BUSS 2048:

Performance and
Compensation
Assignemnt 1: Performance management project
Student Name: Tuan Minh Nguyen
Student ID: 110133743
Date: 17/09/2017
Exclusive summary:
This report will explain the performance management system by the objectives for
engineer. It will identify the business unit that tackles the tasks, duties and
responsibilities of the job that include the control and design, advice and support to
teamwork, will be expressed. The policies and standards also will be identified.
Moreover, it also describes the process management that has been designed. To
conclude this paper, we also examine how these processes fit into the business
unit's strategy and will add value to the business.

Business Unit’s Strategy:

The business for engineering work is analyzed in this report from a large chemical
company that looks at the chemical industry in Vietnam. The business unit that
engineers belong to the technical unit and operations division of the organization that
plays an important role directly in the business unit's strategy. The technical team's
strategy is to be productive, agile and responsible; Design and control technical
operations, remove old operating procedures, eliminate manual forms, automate
critical processes, estimate and cut production costs as well as reducing the cost of
buying equipment.

The goal of engineering work is to handle, control, operate, maintain, and design the
construction for customer requirements. It requires assurance that activities are
accurate and timely to minimize production and project costs for the organization.
The team must also provide technical advice and assistance to the parties involved.
In addition, the team must also work effectively as a team and represent the
organization and work with caution and integrity. They must also build and maintain
a collective relationship with colleagues in the technical team and other departments
that contribute to the effectiveness of the group and the business by making
recommendations to improve the performance of the group as well as in coordination
with other departments in the overall efficiency of the business. The team also has to
support and carry out design and consultancy for projects as requested by clients.
Finally, the engineering team is always committed to adhering to the organization's
policies and standards.

The key tasks, duties and responsibilities of job.

The key tasks, duties and responsibilities of the engineer job are the explanation
below. This information is learned through the interview process of a person working
as an engineer at a chemical company. Their managers are also interviewed to
ensure that their views on key tasks, duties, and responsibilities at work.

The Job's key tasks Duties and Responsibilities

1. Controling and designing (a) control and operation (including
complex adjustments) to ensure that the

2. Advice and support
3. Teamwork, relationship
management and communication.
4. Project
5. Policies and standards
plant operates at exactly 24/24. (b)
handle technical situations. (c) arrange
staff under the factory to ensure proper
responsibilities and duties. (d) calculate
and estimate the production capacity of
the plant to ensure production of
sufficient quantities for the customer. (e)
coordination of fleet management. (f)
system design and cost estimates for
projects and system maintenance costs
for the plant and its partners. (j)
planning, purchasing and managing
plant equipment.
(a) Provide advice to the technical
department and technical questions of
the customer to ensure the accuracy of
the production. (b) provide information
and make a production plan for
company management. (c) providing
information and calculating production
costs as well as maintenance and sales
of equipment to the accounting
department.
(a) Maintain and develop effective
communication with relevant
outputs and resources. (b) build
and maintain a collaborative
relationship with colleagues in the
technical team. (c) contribute
ideas and share experiences that
contribute to the collective
effectiveness of the group and
the company.
(a) Support the implementation of
technical projects under the
direction of the director and
manager.
(a) Mobilize and ensure compliance with
company policies and standards related
to labor laws, codes of conduct and
occupational safety
Description of performance management process designed.

ABC defines effective process management as a continuous process. It requires

constant feedback, accountability and documentation for performance results. In
addition, this performance management process changes year by year based on the
change of goals including planning, evaluation and monitoring of information for the
next cycle. Businesses apply this system to all their employees in the business
contract. This process is viewed as a management approach based on targeted
approaches.

According to ABC, performance management processes consist of five key stages to

be implemented:
1. It is necessary to define goals, standards and measurements.
2. Provide constant information and feedback and training.
3. Carry out performance appraisal, evaluation and discussion.
4. Determining results and rewards
5. The final stage is to conduct discussion, identify opportunities and develop
your career each year.
One of the most important aspects of effective management for most companies is
rewarding employees and many other issues at work.

In the business concept, there are many different types and philosophies of
management used. These types of management are completely different. Therefore,
based on the objective management that the organization selects the appropriate
management type. The management by objectives is viewed as the most common
approach to management. Furthermore, it often is implicated the relationship
between the organizations and the task of accomplishing the objectives to be
achieved. In terms of policymaking, the management demonstrates the difference
between politics and administration, where politics is defined as setting goals while
the government is seen as the person who choose the most effective way to
accomplish goals. Therefore, if the following conditions are met, the successful
management by objectives is enabled (ABC)

Management is seen as a strong support for the goals and it is a commitment that
definitely implements them. The goals set out will be challenges for the organization
but they can be achieved. Organizations should not have too many goals in view of
the policies currently designed to implement them. The organization has the task of
choosing how to accomplish the goals that need to be competent to adjust the
priority given to all available policy instruments. Responsible organizations must be
provided with adequate funds to implement all the cost-saving measures.
Organizations need a system for tracking progress in achieving goals and providing
feedback to the organization about their effectiveness. Encouragement is needed to
ensure commitment to the organization's goals is made and responsible for them
(ABC). Although, most organizations carry out effective management once a year, it
starts and ends, it involves the actions of the manager giving feedback to the
employee to clarify their professional responsibilities, skills as well as the
professional development of employees.

