Al E7237 0a

Table of Contents
Table of Contents
Chapter 1 Troubleshooting 1-1

1.1 Procedures 1-1
1.1.1 Operation environment 1-1
1.1.2 Contact our technical support 1-1
1.2 Power problems 1-2
1.2.1 Procedure 1-2
1.3 Result problems 1-3
1.3.1 When any troubleshooting is required 1-3
1.3.2 Preparation of reagents, calibrators, and QC samples 1-4
1.3.3 Frequent error patterns 1-5
1.4 Malfunction 1-6
1.4.1 Detection of mechanical problems 1-6
1.5 Alarm 1-7
1.5.1 Alarm screen 1-7
1.5.2 To solve the errors 1-7
1.6 Flags 1-8
1.6.1 Flags 1-8
1.6.2 Range flags 1-8
1.6.3 Error flag list 1-9
1.6.4 ISE error flags (option) 1-12
1.7 ISE error codes (option) 1-13
1.8 Troubleshooting for ISE module (Option) 1-16
1.8.1 Troubleshooting for ISE errors/problems 1-16
1.8.2 Procedure to clear the flow path 1-22
1.8.3 Procedure to necessary after the leakage 1-23
Chapter 2 Alarm List 2-1
2.1 Troubleshooting by Error Messages 2-1
2.2.1 User interface alarm (6002-7077) 2-1
2.2.2 Alarm by unit 2-7
A. System (0075) 2-7
B. RPT (0102-0281) 2-7
C. RPPR (0301-0356) 2-17
D. SPT (0402-0593) 2-22
E. SPPS (0601-0656) 2-36
F. MIX1 (0701-0855) 2-42
G. MIX2 (0901-1055) 2-46
0-1
Table of Contents
H. WU (1101-1106) 2-51
I. WPP (1201-1279) 2-53
J. IRU (1301-1313) 2-63
K. RCU (1402-1454) 2-66
L. DTR (1501-1508) 2-68
M. ASP (1601-1654) 2-69
N. ISE (1775-2089) 2-72
O. External Tank (2605-2680) 2-77
P. Subtank, Covers (2701-2782) 2-80
Q. Leakage (2801-2881) 2-83
R. Fan (2951-2985) 2-84
S. Temperature (3051-3075) 2-86
T. RPPW (4001-4055) 2-88
U. SPPW (4501-4556) 2-92
V. O (5001-5075) 2-96
0-2
Chapter 1. Troubleshooting
Chapter 1 Troubleshooting
Here is described on instructions to solve problems that occur in the analyzer.
1.1 Procedures
1.1.1 Operation environment
If any errors occur when using the analyzer, check the following points.
 Preparation and storing of reagents
 Preparation and handling of samples
 Operating instructions for the analyzer
 Maintenance procedure
 If a mechanical or electrical problem is suspected, do not perform inspection

of the analyzer by yourself. Contact our sales representatives or technical
support.
1.1.2 Contact our technical support

When you contact our technical support regarding the measurement results or
mechanical problems, prepare the following information.
A. Operation problems
 Serial number
 Method information that assume problems
 Description on the problem
 Manufacturer's serial number and the lot number of the reagent, the calibrator,
and QC sample
 Latest results on the calibrator
 Latest results on the QC sample
 Measurement results
B. Instrument problems
 Serial number
 Software version number
 The relevant alarm message and the error description
 Other instruments or maintenance related information
1-1
1.2 Power problems

1.2.1 Procedure
If you have any problems starting the analyzer, check the following points.
 Main switch on the left hand side of the analyzer: ON
 Main fuse
 Breaker in the electrical system
A. Main fuse
1. Make sure that the main switch of the analyzer is OFF.
2. Unplug the power cable from the analyzer.
3. Turn the fuse holder manually as shown below and pull it out.
Figure 1.2-1
4. Replace the fuses with the new ones that enclosed in accessory kit.
Figure 1.2-2
5. Put back the fuse holder in reverse procedure of the step 3.
6. Plug the power cable.
7. Turn ON the analyzer.
1-2
1.3 Result problems

1.3.1 When any troubleshooting is required
The analytical errors include the results with flags and unexpected values.
The troubleshooting is required in the following cases.
 Error flags on the calibrator results.
 Error flags on the QC sample or normal sample results
 The QC sample results out of the normal range.
Check the following points on results of the calibrators, the QC samples, or the normal
samples.
 The results on the specific method are high in all samples.
 The results on the specific method are low in all samples.
 Randomly resulted in the unexpected values.
 The unexpected values on all methods for the specific sample.
 The unexpected values in several results.
1-3
1.3.2 Preparation of reagents, calibrators, and QC samples

Check the following point on the widely plotted results.
When preparing reagents, calibrators, and QC samples, be sure to follow its procedure
described on each operator’s manual.
A. Preparation of reagents
 No change of reagents?
 Validity term of the reagent
 Correct procedure for the preparation?
 Prepared with fresh decontaminated deionized water and correct diluents?
B. Preparation of QC samples
 Correct procedure for the preparation?
 Stored under the recommended storing?
 Validity term of the QC sample before preparation
 Prepared using the pipette that volume calibrated?
 Validity term of the lot number of the QC sample.
 Prepared with the correct diluents?
C. Preparation of calibrators
 No change of the lot number?
 Prepared with correct volume?
 Stored under the recommended storing?
 Validity term of the calibrator before preparation
 Prepared using the volume-calibrated pipette?
 Validity term of the lot number of the calibrator
 Prepared with the correct diluents?
1-4
1.3.3 Frequent error patterns

A. The results on the specific method are high in all samples.
Cause Action
The calibration result is not correct. Check the preparation of the calibrator. Check that
the calibration setting is appropriate. Re-calibrate if
necessary.
The temperature in Incubation Reaction unit is too Check the temperature displayed in the screen. If
high. the temperature does not indicate within 37+-0.1ºC,
contact our technical support.
The reagent has not been appropriately prepared. Check the preparation of the reagent.
The calibrator has not been appropriately prepared. Check the preparation of the calibrator.
B. The results on the specific method are low in all samples.
Cause Action
The validity term of the reagent is expired. Refer to its operator’s manual regarding the stability
of the prepared reagent.
The reagent has not been appropriately prepared. Check the preparation of the reagent.
The reagent has not been appropriately stored. For storing, refer to its operator’s manual.
The temperature in Incubation Reaction unit is too Check the temperature displayed in the screen. If
low. the temperature does not indicate within 37+-0.1ºC,
The calibrator has not been appropriately prepared. Check the preparation of the calibrator.
The dispensing volume of the reagent is too high. Check that there is no leakage or dripping on the
joint area of the reagent dispensing system.
C. Randomly resulted in the unexpected values.
Cause Action
Contamination is observed in the sample pipette or Perform pipette washing and confirm that enough
the reagent pipette. volume of the wash solution is dispensed into the
trough area.
Fibrins are observed in the specific sample tubes or Perform the sample pipette wash to remove fibrins.
the sample cups.
Insufficient volume supplied from the external tank. Check that the supply tube is positioned at the
lower than the liquid level. If any problems,
The insufficient stirring is observed. Check that the stirrer rotates at the center of the
cuvette in appropriate speed. Check the stirring
1-5
Cause Action
condition whether there is no abnormal noise such
as scratch sound in the cuvette.
D. The unexpected values on all methods for the specific sample.
Cause Action
The reagent has not been appropriately prepared. Perform new preparation of reagent referring to the
operator’s manual.
The validity term of the reagent is expired. The Perform new preparation of reagent referring to the
reagent is observed contamination. The reagent is operator’s manual.
discolored.
E. The unexpected values in several results.
Cause Action
The liquid leakage is recognized at the dispensing Check the tube connections at the pipette and the
system (the sample pipette or the reagent pipette). syringe.
The temperature in Incubation Reaction unit is out Check the temperature displayed in the screen. If
of the expected range. the temperature does not indicate within 37+-0.1ºC,
The insufficient stirring is observed. Check that the stirrer rotates at the center of the
cuvette in appropriate speed. Check the stirring
condition whether there is no abnormal noise such
as scratch sound in the cuvette.
1.4 Malfunction
Perform troubleshooting within the operator’s manual level. For the complicated
problems, contact our technical support.
1.4.1 Detection of mechanical problems

All mechanical functions are controlled by the system of the analyzer. If any
mechanical problems occur in the analyzer, the system immediately recognizes and
displays the error message to inform.
If the problems cause any troubles in the performance, the sampling stop or the
emergency stop is executed. In the sampling stop mode, the measurement continues
processing, which of the samples are not affected the errors. If the error affects the
whole measurement processing, the emergency stop is immediately executed.
1-6
1.5 Alarm
1.5.1 Alarm screen
Alarm
Figure 1.5-1
If any problems occur, alarms become active.

If the alarm becomes active, the operational PC beeps the alarm sounds and the alarm
icon in the screen becomes blinking in red.
To display the alarm description, click the “Alarm” icon.

The alarm screen has two areas:
1. Alarm message list: indicates the Alarm No. and the status.
2. Alarm Message Details: indicates the alarm explanation and action to at the
bottom of the screen.
1.5.2 To solve the errors

To solve the error, confirm the alarm explanation and action displayed at the bottom of
the screen when clicking the concern alarm on the list.
If the error cannot be solved, contact our technical support.
1-7
1.6 Flags
1.6.1 Flags
Under the following conditions during or after measurement, range or error flags will be
added with the measurement results.
 If the measurement results are out of the normal range (above or below),
range flag is on.
 If any errors occur during measurement, error flag is on.
Each flag is displayed in the [Results] screen.

When ordering for printout of the measurement results, the flag is included on the
results printout.
1.6.2 Range flags

Flag Descriptions
H When the measurements results are above the normal range, the result will be flagged with a “H”.
L When the measurements results are below the normal range, the result will be flagged with a “L”.
> When the measurement results are above the technical range, the result will be flagged with “>”.
< When the measurement results are below the technical range, the result will be flagged with “<”.
r The “r" indicates the rerun measurement result.
1-8
1.6.3 Error flag list
Error flag Cause Action
SPS The sample pipette is clogged.

Check the following points.
SS Sample shortage
 Is the sample pipette clogged?
Not detected liquid level in sample dispensing.

SI1  Enough sample volume?
Out of detection range in liquid level when
 No damages, bending, or contamination in the
sample dispensing.
sample pipette?
SI2 Diluted sample shortage
 No objects within the sample pipette movable
SI2 area?
dispensing the diluted sample.
R1 reagent shortage.
R1S
Out of detection range in liquid level when R1
reagent dispensing.
R2 reagent shortage
R2S  Enough volume in reagent, diluents, or wash
Out of detection range in liquid level when R2
solutions?
reagent dispensing.
 No damages, bending, or contamination in the
Diluent shortage
DS reagent pipette?
 No objects within the reagent pipette movable
diluents dispensing.
area?
Wash solution shortage.
WS
dispensing the wash solution.
R1B Not found R1 reagent bottle.
R1S Not enough volume of R1 reagent.

Check and undertake the following points.
R2B Not found R2 reagent bottle.
 Register the relevant reagent bottle, diluents
R2S Not enough volume of R2 reagent. bottle, or wash solution bottle in the [Inventory]
DB Not found the diluent bottle. screen.
DS Not enough volume of the diluents.  Check that there is enough volume of the
reagent, diluents, or wash solution in each bottle.

WB Not found the wash solution bottle.
WS Not enough volume of the wash solution.

Used the different lot # reagent at the same
LOT  Is the reagent with the different lot # loaded in the
round.
Reagent container?
1-9
 Is the lot information for the reagent registration in
the [Inventory] screen correct?
SPW Failed the sample pipette wash.
Failed the reagent pipette wash before R1

R1W
dispensing.
Failed the reagent pipette wash before R2

R2W
dispensing.
The temperature in the Incubation reaction unit
TE1 is too low. If any error flag is on, some alarm occurs in the
(35ºC or lower) analyzer. Check the alarm screen and solve the
The temperature in the Incubation reaction unit problems.
TE2 is too high.
(39ºC or higher)
The temperature in the Reagent container is too
TE3 high.
(15ºC or higher)
EST Abnormal condition occurs during measurement.
 Properly performed calibration for the relevant
CLM No calibration curves registered. method?
 Used the same lot # of the reagent at
measurement as the one at the calibration?
Check and undertake the following points.
 Perform cuvette wash in the [Daily Maintenance]
screen.
WBE Not measured due to the cuvette contamination.  Check that there is no contamination in the
surface of the cuvette.
 No cracks or defects on the cuvette. Replace with
the new cuvette if any defects found.
EXP The validity term of the reagent is expired. Use the reagent with valid term.
STB The stability term of the reagent is expired. Use the reagent with valid stability term.
CTO The calibration valid term is expired. Perform calibration and measurement again.
CXP The valid term of QC measurement is expired. Perform QC measurement and measurement again.
CA? Abnormal condition occurs during the Check the following points.
1-10
concentration conversion.
 Was calibration for the relevant method properly
performed?
 Was ISE calibration properly done? (option)
 Did the measurement results show out of the
technical range?
 Is correct information registered in the
OVR Concentration conversion error in the calibrator [Calibration Registration] screen?
 No problems on the quality of the calibrator and
its storage?
The value is beyond the specified linearity limit range,
LIN Linearity Limit error and recognized dispersion in the time-course data for
rate assay.
The value is beyond the specified limit range and

PRO Prozone Limit error
recognized the prozone effect in the time-course data.
The value is beyond the specified absorbance limit
range for rate assay.
All measuring points are beyond the specified

AB1 Absorbance Limit1 error
absorbance limit range. Or, the first point is within the
specified range, and the second point and followings
are beyond the specified absorbance range.
The value is beyond the specified absorbance limit
range for rate assay.
AB2 Absorbance Limit2 error The first 2 points are within the specified range, and
the third point and followings are beyond the specified
absorbance range.
The calibration results in the duplicate or triplicate

DUP Duplicate Limit error
measurement are beyond the specified limit.
The calibration results are beyond the limit specified
SEN Sensitivity Limit error the absorbance difference between Min. and Max
concentrations.

Used the different lot # of the reagent in the
CLT  Used the same lot # of the reagent at
measurement from the one at the calibration.
measurement as the one at the calibration?

CAL Calibration failed.
 Enough calibrators in the Sample container?
1-11
 Any alarm messages during measurement?
1.6.4 ISE error flags (option)

ISE error flag Cause Action
IE1 No response from the ISE unit. Check the following points.
IE2 Not received the measurement result

 Enough sample volume?
from the ISE unit.
 Is the inside of the ISE module clogged?
IE3 The busy status in the ISE electrodes.
 Is any liquid leakage inside the ISE module?
1-12
1.7 ISE error codes (option)

When an error occurs during ISE calibration, an error is displayed in the Results of ISE
Calibration screen. The table below displays the error codes with their description.
The error code for ISE module is a 4 digit code:
 0XXX : electrode errors
 IXXX: ISE module errors
A. Normal
 The code displays 0000 in the normal operation.
B. Electrodes errors
 The first digit is “0” and other digits are except “0”.
 The second digit is the error code for Na electrode.
 The third digit is the error code for K electrode.
 The fourth digit is the error code for Cl electrode.

Error code Description
0 Normal
1 2-point calibration: response alert.
2 2-point calibration: stability alert.
3 2-point calibration: reference potential alert.
4 2-point calibration: sensitivity alert.
5 Normal concentration sample: calibration potential alert.
6 Normal concentration sample: sample potential response alert.
7 Normal concentration sample: sample potential response alert + calibration
potential alert.
8 High/Low concentration sample: no alert.
9 High/Low concentration sample: reference potential alert.
A High/Low concentration sample: sample potential response alert.
B High/Low concentration sample: sample potential response alert + calibration
potential alert.
C. ISE module errors
Error code Alarm Description
I001 2075 The pumping speed adjustment is beyond the limit.
I021, I022 2076 Cannot detect L solution at LB1 sensor.
I023, I024 2077 Incorrect supplying quantity of L solution (LB1).
I025 2085 Incorrect supplying quantity of L solution (LB2).
1-13
Error code Alarm Description
I026 2084 Cannot detect L solution at LB2 sensor.
I031, I032 2078 Cannot detect H solution at LB1 sensor.
I033, I034 2079 Incorrect supplying quantity of H solution (LB1).
I035 2087 Incorrect supplying quantity of H solution (LB2).
I036 2086 Cannot detect H solution at LB2 sensor.
I041, I042 2080 Cannot detect the sample at LB1 sensor.
I043, I044 2081 Incorrect supplying quantity of the sample.(LB1)
I045 2089 Incorrect supplying quantity of the sample.(LB2)
I046 2088 Cannot detect the sample at LB2 sensor.
I091 2082 Detects abnormal condition at LB sensor check.
I101 2083 Hardware abnormal.
I996 1975 ISE communication failure.
I997 1978 ISE module is under unmeasurable state.
I998 1984 ISE is working.
I999 1980- ISE Unit errors.
1983
1-14
D. ISE rerun
If the errors for ISE electrodes and the communication status are in the following
conditions, the ISE rerun will be performed.
For the setting, refer to “17.9 Other setting.”
1. Electrodes errors
If any errors in either of the electrodes (Na, K, or Cl), ISE rerun will be performed
without outputting the all electrode results.
Error code Description
5 Normal concentration sample: calibration potential alert.
6 Normal concentration sample: sample potential response alert.
7 Normal concentration sample: sample potential response alert + calibration
potential alert.
9 High/Low concentration sample: reference potential alert.
A High/Low concentration sample: sample potential response alert.
B High/Low concentration sample: sample potential response alert + calibration
potential alert.
2. Communication status
When no errors occur, ISE rerun will be performed in the following conditions.
 Recovery status of the high concentration sample: under stabilization after the
high concentration sample measurement.
 Retry status of potential acquisition: under stabilization of the Reference

potential.
 Recovery status from pumping errors: under stabilization of pumping.
1-15
1.8 Troubleshooting for ISE module (Option)

