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ACO’s Job Flows

1. Step 1
Job Posting & Marketing

1. Understanding of Positions assigned by BD


 Listen carefully and search industry and positions. Don’t be hesitate to ask BD for
some unclear points.
2. Job Posting & Motivation Quotes
 Post the vacancies on FB/ Linked In/ FB groups. (detail process will coming)
 Creating deal on hubspot (detail process will coming)
 Motivation quotes creating. (detail process will coming)
3. Creating deal on hubspot
 Detail process will coming.

2. Step 2
Interview Process

1. Interview Arrangement [same with CO process] During training period only


2. Data Entry [ Same procedures with CO’s process file]
Adding : Cv searching from calender to File moved to CO’s folders.
3. Interviewed CA list data input (detail process will coming)
4. Walked in Interview process (detail process will coming)

3. Step 3
Documents Process
1. CV counting (Monthly)
2. Monthly order analysis
3. Monthly labour report
4. Job Net report
5. Linked In report
6. Success CA/CL report (put from sales white board and put on list)
*detail information will coming

4. Step 4
Administration Tasks
1. Reception (how many hours , how to rotate ,what to do, How to act)
2. Lunch Ordering (list of restaurant, rotate system chart)
3. Money Collection (How to prepare the documents, how to count money, how to
makesure, how to report etc..)

5. Step 5
Customer Services
1. FB reply (rotate schedule, how to reply, how to pass information)
2. Phone Answering (Information receiving/ passing method)
3. Walk-In Guest services(manners)

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