Assessment 1

Qualification BSB50820 Diploma of Project Management

Subject A20250 Advanced Management of WHS

Assessment method Written Responses

Weighting 50%

Unit of Competency BSBWHS521 Ensure a safe workplace for a work area

Part A – Case Study

You are a manager at your workplace Your manager asks you to create a
WHS management plan that complies with WHS laws
Guidelines on completing the template:
• Choose a workplace that you are familiar with
• All answers must correspond to the workplace you select
• Answers must comply with the WHS law
• You are required to write the answers in your own words. It is not acceptable
to copy the information from the internet.
11 Locate, adapt, adopt and communicate WHS policies that define the
organisation’s commitment to complying with WHS laws
PE - establish, implement, maintain and evaluate one work health and safety
management system (WHSMS) for a work area of an organisation that complies
with WHS laws, and organisational policies and procedures
PE - establish, implement, maintain and evaluate effective and compliant
consultative arrangements for managing WHS, including:
• identifying duty holders
• identifying and approving required resources
PE - establish, implement, maintain and evaluate procedures for effectively
identifying hazards, and assessing and controlling risks using the hierarchy of
control measures
KE - WHS organisational policies, procedures, programs and practices required
for the
performance evidence
 Work Health and Safety (WHS) Management
Plan COLOMBIAN BEAM COFFEE BAR
Ximena Parra

1. Overview

Colombian Beam Coffee Bar is a coffee store specializing in Colombian

Coffee Varieties that has been in the market for 20 years. We offer the best
and most delicious coffee strains for all our clients as well as bakery
products and hot drinks.
This project is focused on developing the Workp Health and Safety (WHS)
Management Plan for the Colombian Beam Coffee Bar. The design of this
plan aims to provide the necessary tools to promote the integral wellbeing,
minimise hazards, improve working conditions and the working environment
of all members of the organisation and therefore increase the productivity
of the business and ensure the wellbeing of all employees.
productivity of the business and ensure the well-being of all employees. In
order to carry out this project, information is collected through an analysis
of the different activities carried out in the organisation in order to analyse
it and identify the necessary safety measures corresponding to these needs
and thus develop the integral policy and everything related to it.
2. Work Health and Safety Policy
2.1 Health and Safety Policy
Colombian Beam Coffee Bar is committed to ensuring that all activities
developed in the organization are in a safe working environment
protecting the physical, mental, and social integrity of each of the
workers, through the design and implementation of the management
plan of health and safety at work in compliance with current legislation
(Australian Pacific College, 2022), Colombian Beam Coffee Bar is
committed to:
 Provide safe spaces for its workers.
 Periodically identify hazards, evaluate and assess risks, and
establish prevention and control measures.
 Carry out all the actions proposed for risk management, with the
necessary human, physical and financial resources for
implementation and continuous improvement.
 Comply with the national regulations in force regarding Health
and Safety at Work that apply to the company.
 To develop activities with the aim of protecting the physical,
mental, and social wellbeing of the workers.
2.2 Compliance with Relevant legislation
In order to ensure the health and safety of all our workers and not put the health
and safety of other people at risk Colombian Beam Coffee Bar is committed to
putting health and safety practices in place as soon as you start the operation.
Those practices are based on and accomplish the following regulation that applies
to our business (Australian Pacific College, 2022) (Australian Goverment, 2023):
 Act – Work Health and Safety Act 2012 (SA)
 Regulation – Work Health and Safety Regulations 2012 (SA)
 Codes – SA Codes of Practice (Goverment of South Australia, s.f.):
 First aid in the workplace
 Hazardous manual tasks
 How to manage work health and safety risks
 Managing the risk of falls at workplaces
 Managing the work environment and facilities
 Work health and safety consultation, co-operation and co-ordination

2.3 Management Responsibilities

Human resources manager

ensure that each employee is properly instructed, trained, informed and
supervised in the performance of his or her activities and monitor the health
and conditions of workers in the workplace

Manager
To favour the control of accidents, morbidity and absenteeism, as well as to
lead the total control of losses on the environment, materials, physical and
technological infrastructure and on the internal and external clients of the
Cómplices Café & bar.
Serve as a multiplier in the knowledge of occupational hazards, their effects,
controls and protections and set an example in the application of safe
procedures and behaviours at work.
Promote healthy living and working habits, becoming a role model for self-
care in health.