If the user would try to perform ISE related operations when any obstacle such as fibrin
is clogged in the flow path of the ISE module, it may cause the leakage from the
sample port and damage the ISE module. One of following alarms will be
generated when clog might be happened on the ISE module.
Adapt suitable measures (removing obstacles in the flow path) to prevent ISE module
from the breakage.
1.8.1 Troubleshooting for ISE errors/problems
A. Troubleshooting for Alarm 2082
Cause Counter measure
LB sensor is defected. Contact technical support.
B. Troubleshooting for Alarm 2083
Reboot the analyzer and the operational PC. When the trouble
ISE module is defected.
still occurs, contact technical support.
C. Troubleshooting for alarms related to liquid sending malfunction
Alarms related to liquid sending malfunction are; 2075, 2076, 2077, 2078, 2079, 2080,
2081, 2084, 2085, 2086, 2087, 2088 and 2089.
An obstacle is clogged in a flow path Remove obstacles in a flow path.
Tube is disconnected. Attach tubes firmly.
ISE pump tube have been used longer Replace ISE pump tube.
than 6 months
ISE pump tube is depleted. Replace ISE pump tube.
ISE electrodes are misaligned. Attach ISE electrodes firmly.
O-ring on ISE electrode is came off. Install O-ring on ISE electrodes firmly.
Seal on Ref electrode is not torn off Tear off the seal on Ref electrodes
The analyzer is left for long time with Contact technical support.
alarms related to liquid sending
malfunction.
1-16
D. Troubleshooting for ISE calibration error (All methods)
Ref electrode has been used longer than Replace Ref electrode.
12 months.
ISE activation is not performed after the Perform ISE activation.
maintenance for ISE module.
ISE cleaning is not performed on directed Perform ISE cleaning.
terms.
H solution is concentrated. Use new H solution.
Sample port is got dirty. Clean sample port
ISE electrodes are misaligned. Attach ISE electrode firmly.
Sample Pipette is clogged. Remove clog in sample pipette.
L solution or Ref solution is getting short. Replace L solution or Ref solution.
Cap of L or Ref solution bag was opened. Replace L solution or Ref solution.
The analyzer is switched OFF when ISE Replace defective electrode or Ref electrode.
module has liquid in its flow path.
The analyzer is left for long time with Replace defective electrode or Ref electrode.
malfunction.
Ref electrode is deteriorated. Replace Ref electrode.
E. Troubleshooting for ISE calibration error (Na)
ISE etching is not performed on directed Perform ISE etching.
term.
Na electrode has been used longer than Replace Na electrode.
12 months.
Na electrode is deteriorated. Replace Na electrode.
F. Troubleshooting for ISE calibration error (K)
K electrode has been used longer than 6 Replace K electrode.
months.
K electrode is deteriorated. Replace K electrode.
1-17
G. Troubleshooting for ISE calibration error (Cl)
Cl electrode has been used longer than 3 Replace Cl electrode.
months.
Cl electrode is deteriorated. Replace Cl electrode.
H. Troubleshooting for ISE measurement errors (All methods)
12 months.
ISE calibration is not performed. Perform ISE calibration.
terms.
Anticoagulant other than Heparin is used Use Heparin for anticoagulation.
for serum measurement.
malfunction.
I. Troubleshooting for ISE measurement errors (Na)
term.
12 months.
1-18
J. Troubleshooting for ISE measurement errors (K)
months.
K. Troubleshooting for ISE measurement errors (Cl)
months.
L. Troubleshooting for poor reproducibility
12 month.
terms.
M. Troubleshooting for QC sample measurement
Referring a different lot of QC sample. Refer to same lot of QC sample.
QC sample is concentrated or diluted. Use new QC sample.
Range is not defined correctly. Define correct range for QC measurement.
1-19
N. Troubleshooting for poor accuracy (All methods)
Incorrect factor is set. Set correct factor.
Sample which has stored for a long term is Use new sample for the measurement.
used for the measurement.
12 months.
terms.
malfunction.
O. Troubleshooting for poor accuracy (Na)
term.
12 months.
1-20
P. Troubleshooting for poor accuracy (K)
months.
Q. Troubleshooting for poor accuracy (Cl)
months.
1-21
1.8.2 Procedure to clear the flow path

3. Confirm that the operational PC and the analyzer are turned OFF.
4. Loosen 2 screws and dismount the Side panel R.
5. Check if any liquid remains in the sample port.
Figure 1.8-1
R. If liquid is remained on the sample port;
6. Loosen a screw to open ISE module cover.
7. Pull out a tube which is connected to the right side of ISE module (beside the LB
sensor).
8. Insert the tip of a manual pipette which has 1 to 5mL of capacity, to aspirate
remaining liquid from the tube.
9. Check if remaining liquid inside the tube smoothly flows into the pipette. If not
repeat the step A-2 until it flows smoothly.
10. Remove all of electrodes and wipe off liquid on electrodes.
11. Visually check if there is any obstacle remains in the flow path of electrodes.
12. When there is an obstacle and cannot be removed, replace the electrode to a
new one. If it is easy to remove an obstacle, or if the electrode has no obstacle,
reinstall electrodes onto ISE module.
13. Insert the tube which is pulled out at step A-1 to an original position.
14. Close ISE module cover. Turn ON the operational PC and start User Interface
software, then turn ON the analyzer.
15. Perform ISE prime and check if liquid flows smoothly with no alarms.
16. Mount Side panel R.

1-22
S. If liquid is not remained on the sample port;
17. Perform ISE prime and check if liquid flows smoothly with no alarms.
18. When liquid remains on the sample port after ISE prime, follow steps A-3 to
A-10.
19. Mount Side panel R.
1.8.3 Procedure necessary after the leakage

When the leakage from the sample port is already happened, follow steps below.
20. Confirm that the operational PC and the analyzer are turned OFF.
21. Loosen 2 screws and dismount the Side panel R.
22. Wipe out liquid leaked from the sample port completely.
23. Follow steps A-3 to A-10.
If system still continues to generate Alarm 2075 even if those steps were successfully
done, leave the ISE module opened for 1 day to dry out.
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1-24
2.1.1
2.1
Chapter 2 Alarm List
User interface alarm (6002~7077)

Troubleshooting by Error Messages
2.1 Troubleshooting by Error Messages
This subsection lists all ERROR MESSAGEs that the Clinical Chemistry Analyzer displays, and the "SUSPECT:" column
indicates possible faulty sections for respective errors. First take the actions given in the "CHECK:" column. Unless this solves
your problem, then replace the parts raised in the same column (CHECK).
Block: User Interface Alarm
2.1.1 User interface alarm

Code Message Explanation and Action
6002 Failed to calculate the concentration from the absorbance. Check following points;
･ Is necessary items are registered correctly on "Calibration Registration" screen?
･ Is calibration performed correctly?
6003 Failed to perform full-calibration. Check following points;
･ Is concentration registered correctly on "Calibration Registration" screen?
･ Is calibrators are placed correctly on Sample Container?
6004 Failed to perform full-calibration, 1 point calibration or 2 points Check following points;
calibration. ･ Is concentration registered correctly on "Calibration Registration" screen?
･ Is calibrators are placed correctly on Sample Container?
6005 Failed to print. Check following points;
･ Is the cable that connects the analyzer and the operational PC firmly connected?
･ Is the status of the printer "Ready"?
6006 LIS communication became disable as the serial port is Check the condition of the serial port.
Chapter 2.
unavailable.
6008 The system cannot start calibration as invalid calibrator is placed There is a calibrator that has not been registered its concentration on "Calibration Registration" screen.
on Sample Container. Register concentration of the calibrator that used in the calibration.
6009 The system cannot start calibration as the concentrations of Registered concentrations of the calibrator are less than 3.
calibrators are not registered. Register 3 or more concentrations for the calibrator.
6010 Failed to print as the printer port is unavailable. Check the condition of the serial port.
Alarm List
6011 There is an anomaly of received data from the host computer. Invalid data has been received from the host computer.
Check if there is no problem on data which is sent from the host computer.
2-1
6012 Software interruption has been occurred. Overflow or 0-division error has been occurred when the system calculate concentration.
Chapter 2.
2-2 Code Message Explanation and Action
6013 BCC error has been occurred in the communication with the host BCC error has been occurred on the data which is received from the host computer.
computer. Check if settings for host communication on "System Setup 1" screen are correct.
6014 Reception time-out has been occurred in the communication with There is no reply from the host computer.
the host computer. Check if the communication cable between the analyzer and the operational PC is firmly connected.
Alarm List
Also, check if settings for host communication on "System Setup 1" screen are correct
6015 Retransmission of data has been failed in the communication There is no response from the host computer even though the system sends the data to the host computer.
with the host computer. Check if the communication cable between the analyzer and the operational PC is firmly connected.
Also, check if setting for host communication on “System Setup 1” screen is correct.
6016 The system cannot output the time-course The system cannot output the time-course because the result of Reagent Blank measurement that passed its expiration has been deleted
automatically.
Perform Reagent Blank measurement once again.
6017 Invalid order has been received by the communication with the Click "Acquire Orders" button on "Test Selection" screen to acquire orders from the host computer.
host computer. If you still have trouble, contact technical support.
6018 AC power has been failed. Ensure the power supply such as AC adapter.
6030 Failed to overwrite database. Database has an anomaly or corrupted. Contact technical support.
6031 Failed to insert database. Database has an anomaly or corrupted. Contact technical support.
6032 Failed to delete database. Database has an anomaly or corrupted. Contact technical support.
6033 Failed to load database. Database has an anomaly or corrupted. Contact technical support.
6100 Number of available cuvettes is less than 48. Click "Cuvette Wash" button on "Daily Maintenance" screen to perform Cuvette Wash.
If you still have trouble, replace defective cuvette to a new cuvette.
6101 Remaining volume of reagent went short. The measurement cannot be started because necessary reagents below are in shortage.
2.1.1
2.1
Replace the reagent bottle to a new bottle.
Reagent name, Reagent type:
6102 Remaining volume of L solution is not enough. L Solution is in shortage. Replace L Solution bag to a new bag.

6103 Remaining volume of reagent may go short during the Necessary reagents below may go short during the measurement.
measurement. Check the remaining volume of the reagent in the bottle. If the volume is not enough, replace reagent bottle to a new bottle.
Reagent name, Reagent type:
6104 Sensor malfunction have been occurred. The measurement cannot be started because of the sensor malfunction. Check sensor conditions.
Sensor No.:
6105 Remaining volume of reagent went short. Necessary reagents below are in shortage.
Replace reagent bottle to a new bottle.
Sample ID, Method No.:
6120 There is a calibrator which is registered for "Factor" calibration There is a calibrator which is registered for "Factor" calibration on Sample Container.
on Sample Container. Check the calibration registration from "Calibration Registration" screen.
2.1.1
2.1
6121 Calibrators except for C2 are unavailable. Appropriate method is configured as "Enable reagent blank for C1 (Linear)" on "Chemistry Parameter 2" screen.
Under this configuration, calibration cannot be started if calibrator except for C2 is registered on the Sample Container.

Place and register only C2 calibrator on the Sample Container and retry calibration.
6122 Diluted calibrators are unavailable. Appropriate method is configured as "Enable reagent blank for C1 (Linear)" on "Chemistry Parameter 2" screen.
Under this configuration, calibration cannot be started if calibrator except for C2 is registered on the Sample Container.
Place and register only C2 calibrator on the Sample Container and retry calibration.
6123 The system performs calibration before the measurement as the
calibration curve is not registered.
6124 The system cannot start the measurement as the calibration
curve is not registered.
6125 Reagent Lot number is not corresponded between the calibration There is no reagent lot no. which is correspondent with the measurement result.
and the measurement. Check the reagent lot no. and retry the process.
6126 The system cannot start ISE measurement as ISE calibration is
not performed.
6127 The system cannot start the measurement as there is no valid
calibration curve.
6128 The system cannot start the measurement as there is no valid
QC result.
6201~6260 The reagent barcode on position #1~#60 of Reagent Container is Check if the barcode label on the reagent bottle is damaged or dirty.
unavailable.
6301~6360 The reagent barcode of the bottle on position #1~#60 is same The reagent barcode is duplicated with another position.
with the bottle on another position.
6401~6460 The reagent code of the reagent on position #1~#60 is not Check if the reagent code is correctly registered on "Reagent Registration" screen.
registered.
6461 Reagent bottle with 8 digit barcode is unavailable. Use regent bottle with 18 digit barcode.
6500 The operation has been stopped because of a mechanical Contact technical support.
Chapter 2.
malfunction.
6501 Failed to perform Automatic gain. Check the working hour of the halogen lamp.
If the working hour is near 1,000 hours, exchange the lamp to a new lamp and perform automatic gain from "Performance" screen.
If you still have trouble, contact technical support.
6502 An alarm for the working hour of consumable parts is raised. Check "Working Hour Counters" screen for details and exchange consumable parts if necessary.
6503 Failed to reboot the system. The analyzer have detected Emergency Stop request during Emergency Stop process by User Interface.
Alarm List
Check the analyzer as it may have a hardware malfunction.

2-3
6510 Sensor malfunction have been occurred. Sensor malfunction have been occurred. Check sensor conditions.
Chapter 2.
6520 The temperature of Incubation Reaction Unit is less than 36.5ºC. When the temperature of Incubation Reaction Unit is out of the range of 36.5ºC to 37.5ºC, the measurement is unavailable.
Check the temperature monitor on "Performance" screen and neither click [Start] icon nor hit [F1] key until the temperature goes in to the
range above.
Alarm List
6521 The temperature of Incubation Reaction Unit is higher than When the temperature of Incubation Reaction Unit is out of the range of 36.5ºC to 37.5ºC, the measurement is unavailable.
37.5ºC. Check the temperature monitor on "Performance" screen and neither click [Start] icon nor hit [F1] key until the temperature goes in to the
range above.
6522 The temperature of Reagent Container is higher than 15ºC. The temperature of Reagent Container should be kept less than 15ºC.
Check the temperature of Reagent Container from "Performance" screen.
6523 The temperature of Sample Container is higher than 10ºC. The temperature of Sample Container should be kept less than 10ºC.
Check the temperature of Sample Container from "Performance" screen.
6600 Position number and Sample ID are not registered in the order. Order for following position no. and Sample ID is not registered.
Check the order from "Test Selection" screen.
6601 The system cannot start the measurement Sample ID is Following Sample ID cannot be measured as orders are duplicated.
overlapped. Check the order from "Test Selection" screen.
6602 Order has been overwritten as the system received new order for The order had been renewed as the new order for existing sample is acquired by "Acquire Orders".
existing sample.
6700 The system cannot find necessary software. The user interface software may be corrupted.
2.1.1
2.1
Reinstall the user interface software.
6701 Order that goes from the middle layer to inner layer of Sample Check the position where the sample is placed.
Container is unavailable. If it is necessary to relay the middle layer and the inner layer, register the order for each position.

7001 Order has been overwritten as the system received new order for The order had been renewed as the new order for existing sample is sent from the host computer.
existing sample.
7002 An error for the communication between the host computer have Check if the communication cable between the analyzer and the operational PC is firmly connected.
been occurred in "Acquire orders". Click "Acquire Orders" button on "Test Selection" screen and retry to receive orders from the host computer.
7003 An error for the communication between the host computer has Check if the communication cable between the analyzer and the operational PC is firmly connected.
been occurred in the transmission of measurement result. Then resend the measurement result to the host computer.
7004 Received order has a testing method that its reagent volume is The remaining volume of reagent is not enough for following methods.
not enough. Place a new reagent bottle and click "Acquire Orders" button on "Test Selection" screen to acquire orders from the host computer.
2.1.1
2.1
7005 Received Sample ID is dumped because it has not for the normal Following orders had been dumped because Sample ID except for the normal sample is received.
sample. Request correct order for the host computer.

7006 Failed to memory allocation in the transmission of the Check the memory usage of the operational PC and close unnecessary applications.
measurement result.
7007 An error for the host communication retry over has been Communication protocol may set wrong. Check the configuration of the communication protocol on "System Setup 1" screen.
occurred.
7008 Failed to memory allocation when the system has received the Check the memory usage of the operational PC and close unnecessary applications.
order. Then click "Acquire Orders" button on "Test Selection" screen to acquire orders from the host computer.
7010 The system has dumped the order because an unregistered Following orders have been dumped as the Sample ID which is not registered yet is received.
Sample ID has been received.
7011 Failed to memory allocation when the system has received the Reboot the operational PC.
result of QC measurement. If you still have trouble, contact technical support.
7012 The order has been overwritten because the system detected a Position information of sample is deleted because the barcode reader have read new sample for the position where already has an order.
new sample on the position where already has a sample.
7014 The system cannot start SI measurement as an order for a Check the setting for appropriate method or the order.
appropriated method is unregistered.
7030 Failed to load SI definition file. SI definition file does not exist or the file format is incorrect. Contact technical support.
7051 Number of received orders is more than the maximum available Received number of order is exceeding the maximum sample number for the order registration (1,000).
number for the measurement. Check if the order from the host computer is correct.
7052 H Solution is not registered. There is no order registration for H Solution.
Register the order for H Solution from "Test Selection" screen and perform ISE calibration.
7053 CLEAN99K is not registered. There is no order registration for CLEAN99K.
Register the order for CLEAN99K from "Test Selection" screen and perform ISE cleaning.
7054 Chemistry parameter cannot be loaded for the order which is
already registered.
7070 Remaining volume of L solution is not enough. Remaining volume of L Solution is short. Exchange L Solution bag to a new bag.
Chapter 2.
7071 CLEAN99K is not registered. There is no order registration for CLEAN99K.
Register the order for CLEAN99K from "Test Selection" screen and perform ISE cleaning.
7072 Etching is not registered. There is no order registration for Etching.
Register the order for Etching from "Test Selection" screen and perform ISE etching.
7073 ISE activation sample is not registered. There is no order registration for ISE activation sample.
Register the order for ISE activation sample and perform ISE activation.
Alarm List
7074 Remaining volume of Ref Solution is not enough. Remaining volume of Ref Solution is short. Exchange Ref Solution bag to a new bag.
7075 Cuvette is not installed firmly. Check the condition of the installation of cuvettes.
2-5
7076 Failed to Cuvette exchange process. Check the condition around cuvettes.
Chapter 2.
7077 There is an anomaly of the communication between the analyzer Check following points;
and the operational PC. ･ Is the communication cable that connects the analyzer and the operational PC is firmly connected?
･ Is the analyzer turned ON?
Alarm List
2.1.1
2.1
B.
A.
2.1.2
2.1
2.1.2 Alarm by unit
RPT (0102~0281)
System
Alarm by Unit
A. System
Error code Error message Result Suspect Check
0075 System file is not recognized. System file “/Home/ca270/sysboot/system/system.txt/” or “khan.txt
cannot be found. Contact technical support.
B. RPT
Error code Error message Action Suspect Check
0102 Reagent Pipette cannot move properly when To solve the trouble, follow procedures below; The nozzle position is out of its Manually move the nozzle into its movable
it rotates from Incubation Reaction unit. 1. Turn OFF the operational PC and the analyzer. movable range on the IRU side. range, and then perform the initialization
2. Rotate Reagent Pipette to Trough position by hand. again.
3. Turn ON the analyzer and the operational PC.

