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Module Handbook
2023/24
Operations and Logistics Management
School Business Strategy, Operations & Enterprise (BUSI)
Level 7
Semester 1
Credits 20
CRN 36217-2220; 17255-2310

Module Leader Hajar Fatorachian

Email Address h.fatorachian@leedsbeckett.ac.uk

Communication Protocol: module staff will reply to student questions within a

reasonable time, but this will normally be within office hours only. Students are
advised to check this handbook and also to see if there are any online/noticeboard
announcements or FAQ answers that deal with their enquiry before contacting staff.
Introduction from the Module Leader
This module is designed to introduce the student to a range of operations and logistics management
techniques. The module provides a comprehensive approach to managing operational resources and
associated supply chain management principles. In short, it enables students to develop critical thinking
and decision making for operational and logistical aspects of an enterprise and furthermore, students will
develop an appreciation of strategies for planning and co-ordination in a supply chain.

Module Aims
1 To enable students to develop academic competency in strategic operational and logistical
management concepts, within the context of overall supply chain of an organisation

Module Learning Outcomes

1 Appraise how an enterprise’s approach to its operations and resources are managed

2 Critically evaluate how a business operation impacts performance and competitive position and
be able to appraise suitable methodologies for improvement of processes

3 Evaluate operational logistics and construct a distribution plan for their products and services
and resultant risk profile

4 Appraise how an enterprise’s approach to its operations and resources are managed

Module Learning Activities

The module will use various activities in support of learning in addition to lectures, videos of new
technologies used and activities to analyse operations where students are working or might work in the
future to support their knowledge of new methods in supply chain management. The module website will
be loaded with lots of additional information which students can use in support of their learning. Students
are advised to go through the various articles and links on Mybeckett to update themselves with issues of
importance in Supply chain management and theories that enable us to understand and analyse them.

Graduate Attributes Developed and Assessed

Developed skills and attributes in this module include gaining the disciplinary expertise and technical
knowledge such as effective management of operations and logistics processes as well as gaining the
capability to critically analyse factors such as development of operations and logistics strategies, planning
and controlling, inventory management, etc.
More information on graduate attributes is available here: https://www.leedsbeckett.ac.uk/student-
information/academic-skills-and-advice/graduate-attributes/
Relevant information is also available within your Course Handbook, which is available via MyBeckett and
https://www.leedsbeckett.ac.uk/student-information/course-information/course-handbooks/
Communication
Mybeckett will be used to communicate using emails which you will receive through your student email
address and this should be checked regularly for updates from the teaching team. You must notify your
Course Administrator if you are absent for more than one day (for example for an interview, emergency
unforeseen circumstances, or for compassionate leave). If you are going to apply for mitigation you will
need to provide written evidence of the reason for your absence (see section 3 of your Course Handbook).
You must notify your Course Administrator if you are absent for more than one day (for example for an
interview, emergency unforeseen circumstances, or for compassionate leave). If you are going to apply for
mitigation you will need to provide written evidence of the reason for your absence (see Extenuating
Circumstances and Mitigation for further information).

Contact Hours
Every week, you have one-hour lecture and two hours for the seminar. In addition, you can attend the
following drop-in times during the week.
Tuesdays 10:00-11:00 and 13:00-14:00

Key Resources to Support Learning

The key learning resources are available in the Reading List created for the module in the Virtual Learning
Environment (MyBeckett). All disabled students requiring additional support or alternative arrangements
must declare and provide evidence of their disability to the Disability Advice Team as early as possible:
www.leedsbeckett.ac.uk/studenthub/disability-advice.
Core Texts
Barnes, D. (2018). Operations Management: An International Perspective. Cengage Learning EMEA-
Management science.
Krajewski, L. J., Malhotra, M. K., and Ritzman, L. P. (2015). Operations Management: Processes and Supply
Chains. Pearson Higher Ed- Business & Economics.
Additional Texts
Slack, N., Brandon-Jones, A. and Johnston, R. (2011). Essentials of operations management. Financial Times
Prentice Hall.
De Toni, F. A. (2016). International Operations Management: Lessons in Global Business. CRC Press -
Business & Economics.
Flynn, Barbara (2010). Managing Global Supply Chain Relationships: Operations, Strategies and Practices.
IGI Global- Business & Economics.
Journals
Journal of operations management
International journal of operations and production management
Journal of International Management
Production and operations management
International journal of production economics
International Journal of Production Research
Journal of Supply Chain Management
Manufacturing and Service Operations Management
Production Planning and Control
Supply Chain Management: An International Journal
Useful websites
Institute of operations management, http://www.iomnet.org
Production and operations society, http://www.poms.org
Apics, http://www.apics.org/
Chartered institute of Purchasing and Supply, http://www.Cips. Assessment