2.4 Duties of Worker’s and other persons at the workplace

Workers
Take comprehensive care of their health.
Provide clear, truthful and complete information on their state of health.
Collaborate and ensure compliance with the obligations undertaken by
employers.
Comply with the occupational health and safety standards established by law
and by the company.
Properly use and maintain the devices for hazard control and personal
protection equipment and keep workplaces tidy and clean.
Collaborate and participate in the implementation and maintenance of health
and safety measures adopted in the workplace.
2.5 Continuous Improvement in Health and Safety
As part of the continuous improvement of occupational health and safety,
use is made of the PDCA cycle. The Planning phase guides the
establishment of the organization's policy, occupational profiles and the
risk factors present. The Do phase proposes the implementation of the
proposed work plan or processes to be carried out, the Check phase
focuses on the monitoring and measurement of processes in relation to
the results achieved and the Act phase proposes the implementation of
improvements to the processes carried out, highlighting positive and
negative points to be reinforced in the work proposal (Australian Pacific
College, 2022).
The PDCA cycle is made up of four stages. Thus, in the verification stage,
which will be carried out by means of planned or surprise workshops, the
critical points that need to be improved will be identified. When the final
stage is reached, the cycle returns to the first stage and the cycle is
carried out again, which allows periodic evaluations to be carried out and
improvements to be made as often as necessary.
The PDCA cycle is support for Colombian Beam Coffee Bar, because it
allows making measurable short-term improvements, and obtaining the
solution to problems within the organisation. The PDCA cycle is
considered to be a never-ending wheel, which is why it is referred to as
continuous improvement.
3. Training and Supervision
3.1 Objective
The objective of the training and supervision of the staff of Colombian Beam
Coffe Bar is to teach them the correct and safe way to develop their activities,
with which tools and protective implements in order to the operation of the
company avoiding as much as possible the mishaps.
3.2 Health and Safety induction Programme for New Worker
When an employee joins Colombian Beam Coffe Bar, he/she must undergo an
induction phase in order to introduce the new employee to the organisation
and his/her job, including the following basic occupational health and safety
topics (Australian Pacific College, 2022):
 General occupational health and safety rules
 Occupational health and safety management system
 Incident reporting procedure
 Emergency plan
 Induction manual on specific risks specific to the work of a barista in
the coffee.
 The worker will be trained for one month and will learn how to use the
computer system, the cash register, the bakery ovens and the coffee
machine.

3.3 Annual Health and Safety Training Update

Colombian Beam Coffe Bar establishes the re-induction of the Human
Resource in order to update the policies, procedures, new services and in
general all the information that any employee must know perfectly for the
optimal performance of their work, under adequate conditions of safety
and health at work. (Australian Pacific College, 2022)
Always that one accident occurs in the workplace, the issue will be
addressed and reported, and with this the collaborator will receive a
feedback regarding what happened
3.4 Health and Safety Documented Control System
The control of the Health and Safety documentation will be handled by the
manager of the store. The documentation includes (Australian Pacific
College, 2022):
- Manual of Work Health Safety
- Procedures (SOP)
- In-print and digital forms
- Instructions
- Renders
- Annexes (flow charts, presentations)
- Policies
The manager has the duty to be in constant review of the standards in
order to make the necessary changes in the company's documentation
according to the updates of the legislation.
Employees are responsible for reporting incidents and accidents using the
Colombian Beam Coffee Bar incident and accident report form, the
manager is responsible for mitigating the root cause of the incident or
accident in question and updating the applicable documentation on the
measures to be taken.
Whenever the manager makes an update in the documentation system, it
is the obligation of the human resources manager to disseminate the
information do the necessary training, and leave evidence that such
dissemination is carried out.
4. Procedures
4.1 Hazard Identification and Reporting
Whenever a modification is going to be made in any area of the store,
the PHVA cycle is implemented from the beginning, so from the moment
of planning, it must be considered that these changes are made in
compliance with the safety conditions for workers according to
Colombian Beam Coffee BAR policies and current legislation.