Rotary driving section. Check the RPT1R motor for slackness of
4. Click [Initialization] button on [Daily Maintenance] screen to perform
belt / pulleys or poor contact of connector,
initialization.
etc.
5. Check that Reagent Pipette works properly.
Check the followings for poor contact of
In case that the trouble cannot be solved with procedures above, make
connector, etc:
a contact to the technical support.
- IRU_DRV board
Timing: initialization, when RPTR goes off the zero position - IRU_CN1 board
Sensor: RPT ROTATION ORIGIN = ON - MOTOR_SEN_CN board.
it rotates onto Incubation Reaction unit. 1. Turn OFF the operational PC and the analyzer. movable range on the IRU side. range, then perform the initialization

Rotary driving section. Check the RPT1R motor for slackness of
initialization.
etc.
Chapter 2.
connector, etc:
- IRU_DRV board
Timing: measurement, when RPTR goes back to the zero position - IRU_CN1 board
Sensor: RPT ROTATION ORIGIN = ON - MOTOR_SEN_CN board.
it rotates onto Incubation Reaction unit. 1. Turn OFF the operational PC and the analyzer. movable range on the RCU side. range, and then perform the initialization
Alarm List
2-7
Chapter 2.
2-8 Error code Error message Action Suspect Check
3. Turn ON the analyzer and the operational PC. Rotary driving section. Check the RPT1R motor for slackness of
4. Click [Initialization] button on [Daily Maintenance] screen to perform belt / pulleys or poor contact of connector,
initialization. etc.
5. Check that Reagent Pipette works properly. Check the followings for poor contact of
In case that the trouble cannot be solved with procedures above, make connector, etc:
Alarm List
a contact to the technical support. - IRU_DRV board
- IRU_CN1 board
Timing: initialization, when RPTR goes back to the zero position
- MOTOR_SEN_CN board.
Sensor: RPT ROTATION ORIGIN = OFF
RPT1R zero-position sensor. Check the followings for poor contact of
connector, etc:
- SEN2 board
- IRU_CN1 board
0106 Reagent Pipette cannot rotate when it is To solve the trouble, follow procedures below; The nozzle position is out of its lower Manually move the nozzle to the correct
descended. 1. Turn OFF the operational PC and the analyzer. limit. position, and then perform the initialization

The nozzle is not able to return to its Check the cause of blocking movement for
zero position due to external force. RPT1 nozzle.
initialization.
Manually move the nozzle to the correct
position, and then perform the initialization
again.
Up-down driving mechanism. Check the RPT1U motor for slackness of
Timing: when RPTR starts rotation its belt / pulleys or poor contact of
Sensor: RPT UP ORIGIN = OFF connector, etc.
B.
A.
2.1.2
2.1
connector, etc:
- IRU_DRV board
- IRU_CN1 board
RPT (0102~0281)
System
Alarm by Unit
Up zero-position sensor. Check the followings for poor contact of
connector, etc:
- SENSA board（Up zero-position sensor）
- IRU_CN1 board
0156 Reagent Pipette cannot rotate when it is To solve the trouble, follow procedures below; The Nozzle is not able to return to its Check the cause of blocking movement for
descended. 1. Turn OFF the operational PC and the analyzer. zero position due to external force. RPT1 nozzle. Manually move the nozzle to
2. Rotate Reagent Pipette to Trough position by hand. the correct position, and then perform the
3. Turn ON the analyzer and the operational PC. initialization again.

B.
A.
2.1.2
2.1
4. Click [Initialization] button on [Daily Maintenance] screen to perform Up-down driving mechanism. Check the RPT1U motor for slackness of
initialization. its belt / pulleys or poor contact of
5. Check that Reagent Pipette works properly. connector, etc.
RPT (0102~0281)
System
Alarm by Unit
In case that the trouble cannot be solved with procedures above, make Check the followings for poor contact of
a contact to the technical support. connector, etc:
- IRU_DRV board
Timing: when RPTR starts rotation while RPT is on Trough or RCU
- IRU_CN1 board
Sensor: RPT UP ORIGIN = OFF
connector, etc:
- IRU_CN1 board
0201 Reagent Pipette cannot descend as its To solve the trouble, follow procedures below; Up-down driving section. Check the RPT1U motor for slackness of
position is too low. 1. Turn OFF the operational PC and the analyzer. its belt / pulleys or poor contact of
2. Rotate Reagent Pipette to Trough position by hand. connector, etc.
3. Turn ON the analyzer and the operational PC. Check the followings for poor contact of
4. Click [Initialization] button on [Daily Maintenance] screen to perform connector, etc:
initialization. - IRU_DRV board
5. Check that Reagent Pipette works properly. - IRU_CN1 board
In case that the trouble cannot be solved with procedures above, make - MOTOR_SEN_CN board.
a contact to the technical support. Up zero-position sensor. Check the followings for poor contact of
connector, etc:
Timing: when RPTU starts descend from the zero position
- SENSA board（Up-zero position sensor）
- IRU_CN1 board
0202 Reagent Pipette cannot descend from an To solve the trouble, follow procedures below; The nozzle position is out of its upper Manually move the nozzle into its movable
initial position. 1. Turn OFF the operational PC and the analyzer. limit. range, and then perform the initialization
Chapter 2.
Up-down driving section. Check the RPT1U motor for slackness of
its belt / pulleys or poor contact of
initialization.
connector, etc.
connector, etc:
- IRU_DRV board
Timing: initialize, when RPTU goes off the zero position
Alarm List
- IRU_CN1 board
Sensor: RPT UP ORIGIN = ON - MOTOR_SEN_CN board.
2-9
Chapter 2.
connector, etc.
- IRU_CN1 board
Alarm List
0203 Reagent Pipette cannot ascend from current To solve the trouble, follow procedures below; The nozzle position is out of its upper Manually move the nozzle into its movable
position. 1. Turn OFF the operational PC and the analyzer. limit. range, and then perform the initialization
3. Turn ON the analyzer and the operational PC. Up-down driving section. Check the RPT1U motor for slackness of
4. Click [Initialization] button on [Daily Maintenance] screen to perform its belt / pulleys or poor contact of
initialization. connector, etc.
In case that the trouble cannot be solved with procedures above, make connector, etc:
a contact to the technical support. - IRU_DRV board
- IRU_CN1 board
Timing: when RPTU goes back to the zero position
Sensor; RPT UP ORIGIN = ON
connector, etc:
- IRU_CN1 board
0204 Reagent Pipette cannot ascend to an initial To solve the trouble, follow procedures below; The nozzle position is out of its lower Perform the initialization again.
position. 1. Turn OFF the operational PC and the analyzer. limit.
2. Rotate Reagent Pipette to Trough position by hand. The nozzle is not able to return to its Check that the RPT1 is correctly moved to
3. Turn ON the analyzer and the operational PC. zero position due to external force. the upper position by hand, and then
B.
A.
2.1.2
2.1
4. Click [Initialization] button on [Daily Maintenance] screen to perform perform the initialization again.
initialization.
RPT (0102~0281)
System
Alarm by Unit
connector, etc:
- IRU_CN1 board
Timing: initialization, when RPTU goes off the zero position - MOTOR_SEN_CN board.
0205 Reagent Pipette cannot move as its position To solve the trouble, follow procedures below; The nozzle position is out of its upper Manually move the nozzle into its movable
is too high. 1. Turn OFF the operational PC and the analyzer. limit. range, and then perform the initialization

B.
A.
2.1.2
2.1
3. Turn ON the analyzer and the operational PC. Up-down driving section. Check the RPT1U motor for slackness of
4. Click [Initialization] button on "Daily Maintenance" screen to perform its belt / pulleys or poor contact of
initialization. connector, etc.
RPT (0102~0281)
System
Alarm by Unit
Also, please check below; connector, etc:
・ Is there any breakage or bent on Reagent Pipette? - IRU_DRV board
In case the trouble cannot be solved with procedures above, make a - IRU_CN1 board
contact to the technical support. - MOTOR_SEN_CN board.

Timing: initialization, when RPTU goes back to the zero position
connector, etc:
- IRU_CN1 board
0206 Reagent Pipette cannot move as Incubation To solve the trouble, follow procedures below; Positional relation of IRU and RPT1. Check the RPT1 position whether RPT1
Reaction unit is not rotated to a correct 1. Turn OFF the operational PC and the analyzer. nozzle is correctly moved up / down at
position. 2. Rotate Incubation Reaction unit by hand and check if it rotate IRU.
smoothly.
IRU driving section. Check the IRU motor for slackness of its
4. Click [Initialization] button on "Daily Maintenance" screen to perform
etc.
initialization.
5. Check that Incubation Reaction unit rotates properly.
connector, etc:
- IRU_DRV board
- IRU_CN1 board
Timing: when RPTU start movement IRU ready-position sensor. Check the followings for poor contact of
Sensor: IRU Safety = OFF connector, etc:
- IRU rotary encoder
- DET_CPU board
0208 Reagent Pipette cannot move as it is not To solve the trouble, follow procedures below;
rotated to Reagent Container. 1. Turn OFF the operational PC and the analyzer.
Chapter 2.
2. Rotate Reagent Pipette to Trough position by hand.
initialization.
Alarm List
Timing: when RPTU starts movement at RCU
Sensor: RPT ROTATION ORIGIN = ON

2-11
Chapter 2.
0209 Reagent Pipette cannot move as it is not To solve the trouble, follow procedures below; Rotary driving section Check if there are no objects obstructing
rotated to Incubation Reaction unit. 1. Turn OFF the operational PC and the analyzer. the revolution of RPT1.
2. Rotate Reagent Pipette to Trough position by hand. Check RPT1R motor for slackness of its
3. Turn ON the analyzer and the operational PC. belt / pulleys or poor contact of connector,
4. Click [Initialization] button on [Daily Maintenance] screen to perform etc.
Alarm List
initialization. Check the followings for poor contact of
5. Check that Reagent Pipette works properly. connector, etc:
In case that the trouble cannot be solved with procedures above, make - IRU_DRV board
a contact to the technical support. - IRU_CN1 board
- MOTOR_SEN_CN board
Timing: when RPTU starts movement at IRU
RPT1R zero-position sensor. Check the followings for poor contact of
Sensor: RPT ROTATION ORIGIN = OFF
connector, etc:
- SEN2 board
- IRU_CN1 board
0251 Reagent Pipette cannot move as its position To solve the trouble, follow procedures below; RPT1U driving section. Check RPT1U motor for slackness of its
is too low. 1. Turn OFF the operational PC and the analyzer. belt / pulleys or poor contact of connector,
2. Rotate Reagent Pipette to Trough position by hand. etc.
initialization.
B.
A.
2.1.2
2.1
Timing: when RPTU starts descend at Trough or RCU
0253 Reagent Pipette cannot ascend as its position To solve the trouble, follow procedures below; RPT1U driving section. Check RPT1U motor for slackness of its
RPT (0102~0281)
System
Alarm by Unit
is too high. 1. Turn OFF the operational PC and the analyzer. belt / pulleys or poor contact of connector,
initialization.
Timing: when RPTU goes off the zero position at Trough or RCU.
Sensor: RPT UP ORIGIN = ON
B.
A.
2.1.2
2.1
0255 Reagent Pipette cannot move as its position To solve the trouble, follow procedures below; RPT1U driving section. Check RPT1U motor for slackness of its
is too high. 1. Turn OFF the operational PC and the analyzer. belt / pulleys or poor contact of connector,
RPT (0102~0281)
System
Alarm by Unit
initialization.
Timing: when RPTU starts movement where is not zero position at
Trough or RCU.
Sensor: RPT UP ORIGIN = ON
0258 Reagent Pipette cannot move as it is not To solve the trouble, follow procedures below; RPT1 nozzle state at reagent pipetting Check the RCU bottle position whether
rotated to Reagent Container. 1. Turn OFF the operational PC and the analyzer. position. RPT1 nozzle moves up / down correctly.
2. Rotate Reagent Pipette to Trough position by hand.

RPT1U driving section. Check the RPT1U motor for slackness of
its belt / pulleys or poor contact of
connector, etc.
initialization.
connector, etc:
- SENSAboard（rotational sensor）
- IRU_CN1 board
Timing: when RPTU starts movement on RCU - MOTOR_SEN_CN board.
Sensor: RPT ROTATION ORIGIN = ON RPT1 ready-position sensor. Check the followings for poor contact of
connector, etc:
- SENSA board
- IRU_CN1 board
0259 Reagent Pipette touched to the bottom of a Check following points;
reagent bottle or an obstacle, when it ･ Is there an enough remaining amount of reagent in a reagent bottle?
Chapter 2.
descended at Reagent Container. ･ Is there any obstacle on where Reagent Pipette descends?
･ Is Reagent Pipette able to move smoothly by hand when the
analyzer is turned OFF?
･ Is there any breakage or bent on Reagent Pipette?
･ Is there stains on the surface of Reagent Pipette?
Alarm List
Timing at: RPT liquid level sensing at RCU
Sensor: RPT DOWN LIMIT = ON

2-13
Chapter 2.
0260 Reagent Pipette failed to detect reagent Check following points;
surface when it descended at Reagent ･ Is there an enough remaining amount of reagent in a reagent bottle?
Container. ･ Is there any breakage or bent on Reagent Pipette?
･ Is there stains on the surface of Reagent Pipette? If it is stained,
wipe the pipette downward by gauze soaked with ethanol.
Alarm List
･ Is there bubbles on reagent surface?
Timing: when RPT liquid level sensing at RCU
Sensor: RPT LIQUID LEVEL = OFF
0261 Reagent Pipette worked abnormally when it Check following points;
descended at Reagent Container. ･ Is there an enough remaining amount of reagent in a reagent bottle?
Status: Hardware malfunctions at RPT liquid level sensing on RCU.
0275 Reagent Pipette touched to the bottom of a Check following points; Reagent is shorted. Supply reagent.
reagent bottle or an obstacle, when it ･ Is there an enough remaining amount of reagent in a reagent bottle?
Down limit sensor. Check the followings for poor contact of
descended at Reagent Container. ･ Is there any obstacle on where Reagent Pipette descends?
connector, etc:
･ Is Reagent Pipette able to move smoothly by hand when the
- SEN_LL / DL board
analyzer is turned OFF?
- IRU_CN1 board
B.
A.
2.1.2
2.1
･ Is there stains on the surface of Reagent Pipette?
In case that the trouble cannot be solved with procedures above, make RCU driving section. Check the RCU motor for slackness of its
a contact to the technical support. belt / pulleys or poor contact of connector,
RPT (0102~0281)
System
Alarm by Unit
etc.
Timing: when RPT liquid level sensing on RCU
Sensor: RPT DOWN LIMIT = ON
connector, etc:
- RCU_DRV board
B.
A.
2.1.2
2.1
0276 Reagent Pipette failed to detect reagent Check following points; RPT1U driving section. Check RPT1U motor for slackness of its
surface when it descended at Reagent ･ Is there an enough remaining amount of reagent in a reagent bottle? belt / pulleys or poor contact of connector,
Container. ･ Is there any breakage or bent on Reagent Pipette? etc.
RPT (0102~0281)
System
Alarm by Unit
0278 Reagent Pipette failed to detect reagent Check following points; Reagent bottle. Check that no bubbles are produced in the
surface when it descended at Reagent ･ Is there an enough remaining amount of reagent in a reagent bottle? reagent inside bottle.
Container. ･ Is there any breakage or bent on Reagent Pipette?
･ Is there stains on the surface of Reagent Pipette? If it is stained, Liquid level sensor. Check the followings for poor contact of
wipe the pipette downward by gauze soaked with ethanol. connector, etc:
･ Is there no bubbles on reagent surface? - SEN_LL / DL board
In case that the trouble cannot be solved with procedures above, make - IRU_CN1 board
a contact to the technical support. - MOTOR_SEN_CN board.
Status: RPT have failed to detect the liquid level two times on RCU.
0279 Reagent Pipette failed to detect reagent Check following points; Reagent bottle. Check that no bubbles are produced in the
surface, when it aspirate reagent. ･ Is there bubbles on reagent surface? reagent inside bottle.
･ Is there an enough remaining amount of reagent in a reagent bottle?