MyBeckett Guide
The module is heavily integrated with the website and you will need to use it in order to participate in
learning activities and assessment. The module website includes weekly materials, reading listing and
assessment folder. Weekly material folder includes learning and teaching materials, which contains weekly
lecture and seminar folder as well as learning resources folder. All these materials will help you in
preparation for lectures and seminars as well as assessments.

Disability Advice and Support

All disabled students requiring additional support or alternative arrangements must declare and provide
evidence of their disability to the Disability Advice Team as early as possible:
https://www.leedsbeckett.ac.uk/student-information/disability-advice/.
Weekly Schedule

Week Type of Session Reading/Journal Review etc Directed study and

Commencing (e.g. Lecture / additional
Date Seminar) resources

Week 1 Operations and Introduction to the module contentand For the seminar
(25/09/2023) logistics case study,
assessment
management papers,
Different kinds of operations and logistics presentations
processes and other
resources
Week 2 Logistics and Logistics and supply chain optimization strategies available please
(02/10/2023) supply chain see MyBeckett
analysis weekly folder.
Week 3 Strategic Competitive priorities and strategic capabilities
(09/10/2023) approach
towards
operations and
logistics
Week 4 Operations and Performance measurement systems
(16/10/2023) supply chain
performance Performance metrics and standards
Week 5 Assessment 1 Critical essay writing, Drop-in sessions for providing
(23/10/2023) support and individual feedforward
Q&A, and
Assessment 2
information
Week 6 Operations and Planning and controlling
(30/10/2023) logistics
planning Information systems
Week 7 Supply network Supply chain strategies
(06/11/2023) management
Supply network management systems
Week 8 Guest lecture Strategic and collaborative operations
(13/11/2023)

Week 9 Process design Process and layout analysis

(20/11/2023) and layout in
operations Impact on operations
Week 10 Technology Innovation analysis
(27/11/2023) and
 sustainability Sustainability improvement
Week 11 Global International business and global operations
(04/12/2023) operations and management
logistics
Week 12 Module Assessment support
(11/12/2023) overview and
assessment 2
support

Assessment
Assessment Summary
Assessment 1

Assessment Method: PPT poster submission Re-assessment Method: Improvement of first sit

Word Count 1000 words Word Count 1000 words (+/-10 %)

Assessment Release 01/10/2023 Assessment Release 01/10/2023

Date: Date:

Assessment Deadline 15/11/2023 Reassessment Deadline TBC

Date & Time: Date & Time:

Feedback Method: Written feedback Feedback Method: Written feedback

Feedback Date: 4 weeks after the deadline Feedback Date: 4 weeks after the deadline

Type / Component Weighting: Coursework / 30%

Learning Outcomes Assessed: 1 and 2

Assessment 2

Assessment Method: Coursework/essay Re-assessment Method: Improvement of first sit

Word Count 4000 words Word Count 4000 words (+/-10 %)

Assessment Release 01/10/2023 Assessment Release 01/10/2023

Date: Date:

Assessment Deadline 08/01/2024 Reassessment Deadline TBC

Date & Time: Date & Time:

Feedback Method: Written feedback Feedback Method: Written feedback

Feedback Date: 4 weeks after the deadline Feedback Date: 4 weeks after the deadline

