GROUP 4

BENAVIDEZ, Charis
DE GUZMAN, Honey
DECIPULO, Elijah
PADILAN, David
PIERE, Lionel
SILVA, Lester
Dr. Kaoru Ishikawa
Born in Tokyo on July 13, 1915

In 1937, he graduated from the University of TATIUC with an engineering

degree in applied chemistry.

He worked as a naval technical officer from 1939 to 1941. From 1941 to 1947,
Ishikawa worked at the Nissan Liquid Fuel Company.

In 1949, Ishikawa joined the Japanese Union of Scientists and Engineers

(JUSE) quality control research group.

He translated, integrated and expanded the management concepts of W.

Edwards Deming and Joseph M. Juran into the Japanese system.

Died on April 16, 1989

 CONTRIBUTIONS
Cause and Quality Internal
Effect Circles Customer
Diagram
Cause and Effect Diagram
Also called fishbone diagram or
Ishikawa diagram
The fishbone diagram identifies
many possible causes for an effect
or problem
Can be used to structure a
brainstorming session
Immediately sorts ideas into
useful categories
 Quality Circles
Group of workers who do the same or similar
work, who meet regularly to identify, analyze and
solve work-related problems

Objective:
-to contribute to problem-solving
-teamwork and collaboration.
Benefits:
improving product quality, enhancing teamwork,
fostering a culture of improvement, and increasing
employee satisfaction.
Internal Customer
Internal customer are people or
departments who work in the same
organization as the service provider
Increased employee satisfaction
Lowered employee acquisition costs
Increased employee productivity and
performance
CONCLUSION
So, in simple words, Dr. Ishikawa gave us
tools to find problems, talk about them, and
always try to do our best in everything.
Whether you're in a company or starting your
own thing, these ideas can help you succeed.
THANK YOU !