Liquid level sensor. Check the followings for poor contact of
connector, etc:
- SEN_LL / DL board
- IRU_CN1 board
Chapter 2.
0280 Remaining amount of Wash Solution for Check following points; detergent Check residual quantity of the detergent
Reagent Pipette wash is not enough. ･ Is there an enough remaining amount of wash solution in a bottle? which is registered to use for
In case that the trouble cannot be solved with procedures above, make Maintenance.
Timing: Not enough remaining amount of wash solution when RPT wash
Alarm List
2-15
Chapter 2.
0281 Reagent Pipette touched to the bottom of a To solve the trouble, follow procedures below; Down limit sensor. Check the followings for poor contact of
reagent bottle or an obstacle, when it 1. Turn OFF the operational PC and the analyzer. connector, etc:
descended at Incubation Reaction unit. 2. Rotate IRU by hand and check that IRU is able to rotate smoothly. - SEN_LL / DL board
3. Turn ON the analyzer and the operational PC. - IRU_CN1 board
4. Click [Initialization] button on [Daily Maintenance] screen to perform - MOTOR_SEN_CN board
Alarm List
initialization.
5. Check that IRU rotates properly.
Timing at: when RPTU starts movement
Sensor: IRU Safety = OFF
B.
A.
2.1.2
2.1
RPT (0102~0281)
System
Alarm by Unit
C.
2.1.2
2.1
C. RPPR
RPPR (0301~0356)
Alarm by Unit
0301 Reagent Pipette cannot do the aspiration To solve the trouble, follow procedures below; RPP1 driving section. Check the RPP1 motor for slackness of
as Reagent Syringe (RPPR) is not 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
ascended enough. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
3. Check that Reagent Syringe (RPPR) can be moved up and down smoothly by Check Plunger is parallel to syringe.
hand. Check the followings for poor contact of
4. Attach the right side panel. connector, etc:
5. Turn ON the analyzer and the operational PC. - SWU_DRV3 board
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization.
7. Check that the initialization finishes properly.
As for the location of the syringe, refer to [18.2.2 Syringe tip] in the operator's manual.
In case that the trouble cannot be solved with procedures above, make a contact to the
technical support.
Timing: when RPPR started to descend from its zero position for the aspiration.
Sensor: RPPR ORIGIN = OFF
0302 Reagent Syringe (RPPR) cannot descend To solve the trouble, follow procedures above; RPP1 driving section. Check the RPP1 motor for slackness of
from its initial position. 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
3. Check that Reagent Syringe (RPPR) can be moved up and down smoothly by Make sure that the syringe is in parallel
hand. with the plunger.
4. Attach the right side panel. Check the followings for poor contact of
5. Turn ON the analyzer and the operational PC. connector, etc:
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - SWU_DRV3 board
7. Check that the initialization finishes properly. RPP1 fluidics system. Check the tubes for damage, leakage,
As for the location of the syringe, refer to [18.2.2 Syringe tip] in the operator's manual. stoppage, etc.
Solenoid valve. Check the solenoid valve for sticking odd
technical support.
object, etc.
Timing: initialization, when RPPR goes off the zero position Check the followings for poor contact of
Chapter 2.
Sensor: RPPR ORIGIN = ON connector, etc:
- SWU_DRV3 board
Syringe tip. Check the syringe tip for excessive friction
resistance, etc.
connector, etc:
Alarm List
- SENSA board
- SWU_DRV3 board
2-17
Chapter 2.
Light-interrupting plate for Lower the fixing position, and then perform
the up zero-position the initialization again.
sensor (photo-interrupter)
is fixed too high.
0303 Reagent Pipette cannot do the drainage To solve the trouble, follow procedures above; RPP1 driving section. Check the RPP1 motor for slackness of
Alarm List
as Reagent Syringe (RPPR) is not 1. Turn OFF the operational PC and the analyzer belt, pulleys, plunger or poor contact of
descended enough. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
4. Attach the left side panel. Check the followings for poor contact of
technical support. Solenoid valve. Check the solenoid valve for sticking odd
object, etc.
Timing: when RPPR goes back to its zero position
Sensor: RPPR ORIGIN = ON
connector, etc:
- SWU_DRV3 board
resistance, etc.
connector, etc:
- SENSA board
C.
2.1.2
2.1
- SWU_DRV3 board.
0304 Reagent Syringe (RPPR) is not ascended To solve the trouble, follow procedures above; RPP1 driving section. Check the RPP1 motor for slackness of
enough when Reagent Pipette has 1. Turn OFF the operational PC and the analyzer belt, pulleys, plunger or poor contact of
RPPR (0301~0356)
Alarm by Unit
finished the drainage. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
C.
2.1.2
2.1
In case that the trouble cannot be solved with procedures above, make a contact to the Solenoid valve. Check the solenoid valve for sticking odd
technical support. object, etc.
RPPR (0301~0356)
Alarm by Unit
Timing: when RPPR goes back to its zero position
connector, etc:
- SWU_DRV3 board
resistance, etc.
Up zero-position sensor Check the followings for poor contact of
connector, etc:
- SENSA board (RPP1_ZERO)
- SWU_DRV3 board
object, etc.
Timing: when RPPR starts movement from where is not the zero position.
connector, etc:
- SWU_DRV3 board
resistance, etc.
Chapter 2.
connector, etc:
- SENSA board
- SWU_DRV3 board
Alarm List
2-19
Chapter 2.
0351 Reagent Pipette cannot do the aspiration To solve the trouble, follow procedures above; RPP1 driving section. Check the RPP1 motor for slackness of
ascended enough. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
Alarm List
object, etc.
Timing: when RPT starts aspiration by RPPR at Trough or RCU
connector, etc:
- SWU_DRV3 board
resistance, etc.
connector, etc:
- SENSA board
- SWU_DRV3 board
0352 Reagent Pipette is clogged. To solve the trouble, please follow procedures below;
･ Clean inside of Reagent Pipette by Pipette Cleaning Jig.
C.
2.1.2
2.1
･ Use [Pipette Wash] function for Reagent Pipette from "Sequence" screen to
perform the special pipette wash.
Status: detected RPT clog
RPPR (0301~0356)
Alarm by Unit
C.
2.1.2
2.1
object, etc.
Timing: when RPT starts dispensation by RPPR at Trough or RCU
RPPR (0301~0356)
Alarm by Unit
Sensor RPPR ORIGIN = ON
connector, etc:
- SWU_DRV3 board
resistance, etc.
connector, etc:
- SENSA board
- SWU_DRV3 board
0355 Reagent Pipette cannot do the drainage To solve the trouble, follow procedures above; Same as E0305.
as Reagent Syringe (RPPR) is not 1. Turn OFF the operational PC and the analyzer
descended enough. 2. Unfasten two screws on left side panel to remove left side panel.
3. Check that Reagent Syringe (RPPR) can be moved up and down smoothly by
hand.
4. Attach the left side panel.
technical support.
Timing: when RPPR moves from the position where is not the zero position
Sensor RPPR ORIGIN = ON
0356 Reagent Pipette cannot drain all liquid as To solve the trouble, follow procedures below; RPT1 safety sensor. Check the followings for poor contact of
it is located on Incubation Reaction Unit. 1. Turn OFF the operational PC and the analyzer. connector, etc:
2. Rotate Sample Pipette to Trough position by hand. - IRU_CN1 board
Chapter 2.
3. Turn ON the analyzer and the operational PC. - SEN2 board
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - MOTOR_SEN_CN board.
5. Check that Sample Pipette works properly.
technical support.
Timing: when RPPR moves to the zero position
Alarm List
2-21
Chapter 2.
2-22 D. SPT
0402 Sample Pipette cannot move properly To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
when it rotates from Incubation Reaction 1. Turn OFF the operational PC and the analyzer. of its movable range on range, and then perform the initialization
Alarm List
unit. 2. Rotate Sample Pipette to Trough position by hand. the IRU side. again.

SPTR driving section. Check the SPTR motor for slackness of
belt, pulleys or poor contact of connector,
etc.
technical support.
connector, etc:
Timing: initialization, when SPTR goes off the zero position
- IRU_DRV board
Sensor: SPT ROTATION ORIGIN = ON
- IRU_CN1 board
0403 Sample Pipette cannot move properly To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
when it rotates to Incubation Reaction 1. Turn OFF the operational PC and the analyzer. of its movable range on range, and then perform the initialization
unit. 2. Rotate Sample Pipette to Trough position by hand. the IRU side. again.

etc.
technical support.
D.
2.1.2
2.1
connector, etc:
Timing: when SPTR goes back to zero position - IRU_DRV board
Sensor: SPT ROTATION ORIGIN = ON - IRU_CN1 board
SPT (0402~0593)
Alarm by Unit
0404 Sample Pipette cannot move properly To solve the trouble, follow procedures below; Breakage of the pin on Check if the pin on Sample Container lid is
when it rotates to Incubation Reaction 1. Turn OFF the operational PC and the analyzer. Sample Container lid. broken. When it is broken, contact
unit. 2. Rotate Sample Pipette to Trough position by hand. technical support.
3. Turn ON the analyzer and the operational PC. The nozzle position is out Manually move the nozzle into its movable
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. of its movable range on range, and then perform the initialization
5. Check that Sample Pipette works properly. the RCU side. again.
D.
2.1.2
2.1
In case that the trouble cannot be solved with procedures above, make a contact to the SPTR driving section. Check the SPTR motor for slackness of
technical support. belt, pulleys or poor contact of connector,
SPT (0402~0593)
Alarm by Unit
etc.
Timing: when SPTR goes back to zero position
connector, etc:
- IRU_DRV board
- IRU_CN1 board
SPTR zero-position Check the followings for poor contact of
sensor. connector, etc:
- SEN2 board
- IRU_CN1 board
0406 Sample Pipette cannot rotate when it is To solve the trouble, follow procedures below; The nozzle position is out Perform the initialization again.
descended. 1. Turn OFF the operational PC and the analyzer. of its lower limit.
2. Rotate Sample Pipette to Trough position by hand. The nozzle cannot return Perform the initialization again.
3. Turn ON the analyzer and the operational PC. to its zero position due to
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. external force.
technical support.
etc.
Timing: when SPTR start rotation Check the followings for poor contact of
Sensor: SPT UP ORIGIN = OFF connector, etc:
- IRU_DRV board
- IRU_CN1 board
Chapter 2.
SPTU zero-position Check the followings for poor contact of
sensor. connector, etc:
- SENSA board
- IRU_CN1 board
Alarm List
2-23
Chapter 2.
0456 Sample Pipette cannot rotate when it is To solve the trouble, follow procedures below; SPTU driving section. Check the SPTU motor for slackness of
descended. 1. Turn OFF the operational PC and the analyzer. belt, pulleys or poor contact of connector,
2. Rotate Sample Pipette to Trough position by hand. etc.
Alarm List
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. connector, etc:
5. Check that Sample Pipette works properly. - IRU_DRV board
In case that the trouble cannot be solved with procedures above, make a contact to the - IRU_CN1 board
technical support. - MOTOR_SEN_CN board.

Timing: SPTR start rotation while SPT is on ASP
connector, etc:
Sensor: SPT UP ORIGIN = OFF
- IRU_CN1 board
0501 Sample Pipette cannot descend as its To solve the trouble, follow procedures below; SPTU driving section. Check the SPTU motor for slackness of
position is too low. 1. Turn OFF the operational PC and the analyzer. belt, pulleys or poor contact of connector,
D.
2.1.2
2.1
Timing: SPTU start dissension from zero position
connector, etc:
SPT (0402~0593)
Alarm by Unit
- IRU_CN1 board
0502 Sample Pipette cannot descend from an To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
initial position. 1. Turn OFF the operational PC and the analyzer. of its upper limit. range, and then perform the initialization
2. Rotate Sample Pipette to Trough position by hand. again.

D.
2.1.2
2.1
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. SPTU driving section. Check the SPTU motor for slackness of
5. Check that Sample Pipette works properly. belt, pulleys or poor contact of connector,
SPT (0402~0593)
Alarm by Unit
In case that the trouble cannot be solved with procedures above, etc.
Make a contact to the technical support. Check the followings for poor contact of
connector, etc:
Timing: initialize, when SPTU goes off the zero position
- IRU_DRV board
Sensor: SPT UP ORIGIN = ON
- IRU_CN1 board
connector, etc:
- SENSA board（Up zero-position
- IRU_CN1 board
0503 Sample Pipette cannot ascend from To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
current position. 1. Turn OFF the operational PC and the analyzer. of its upper limit. range, and then perform the initialization

SPTU driving section. Check the SPTU motor for slackness of
etc.
technical support.
connector, etc:
Timing: when SPTU goes back to zero position - IRU_DRV board
Sensor: SPT UP ORIGIN = ON - IRU_CN1 board
connector, etc:
Chapter 2.
- SENSA board(Up zero-position)
- IRU_CN1 board
0504 Sample Pipette cannot ascend to an initial To solve the trouble, follow procedures below; The nozzle position is out Perform the initialization again.
position. 1. Turn OFF the operational PC and the analyzer. of its upper limit.
Alarm List
2-25
Chapter 2.
2. Rotate Sample Pipette to Trough position by hand. The nozzle is not able to Check the factor which has resisted the
3. Turn ON the analyzer and the operational PC. return to its zero position motion of the nozzle, and then perform the
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization due to external force. initialization again.
Alarm List
connector, etc:
technical support.
Timing: when SPTU goes back to zero position
- IRU_CN1 board
0505 Sample Pipette cannot move as its To solve the trouble, please procedures below; The nozzle position is out Manually move the nozzle into its movable
position is too high. 1. Turn OFF the operational PC and the analyzer. of its upper limit. range, and then perform the initialization

connector, etc:
Also, please check below;
- IRU_CN1 board
･ Is there any breakage or bent on Sample Pipette?
In case the trouble cannot be solved with procedures above, make a contact to the
technical support.
Timing: initialization, when RPTU goes back to zero position
D.
2.1.2
2.1
0506 Sample Pipette cannot move as To solve the trouble, follow procedures below; IRU driving section. Check the IRU motor for slackness of belt,
Incubation Reaction unit is not rotated to a 1. Turn OFF the operational PC and the analyzer. pulleys or poor contact of connector, etc.
correct position. 2. Rotate Incubation Reaction unit by hand and check if it rotate smoothly. Check the followings for poor contact of
SPT (0402~0593)
Alarm by Unit
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - IRU_DRV board
5. Check that Incubation Reaction unit rotates properly. - IRU_CN1 board
In case that the trouble cannot be solved with procedures above, make a contact to the - MOTOR_SEN_CN board.
technical support. IRU ready-position sensor. Check the followings for poor contact of
connector, etc:
Timing: when SPTU starts movement
- IRU rotary encoder
- DET_CPU board.
D.
2.1.2
2.1
0510 MIX1 is not on an initial position when To solve the trouble, follow procedures below; At initialization, MIX1 is Move the MIX1 by hand so that it is at the
initialization. 1. Turn OFF the operational PC and the analyzer. not at the trough. trough.
SPT (0402~0593)
Alarm by Unit
2. Lift and move Stirrer 1 to Trough position by hand.
5. Check that it ends initialization with no problem.
technical support.
Timing: initialize SPTU
Sensor: MIX1 ORIGIN = OFF
0511 Sample Pipette cannot start a sampling To solve the trouble, follow procedures below; SPTR driving section. Check the SPTR motor for slackness of
movement as it is not on Incubation 1. Turn OFF the operational PC and the analyzer. belt, pulleys or poor contact of connector,
Reaction unit. 2. Rotate Sample Pipette to Trough position by hand. etc.
technical support. - MOTOR_SEN_CN board
Timing: SPTU starts the movement at IRU
Sensor: SPT ROTATION ORIGIN = OFF
0551 Sample Pipette cannot move as its To solve the trouble, follow procedures below; SPTU driving section. Check the SPTU motor for slackness of
position is too low. 1. Turn OFF the operational PC and the analyzer. belt, pulleys or poor contact of connector,
Chapter 2.

Timing: SPTU starts dissension from zero position at Trough or ASP
connector, etc:
Alarm List
- IRU_CN1 board
2-27
Chapter 2.
0553 Sample Pipette cannot ascend as its To solve the trouble, follow procedures below; SPTU driving section. Check the SPTU motor for slackness of
position is too high. 1. Turn OFF the operational PC and the analyzer. belt, pulleys or poor contact of connector,
Alarm List

Timing: SPTU goes back to zero position at Trough or ASP.
connector, etc:
- IRU_CN1 board
0555 Sample Pipette cannot move as its To solve the trouble, follow procedures below; SPTU driving section. Check the SPTU motor for slackness of
position is too high. 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
2. Rotate Sample Pipette to Trough position by hand. connector, etc.
D.
2.1.2
2.1
Timing: SPTU starts movement where is not zero position at Trough or ASP.
connector, etc:
- SENSA board (Up zero-position)
SPT (0402~0593)
Alarm by Unit
- IRU_CN1 board
0557 Sample Pipette cannot move as it is not on To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
Sample Container. 1. Turn OFF the operational PC and the analyzer. of its valid movement range, and then perform the initialization.
2. Rotate Sample Pipette to Trough position by hand. range.

D.
2.1.2
2.1
5. Check that Sample Pipette works properly. T/S position sensor. Check the followings for poor contact of
In case the trouble cannot be solved with procedures above, make a contact to the connector, etc:
SPT (0402~0593)
Alarm by Unit
technical support. - T / S position sensor (SPTR_TS)
- SENSA board (rotational sensor)

Timing: SPTU starts movement at ASP
- IRU_CN1 board
0560 Cannot detect a position of a sample Make a contact to the technical support.
properly due to a malfunction.

Status: Sample position discrepancy.
0561 Sample Pipette cannot move as it is not To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
rotated to Trough. 1. Turn OFF the operational PC and the analyzer. of its valid movement range, and then perform the initialization.

T/S position sensor. Check the followings for poor contact of
connector, etc:
- SEN2 board
technical support.
- IRU_CN1 board
Timing: SPT starts movement at Trough - MOTOR_SEN_CN board
Sensor: SPT ROTAION ORIGIN = ON
0562 Sample Pipette cannot move as it is not To solve the trouble, follow procedures below; The nozzle position is out Manually move the nozzle into its movable
rotated onto ISE unit. 1. Turn OFF the operational PC and the analyzer. of its valid movement range, and then perform the initialization.
3. Turn ON the operational PC and the analyzer.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. T/S position sensor. Check the followings for poor contact of
5. Check that Sample Pipette works properly. connector, etc:
Chapter 2.
In case that the trouble cannot be solved with procedures above, make a contact to the - SEN2 board
technical support. - IRU_CN1 board
Timing: SPTU starts movement at ISE
Alarm List
2-29
Chapter 2.
0564 Sample Pipette touched to the bottom of To solve the trouble, check following points;
sample cup or an obstacle when it ･ Is there an enough remaining amount of sample in a sample cup/tube?
descended at Sample Container. ･ Is there any obstacle on where Sample Pipette descends?
･ Is Sample Pipette able to move smoothly by hand when the analyzer is turned
Alarm List
OFF?
･ Is there stains on the surface of Sample Pipette?
technical support.
Status: SPT have touched to the bottom of a sample cup/tube or an obstacle at ASP.
Sensor: SPT DOWN LIMIT = ON
0565 Sample Pipette failed to detect sample To solve the trouble, check following points;
surface when it descended at Sample ･ Is there an enough remaining amount of sample in a sample cup/tube?
Container. ･ Is there any breakage or bent on Sample Pipette?
･ Is there stains on the surface of Sample Pipette? If it is stained, wipe the pipette
downward by gauze soaked with ethanol.
･ Is there bubbles on sample surface?
technical support.
Status: SPT failed to detect sample at ASP
D.
2.1.2
2.1
Sensor: SPT LIQUID LEVEL = OFF
0566 Sample Pipette worked abnormally when it Please check following points;
descended at Sample Container. ･ Is there an enough remaining amount of sample in a sample cup/tube?
SPT (0402~0593)
Alarm by Unit
In case that the trouble cannot be solved with above procedures above, please make a
contact to the technical support.
Status: SPT have failed to two-time detection of liquid level at ASP.

D.
2.1.2
2.1
0570 Sample Pipette is clogged. (when To solve the trouble, please follow procedures below; SPT clotting Check sample condition.
aspiration) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig.
SPT (0402~0593)
Alarm by Unit
･ Click [Sample Pipette Wash] button on "Daily Maintenance" screen to perform the SPT clotting sensor Shut down the analyzer and clean SPT
special pipette wash. nozzle when necessary.
If you still have an error, contact our

Status: Sample Pipette is clogged when aspiration.
customer service for technical support.
draining) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig.
･ Click [Sample Pipette Wash] button on "Daily Maintenance" screen to perform the SPT clotting sensor Shut down the analyzer and clean SPT
special pipette wash. nozzle when necessary.

