OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME

WEEK TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

RECRUITMENT Students will;

AND ORIENTA-
Sources of 1. identifying sources of - Sources of job information Office
TION
information information on job newspapers, employment Administration for
opportunities bureau etc.,
CSEC
2. outline factors to be - Factors to consider when
considered when seeking a position:
seeking employment;

3. prepare applications - Procedures for marking

for a job & various applications(Curriculum Vitea)
types of follow up
Office
letters ; - Follow-up letters for different
purposes Administration By:
Frank Ramtahal
- Factors to be considered:
4. explain the factors to selection of attire, department
be considered when etc.,
preparing for a job;

5. demonstrate knowledge a) labour laws;

of the requirements of
b) culture of school vs. Longman Office
the work environment;
organisation; Administration for
c) need for confidentiality CXC
d) honouring of skills;
e) desirable attitude.
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME

WEEK TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

RECORDS Students will;

AND Longman Office
1. determine records  Defining records
INFORMATION management management. Administration for
MANAGEMENT CXC
2. identifying the
characteristics of a
 Identifying the characteristics
good records
of a good records
management system;
management system.
3. identifying duties &
responsibilities of a
 Identifying the duties &
records management
responsibilities of a records
clerk;
management clerk.
4. describe the various
 Describing the methods of
methods of classification filing:
e.g. alphabetical, numerical  Alphabetical
 Numerical
Indexing etc.,  Chronological etc.,

- Describing the procedures

5. describe methods and and methods of Cross-
procedures for cross- referencing.
referencing Office
- Outlining the procedures for Administration for
dealing with inactive files.
- outline the procedures CSEC
for dealing with inactive
- Explaining the use of filing
files equipment and supplies.
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME
- explain the use of
equipment and supplies
in records & information - Describing legal requirements
or stipulation governing the
management;
retention of documents.
- describe the main legal
stipulations governing
access to the retention
of documents.
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME

WEEK TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

RECEPTION Students will;

AND
Contribution of 1. assess the contribution - Maintaining good inter-personal Longman Office
HOSPITALITY Open Discussion
reception of the reception desk to relationships between the Administration for on the
desk. the welfare of the organisation and members of contributions of
organisation; the public; CXC.
the reception
area.
- Promoting goodwill and positive
image of the business.

Duties of a Duties and responsibilities of a

receptionist. 2. identify the duties, receptionist:
responsibilities and
attributes of the  Receiving and screening
receptionist; visitors
 Introducing visitors
 Keeping the reception register
 Operating a switchboard
 Receiving letters and parcels
 Managing and maintaining the
reception area Quiz Oral /
 Receiving and filing business Written
cards. Office

Attributes Administration for

- Good grooming CSEC

- Good temperament
- Willingness to use initiative
- Tact
- Good articulation.
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME
WEE TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

3. manage appointments Managing appointments

Appointments Longman Office
for an executive; In Class Test
 Procedures for making and
Administration for for Marks.
canceling appointments on
behalf of an executive. CXC.
 Maintaining a diary
 Screening and receiving
visitors
 Rescheduling
Reminder 4. explain the importance
System and use of reminder
systems; Importance and use of the
following reminder systems:

 Tickler files
 Diaries
 Calendars
MEETINGS
Students will;
Meeting Familiarity with terms, for Open
terminologies 1. define terms example: Office discussion.
associated with
 Agenda Administration for
meetings;
 Ad hoc CSEC

 Verbatim
 Quorum
 Proxy
OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME
 Casting vote
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME

WEEK TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

 Chairperson Longman
Quiz
 Ex-officio Office
 Adjourn Administration
 Motion for CXC.

Types of 2. list the various types of Meetings

meetings meetings;
 Staff Meetings
 Departmental Meetings
 General Meetings
 Annual General Meetings
 Board and Committee
Meetings

- The importance of meetings

and their purposes.
Office
Requirements 3. organize different types
for meetings. of meetings; Administration
Requirements before, during
and after meetings: for CSEC

- Supplies and equipment for

different meetings Presentation on
the various types
- Meeting terminology of meetings in
groups for marks.
- Robert’s Rule of Order
governing meetings.
 OFFICE ADMINISTRATION GRADE 10 CHRISTMAS TERM SCHEME

WEEK TOPIC SUB-TOPIC SPECIFIC OBJECTIVES CONTENT ACTIVITIES RESOURCES EVALUATION

4. state basic legal Knowledge of the following

AGM Legal Longman Office
requirements of Annual Acts and terms: Preparation of the
requirements General Meetings; Administration for different types of
- Company’s Act of relevant Acts associated
CXC.
with AGM.
country
- Management of companies
- Officers, shareholders of
companies
- Meeting proxies
- Corporate records
- Articles of association and by-
laws of the particular
company.

- Importance of minutes.
Follow-up
5. outline the following-up Follow-up procedures
procedures
procedures related to
related to Office
decisions made at - Filing and indexing of minutes
decisions.
meeting Administration for Quiz for marks.
- Acting on decisions taken at
the meeting CSEC

- Circulation of action sheet

- Circulation of minutes.