well consist with it, when they are not
stiffly adhered to, but only employed in the service of disposing the
soul to the faith of entire resignation, which is the only true
orthodoxy wherein there can be no heresy nor capital errours.—
P .
K . Helen and I were much interested in that old book you lent us, Mr.
Atherton, The Life of Mistress Antonia Bourignon,[368] an excellent
woman, shamefully persecuted.
A . I think so. She took upon herself, you see, to rebuke the
Church as well as the world.
M . A . And had large property left her, which excited the
cupidity of those Fathers of the Oratory, who gave her such trouble.
G . I never heard of her before.
A . Her Quietism was very similar to that of Madame Guyon, but
she was not, like her, mixed up with a controversy famous in history. She
found, however, a faithful Fénélon in her accomplished disciple, Peter
Poiret,[369] a liberal and large-minded Quietist, whose mysticism may be
said to occupy a position between that of the German Theology and our
English Platonists.
W . I greatly enjoyed reading some parts of his Divine
Œconomy. Tennyson’s stanza expresses the spirit of his theology:—
A . Yet his six volumes add one more to our many systems. The
vitiating element, in a theology otherwise very fairly balanced, is the
extreme to which he carries the doctrine of passivity. In religion, he will
have the understanding utterly inert.[370]
W . Yet he uses, very effectively, in his writings, the faculty he
calls on us to resign.
A . It is very common with mysticism to demand, in that way, a
sacrifice which it does not make itself. With Poiret, Philosophy,
Criticism, and Rhetoric, are the curse of the Church—the sources of all
false theology.
W . Still there is much truth in his assertion that all positive
religion accomplishes its purpose only as it leads to a filial subjection of
the soul to God—as it conducts men, beyond itself, to immediate
intercourse with Deity.
A . William Law has the same idea: it constitutes, with him, the
natural basis of all revealed religion.
W . It is mainly on this ground, I suppose, that Poiret adopts
an eschatology more mild than that of the Calvinism which he forsook.
He is not without his hopes concerning heathens hereafter. He believes in
a state of purification after death, for those who departed, in a state of
grace, but not yet ripe for the full enjoyment of heaven.
A . It is significant that the first step taken by Protestant
Mysticism, after departing from Calvinistic, Lutheran, or Anglican
orthodoxy, should always be an endeavour to mitigate the gloom which
hangs over the doctrine of the future state.
M .A . I have also been reading M. Eynard’s Life of Madame
de Krüdener. She appears to me an inferior Madame Guyon—falling
very short of her predecessor in real elevation of soul and power of mind,
and decidedly more credulous.
A . She was never chastened by trials so severe as those which
befel Madame Guyon or Antoinette Bourignon. I do not think her
insincere altogether,—she meant well, and often deceived herself; but
she never thoroughly conquered her inordinate vanity and love of
display. When her novel of Valerie had outlived its day of puffery—
when she had ceased to shine in the world of fashion, she achieved
distinction as a seeress and guide of souls at the Hotel Montchenu.
W . A tuft-hunting sort of Quietism, hers. What a picture
Talleyrand gives of the evening religious service in her drawing-room,
when the allies were in Paris. The Emperor Alexander was a frequent
visitor, prominent among notabilities from every court in Europe. M.
Empeytaz, in his gown, prayed and preached; Madame de Krüdener,
with her blue eyes and long dark locks, would converse on the interior
life, with guest after guest, in the inner apartment, or haply come forward
and deliver a prophecy.[371]
A . She had all the tact of a woman of the world, an impressive
manner, and a fascinating gift of utterance. Her mysticism received its
prophetic impulse chiefly from the predictions of a pretended
clairvoyante, managed by a knave.[372]
M .A . Jung Stilling and Swedenborg had also their share in
giving that bent to her enthusiasm. I think she may have done good in
some quarters.
A . Very likely. The world is seldom the worse for the shock it
receives when some one speaks out a strong belief in unseen realities,
even though not always in the wisest way.
C .
The full title of the work referred to runs as follows: The Improvement of
Human Reason, exhibited in the Life of Hai Ebn Yokhdan: written in
Arabick about 500 years ago, by Abn Jaafer Ebn Tophail. In which is
demonstrated by what methods one may, by the mere Light of Nature,
attain the knowledge of things Natural and supernatural; more
particularly the knowledge of God and the affairs of another Life. Newly
translated from the original Arabick by Simon Ockley, &c. 1708.
Ockley adds an Appendix, to guard the book from abuse by the Quakers,
wherein he proposes to examine ‘the fundamental error’ of his author—
viz. that ‘God has given such a power or faculty to man whereby he may,
without any external means, attain to the knowledge of all things
necessary to salvation, and even to the Beatifick Vision itself, whilst in
the state.’
The following is a specimen of the mystical progress which our Arabian
Defoe describes his Crusoe as making,—precisely that with which Ebn
Tophail was well acquainted, but which no real solitary Ebn Yokhdan
could ever have struck out for himself.
‘He began, therefore, to strip himself of all bodily properties, which he
had made some progress in before, during the time of the former
exercise, when he was employed in the imitation of the heavenly bodies;
but there still remained a great many relicks, as his circular motion
(motion being one of the most proper attributes of body), and his care of
animals and plants, compassion upon them, and industry in removing
whatever inconvenienced them. Now, all these things belong to corporeal
attributes, for he could not see these things at first, but by corporeal
faculties; and he was obliged to make use of the same faculties in
preserving them. Therefore he began to reject and remove all those
things from himself, as being in nowise consistent with that state which
he was now in search of. So he continued, after confining himself to rest
in the bottom of his cave, with his head bowed down and his eyes shut,
and turning himself altogether from all sensible things and the corporeal
faculties, and bending all his thoughts and meditations upon the
necessarily self-existent Being, without admitting anything else besides
him; and if any other object presented itself to his imagination, he
rejected it with his utmost force; and exercised himself in this, and
persisted in it to that degree, that sometimes he did neither eat nor stir for
a great many days together. And whilst he was thus earnestly taken up in
contemplation, sometimes all manner of beings whatsoever would be
quite out of his mind and thoughts, except his own being only.
‘But he found that his own being was not excluded from his thoughts;
no, not at such times when he was most deeply immersed in the
contemplation of the first, true, necessarily self-existent Being; which
concerned him very much,—for he knew that even this was a mixture in
this simple vision, and the admission of an extraneous object in that
contemplation. Upon which he endeavoured to disappear from himself,
and be wholly taken up in the vision of that true Being; till at last he
attained it; and then both the heavens and the earth, and whatsoever is
between them, and all spiritual forms, and corporeal faculties, and all
those powers which are separate from matter, and all those beings which
know the necessarily self-existent Being, all disappeared and vanished,
and were as if they had never been; and amongst these his own being
disappeared too, and there remained nothing but this one, true,
perpetually self-existent Being, who spoke thus in that saying of his
(which is not a notion superadded to his essence):—“To whom now
belongs the kingdom? To this One, Almighty God.”[382] Which words of
his Hai Ebn Yokhdan understood and heard his voice; nor was his being
unacquainted with words, and not being able to speak, any hindrance at
all to the understanding him. Wherefore he deeply immersed himself into
this state, and witnessed that which neither eye hath seen nor ear heard,
nor hath it ever entered into the heart of man to conceive.’—§§ 83, 84.
CHAPTER II.