Status: Sample Pipette is clogged when draining.
washing) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig. SPT clotting sensor Shut down the analyzer and clean SPT
･ Click [Sample Pipette Wash] button on "Daily Maintenance" screen to perform the nozzle when necessary.
special pipette wash. If you still have an error, contact our

Status: Sample Pipette is clogged when washing.
0573 Clog sensor for Sample Pipette worked Contact technical support.
abnormally.
Status: Hardware malfunction on SPT clot detection
0575 Sample Pipette touched to the bottom of a Please check following points; Sample is shorted. Supply sample.
sample cup/tube or an obstacle, when it ･ Is there an enough remaining amount of sample in a sample cup/tube?
Down limit sensor. Check the followings for poor contact of
descended at Reagent Container. ･ Is there any obstacle on where Sample Pipette descends?
connector, etc:
- SEN_LL / DL board
OFF?
- IRU_CN1 board
Chapter 2.
･ Is there stains on the surface of Sample Pipette?
ASP driving section. Check the ASP motor for slackness of belt,
In case that the trouble cannot be solved with procedures above, please make a
pulleys or poor contact of connector, etc.
Status: SPT have touched to the bottom of a sample cup/tube or an obstacle at ASP.
connector, etc:
Sensor: SPT DOWN LIMIT = ON
- ASP_DRV board
Alarm List
- RCU_DRV board.
2-31
Chapter 2.
SPTU driving section. Check the SPTU motor for slackness of
etc.
Alarm List
connector, etc:
- IRU_DRV board
- IRU_CN1 board
0576 Sample Pipette failed to detect sample Please check following points; Sample is shorted in Supply sample.
surface when it descended at Sample ･ Is there an enough remaining amount of sample in a sample cup/tube? sample tube, or sample Place sample tube to ASP slot.
Container. ･ Is there any breakage or bent on Sample Pipette? tube is not existent in ASP
･ Is there stains on the surface of Sample Pipette? If it is stained, wipe the pipette slot.

connector, etc:
- SEN_LL / DL board
- IRU_CN1 board
Status: Malfunction on SPT liquid level sensing at ASP
ASP driving section. Check the ASP motor for slackness of belt,
pulleys or poor contact of connector, etc.
connector, etc:
D.
2.1.2
2.1
- ASP_DRV board
- RCU_DRV board.
0578 Sample Pipette touched to the cuvette Please check following points; Cuvette does not exist If cuvette is broken, replace it with new
SPT (0402~0593)
Alarm by Unit
bottom or an obstacle when it descended ･ Is there an enough remaining amount of sample in a sample cup/tube? correctly in IRU. one.
at Incubation Reaction unit. ･ Is there any obstacle on where Sample Pipette descends?
Reagent is not dispensed. RPP may be faulty.
OFF?
D.
2.1.2
2.1
contact to the technical support. Down limit sensor. Check the followings for poor contact of
connector, etc:
Timing; when RPTU starts movement
SPT (0402~0593)
Alarm by Unit
- SEN_LL / DL board
- IRU_CN1 board
0579 Sample Pipette failed to detect reaction Please check following points; Cuvette does not exist If cuvette is broken, replace it with new
liquid surface, when it descended at ･ Is there a correct amount of R1 in a cuvette? correctly in IRU. one.
Incubation Reaction unit. ･ Is Sample Pipette able to move smoothly by hand when the analyzer is turned
OFF? Reagent is not dispensed. RPP may be faulty.
connector, etc:
- SEN_LL / DL board
- IRU_CN1 board
Status: SPT liquid level detection at IRU - MOTOR_SEN_CN board.
0581 Sample Pipette worked abnormally when it To solve the trouble, please follow procedures below; SPTU driving section. Check whether the step out occurs.
detect sample surface at Sample ･ Is there an enough remaining amount of sample in a sample cup/tube?
Container. ･ Is there any breakage or bent on Sample Pipette?
connector, etc:
- SEN_LL / DL board
- IRU_CN1 board
･ Is there bubble on sample surface?
Status: SPT liquid level detection is failed at ASP
Chapter 2.
Alarm List
2-33
Chapter 2.
0582 Sample Pipette worked abnormally when it Please check following points; Liquid level sensor. Check the followings for poor contact of
detect reaction liquid surface at Incubation ･ Is there a correct amount of R1 in a cuvette? connector, etc:
Reaction unit. ･ Is Sample Pipette able to move smoothly by hand when the analyzer is turned - SEN_LL / DL board
OFF? - IRU_CN1 board
Alarm List
･ Is there any breakage or bent on Sample Pipette? - MOTOR_SEN_CN board.
Status: Hardware malfunction on SPT liquid level detection at IRU
0583 Sample Pipette failed to detect sample Please check following points; Liquid level sensor. Check whether bubbles are produced in
surface after it aspirated sample. ･ Is there bubbles on sample surface? the sample.
･ Is there an enough remaining amount of sample in a sample cup/tube? If the bubbles are in the sample, remove
･ Is there any breakage or bent on Sample Pipette? them.
･ Is there stains on the surface of Sample Pipette? If it is stained, wipe the pipette Check the followings for poor contact of
downward by gauze soaked with ethanol. connector, etc:
In case that the trouble cannot be solved with procedures above, please make a - SEN_LL / DL board
contact to the technical support. - IRU_CN1 board
Status: Failure of SPT liquid level detection at ASP
D.
2.1.2
2.1
aspiration) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig. SPT clotting sensor Shut down the analyzer and clean SPT
SPT (0402~0593)
Alarm by Unit
Status: SPT have detected a clot when aspiration.
draining) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig. SPT clotting sensor Shut down the analyzer and clean SPT

Status: SPT have detected a clot when draining.
D.
2.1.2
2.1
washing) ･ Clean inside of Sample Pipette by Pipette Cleaning Jig. SPT clotting sensor Shut down the analyzer and clean SPT
SPT (0402~0593)
Alarm by Unit

Status: SPT have detected a clot when washing.
0593 Clot detection sensor for Sample Pipette Please make a contact to the technical support. SPT clotting Check sample condition.
worked abnormally. SPT clotting sensor Shut down the analyzer and clean SPT
Status: Hardware malfunction on SPT clot detection
nozzle when necessary.
Chapter 2.
Alarm List
2-35
Chapter 2.
2-36 E. SPPS
0601 Sample Pipette cannot do the aspiration To solve the trouble, please follow procedures above; SPP driving section. Check the SPP motor for slackness
as Sample Syringe (SPPS) is not 1. Turn OFF the operational PC and the analyzer. of belt, pulleys, plunger or poor
ascended enough. 2. Unfasten two screws on right side panel to remove right side panel. contact of connector, etc.
Alarm List
3. Check that Sample Syringe (SPPS) can be moved up and down smoothly by hand. Make sure that the syringe is in
4. Attach the right side panel. parallel with the plunger.
5. Turn ON the analyzer and the operational PC. Check the followings for poor
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. contact of connector, etc:
7. Check that the initialization finishes properly. - SWU_DRV2 board
As for the location of the syringe, refer to [18.2.2 Syringe tip] in the operator's manual. - IRU_DRV board.
In case that the trouble cannot be solved with procedures above, please make a SPP fluidics system. Check the tubes for damage,
contact to the technical support. leakage, stoppage, etc.
Timing: when SPPS descends from its zero position for the aspiration
Solenoid valve. Check the solenoid valve for
Sensor: SPPS ORIGIN = OFF
sticking odd object, etc.
Check the followings for poor
contact of connector, etc:
- SWU_DRV2 board
- IRU_DRV board.
Syringe tip. Check the syringe tip for excessive
friction resistance, etc.
Up zero-position sensor. Check the followings for poor
- SENSA board
E.
2.1.2
2.1
- SWU_DRV2 board
- IRU_DRV board.
0602 Sample Syringe (SPPS) cannot descend To solve the trouble, follow procedures above; SPP driving section. Check the SPP motor for slackness
SPPS (0601~0656)
Alarm by Unit
from its initial position. 1. Turn OFF the operational PC and the analyzer. of belt, pulleys, plunger or poor
2. Unfasten two screws on right side panel to remove right side panel. contact of connector, etc.
In case that the trouble cannot be solved with procedures above, make a contact to the SPP fluidics system. Check the tubes for damage,
technical support. leakage, stoppage, etc.
Timing; initialization, when SPPS goes off the zero position

E.
2.1.2
2.1
Sensor: SPPS ORIGIN = ON Solenoid valve. Check the solenoid valve for
SPPS (0601~0656)
Alarm by Unit
- SWU_DRV2 board
- IRU_DRV board.
- SENSA board
- SWU_DRV2 board
- IRU_DRV board.
Light-interrupting plate for the Lower the fixing position, and then
up-zero position sensors perform the initialization again.
(photo-interrupter) is fixed too
high.
0603 Sample Pipette cannot do the drainage as To solve the trouble, please follow procedures above; SPP driving section. Check the SPP motor for slackness
Sample Syringe (SPPS) is not descended 1. Turn OFF the operational PC and the analyzer. of belt, pulleys, plunger or poor
enough. 2. Unfasten two screws on right side panel to remove right side panel. contact of connector, etc.
Timing: when SPPS goes back to the zero position Solenoid valve. Check the solenoid valve for
Chapter 2.
Sensor: SPPS ORIGIN = ON sticking odd object, etc.
- SWU_DRV2 board
- IRU_DRV board.
Alarm List
2-37
Chapter 2.
- SENSA board
- SWU_DRV2 board
- IRU_DRV board.
Alarm List
0604 Sample Syringe (SPPS) is not ascended To solve the trouble, please follow procedures above; SPP driving section. Check the SPP motor for slackness
enough when Sample Pipette have 1. Turn OFF the operational PC and the analyzer. of belt, pulleys, plunger or poor
finished the drainage. 2. Unfasten two screws on right side panel to remove right side panel. contact of connector, etc.
In case that the trouble cannot be solved with procedures above, please make a SPP fluidics system. Check the tubes for damage,
contact to the technical support. leakage, stoppage, etc.
Timing: initialization, when SPPS goes back to the zero position Solenoid valve. Check the solenoid valve for
Sensor: SPPS ORIGIN = OFF sticking odd object, etc.
- SWU_DRV2 board
- IRU_DRV board.
E.
2.1.2
2.1
- SENSA board
SPPS (0601~0656)
Alarm by Unit
- SWU_DRV2 board
- IRU_DRV board.
0605 Sample Pipette cannot do the drainage as To solve the trouble, follow procedures above; SPP driving section. Check the SPP motor for slackness
E.
2.1.2
2.1
SPPS (0601~0656)
Alarm by Unit
Timing: when SPPS starts movement from where is not the zero position
Sensor: SPPS ORIGIN = ON
- SWU_DRV2 board
- IRU_DRV board.
- SENSA board
- SWU_DRV2 board
- IRU_DRV board.
0651 Sample Pipette cannot do the aspiration To solve the trouble, follow procedures above; SPP driving section. Check the SPP motor for slackness
as Sample Syringe (SPPS) is not 1. Turn OFF the operational PC and the analyzer. of belt, pulleys, plunger or poor
ascended enough. 2. Unfasten two screws on right side panel to remove right side panel. contact of connector, etc.
3. Check that Sample Wash Syringe (SPPS) can be moved up and down smoothly by Make sure that the syringe is in
hand. parallel with the plunger.
4. Attach the right side panel. Check the followings for poor
5. Turn ON the analyzer and the operational PC. contact of connector, etc:
7. Check that the initialization finishes properly. - IRU_DRV board.
Chapter 2.
Timing: when SPT starts aspiration by SPPS at Trough or ASP Solenoid valve. Check the solenoid valve for
Sensor: SPPS ORIGIN = OFF sticking odd object, etc.
- SWU_DRV2 board
- IRU_DRV board.
Alarm List
2-39
Chapter 2.
- SENSA board
- SWU_DRV2 board
- IRU_DRV board.
Alarm List
0652 Sample Pipette is clogged. To solve the trouble, please follow procedures below; SPP fluidics system. Check the nozzles and tubes for
･ Clean inside of Sample Pipette by Pipette Cleaning Jig. damage, leakage, stoppage, etc.
･ Click [Sample Pipette Wash] button on "Daily Maintenance" screen to perform the
special pipette wash.
Status: detected SPT clog
0653 Sample Pipette cannot do the drainage as To solve the trouble, follow procedures above; SPP driving section. Check the SPP motor for slackness
3. Check that Sample Wash Syringe (SPPS) can be moved up and down smoothly by Make sure that the syringe is in
hand. parallel with the plunger.
4. Attach the right side panel. Check the followings for poor
5. Turn ON the analyzer and the operational PC. contact of connector, etc:
7. Check that the initialization finishes properly. - IRU_DRV board.
As for the location of the syringe, refer to [18.2.2 Syringe tip] in the operator's manual. SPP fluidics system. Check the tubes for damage,
In case that the trouble cannot be solved with procedures above, make a contact to the leakage, stoppage, etc.
technical support.

Timing: when SPT starts dispensation by SPPS at Trough or ASP
E.
2.1.2
2.1
- SWU_DRV2 board
SPPS (0601~0656)
Alarm by Unit
- IRU_DRV board.
- SENSA board
- SWU_DRV2 board
- IRU_DRV board.
0655 Sample Pipette cannot do the drainage as To solve the trouble, follow procedures above; Same as E0605.
Sample Syringe (SPPS) is not descended 1. Turn OFF the operational PC and the analyzer.
enough. 2. Unfasten two screws on right side panel to remove right side panel.
3. Check that Sample Wash Syringe (SPPS) can be moved up and down smoothly by
E.
2.1.2
2.1
hand.
4. Attach the right side panel.
SPPS (0601~0656)
Alarm by Unit
technical support.
Timing: when SPPS moves from the position where is not the zero position
0656 Sample Pipette cannot drain all liquid as To solve the trouble, follow procedures below; SPT safety sensor. Check the followings for poor
it is located on Incubation Reaction Unit. 1. Turn OFF the operational PC and the analyzer. contact of connector, etc:
2. Rotate Sample Pipette to Trough position by hand. - SEN2 board
3. Turn ON the analyzer and the operational PC. - IRU_CN1 board
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - MOTOR_SEN_CN board.
technical support.
Timing: when SPPS goes back to zero position
Chapter 2.
Alarm List
2-41
Chapter 2.
2-42 F. MIX1
0701 Stirrer 1 cannot work properly as To solve the trouble, follow procedures below;
Incubation Reaction Unit is not rotated to 1. Turn OFF the analyzer and the operational PC.
the correct position. 2. Check that Incubation Reaction Unit can be moved smoothly by hand.
Alarm List
5. Check that Incubation Reaction Unit rotates properly.
technical support.
Timing: MIX1U started to stir reagent.

0706 Stirrer 1 cannot work properly as it is on To solve the trouble, follow procedures below; MIX1U driving section. Check the MIX1U motor for
an initial position. 1. Turn OFF the analyzer and the operational PC. slackness of vertical driving
2. Lift up Stirrer 1and move it to Trough position by hand. section or poor contact of
3. Turn ON the analyzer and the operational PC. connector, etc.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. Check the followings for poor
5. Check that it finishes initialization properly. contact of connector, etc:
In case that the trouble cannot be solved with procedures above, make a contact to the - IRU_DRV board
Timing: when MIX1S starts stirring of reagent
Sensor: MIX1 ORIGIN = ON
0801 Stirrer 1 cannot work properly as it is not To solve the trouble, follow procedures below; MIX1U driving section. Check the MIX1U motor for
on an initial position. 1. Turn OFF the analyzer and the operational PC. slackness of vertical driving
F.
2.1.2
2.1
2. Lift up Stirrer 1 and move it to Trough position by hand. section or poor contact of
3. Turn ON the analyzer and the operational PC. connector, etc.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. Check the followings for poor
5. Check that it finishes initialization properly. contact of connector, etc:
MIX1 (0701~0855)
Alarm by Unit
In case that the trouble cannot be solved with procedures above, make a contact to the - IRU_DRV board
Timing: when MIX1U starts movement from its zero position.
Zero-position sensor. Check the followings for poor
- IRU_CN1 board
F.
2.1.2
2.1
0802 Stirrer 1 cannot work properly when it To solve the trouble, follow procedures below; Manually move the mixer into its
moves from an initial position. 1. Turn OFF the analyzer and the operational PC. movable range, and then perform
2. Lift up Stirrer 1 and move it to Trough position by hand. the initialization again.
MIX1 (0701~0855)
Alarm by Unit
MIX1 driving section. Check the MIX1 motor for
slackness of vertical driving
5. Check that it finishes initialization properly.
section or poor contact of
connector, etc.
technical support.
Timing: when MIX1U goes off the zero position contact of connector, etc:
Sensor: MIX1 ORIGIN = ON - IRU_DRV board
- IRU_CN1 board
- IRU_CN1 board
0803 Stirrer 1 cannot work properly as it is on To solve the trouble, follow procedures below; Manually move the mixer into its
an initial position when it goes back to the 1. Turn OFF the analyzer and the operational PC. movable range, and then perform
initial position. 2. Lift up Stirrer 1 and move it to Trough position by hand. the initialization again.

MIX1 driving section. Check the MIX1 motor or poor
contact of connector, etc.
In case that the trouble cannot be solved with procedures above, please make a contact to the
technical support.
- IRU_DRV board
Timing: when MIX1U goes back to the zero position - IRU_CN1 board
Sensor: MIX1 ORIGIN = ON - MOTOR_SEN_CN board.
Chapter 2.
- IRU_CN1 board
0804 Stirrer 1 cannot work properly when it To solve the trouble, follow procedures below; The mixer1 is not able to Manually move the mixer into its
goes back to an initial position. 1. Turn OFF the analyzer and the operational PC. return to its zero position movable range, and then perform
2. Lift up Stirrer 1 and move it to Trough position by hand. due to external force. the initialization again.
Alarm List

2-43
Chapter 2.
In case that the trouble cannot be solved with procedures above, make a contact to the Zero-position sensor. Check the followings for poor
technical support. contact of connector, etc:

Timing: when MIX1U goes back to the zero position
- IRU_CN1 board
Alarm List
0805 Stirrer 1 cannot work properly when it To solve the trouble, please follow procedures below; The mixer is not able to Manually move the mixer into its
goes back to an initial position. 1. Turn OFF the analyzer and the operational PC. return to its zero position movable range, and then perform
2. Lift up Stirrer 1 and move it to Trough position by hand. due to external force. the initialization again.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. MIX1 driving section. Check the MIX1 motor for
5. Check that it finishes initialization properly. slackness of vertical driving
In case that the trouble cannot be solved with procedures above, make a contact to the section or poor contact of
technical support. connector, etc.