The store manager will make inspections every 4 months in the store
facilities to verify that no new sources of danger have arisen for the
employees and to verify that they are carrying out their work in a safe
manner, if an unsafe condition is found during such inspection it must be
reported through the unsafe conditions report form in order to take
actions to correct them. In the event that employees are not performing
their duties safely, the human resources manager will be asked to
retrain them.

Any employee who detects an unsafe condition on the job must report it
using the above mentioned form in order to take action. Besides we
count with the following (Australian Pacific College, 2022):
The procedure to investigate the issues will be done by applying the next
matrix (Australian Pacific College, 2022):
4.2 Induction
The purpose of the induction program is to provide knowledge to internal
and external workers about Occupational Health and Safety in order to
avoid incidents, accidents and occupational diseases.
Each time a new employee, whether internal or external, enters the
company, he/she must comply with the corporate induction that includes
information related to his/her activities and occupational health and safety,
for which it is essential to evaluate the induction as the case may be, and to
have an attendance record as support.
4.3 Seeking Expert WHS Expertise
Under the circumstances of encountering a new hazard that workers
never dealt with before and a personal injury, the organisation will
seek advice from Subject Matter Experts (SMEs) (Australian Pacific
College, 2022) by the Advisory service of the SafeWorkSA
organization (Government of South Australia, s.f.).

5. Administering WHS

To have a good implementation of the WHS the holders must to

accomplish their duties and responsibilities and define WHS responsibilities
in the work area according to WHS laws, policies, procedures, and
programs

5.1 Person Conducting a Business or Undertaking (PCBU) Role and

Responsibilities
PCBU
Colombian Beam Coffee Bar is undertaken by two sole traders who are
responsible for providing a safe working environment and the necessary
resources to keep it that way, as well as accessible and adequate facilities.
(Australian Pacific College, 2022)

5.2 WHS Officer Role and Responsibilities

Is the person responsible for making decisions that have a significant impact
on the operations and finances of the organization with WHS activities.
He/She is also responsible for compliance with the current legal regulations,
avoiding fines for non-compliance avoid fines for non-compliance, improving
processes of the same, improvement of processes by identifying hazards, and
prevention incidents, accidents, and occupational diseases. (Australian Pacific
College, 2022)
5.3 Financial Commitment to Maintaining a Safe Workplace
Colombina Bean Coffee Bar is committed to the availability of financial
resources to carry out everything that contributes to a safe workplace for its
workers, including:
 Training of external agents
 Health campaigns and active breaks at work
 Availability of recreational spaces inside and outside work
 Normal examinations of the physical and emotional health of workers
 Control audits to verify that the workspace is safe
 prompt management before the solution of any unsafe condition
6. Consultation and Communication Arrangements

The various stakeholders that must be consulted when any WHS management
plan review is carried out are all the company's staff, since they are the ones
in direct contact with the company's activities; In addition, the WHS manager
should be consulted, who guides said review. At the same time, whenever the
changes are of a critical level, an expert advisor should be consulted to
endorse it.
The necessary changes will be made in the permanent documentation and
new training will be given to all personnel according to the changes
implemented.
7. Approval of WHS Management Plan

Approved by: JUAN PÉREZ

Position Title: CEO
Date: 29/08/ 2023
 Section B: Checklists and Forms
1. Hazard Report Form

REPORTED BY:
POSITION:
DEPARTMENT:
NOTE: Mark with an X, as appropriate.
1. Is your report a Work Incident? Date:
Is your report an unsafe act or condition? Date:
NOTE: Mark with an X, as you consider the evidence observed.

