Nike Virtual Assistant: Are you looking for a new product or do you have a question

about a product you already know of?

Nike Virtual Assistant:
Hồ Dũng: Question about a Known Product
Nike Virtual Assistant: What Product(s) can we assist you with?
Hồ Dũng: Jordan 1 Low Travis Scott "Phantom"
Nike Virtual Assistant: Great, thanks for the information!
Nike Virtual Assistant: I'm going to transfer you to a Nike Teammate who can help.
Nike Virtual Assistant: It may take a moment for my Teammate to get up to speed.
System Message: Your chat is being transferred. Please wait for the next available
Athlete.
System Message: You are being transferred to: Twinkle.
Twinkle: Thanks for contacting Nike! My name is Twinkle, how can I help you?
Hồ Dũng: I have some problems in ordering a pair of jordan
Twinkle: No worries! I got you on this let me check it out for you
Twinkle: May I have your full name, email address and phone number for verification
purposes
Hồ Dũng: Hồ Anh Dũng
Hồ Dũng: dunghobmtdrag@gmail.com
Hồ Dũng: 0977028843
Twinkle: Perfect! Thanks for that information :)
Twinkle: May I ask what is the error you were having while placing an order?
Hồ Dũng: I would love to send u a screenshot that i've entered to order that pair
Hồ Dũng: But just 15mins ago i re-checked and there was nothing
Hồ Dũng: No information about the pair that i've entered
Twinkle: May I ask if you place an order in SNKRS page ?
Hồ Dũng: Yes
System Message: Your file has been successfully uploaded to the Athlete.
Hồ Dũng: I've sent u the screenshot
Twinkle: I see, for that once you nee to wait 24 hours for the confirmation email
Hồ Dũng: But it's sold out, isnt'it?
Twinkle: Yes, there is a possibility that the item is already sold out.
Hồ Dũng: I have to wait for the confirmation email to know that i'm getting it or
not?
Hồ Dũng: But i hit the enter button before it was closed
Hồ Dũng: I'm a little bit confused here
Twinkle: Yes, you should wait it first if you get the shous.
Hồ Dũng: I see
Hồ Dũng: And if there's not?
Twinkle: You will still receive an email even if you not pick for the item
Hồ Dũng: I hope so
Hồ Dũng: Is there any possibility that i'm able to cop 'em
Twinkle: It depends if the item is still have a stocks
Twinkle: Is there anything else I can help you with?
Hồ Dũng: Like i said i already hit the enter button before it announced it's sold
out
Twinkle: What I can advise you here for now is you need to wait first the
confirmation email, and there is no a possibility to know if choose for this one.
What I am gonna do here is I can monitor this case until we processed your order
and I will update you via email
Twinkle: Is there anything else I can help you with?
Hồ Dũng: Thank you that's all
Twinkle: Thank you for chatting Nike. Take it easy and have a good one! Stay safe
always!