Timing: when MIX1U starts movement from where is not the zero position
- IRU_DRV board
- IRU_CN1 board
- IRU_CN1 board
F.
2.1.2
2.1
0806 Stirrer 1 cannot work properly when it To solve the trouble, follow procedures below; IRU driving section. Check the IRU motor for
goes back to an initial position. 1. Turn OFF the analyzer and the operational PC. slackness of belt, pulleys or poor
2. Lift up Stirrer 1 and move it to Trough position by hand. contact of connector, etc.
MIX1 (0701~0855)
Alarm by Unit
5. Check that it finishes initialization properly. - IRU_DRV board
In case that the trouble cannot be solved with procedures above, make a contact to the - IRU_CN board.
technical support.
IRU ready-position sensor. Check the followings for poor
Timing: when MIX1U starts movement contact of connector, etc:
Sensor: IRU Safety = OFF - IRU rotary encoder
- DET_CPU board.
0811 Stirrer 1 cannot work properly as a To solve the trouble, follow procedures below; same as E0805
position of Sample Pipette is too low. 1. Turn OFF the analyzer and the operational PC.
F.
2.1.2
2.1
2. Lift up Stirrer 1 and move it to Trough position by hand.
MIX1 (0701~0855)
Alarm by Unit
technical support.
Timing: when MIX1U starts movement
0851 Stirrer 1 cannot work properly as it is not To solve the trouble, follow procedures below; same as E0805
on an initial position. 1. Turn OFF the analyzer and the operational PC.
2. Lift up Stirrer 1 and move it to Trough position by hand.
technical support.
Timing: when MIX1U starts movement from the zero position
0853 Stirrer 1 cannot work properly as it is on To solve the trouble, follow procedures below; same as E0805
an initial position when it goes back to the 1. Turn OFF the analyzer and the operational PC.
initial position. 2. Lift up Stirrer 1 and move it to Trough position by hand.
technical support.
0855 Stirrer 1 cannot work properly as it is on To solve the trouble, follow procedures below; same as E0805
Chapter 2.
an initial position when it goes back to the 1. Turn OFF the analyzer and the operational PC.
technical support.
Alarm List

2-45
Chapter 2.
2-46 G. MIX2
0901 Stirrer 2 cannot work properly as To solve the trouble, follow procedures below;
Incubation Reaction Unit is not rotated 1. Turn OFF the analyzer and the operational PC.
to the correct position. 2. Check that Incubation Reaction Unit can be moved smoothly by hand.
Alarm List
technical support.
Timing; when MIX2S starts to stirring reagent

0906 Stirrer 2 cannot work properly as it is To solve the trouble, follow procedures below; MIX2 driving section. Check the MIX2 motor for slackness of
on an initial position. 1. Turn OFF the analyzer and the operational PC. vertical driving section or poor contact of
2. Lift up Stirrer 2 and move it to Trough position. connector, etc.
Zero-position sensor. Check the followings for poor contact of

Timing: when MIX2S starts stirring of reagent
connector, etc:
- IRU_CN1 board
G.
2.1.2
2.1
0953 Stirrer 2 cannot work properly as it is To solve the trouble, follow procedures below; MIX2U driving section. Check the MIX2U motor for slackness of
on an initial position. 1. Turn OFF the analyzer and the operational PC. vertical driving section or poor contact of
MIX2 (0901~1055)
Alarm by Unit

G.
2.1.2
2.1
Timing: when MIX2S starts stirring for wash
connector, etc:
MIX2 (0901~1055)
Alarm by Unit
- IRU_CN1 board
1001 Stirrer 2 cannot work properly as it is To solve the trouble, follow procedures below; MIX2 driving section. Check the MIX2 motor for slackness of
not on an initial position. 1. Turn OFF the analyzer and the operational PC. vertical driving section or poor contact of
Timing: when MIX2U descends from its zero position Zero-position sensor. Check the followings for poor contact of
Sensor: MIX2 ORIGIN = OFF connector, etc:
- IRU_CN1 board
1002 Stirrer 2 cannot work properly when it To solve the trouble, follow procedures below; The mixer is not able to Manually move the mixer into its movable
moves from an initial position. 1. Turn OFF the analyzer and the operational PC. move from origin due to range, then perform the initialization
2. Lift up Stirrer 2 and move it to Trough position. external force. again.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. MIX2 driving section. Check the MIX2 motor for slackness of
5. Check that it finishes initialization properly. vertical driving section or poor contact of
In case that the trouble cannot be solved with procedures above, make a contact to the connector, etc.
Chapter 2.
technical support. Check the followings for poor contact of
connector, etc:
Timing: initialize, when MIX2U goes off the zero position
- IRU_DRV board
- IRU_CN1 board
connector, etc:
Alarm List
- IRU_CN1 board
2-47
Chapter 2.
1003 Stirrer 2 cannot work properly as it is To solve the trouble, follow procedures below; The mixer is not able to Manually move the mixer into its movable
on an initial position when it goes back 1. Turn OFF the analyzer and the operational PC. return to origin due to range, and then perform the initialization
to the initial position. 2. Lift up Stirrer 2 and move it to Trough position. external force. again.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. MIX2 driving section. Check the MIX2 motor for slackness of
Alarm List
5. Check that it finishes initialization properly. vertical driving section or poor contact of
In case that the trouble cannot be solved with procedures above, make a contact to the connector, etc.
technical support. Check the followings for poor contact of
connector, etc:
Timing: when MIX2U goes back to zero position
- IRU_DRV board
- IRU_CN1 board
connector, etc:
- IRU_CN1 board
1004 Stirrer 2 cannot work properly when it To solve the trouble, follow procedures below; The mixer is not able to Perform the initialization again.
goes back to an initial position. 1. Turn OFF the analyzer and the operational PC. return to its zero position
2. Lift up Stirrer 2 and move it to Trough position. due to external force.

connector, etc:
technical support.
- IRU_CN1 board
G.
2.1.2
2.1
Timing: initialization, when MIX2U goes back to zero position - MOTOR_SEN_CN board.
1005 Stirrer 2 cannot work properly when it To solve the trouble, follow procedures below; The mixer is not able to Manually move the mixer into its movable
MIX2 (0901~1055)
Alarm by Unit
goes back to an initial position. 1. Turn OFF the analyzer and the operational PC. return to its zero position range, and then perform the initialization
2. Lift up Stirrer 2 and move it to Trough position. due to external force. again.
technical support.
Timing: when MIX2U starts movement from where is not the zero position.

G.
2.1.2
2.1
1006 Stirrer 2 cannot work properly as To solve the trouble, follow procedures below; IRU driving section Check the IRU motor for slackness of
Incubation Reaction Unit is not rotated 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
to the correct position. 2. Lift up Stirrer 2 and move it to Trough position. Check the followings for poor contact of
MIX2 (0901~1055)
Alarm by Unit
3. Turn ON the analyzer and the operational PC. connector etc.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. -MAIN_DRV board
5. Check that it finishes initialization properly. -IRU_CN1 board
Zero-position sensor Check the followings for poor contact of
technical support.
connector etc.
Timing: when MIX2U starts movement -IRU rotary encoder
Sensor: IRU Safety = OFF -SENSA board (IRU zero-position)
-DET_CPU board
1011 Stirrer 2 cannot work properly as a To solve the trouble, follow procedures below; RPTU driving section Check the RPTU motor for slackness of
position of Sample Pipette is too low. 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
2. Lift up Stirrer 2 and move it to Trough position. Check the followings for poor contact of
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. -MAIN_DRV board
5. Check that it finishes initialization properly. -IRU_CN1 board
In case that the trouble cannot be solved with procedures above, make a contact to the -MOTOR_SEN_CN board
technical support.
Timing: when MIX2U starts movement connector etc.
Sensor: RPT UP ORIGIN = OFF -SENSA board (Up zero-position sensor)
-IRU_CN1 board
-MOTOR_SEN_CN board
1051 Stirrer 2 cannot work properly as it is To solve the trouble, follow procedures below; same as E1005
not on an initial position. 1. Turn OFF the analyzer and the operational PC.
2. Lift up Stirrer 2 and move it to Trough position.
Chapter 2.
technical support.
Timing: when MIX2U starts movement from its zero position

Alarm List
on an initial position when it goes back 1. Turn OFF the analyzer and the operational PC.
to the initial position. 2. Lift up Stirrer 2 and move it to Trough position.

2-49

Chapter 2.
technical support.
Alarm List
on an initial position when it goes back 1. Turn OFF the analyzer and the operational PC.
to the initial position. 2. Lift up Stirrer 2 and move it to Trough position.
technical support.
G.
2.1.2
2.1
MIX2 (0901~1055)
Alarm by Unit
H.
2.1.2
2.1
H. WU
1101 Washing Unit cannot descend as it is not To solve the trouble, follow procedures below; WU driving section Check the WU motor for slackness of belt,
WU (1101~1106)
Alarm by Unit
ascended enough. 1. Turn OFF the analyzer and the operational PC. pulleys or connector etc.
2. Check that Washing Unit can move up and down smoothly by hand.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. connector etc.
5. Check that Washing Unit works properly. -MAIN_DRV board
In case that the trouble cannot be solved with above procedures, make a contact to the
technical support.
connector etc.
Timing: when WU starts dissension from its zero position -SENSA board (Up zero-position sensor)
Sensor: WU ORIGIN = OFF -IRU_CN1 board
-WU _CN board
1102 Washing Unit cannot descend when it To solve the trouble, follow procedures below; WU position is out of its Manually move WU into its movable
descends from an initial position. 1. Turn OFF the analyzer and the operational PC. upper limit range, and then perform the initialization
2. Check that Washing Unit can move up and down smoothly by hand. again.

WU driving section Check the WU motor for slackness of belt,
pulleys or connector etc.
5. Check that Washing Unit works properly.
technical support.
connector etc.
Timing: initialization, when WU goes off the zero position -MAIN_DRV board
Sensor: WU ORIGIN = ON Zero-position sensor Check the followings for poor contact of
connector etc.
-SENSA board (Up zero-position sensor)
-IRU_CN1 board
-WU _CN board
1103 Washing Unit cannot ascend to an initial To solve the trouble, follow procedures below; Same as E1102
Chapter 2.
position as it is already located on the 1. Turn OFF the analyzer and the operational PC.
initial position. 2. Check that Washing Unit can move up and down smoothly by hand.
technical support.
Alarm List
Timing: when WU goes back to the zero position
Sensor: WU ORIGIN = ON
2-51
Chapter 2.
1104 Washing Unit cannot ascend when it To solve the trouble, follow procedures below; WU position is out of Perform the initialization again.
ascends to an initial position. 1. Turn OFF the analyzer and the operational PC. IRU-side limit
3. Turn ON the analyzer and the operational PC. WU is not able to return to Perform the initialization again.
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. its zero-position due to
Alarm List
5. Check that Washing Unit works properly. external force.
technical support. Zero-position sensor Check the followings for poor contact of
connector etc.
Timing: initialization, when WU went back to the zero position
Sensor: WU ORIGIN = OFF
-IRU_CN1 board
-WU _CN board
1105 Washing Unit cannot work properly as it To solve the trouble, follow procedures below; Same as E1102
is located on an initial position. 1. Turn OFF the analyzer and the operational PC.
technical support.
Timing: when WU starts movement from where is not the zero position
1106 Washing Unit cannot work properly as To solve the trouble, follow procedures below; IRU driving section Check the IRU motor for slackness of
Incubation Reaction Unit is not rotated to 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
H.
2.1.2
2.1
a correct position. 2. Check that Incubation Reaction Unit can rotate smoothly by hand.
5. Check that Incubation Reaction Unit works properly. -MAIN_DRV board
WU (1101~1106)
Alarm by Unit
In case that the trouble cannot be solved with above procedures, make a contact to the -IRU_CN1 board
technical support. Zero-position sensor Check the followings for poor contact of
connector etc.
Timing: when WU starts movement
-IRU rotary encoder
-SENSA board (IRU zero-position)
-DET_CPU board
I.
2.1.2
2.1
I. WPP
1201 Water cannot be supplied to Washing To solve the trouble, follow procedures below; WPP driving section Check the WU motor for slackness of
WPP (1201~1279)
Alarm by Unit
Unit as Wash Syringe (WPP) is not 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
ascended enough. 2. Unfasten two screws on right side panel to remove right side panel.
3. Check that Wash Syringe (WPP1-4) can be moved up and down smoothly by Check the followings for poor contact
hand. of connector etc.
4. Attach the right side panel. -MAIN_DRV board
5. Turn ON the analyzer and the operational PC. WPP tubing Check the tubes for damage, leakage,
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. stoppage etc.

Solenoid valve Check the solenoid valve for sticking
odd object etc.
Check the followings for poor contact
technical support.
of connector etc.
Timing: WPP started to descend from a zero position for the aspiration -MAIN_DRV board
Sensor: WPP ORIGIN = OFF Syringe tip Check the syringe tip for excessive
friction resistance etc.
Zero-position sensor Check the followings for poor contact
of connector etc.
-SENSA board (WU zero-position)
-IRU_CN1 board
up zero-position sensor perform the initialization again.
high.
1202 Wash Syringe (WPP) cannot descend To solve the trouble, follow procedures below; Same as 1201
from its initial position. 1. Turn OFF the operational PC and the analyzer.
2. Unfasten two screws on right side panel to remove right side panel.
3. Check that Wash Syringe (WPP1-4) can be moved up and down smoothly by
Chapter 2.
hand.
Alarm List
technical support.
Timing: initialize, when WPP goes off the zero position

2-53
Sensor: WPP ORIGIN = ON

Chapter 2.
1203 Washing Unit cannot do the drainage as To solve the trouble, follow procedures below; WPP driving section Check the WU motor for slackness of
Wash Syringe (WPP) is not descended 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
enough. 2. Unfasten two screws on right side panel to remove right side panel. Check the followings for poor contact
3. Check that Wash Syringe (WPP1-4) can be moved up and down smoothly by of connector etc.
hand. -MAIN_DRV board
Alarm List
4. Attach the right side panel. WPP tubing Check the tubes for damage, leakage,
5. Turn ON the analyzer and the operational PC. stoppage etc.

Solenoid valve Check the solenoid valve for sticking
odd object etc.
Check the followings for poor contact
of connector etc.
technical support.
-MAIN_DRV board
Timing: when WPP goes back to the zero position Syringe tip Check the syringe tip for excessive
Sensor: WPP ORIGIN = ON friction resistance etc.
Zero-position sensor Check the followings for poor contact

of connector etc.
-SENSA board (WU zero-position)
-IRU_CN1 board
1204 Wash Syringe (WPP) is not ascended To solve the trouble, follow procedures below; Same as E1203
enough when Washing Unit have 1. Turn OFF the operational PC and the analyzer.
finished the drainage. 2. Unfasten two screws on right side panel to remove right side panel.
hand.
I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
technical support.
Timing: initialize, when WPP goes back to the zero position
Sensor: WPP ORIGIN = OFF
1205 Washing Unit cannot do the drainage as To solve the trouble, follow procedures below; Same as E1203
Wash Syringe (WPP) is not descended 1. Turn OFF the operational PC and the analyzer.
hand.

I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
technical support.
Timing: when WPP start movement from where is not the zero position
1206 There is an overflow from a cuvette To solve the trouble, follow procedures below; WU1 waste line Check that the WU1 waste pump
which is on the position of plumbing 1. Check if really there is an overflow from cuvettes. operate correctly.
nozzle no. 1 2. When there is an overflow; Check the followings for poor contact
･ Check if Inline filter N is clogged. If it is clogged, exchange Inline filter N to the of connector etc.
new one. -MAIN_DRV board
･ In case the trouble cannot be solved, the waste pump may be broken. Please Check the mesh filter N for blockage.
make a contact to the technical support. Check the WU1 waste tube for
3. When there is no overflow; blockage.
･ Wipe and clean the plumbing nozzle by an alcohol swab.
･ Check that if there is any breakage or bent.
･ Click [Weekly Tube Wash] button on "Daily Maintenance" screen to perform the
tubing wash.
･ In case the trouble cannot be solved, make a contact to the technical support.
Timing: while measurement
Sensor: WU1 LIQUID LEVEL = ON
Chapter 2.
tubing wash.
Alarm List

2-55
Chapter 2.
Alarm List
tubing wash.
nozzle no.4 2. When there is an overflow; Check the followings for poor contact
tubing wash.
I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
1213 Washing Unit cannot work properly as To solve the trouble, follow procedures below; IRU driving section Power the analyzer OFF and check
Incubation Reaction Unit is not rotated 1. Turn OFF the analyzer and the operational PC. that IRU unit moves smoothly by
to a correct position. 2. Check that Incubation Reaction Unit can rotate smoothly by hand. hand.
5. Check that Incubation Reaction Unit works properly.
technical support.
Timing: when WU starts movement
1214 Washing Unit cannot work properly as it To solve the trouble, follow procedures below; Same as E1101
I.
2.1.2
2.1
is not descended enough. 1. Turn OFF the analyzer and the operational PC.
WPP (1201~1279)
Alarm by Unit
technical support.
Timing: when WU start movement from where is not the zero position.
1251 Water cannot be supplied to Washing To solve the trouble, follow the procedure below; Same as E1202
Unit as Wash Syringe (WPP) is not 1. Turn OFF the operational PC and the analyzer.
hand.
technical support.
1253 Water cannot be supplied to Washing To solve the trouble, follow the procedure below; Same as E1203
Unit as Wash Syringe (WPP) is not 1. Turn OFF the operational PC and the analyzer.
hand.
Chapter 2.
technical support.
Timing: when WPP goes back to the zero position
Alarm List
2-57
1255 Washing Unit cannot do the drainage as To solve the trouble, follow the procedure below; Same as E1203
Wash Syringe (WPP) is not descended 1. Turn OFF the operational PC and the analyzer.
Chapter 2.
hand.
Alarm List
technical support.
Sensor :WPP ORIGIN = ON
1256 There is an overflow from a cuvette To solve the trouble, follow procedures below; Same as E1206
which is on the position of plumbing 1. Check if really there is an overflow from cuvettes.
nozzle no. 1 2. When there is an overflow;
･ Check if Inline filter N is clogged. If it is clogged, exchange Inline filter N to the
new one.
･ In case the trouble cannot be solved, the waste pump may be broken. Please
make a contact to the technical support.
3. When there is no overflow;
tubing wash.
I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
new one.
tubing wash.
I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
which is on the position of pluming 1. Check if really there is an overflow from cuvettes.
nozzle no. 3. 2. When there is an overflow;
new one.
tubing wash.
new one.
Chapter 2.
tubing wash.

1263 Washing Unit cannot work properly as To solve the trouble, follow procedures below; Same as E1105
Incubation Reaction Unit is not rotated 1. Turn OFF the analyzer and the operational PC.
Alarm List
to the correct position 2. Check that Incubation Reaction Unit can be rotated smoothly by hand.

