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    The midterm examination for the Total Quality Management course covers key quality concepts. It consists of 4 sections testing students' knowledge of quality definitions, true/false statements about quality costs and actions, explaining the differences between quality control and assurance, and short notes on prevention costs, the quality trilogy, and quality loss functions. Students are evaluated on their understanding of foundational quality management principles and tools over 50 multiple choice and short answer questions.

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    The midterm examination for the Total Quality Management course covers key quality concepts. It consists of 4 sections testing students' knowledge of quality definitions, true/false statements about quality costs and actions, explaining the differences between quality control and assurance, and short notes on prevention costs, the quality trilogy, and quality loss functions. Students are evaluated on their understanding of foundational quality management principles and tools over 50 multiple choice and short answer questions.

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    © All Rights Reserved
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    3 views1 page

    TQM2223M

    Uploaded by

    Akhilesh Mandal
    The midterm examination for the Total Quality Management course covers key quality concepts. It consists of 4 sections testing students' knowledge of quality definitions, true/false statements about quality costs and actions, explaining the differences between quality control and assurance, and short notes on prevention costs, the quality trilogy, and quality loss functions. Students are evaluated on their understanding of foundational quality management principles and tools over 50 multiple choice and short answer questions.

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    of 1

    MS QMS: Batch 2022-2023

    Semester 1

    Mid Term Examination: Total Quality Management

    Date: 22 September 2022 Time: 1.5 hrs Marks: 50

    1. Fill in blanks:
    a. Quality is ----------------according to Dr J M Juran.
    b. ----------------- is an example of prevention cost in Library set up.
    c. Customer satisfaction depends on -------------, ------------------, ---------------and-------------.
    d. The graphical tool for mapping customer requirements is called ---------------.
    e. ------------- is one of the 7 deadly diseases, according to Dr W.E.Deming.

    (8x1=8)
    2. Say True or False with justification:
    a. Quality is free
    b. Cost of keeping parents apprised of student progress is example of prevention cost.
    c. Preventing the root causes from occurrence is preventive action.
    d. Higher the design quality high will be the cost of product /service

    (4X3=12)

    3. Answer any one:


    a. Discuss the concepts of Quality Control and Quality Assurance and bring out the
    differences in them.
    b. What are the principles of Total Quality Management? Explain briefly any one of them.

    (1x15=15)
    4. Write short notes. (Any two)
    a. Prevention cost
    b. Quality Trilogy
    c. Quality Loss Function

    (2x71/2=15)

    -----------------------x-------------------------

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