Type / Component Weighting: Coursework / 70%

 Learning Outcomes Assessed: All of the outcomes

Assessment Details
Coursework
Assessment 1: PPT poster submission
For assessment 1, students need to analyse the supply chain of an organisation of their choice and identify
the operational and supply chain issues based on their current business operations and supply chain
model.
In order to do this, students need to analyse the operations of the organisation and design a poster (using
PowerPoint) to map and analyse their supply network using the relevant concepts discussed in the lecture.
Students also need to identify the challenges facing the operations manager based on their business model
and their supply chain.
The poster or PowerPoint should have three main slides, including the supply network, operational
challenges faced by managers, and references. You can also have an outline slide if you wish. The first slide
should include your name, student number, and your seminar tutor’s name. The supply network (main
section of the poster) should include all the key parties or organisations involved in the transformation
process, including the suppliers that supply inputs to the operation as well as all the customers that receive
outputs from the operation. All the relationships should be clearly demonstrated within the supply chain.
Students need to submit their work online. The submission point can be found in the assignments section
of MyBeckett.
Assessment 2: Analysis of key areas of supply chain management
For assignment 2, students need to analyse the supply chain of a business and identify the core
competencies required to be successful in today’s turbulent business environment. The question should
consider the following:

● Issues in the application of forecasting and planning

● Analysis of existing logistics and distribution strategies

● Operational KPIs required to manage the business

● Novel and future strategies that could potentially provide the business with a sustained competitive
advantage

Students need to apply relevant concepts and theories from the module to discuss and analyse the above-
mentioned issues. The following structure can be used for the report:

● Introduction

● Analysis of key performance objectives and competitive priorities

● Analysis of operational characteristics based on competitive priorities

● Business approach towards planning and controlling

 ● Business approach towards logistics and transportation management

● Business approach towards technology application within their operations

● Recommendations to the business and conclusion

● References

Student Instructions for Submission of Coursework

This module requires you to submit your work online.
You MUST submit your work through MyBeckett using the link set up by the tutor. Receipt of your work
will be recorded.
Your "Turnitin assignments" in MyBeckett can be set up so that you can check your assignment yourself as
you submit it. This checking is done by creating a "Similarity Report". If this report shows that there are
some problems with your work, such as un-cited quotations, you should be able to make corrections and
re-submit the work again before the due date. More information about Turnitin is available online here:
https://libguides.leedsbeckett.ac.uk/it_support/mybeckett/turnitin
Please note: Tutors will follow up any suspected breach of academic integrity found after the submission
date as per University policy. Late penalties will apply as per University Regulations.
Please note: Tutors will follow up any suspected breach of academic integrity found after the submission
date as per University policy. Late penalties will apply as per University Regulations.

Instructions to Students
Please read carefully the assessment and grade/marking descriptors overleaf:
Assessment Title: PPT poster Weighting: 30%

Criteria and Weighting 100-70% 69-60% 59-50% 49-20% - Fail 19-0% - Fail
Identify the product/service
supply chain of an Detailed analysis of inputs
Good analysis of the Poor analysis and weak No attempt to identify
organisation using a supply and Outputs of an Clearly identifies the various
components of SC ability to identify service SC inputs and outputs of a
organisation using a supply components of SC
network diagram configuration components organisations SC
chain SC

50 Marks

Identify the operational and Accurate arguments on how Competent explanation of

supply chain issues service SC configuration
enables effective operations
50 Marks management
how an SC can impact
service delivery, with some
limitations in analysis
No attempt to identify the
Some knowledge of issues Unable to identify the issues
operational issues based on
to operations management created by lack of resources
the SC network
Assessment Title: Coursework on supply chain and operations analysis Weighting: 70%

Criteria and Weighting 100-70% 69-60% 59-50% 49-20% - Fail 19-0% - Fail
Identify the operational
characteristics of the Detailed analysis of inputs Clearly identifies the various Good analysis of the inputs
Poor analysis and weak No attempt to identify
business through various and Outputs of an inputs and Outputs of an and Outputs of an
ability to identify service SC inputs and outputs of a
organisation using a supply organisation using a supply organisation using a supply
KPIs components organisations SC
chain SC chain chain

20 Marks

Unable to identify the issues

Analyse their approach to
planning and forecasting
forecasting enables effective
20 marks
Competent explanation of
Accurate arguments ON
how SC planning &
how SC planning &
forecasting can impact
operations delivery, with
operations management
some limitations in analysis
Good explanation of how SC No attempt to identify how
created by lack of SC
planning & forecasting can SC planning & forecasting
planning & forecasting,
impact operations delivery, can impact operations
impacts operations delivery,
with some limitations in delivery, with major
with major limitations in
analysis limitations in analysis
analysis