Unsafe Act (RISK) Insecure Condition (RISK)

Safe Act (OPPORTUNITY FOR Safe Condition (OPPORTUNITY FOR
IMPROVEMENT) IMPROVEMENT)
Location where the incident occurred or
where you observed the act or
condition:
NOTE: Please answer according to what you indicated in question 1 or 2.

DESCRIPTION OF THE WORK INCIDENT

DESCRIPTION OF THE OBSERVED SITUATION OF THE EVENT OR CONDITION

Date of receipt of document _______________________

Received by: _________________________________________
 Part B – Written Responses
Question 1:
Choose a workplace you are familiar with and:
a conduct a risk and hazard inspection and record at least 3 issues on the
below risk assessment sheet,
b complete the analysis of each risk and potential solutions for the issues identified
PE - establish, implement, maintain and evaluate procedures for effectively
identifying hazards, and assessing and controlling risks using the hierarchy of
control measures
KE - WHS organisational policies, procedures, programs and practices required
for the performance evidence
KE - hazard identification and risk-management processes
KE - organisational and WHS legislative reporting requirements

Risk Assessment
Sheet
Workplace location: KALIMA CRAFT BEER PUB

Name of person conducting XIMENA PARRA

assessment:
Date: 29/08/2023

Assess
Spot the Hazard the Fix the Evaluate
Risk Issue Results

Identify What Is the If the By By Go through the

the work are the risk risk is whom? when? first 3 steps
task or hazards associat deemed again to ensure
activity associat ed with unacceptable risk levels are
ed with the for the task, now at an
each hazard what will be acceptable
activity? low, done level
moderat to reduce or
e, or Revised risk
remove the
high? risk? level

Coming There is a High Contract a Facilities 8/09/20

out of Sidewalk repair Manager 23
the Crack company to
bathroo fix the
m sidewalk
Not required
crack and
to be
eliminate the completed for
hazard assessment
In the The stairs High Install the Facilities 3/9/202
stairs do not anti-slip tape Manager 3
have anti-
slip tread
In the The chair High Replace the Facilities 3/9/202
bartend of the chair with a Manager 3
er work bartender new one
area is loose

Question 2:
Select one of the hazards you identified in Question 1 and organise a meeting
with relevant participants to resolve the issue Document the consultation and
 resolution in the record of consultation form below as per the organisational
policies and procedures

Record of
Consultation
1. What was discussed?
The cause of the risk of Sidewalk Crack, why was there, for how long it has been there, what changes we need to address
to be able to apply the solution
2. How did workers (or other, such as contractors) express their views?
On staff member, with the risk report form

3. How will these views be taken into account?

In a positive way, any staff member has the duty to report any risk and the company has the duty of address it

4. What further action or consultation needs to occur?

We need to consult to the cost manager, to have the money to fix the problem

5. Who participated in the discussion?

Name Positi Date
on
James Waiter 30/08/2023
Bureau
Jhon Mill WHS Manager

Charles Miles Supervisor

– END
–

Bibliography
Australian Goverment, 2023. Business Work health and safety. [En línea]
Available at: https://business.gov.au/risk-management/health-and-safety/work-health-and-
safety
[Último acceso: 27 08 2023].
Australian Pacific College, 2022. A20250 ADVANCED MANAGEMENT OF WHS BSBWHS521
Ensure a safe workplace for a work area STUDENT WORKBOOK. 1st Edition ed. Sydney:
Publisher: Young Rabbit Pty Ltd .
Goverment of South Australia, s.f. SafeWork SA. [En línea]
Available at: https://www.safework.sa.gov.au/workplaces/codes-of-practice#COPs
[Último acceso: 27 08 2023].
Government of South Australia, s.f. SafeWork SA. [En línea]
Available at: https://www.safework.sa.gov.au/about-us/advisory-service
[Último acceso: 27 08 2023].