2-59

Chapter 2.
In case the trouble cannot be solved with procedures above, make a contact to the
technical support.
Timing; when WU starts movement.
1264 Washing Unit cannot do the drainage as To solve the trouble, follow procedures below; Same as E1105
Alarm List
Wash Syringe (WPP) is not descended 1. Turn OFF the analyzer and the operational PC.
enough. 2. Check that Washing Unit can move up and down smoothly by hand.
technical support.
Timing: when WU starts movement from where is not the zero position.
new one.
I.
2.1.2
2.1
tubing wash.
WPP (1201~1279)
Alarm by Unit

I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
new one.
tubing wash.
new one.
tubing wash.
Chapter 2.
new one.
Alarm List

2-61

Chapter 2.
tubing wash.
Alarm List
I.
2.1.2
2.1
WPP (1201~1279)
Alarm by Unit
J.
2.1.2
2.1
J. IRU
1301 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; Same as E1105
IRU (1301~1313)
Alarm by Unit
properly when it rotates from an initial 1. Turn OFF the analyzer and the operational PC.
position. 2. Check that Incubation Reaction Unit can rotate smoothly by hand.
technical support.
Timing: when IRU goes off the zero position
Sensor: IRU ORIGIN = ON

1302 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; Same as E1105
properly when it rotates from an initial 1. Turn OFF the analyzer and the operational PC.
position. 2. Check that Incubation Reaction Unit can rotate smoothly by hand.
technical support.
Timing: when IRU went back to the zero position
Sensor: IRU ORIGIN = OFF or IRU Safety = OFF
1303 Incubation Reaction Unit cannot move Make a contact to the technical support. Communication with the Check the followings for poor contact of
back to its initial position as it cannot DTR-controlled CPU. connector etc:

Timing: after transmitting the IRU zero position search command to DTR control CPU
communicate with the control board of -DET_CPU board
Sensor: receive ACK timeout
Detector Unit. -CNT_CN board
1304 Incubation Reaction Unit cannot move Make a contact to the technical support. Same as E1303
back to its initial position as it cannot

Status: Communication timeout of IRU rotate request or IRU stop rotation message from
Chapter 2.
communicate with the control board of
DTR control CPU.
Detector Unit.
1307 Incubation Reaction Unit cannot move Make a contact to the technical support. Same as E1303
back to its initial position as it cannot

Timing: when IRU goes back to the zero position
communicate with the control board of
Sensor: Communication timeout for receiving the movement pulse from DTR control
Detector Unit.
CPU
Alarm List
2-63
Chapter 2.
1308 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; SPTR driving section Check the SPTR motor for slackness of
properly as Sample Pipette is descended 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
at Incubation Reaction Unit. 2. Rotate Sample Pipette to Trough position by hand.
Alarm List
5. Check that Sample Pipette works properly. -MAIN_DRV board
technical support.
Timing: when IRU starts rotation connector etc.
Sensor: SPT ROTATION ORIGIN = ON and SPT UP ORIGIN = OFF -SENSA board (Rotation zero-position
sensor)
-IRU_CN1 board
-MOTOR_SEN_CN board
1309 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; RPTR driving section Check the RPTR motor for slackness of
properly as Reagent Pipette is 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
descended at Incubation Reaction Unit. 2. Rotate Reagent Pipette to Trough position by hand.
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. connector etc.
5. Check that Reagent Pipette works properly. -MAIN_DRV board
technical support.
Timing: when IRU starts rotation
connector etc.
Sensor: RPT ROTATION ORIGIN = ON and RPT UP ORIGIN = OFF
-SENSA board (Rotation zero-position
sensor)
J.
2.1.2
2.1
-IRU_CN1 board
-MOTOR_SEN_CN board
IRU (1301~1313)
Alarm by Unit
1311 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; MIX1U driving section Check the MIX1U motor for slackness of
properly as Stirrer 1 is not moved to the 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
5. Check that it finishes initialization properly. -MAIN_DRV board

J.
2.1.2
2.1
In case that the trouble cannot be solved with procedures above, make a contact to the Zero-position sensor Check the followings for poor contact of
technical support. connector etc.
-SENSA board (Up zero-position
IRU (1301~1313)
Alarm by Unit
Timing: when IRU starts rotation
sensor)
-IRU_CN1 board
1312 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; MIX2U driving section Check the MIX2U motor for slackness of
properly as Stirrer 2 is not moved to the 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
initial position. 2. Lift up Stirrer 2 and move it to Trough position.
5. Check that it finishes initialization properly. -MAIN_DRV board
technical support.
connector etc.
Timing: when IRU starts rotation -SENSA board (Up zero-position
Sensor: MIX2 ORIGIN = OFF sensor)
-IRU_CN1 board
1313 Incubation Reaction Unit cannot rotate To solve the trouble, follow procedures below; WU driving section Check the WU motor for slackness of
properly as Wash Unit is not ascended to 1. Turn OFF the analyzer and the operational PC. belt, pulleys or connector etc.
the initial position. 2. Check that Washing Unit can move up and down smoothly by hand.
5. Check that Washing Unit works properly. -MAIN_DRV board
technical support.
connector etc.
Timing: when IRU start rotation -SENSA board (Up zero-position
Chapter 2.
Sensor: WU ORIGIN = OFF sensor)
-IRU_CN1 board
-WU _CN board
Alarm List
2-65
Chapter 2.
2-66 K. RCU
1402 Reagent Container cannot rotate To solve the trouble, follow procedures below; RCU driving section Check the RCU motor for slackness of
properly when it rotates from the initial 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
position. 2. Rotate Reagent Container by hand and check that Reagent Container is able to
Alarm List
rotate smoothly. Check the followings for poor contact of
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. -ASP/RCU_DRV board
5. Check that Reagent Container rotates properly.
technical support.
Timing: when RCU went off the zero position
Sensor: RCU ORIGIN = ON
1404 Reagent Container cannot rotate To solve the trouble, follow procedures below; RCU driving section Check the RCU motor for slackness of
properly when it rotates to the initial 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
rotate smoothly. Check the followings for poor contact of
5. Check that Reagent Container rotates properly. Zero-position sensor Check the followings for poor contact of
In case that the trouble cannot be solved with procedures above, make a contact to the connector etc.
technical support. -SENSA board (RCU zero-position
sensor)
Timing: when RCU went back to the zero position
-ASP/RCU_DRV board
Sensor: RCU ORIGIN = OFF
K.
2.1.2
2.1
1406 Reagent Container cannot rotate To solve the trouble, follow procedures below; RPT position is out of its Perform the initialization again.
properly as Reagent Pipette is not 1. Turn OFF the operational PC and the analyzer. lower limit.
RCU (1402~1454)
Alarm by Unit
moved to the safety position. 2. Rotate Reagent Pipette to Trough position by hand.
RPT cannot return to its Perform the initialization again.
up zero-position due to
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization.
external forth.
In case that the trouble cannot be solved with procedures above, make a contact to the Zero-position sensor Check the following for poor contact of
technical support. connector etc.

Timing: when RCU starts rotation
-IRU_CN1 board
Sensor: RPT ROTATION ORIGIN = OFF or RPT UP ORIGINE = OFF
-MOTOR_SEN_CN board
K.
2.1.2
2.1
1454 Reagent Container cannot rotate To solve the trouble, follow procedures below; Same as E1404
properly when it rotates to the initial 1. Turn OFF the operational PC and the analyzer.
RCU (1402~1454)
Alarm by Unit
rotate smoothly.
5. Check that Reagent Container rotates properly.
technical support.
Timing: when RCU went back to the zero position
Sensor: RCU ORIGIN = OFF
Chapter 2.
Alarm List
2-67
2-68
Chapter 2.
L. DTR
1501 Program number cannot be received from Communication with sub-CPU is electrically incapable. Contact technical support. Communication with DTR control Check the following for poor contact
Detector unit control CPU. CPU of connector etc.

Status: Timeout of program no. reception from DTR control CPU.
-DET_CPU board
Alarm List
-CNT_CN board
1502 There is no response to transmission of Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
photometric position compensation from

Status: Timeout of response reception for detecting position alignment from DTR
Detector unit control CPU.
control CPU
1503 There is no response to rotary photometric Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
command from Detector unit control CPU.

Status: Time out of response reception for rotation photometry request from DTR
control CPU.
1504 There is no response to inquiry command Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
for photometric data from Detector unit

Status: Timeout of response reception for photometry data transmission from DTR
control CPU.
control CPU.
1505 Photometric data is not sent from Detector Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
unit control CPU.

Status: Timeout of response reception for gain setting request from DTR control
CPU.
1506 There is an anomaly in reception of Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
photometric data from Detector unit control

Status: Timeout of response reception for photometry data transmission from DTR
CPU.
control CPU.
1507 There is an anomaly in transmission of Communication with sub-CPU is electrically incapable. Contact technical support. Same as E1501
L.
2.1.2
2.1
offset voltage.
Status: Timeout of response reception for the offset voltage setting request from
DTR control CPU.
1508 Abnormal absorbance has been detected. Click [Auto] button in “Daily Maintenance” screen to perform Automatic Gain. Halogen Lamp (Poor illumination) Replace the halogen lamp.
DTR (1501~1508)
Alarm by Unit
Status: Negative absorbance has been detected. Automatic gain is requested.

M.
2.1.2
2.1
M. ASP
1601 Sample Container cannot rotate To solve the trouble, follow procedures below; Zero-position sensor Check the following for poor contact of
ASP (1601~1654)
Alarm by Unit
properly as the analyzer cannot detect 1. Turn OFF the operational PC and the analyzer. connector etc.
the position of Sample Pipette. 2. Rotate Sample Pipette to Trough position by hand. -SENSA board (Up zero-position sensor,
3. Turn ON the analyzer and the operational PC. Rotation zero-position sensor)
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. -IRU_CN1 board
5. Check that Sample Pipette works properly. -MOTOR_SEN_CN board
Timing: when ASP stars rotation
Sensor: SPT ROTATION ORIGIN = OFF and SPT UP ORIGIN = OFF
1602 Sample Container cannot rotate To solve the trouble, follow procedures below; ASP driving section Check the ASP motor for slackness of
properly when it rotates from the initial 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
position. 2. Rotate Sample Container by hand and check that Sample Container is able to rotate
smoothly. Check the followings for poor contact of

5. Check that Sample Container rotates properly.
Timing: when ASP went off from the zero position
Sensor: ASP ORIGIN = ON
1604 Sample Container cannot rotate To solve the trouble, follow procedures below; ASP driving section Check the ASP motor for slackness of
properly when it rotates to the initial 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
smoothly. Check the followings for poor contact of

Zero-position sensor Check the following for poor contact of
connector etc.
Chapter 2.
Timing: when ASP went back to the zero position -SENSA board (Rotation zero-position
Sensor: ASP ORIGIN = OFF sensor)
-IRU_CN1 board
-MOTOR_SEN_CN board
Alarm List
2-69
2-70
Chapter 2.
1605 Sample Container cannot rotate To solve the trouble, follow procedures below; SPTU driving section Check the SPTU motor for slackness of
properly as Sample Pipette is not 1. Turn OFF the operational PC and the analyzer. belt, pulleys or connector etc.
moved to the safety position. 2. Rotate Sample Pipette to Trough position by hand.
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. connector etc.
Alarm List
5. Check that Sample Pipette works properly. -MAIN_DRV board
If you still have trouble, contact technical support. -IRU_CN1 board
-MOTOR_SEN_CN board
Timing: when ASP starts rotation
connector etc.
-IRU_CN1 board
-MOTOR_SEN_CN board
1606 Sample Container cannot rotate To solve the trouble, follow procedures below; SPT position is out of its Perform the initialization again.
properly as Sample Pipette is not 1. Turn OFF the operational PC and the analyzer. lower limit.
3. Turn ON the analyzer and the operational PC. SPT cannot return to its up Perform the initialization again.
4. Click [Initialization] button on [Daily Maintenance] screen to perform initialization. zero-position due to
5. Check that Sample Pipette works properly. external forth.

connector etc.
M.
2.1.2
2.1
-IRU_CN1 board
-MOTOR_SEN_CN board
1651 Sample Container cannot rotate To solve the trouble, follow procedures below; Same as E1606
ASP (1601~1654)
Alarm by Unit
properly as Sample Pipette is not 1. Turn OFF the operational PC and the analyzer.
Sensor: SPT ROTATION ORIGIN = OFF and SPT UP ORIGIN = OFF

1654 Sample Container cannot rotate To solve the trouble, follow procedures below; Same as E1604
properly when it rotates to the initial 1. Turn OFF the operational PC and the analyzer.
M.
2.1.2
2.1
smoothly.
ASP (1601~1654)
Alarm by Unit
Timing: when ASP went back to the zero position
Sensor: ASP ORIGIN = OFF
Chapter 2.
Alarm List
2-71
2-72
Chapter 2.
N. ISE
1775 An abnormal communication between ISE There is a difficulty in electrical communication with ISE unit. Communication with ISE Check the communication connector
unit and the analyzer have been made. Contact technical support. unit and the power cable of ISE unit for poor
Alarm List
connection.
Status: Abnormal response to Serum Sample request <SAMP>.
-ASP/RCU_DRV board
1776 An abnormal communication between ISE There is a difficulty in electrical communication with ISE unit. Same as E1775
unit and the analyzer have been made. Contact technical support.
Status: Abnormal response to Urine Sample request <URIN>.
1777 An abnormal communication between ISE Refer to ISE error flag which will be added on the result of ISE measurement. Same as E1775
unit and the analyzer have been made. If you still have trouble, contact technical support.
Status: ISE measurement result is unreceived
1780 An abnormal communication between ISE Contact technical support. Same as E1775
unit and the analyzer have been made.

Status: Abnormal response to ISE electrodes exchange request <MANT>.

Status: Abnormal response to ISE prime request <PURG>.

Status: Abnormal response to ISE cleaning request <CLEN>.
1790 Sample Pipette have failed to detect the The surface of wash solution is not detected when Sample Pipette Special Wash. Place Same as E0581
surface of wash solution when the system wash solution on Sample Container.
N.
2.1.2
2.1
performs Sample Pipette Special Wash. If you still have trouble, contact technical support.
Status: Failure of liquid level detection when SPT special wash
ISE (1775~2089)
Alarm by Unit
1791 Reagent Pipette have failed to detect the The surface of wash solution is not detected when Reagent Pipette Special Wash. Same as E0581
surface of wash solution when the system Place wash solution on Reagent Container.
performs Reagent Pipette Special Wash. If you still have trouble, contact technical support.
Status; Failure of liquid level detection when RPT special wash
1792 Sample Pipette has failed to detect the The surface of ISE cleaning solution is not detected when ISE cleaning. Place ISE Same as E0581
surface of ISE cleaning solution when the cleaning solution on Sample Container.
system performs ISE cleaning. If you still have trouble, contact technical support.
Status: Failure of liquid level detection when ISE cleaning
1793 Sample Pipette has failed to detect the The surface of H solution is not detected when ISE calibration. Place H solution on Same as E0581
N.
2.1.2
2.1
surface of H solution when the system Sample Container.
performs ISE calibration. If you still have trouble, contact technical support.
ISE (1775~2089)
Alarm by Unit
Status: Failure of liquid level detection when ISE calibration.
1875 Sample Pipette have failed to detect the The surface of wash solution is not detected when Sample Pipette Special Wash. Place Same as E0581
surface of wash solution when the system wash solution on Sample Container.
performs Sample Pipette Special Wash. If you still have trouble, contact technical support.
Status: Failure of liquid level detection when SPT special wash
1876 Reagent Pipette have failed to detect the The surface of wash solution is not detected when Reagent Pipette Special Wash. Same as E0281
surface of wash solution when the system Place wash solution on Reagent Container.
performs Reagent Pipette Special Wash. If you still have trouble, contact technical support.
Status: Failure of liquid level detection when RPT special wash
1878 Reagent Pipette has failed to detect the The surface of wash solution is not detected when Cuvette Water Placement. Place Same as E0281
surface of wash solution when the system wash solution on Reagent Container.
places wash solution into cuvette. If you still have trouble, contact technical support.
Status: Failure of liquid level detection when Cuvette Water Placement.

Status: Abnormal communication with ISE module
1976 A malfunction of ISE unit has been Contact technical support. Same as E1775
occurred.
Status: Hardware malfunction of ISE module
1977 A malfunction of ISE unit has been Contact technical support. Same as E1775
occurred.
Status: System malfunction of ISE module
1978 The system cannot start ISE Perform ISE calibration. ISE calibration is not Perform ISE calibration.
measurement. complete.
Chapter 2.
Status: ISE module cannot start a measurement
1979 The result of ISE calibration is invalid. Perform ISE calibration. The result of ISE Perform ISE calibration
calibration is invalid.
Status: Invalid ISE calibration is performed
1980 Sample Pipette has failed to detect the Sample Pipette has failed to detect the surface of ISE cleaning solution when the Placement condition of Check the placement of ISE cleaner for
surface of ISE cleaning solution when the system performs ISE cleaning (Deproteinize). ISE cleaner stability.
system performs ISE cleaning Place ISE cleaning (deproteinize) solution on Sample Container. Liquid detection sensor Check the following for poor contact of
Alarm List
(Deproteinize). If you still have trouble, contact technical support. (SPT) connector etc.
-SEN_LL/DL board
Status: Failure of liquid level sensing when ISE cleaning (deproteinize).
2-73
-IRU_CN1 board
2-74
Chapter 2.
-MOTOR_SEN_CN board
1981 Sample Pipette has failed to detect the Sample Pipette has failed to detect the surface of ISE Etching solution when the system Placement condition of Check the placement of Etching for
surface of ISE Etching solution when the performs ISE Etching. Etching stability.
system performs ISE Etching. Place ISE Etching solution on Sample Container. Liquid detection sensor Check the following for poor contact of
Alarm List
If you still have trouble, contact technical support. (SPT) connector etc.
-SEN_LL/DL board
Status: Failure of liquid level sensing when ISE Etching.
-IRU_CN1 board
-MOTOR_SEN_CN board
1982 Sample Pipette has failed to detect the Sample Pipette has failed to detect the surface of ISE activation sample when the Placement condition of Check the placement of ISE activation
surface of ISE activation sample when the system performs ISE activation. ISE activation sample sample for stability.
system performs ISE activation. Place ISE activation sample on Sample Container.
Liquid detection sensor Check the following for poor contact of
(SPT) connector etc.
Status: Failure of liquid level sensing when ISE activation. -SEN_LL/DL board
-IRU_CN1 board
-MOTOR_SEN_CN board
1983 Sample Pipette has failed to detect the Sample Pipette has failed to detect the surface of H solution when the system performs Placement condition of H Check the placement of H solution for
surface of H solution when the system ISE calibration. solution stability.
performs ISE calibration. Place H solution on Sample Container. Liquid detection sensor Check the following for poor contact of
If you still have trouble, contact technical support. (SPT) connector etc.
-SEN_LL/DL board
Status: Failure of liquid level sensing when ISE calibration
N.
2.1.2
2.1
-IRU_CN1 board
-MOTOR_SEN_CN board
1984 ISE module is stopped while the run. Retry ISE measurement for the sample that cannot complete ISE measurement ISE measurement is not Perform ISE measurement again.
ISE (1775~2089)
Alarm by Unit
correctly. complete
Status: ISE module is stopped while the run.
2075 Pumping speed is exceeding the range for Replace Tube unit. Degradation of Tube unit Replace Tube unit.
the pumping speed adjustment. If you still have trouble, contact technical support.
Status: Pumping speed is exceeding the range for the pumping speed adjustment.
2076 L solution has not been detected by LB1 Check remaining volume of L solution. Less remaining amount of Check remaining amount of L solution.
sensor. In case it is not enough, replace the L solution bag to a new one. L solution. If necessary replace L solution bag.
Status: L solution has not been detected by LB1 sensor.

