KAMALNATH KANDRATHI

Scarborough ON • +1 5198727074 • 7KAMALNATH@GMAIL.COM

SUMMARY
I bring abilities in trend monitoring, research, and data analysis. I thrive in environments where I can learn
while also contributing to the overall objectives. I am confident in my passion for uncovering insights through
data, which can make me a valuable team member

EDUCATION
ONTARIO GRADUATE CERTIFICATE: GLOBAL BUSINESS MANAGEMENT
Humber College - Toronto, ON 01/2023
CGPA: 79.2/100
Honours Roll: [1,2,3, semesters]
BBA: Human Resource Management and Marketing
Andhra University - India 03/2019
CGPA: 7/10

CERTIFICATIONS
Canadian Securities Course (CSC®) awarded by Canadian Securities Institute

SKILLS
Negotiation Investment Management
Crisis Communications Compliance Management
Collaborative Work Financial Planning
Spontaneity

WORK HISTORY
CONSUMER OPERATIONS EXECUTIVE
UBER INDIA - VIZAG, INDIA 11/2019 - 11/2020
Our team served as the first point of contact for rider's and drivers of Uber, my responsibility was to
provide mediation between riders and drivers to resolve disputes, spontaneously and by negotiating. The
average number of disputes I closed were 10 calls a day, within 6mins of the call.
Afterwards, i was selected to be part of a team with 5 others, where we were tasked to study, on can an
agent improve his dispute resolution skills , while decreasing call times, for which we monitored some
calls and graded agents according to their calls while providing them with alternative ways to de-escalate
conflicts. I had to constantly improvise my delivery of feedback, according to the agent, without hurting
their feelings.
INTERNSHIP & CO-OP
CO-OP. Sep,2022-Dec,2022.
Position: Content Strategist, NGO: ENLIGHTKIDS, Mississauga, Canada.
As a Content Strategist, I contributed in creating, reviewing, and implementing NGO's overall goal, I have to
influence others and build relationships. Analyze and research the market for relevant and popular activities,
concerns, examine them,

During Bachelor's, June,2018-August,2019.

Topic: Product Mix in automobile industry, Company: Varun Motors, India.
As part of my research, I evaluated how a dealership should position their products in response to market
demand, as well as how to predict changes in consumer tastes and preferences.

VOULNTEER WORK
Young India (student organization) 2016-2019
The Young India Foundation, is a nonpartisan national youth organization which primarily works on youth
rights and their representation. I used to take active part in YI during my bachelor's, we conducted various
events under this organization.

LINKEDIN PROFILE
https://www.linkedin.com/in/kamalnath-kandrathi