Every year, the cycle is started with the job plan, which is decided and actuated
based on the agreement between managers and their employees at the planning
and appraisal meeting. Pm process is to analyse and measure the career
development and training for employees in availability that gives the opportunity for
both employers and employees to have utterances and receive the feedbacks during
the year. Basically, the managers will invite employees to a performance appraisal
and planning meeting between December and February that they have chances to
discuss and opine about the improvement of employee’s skills, and capacities during
the meeting. So, based on these discussions and evaluation of previous year
performance, the company can find a better solution to satisfy with employee’s
preferences, adjust new objectives and jobs and create new future plans and
strategies.
These plans should be consistent with “SMART” objectives; particularly
Specific, Measurable, Achievable, Realistic and Time-bound (Shields 2007). So that
supports opportunity for the staff to opine their ideas and receive the feedbacks in
the corporate and inspired workplace, in order to point out the issues and remedy
performances for these issues effectively. Performance Management outcomes
involve in objectives, attributed to strategic aims, greater frequency of appraisal,
accomplishment, and productive measures.
The Work Level Standards stipulate a framework for appreciating the work of
all staff that the company’s Enterprise Agreement cover across the nine band salary
structures. The band is able to determine the employee’s salary structure exactly.
Under the company’s Enterprise Agreement according with Reconsideration and
Appeal against an Appraisal Decision, the employees have rights for
Reconsideration and Appeal, Any Relative Disputes, A salary outcome and rating of
an appraisal when they have performance beyond the level specified in their Job
Plan.
How these processes (a) fit with the business unit strategy and (b)
will add value to the organisation
The business should consider the employees’ role into business strategy. In order to gain competitive
advantages, the progressive business is to align the employees’ cooperation involving in the strategy.
The processes aid the organizations in associating the employees with the corporate strategy and
accomplishing their targets. (Stone 2013).

Throughout performance agreement process, the HR department need to analyse and measure specific
behaviours that can aid to achieve the organizational goals effectively. The employees are measured
to evaluate their capacities or collaborations with business strategy, as well as efficiency in their
missions. (Xiaobei , Stephen, Frenkela & Sanders 2011).

These accomplishments and tasks should be considered with planning and arrangement with day-by-
day activities. Moreover, communicating and sharing the roles widely inside the company by
employees’ own words could be great practices to boost the efficiency of organization strategy and
encourage employees’ development. For example, a daily timetable is set up for activities that need to
be completed at the end of the day. In addition to improving the efficiency of the work, the
engineering team communicates effectively any process they discover and experiences with the rest of
the team so that all team members are aware faster to Do the work and complete the goal. Simply,
communicate openly with other members on minor issues to address and avoid larger problems.
Moreover, by doing it, sometimes the puzzle issues are solved by implementing procedures around
them to jointly remove barriers and problems together.

According to ABC, related to chain and communication management, the author argues that managers
have a great deal of influence over successful behaviors in communicating with employees. Placing
employees into the company's strategy helps them determine their importance in the organization. It is
an important motivation for success (ABC 2007).

A job description is treated as a text explaining why a job exists, it outlines what people actually do,
how they do it, and under what circumstances the job is getting done (ABC). A job description is
designed as a list of tasks that are created to achieve specific results and create values for the
company. How do they affect the values the company receives and how much value will contribute to
the company's overall value (ABC). A job description is also a backup tool needed in a labor contract
if there are disputes between the employee and the employer, which helps the organization structure
and manage the role in a way. Thus, as a result, it brings efficiency to an organization, efficiency in
the training, recruitment, career development and workflow and structure of an organization.

For example, technicians have the role of designing and operating the plant. These employees simply
follow the standard procedures or they can be combined with performance ratings and direct
managers can offer simple ways to improve their value. For example, finding and researching
training and development directions makes them more valuable to their employees. Find out more
effective ways to implement and manage your work and support cost projections, which makes the
decision-making process of high-level members easier (ABC). Strategies that increase the value of
this company are not defined anywhere in the job description. It takes us much time to think and
imagine, but if the business uses this strategy, they can maximize their productivity and make a profit
every year (ABC).

In short, choosing the management by objectives have many advantages for the organization as it is
managed in knowledge-based organizations. This type of management allows employees to be
empowered to have the authority and responsibility to achieve their personal goals and, from those
results, the employee will contribute to the achievement of their personal goals. Achieve
organizational goals, so there must be a solid and effective process to measure the achievements and
outcomes of each employee objectively.