Analyse their approach to Good analysis with some Analysis is not based on data Minimal work with weak
Detailed analysis on their Detailed analysis with some
Logistics and Distribution gaps in knowledge, presented, does not show arguments and no
approach to logistics and minor gaps, has good
arguments are not always evidence of effective understanding of operation
strong arguments supporting arguments
20 Marks supported databased critique management principles

Technology enabled Good analysis of how a Poor analysis of how a Minimal analysis of how a
Detailed analysis of how a Detailed analysis of how a
technology can be used to technology can be used to technology can be used to
operations management technology can be used to technology can be used to
improve performance of an improve performance of an improve performance of an
improve performance of an improve performance of an
operation with some issues operation with major issues operation with major issues
20 Marks operation operation with minor issues
in analysis in analysis in analysis

Research and Referencing Detailed research and Good Research and minor Good research and Not enough research to Weak and No referencing
Accurate referencing flaws in referencing weaknesses in referencing support a valid argument
20 Marks that can be used to support
your analysis, poor
referencing.
Feedback on Your Assessments
Feedback forms a large part of your learning experience and is vital to your personal and professional
development.
Whatever your academic level, building on your feedback is vital. Noting and acting on feedback is key to
independent learning, continued progress and long-term success.
https://libguides.leedsbeckett.ac.uk/skills-for-learning/building-on-feedback
Feedback on assessments will be provide using assessment grid in MyBeckett.

Understanding Your Assessment Responsibilities

Extenuating Circumstances and Mitigation

If you are experiencing problems which are adversely affecting your ability to study (called 'extenuating
circumstances'), then you can apply for mitigation. You can find full details of how to apply for mitigation
at: https://www.leedsbeckett.ac.uk/student-information/exams-assessments-and-awards/mitigation-and-
extenuating-circumstances/.
For students requiring 5-day extensions on coursework submissions, you do not have to apply for this.
Instead, you will be permitted to submit up to 5 working days after the deadline without incurring a late
penalty. This will be called the flexible submission period. Full details of this policy can be found here.
The University operates a fit to sit/fit to submit approach to extenuating circumstances which means
students who take their assessment are declaring themselves fit to do so. More information is available at
the above link and here: https://www.leedsbeckett.ac.uk/student-information/exams-assessments-and-
awards/examinations/

Late Submission
Without any form of extenuating circumstances, standard penalties apply for late submission of assessed
work. Full details of the penalties for late submission of course work are available at
https://www.leedsbeckett.ac.uk/our-university/public-information/academic-regulations/.

Academic Integrity
Academic integrity is a fundamental principle within the University and is strongly linked to good academic
practice. All assessments must be submitted with due attention to issues of academic integrity, expression,
and good academic practice, including clarity in grammar, semantics and syntax.
Any suspected breach of academic integrity will be investigated by the University and could have serious
consequences on your studies. Breaches of academic integrity include (but are not limited to) plagiarism,
self-plagiarism, collusion and contract cheating. Definitions and the potential consequences of an admitted
or found breach of academic integrity are detailed in the Academic Regulations at:
https://www.leedsbeckett.ac.uk/our-university/public-information/academic-regulations/.
There are a range of resources available to help you understand what is and what is not permitted and
how to use other people’s ideas in your assessed work. These include the LBU Academic Integrity tutorial,
which is available on Academic Integrity Tutorial for 2023/24 and the Skills for Learning website which you
can access here https://libguides.leedsbeckett.ac.uk/skills-for-learning/. An Academic Integrity Factsheet
for Students is available to view at: https://www.leedsbeckett.ac.uk/student-information/academic-skills-
and-advice/academic-integrity/.
Your Feedback on the Module
A mid-module review will be timetabled into your module by week 7. This is an opportunity to resolve
modular issues promptly early on in the module. In addition, you will have the opportunity to provide
feedback formally at the end of your module-. These comments will be reviewed by your course team and
some may be considered via the course monitoring and enhancement process, in which your Course
Representative is involved.