N.
2.1.2
2.1
2077 Flow volume of L solution is incorrect. Perform ISE prime and check if any trouble occurs again. Less remaining amount of Check remaining amount of L solution.
If you still have trouble, contact technical support. L solution. If necessary replace L solution bag.
ISE (1775~2089)
Alarm by Unit
Blockage of flow path Check the flow path from L solution bag
Status: Incorrect flow volume of L solution has been detected by LB1 sensor.
to ISE module for blockage, leakage
etc.
Degradation of Tube unit Replace Tube unit.
2078 H solution has not been detected by LB1 Check if the remaining volume of H solution is more than 500μL. Less remaining amount of Check remaining amount of L solution.
sensor. In case it is not enough, place a new cup of H solution on Sample Container. H solution. If necessary place 500uL or more of H
solution with a sample cup.

Status: H solution has not been detected by LB1 sensor.
-SEN_LL/DL board
-IRU_CN1 board
-MOTOR_SEN_CN board
2079 Flow volume of H solution is incorrect. Perform ISE prime and check if any trouble occurs again. Placement condition of H Check the placement of H solution for
If you still have trouble, contact technical support. solution air bubbles on surface.
Status: Incorrect flow volume of H solution has been detected by LB1 sensor. Prime for SPT Is not Perform prime for analyzer several
enough. time, then perform ISE prime.
2080 Sample has not been detected by LB1 Check if the remaining volume of the sample is more than 500μL. Less remaining amount of Check remaining amount of sample. If
sensor. In case it is not enough, place a new cup of the sample on Sample Container. sample. necessary place 500uL or more of
sample with a sample cup.

Status: The sample has not been detected by LB1 sensor.
-SEN_LL/DL board
-IRU_CN1 board
Chapter 2.
-MOTOR_SEN_CN board
2081 Flow volume of sample is incorrect. Perform ISE prime and check if any trouble occurs again. Placement condition of Check the placement of sample for air
If you still have trouble, contact technical support. sample bubbles on surface.
Status: Incorrect flow volume of the sample has been detected by LB1 sensor. Prime for SPT Is not Perform prime for analyzer several
Alarm List
2082 A malfunction has been occurred during Perform ISE prime and check if any trouble occurs again. ISE module Power the analyzer OFF, and then
LB sensor check. If you still have trouble, contact technical support. power the analyzer ON.
2-75
Status: Anomaly has been occurred during LB1 sensor check.

2-76
Chapter 2.
2083 A malfunction of ISE unit has been Contact technical support. ISE module Power the analyzer OFF, and then
occurred. power the analyzer ON.

Status: Anomaly of the hardware.
2084 L solution has not been detected by LB2 Check the remaining volume of L solution. Less remaining amount of Check remaining amount of L solution.
sensor. In case it is not enough, replace the L solution bag to a new one. L solution. If necessary replace L solution bag.
Alarm List
Status: L solution has not been detected by LB2 sensor.
2085 Flow volume of L solution is incorrect. Perform ISE prime and check if any trouble occurs again. Same as E2077
Status: Incorrect flow volume of L solution has been detected by LB2 sensor.
2086 H solution has not been detected by LB2 Check if the remaining volume of H solution is more than 500μL. Placement condition of H Check the placement of H solution for
sensor. In case it is not enough, place a new cup of H solution on Sample Container. solution air bubbles on surface.
Status: H solution has not been detected by LB2 sensor. Prime for SPT Is not Perform prime for analyzer several
2087 Flow volume of H solution is incorrect. Perform ISE prime and check if any troubles occurs again. Same as E2079
Status: Incorrect flow volume of H solution has been detected by LB2 sensor.
2088 Sample has not been detected by LB2 Check if the remaining volume of the sample is more than 500μL. Less remaining amount of Check remaining amount of sample. If
sensor. In case it is not enough, place a new cup of the sample on Sample Container. sample. necessary place 500uL or more of
sample with a sample cup.

Status: The sample has not been detected by LB2 sensor.
N.
2.1.2
2.1
-SEN_LL/DL board
-IRU_CN1 board
ISE (1775~2089)
Alarm by Unit
-MOTOR_SEN_CN board
2089 Flow volume of the sample is not correct. Perform ISE prime and check if any trouble occurs again. Same as E2081
Status: Incorrect flow volume of the sample has been detected by LB2 sensor.
O.
2.1.2
2.1
O. External Tank
2675 Purified water tank is nearly empty. Fill purified water tank and perform Prime. Amount of purified water is Supply purified water into tank.
External Tank (2605~2680)

Alarm by Unit
less
Status: Purified water tank is nearly empty.
Sensor: TANK WATER = ON External tank sensor Check the external tank sensor for
poor connection etc.
-MAIN_DRV board
2676 Wash solution tank no.1 is nearly empty. Fill Wash solution tank no. 1 and perform Prime. Amount of wash solution 1 is Supply wash solution 1 into tank.
less
Status: Wash solution tank no. 1 is nearly empty
Sensor: TANK WASH-1 = OFF External tank sensor Check the external tank sensor for
-MAIN_DRV board
2677 Wash solution tank no. 2 is nearly empty. Fill Wash solution tank no. 2 and perform Prime. Amount of wash solution 2 is Supply wash solution 2 into tank
less
Sensor: TANK WASH-2 = OFF External tank sensor Check the external tank sensor for
-MAIN_DRV board
2678 Low Conc. wastewater tank is nearly full. Discard wastewater from Low Conc. wastewater tank. Low conc. wastewater tank is Empty Low conc. wastewater tank.
full.
Status: Low Conc. wastewater tank is nearly full.
Sensor: TANK LOW CONC. WASTE = ON External tank sensor Check the external tank sensor for
-MAIN_DRV board
2679 High Conc. wastewater tank is nearly full. Discard wastewater from High Conc. wastewater tank. High conc. wastewater tank is Empty High conc. wastewater tank
full.
Status: High Conc. wastewater tank is nearly full.
Sensor: TANK HIGH CONC. WASTE = ON External tank sensor Check the external tank sensor for
Chapter 2.
-MAIN_DRV board
2680 Degassing process is not complete. Degassing Unit may have a breakage. Breakage of degasser Replace degasser module.
Contact technical support. module.
Status: Purified water is not degassed.
Alarm List
Sensor: D PRESSURE = ON
2-77
2605 Purified water tank is nearly empty. Fill purified water tank and perform Prime. Amount of purified water is Supply purified water into tank.
Chapter 2.
less
Sensor: TANK WATER = ON
2606 Wash solution tank no. 1 is nearly empty. Fill Wash solution tank no. 1 and perform Prime. Amount of wash solution 1 is Supply wash solution 1 into tank.
less
Alarm List
Sensor: TANK WASH-1 = OFF
2607 Wash solution tank no. 2 is nearly empty. Fill Wash solution tank no. 2 and perform Prime. Amount of wash solution 2 is Supply wash solution 2 into tank
less
2608 Low Conc. wastewater tank is nearly full. Discard wastewater from Low Conc. wastewater tank. Low conc. wastewater tank is Empty Low conc. wastewater tank.
full.
Sensor: TANK LOW CONC. WASTE = ON
2609 High Conc. wastewater tank is nearly full. Discard wastewater from High Conc. wastewater tank. High conc. wastewater tank is Empty High conc. wastewater tank
full.
Sensor: TANK HIGH CONC. WASTE = ON
2610 Degassing process is not complete. Degassing Unit may have a breakage. Same as E2680
Contact technical support.
2655 Purified water tank is nearly empty. Fill purified water tank and perform Prime. Same as E2605
O.
2.1.2
2.1
Sensor: TANK WATER = ON

Alarm by Unit
2656 Wash solution tank no. 1 is nearly empty. Fill Wash solution tank no. 1 and perform Prime. Same as E2606
2657 Wash solution tank no. 2 is nearly empty. Fill Wash solution tank no. 2 and perform Prime. Same as E2607
2658 Low Conc. wastewater tank is nearly full. Discard wastewater from Low Conc. wastewater tank. Same as E2608
Sensor: TANK LOW CONC. WASTE = ON

O.
2.1.2
2.1
2659 High Conc. wastewater tank is nearly full. Discard wastewater from High Conc. wastewater tank. Same as E2609

Alarm by Unit
Sensor: TANK HIGH CONC. WASTE = ON
2660 Degassing process is not complete. Degassing Unit may have a breakage. Same as E2680
Chapter 2.
Alarm List
2-79
2-80
Chapter 2.
P. Subtank, Covers
2701 Sample Container lid is not closed. Close Sample Container lid. ASP lid is not firmly closed. Close ASP lid firmly.
Status: Sample Container lid is opened.

ASP lid sensor Check the following for poor
Sensor: ASP ALL COVER = OFF
Alarm List
connection etc.
-Interlock switch
-Hole sensor
2702 Reagent Container lid is not closed. Close Reagent Container lid. RCU lid is not firmly closed. Close RCU lid firmly
Status: Reagent Container lid is opened.

RCU lid sensor Check the following for poor
Sensor: RCU COVER = OFF
connection etc.
-Hole sensor
2703 Mosaic ISE is not closed. Close Mosaic ISE. Mosaic ISE is not firmly Close Mosaic ISE firmly.
closed.
Status: Mosaic ISE is opened.
Mosaic ISE sensor Check the following for poor
connection etc.
-MAIN_DRV board
2704 Sample addition lid is opened. Close Sample addition lid. Sample addition lid is not Close sample addition lid firmly.
firmly closed.
Status: Sample addition lid is opened.
Sensor: ASP FRONT COVER = OFF Sample addition lid sensor Check the following for poor
connection etc.
-MAIN_DRV board
2720 Trough Chamber is overflowed. There is a difficulty in drainage. Trough tubing Check the tubes for damage,
Check if the drain tube on the right side of the analyzer is clogged. leakage, stoppage, etc.
P.
2.1.2
2.1
Tubing for external tanks Check the tubes for damage,
Status: Trough Chamber is overflowed. leakage, stoppage, etc. Check that
Sensor: CHAMBER OVERFLOW = ON the tubing has a correct difference of
Subtank, Covers (2701~2782)

Alarm by Unit
height.
Float sensor Check the following for poor
connection etc.
-Float sensor (Trough chamber)
-IRU_CN1 board
2731 Subtank is not installed. Subtank is not installed. Install Subtank. Subtank is not installed. Install Subtank.
P.
2.1.2
2.1
Subtank sensor Check the following for poor
Status: Subtank is not installed.
connection etc.
Sensor: SUBTANK FULL = ON
-Limit switch

Alarm by Unit
-MAIN_DRV board
2733 The system cannot detect a consumption Subtank sensor has a malfunction. Trough tubing Check the tubes for damage,
of purified water in Subtank. Contact technical support. leakage, stoppage, etc.
Tubing for external tanks Check the tubes for damage,

Status: SUBTANK FULL = ON
leakage, stoppage, etc. Check that
the tubing has a correct difference of
height.
Float sensor (Subtank) Check the following for poor
connection etc.
-Float sensor (Subtank)
-MAIN_DRV board
2735 The system cannot detect the full-capacity To solve the trouble, check following points; Water pressure is not enough. Check the incoming water pressure.
of water, after the system filled purified ･ Is there purified water in Purified Water Tank?
water into Subtank. ･ Is the tip of the supply tube positioned at the bottom of Purified Water Tank?
･ Is there diatoms in Purified Water Tank? Float sensor (Subtank) Check the following for poor
In case the same error happens after checks above, it may have anomaly of pumps. connection etc.
Contact technical support. -Float sensor (Subtank)
-MAIN_DRV board
Status: There is no signal of full-capacity in a given time after the system fills purified
water into Subtank.
Sensor: SUBTANK FULL = OFF
2737 A malfunction of Subtank has been Subtank sensor has a malfunction. Float sensor (Subtank) Check the following for poor
occurred. Contact technical support. connection etc.
-Float sensor (Subtank)

-MAIN_DRV board
2751 Subtank is not installed. Subtank is not installed. Install Subtank. Subtank sensor Check the following for poor
Chapter 2.
connection etc.
-Limit switch
-MAIN_DRV board
2753 The system cannot detect a consumption Subtank sensor has a malfunction. Same as E2737
of purified water in Subtank. Contact technical support.
2755 The system cannot detect the full-capacity To solve the trouble, check following points; Same as E2735
Alarm List
2-81
･ Is there diatoms in Purified Water Tank?
In case the same error happens after checks above, it may have anomaly of pumps.
2-82
Chapter 2.
water into Subtank.
2757 Trough Chamber is overflowed. There is a difficulty in drainage. Same as E2720
Alarm List
Check if the drain tube on the right side of the analyzer is clogged.
Status: Trough Chamber is overflowed.
Sensor: CHAMBER OVERFLOW = ON
2758 Sample addition lid is opened. Close Sample addition lid. Same as E2704
Sensor: ASP FRONT COVER = OFF
2775 Subtank is not installed. Subtank is not installed. Install Subtank. Same as E2731
2777 The system cannot detect a consumption Subtank sensor has a malfunction. Same as E2737
of purified water in Subtank. Contact technical support.
2779 The system cannot detect the full-capacity To solve the trouble, check following points; Same as E2735
･ Is there diatoms in Purified Water Tank?
In case the same error happens after checks above, it may have anomaly of pumps.
P.
2.1.2
2.1
water into Subtank.

Alarm by Unit
2781 Trough Chamber is overflowed. There is a difficulty in drainage. Same as E2720
Check if the drain tube on the right side of the analyzer is clogged.
Status: Trough Chamber is overflowed.
Sensor: CHAMBER OVERFLOW = ON
2782 Sample addition lid is opened. Close Sample addition lid. Same as E2704
Sensor: ASP FRONT COVER = OFF

Q.
2.1.2
2.1
Q. Leakage
2801 Leakage has been detected near Wash Contact technical support. Leakage Specify the location where has a
Leakage (2801~2881)
Alarm by Unit
Syringe/Sample Syringe. leakage, and fix the problem.
Status: Leakage near WPP/SPP
Wipe off leaked water.
Sensor: CHS RIGHT MIDDLE LEAK =ON
2805 Leakage has been detected near Reagent Contact technical support. Same as E2801
Syringe.
Status: Leakage near RPP
Sensor: CHS LEFT MIDDLE LEAK = ON
2807 Leakage has been detected near Supply Contact technical support. Same as E2801
Water Unit.
Status: Leakage near SWU
Sensor: CHS RIGHT LOWER LEAK = ON
2851 Leakage has been detected near Wash Contact technical support. Same as E2801
Syringe/Sample Syringe.

Syringe.
Water Unit.
2875 Leakage has been detected near Wash Contact technical support. Same as E2801
Syringe/Sample Syringe.
Syringe.
Chapter 2.
Water Unit.
Alarm List
2-83
2-84
Chapter 2.
R. Fan
2951 Fan (Power Supply Unit) is stopped. Contact technical support. PSU fan Check that PSU fan is working correctly.
Check the following for poor connection

Status: PSU Fan is stopped.
Alarm List
etc.
Sensor: PSU FAN POWER = OFF
-CNT_CN board
-POWER_CN board
2956 Fan (Chassis) is stopped. Contact technical support. CHS fan Check that CHS fan is working correctly.

Status: CHS Fan is stopped.
etc.
Sensor: CHS CHASSIS FAN = OFF
-MAIN_DRV board
2958 Fan (Detector Unit) is stopped. Contact technical support. DTR fan Check that DTR fan is working correctly.

Status: DTR Fan is stopped.
etc.
Sensor: DTR FAN = OFF
-CNT_CN board
-POWER_CN board
2960 Fan (Reagent Container Peltier 1) is Contact technical support. Peltier fan Check that Peltier fan 1 is working
stopped. correctly.
Status: RCU Peltier Fan 1 is stopped.
Sensor: RCU PELTIER1 FAN = OFF
etc.
-ASP/RCU_DRV board
2961 Fan (Reagent Container Peltier 2) is Contact technical support. Peltier fan Check that Peltier fan 2 is working
R.
2.1.2
2.1
stopped. correctly.
etc.
Fan (2951~2985)
Alarm by Unit
-ASP/RCU_DRV board
2975 Fan (Power Supply Unit) is stopped. Contact technical support. Same as E2951
Status: PSU Fan is stopped.
Sensor: PSU FAN POWER = OFF
2980 Fan (Chassis) is stopped. Contact technical support. Same as E2956
Status: CHS Fan is stopped.
Sensor: CHS CHASSIS FAN = OFF
2982 Fan (Detector Unit) is stopped. Contact technical support. Same as E2958
R.
2.1.2
2.1
Status: DTR Fan is stopped.
Sensor: DTR FAN = OFF
Fan (2951~2985)
Alarm by Unit
2984 Fan (Reagent Container Peltier 1) is Contact technical support. Same as E2960
stopped.
2985 Fan (Reagent Container Peltier 2) is Contact technical support. Same as E2961
stopped.
Chapter 2.
Alarm List
2-85
Chapter 2.
2-86 S. Temperature
3051 Temperature of Incubation Reaction Unit is Temperature of Incubation Reaction Unit must be kept from 35ºC to 39ºC during the IRU heater Check the following for poor
less than 35ºC. measurement. connection etc.
Check the temperature of Incubation Reaction Unit when the status is "Ready", from -IRU_CN2 board
Alarm List
"Maintenance (F10)" > "Performance" screen. Slip ring Check the following for poor
If you still have trouble, contact technical support. connection etc.
-IRU_CN2 board
Status: IRU temperature is less than 35ºC
-MAIN_DRV board
IRU temperature sensor Check the following for poor
connection etc.
-TSP board (Temperature sensor)
-IRU_CN2 board
IRU fuse Check if the fuse is blown out.
3052 Temperature of Incubation Reaction Unit is Temperature of Incubation Reaction Unit must be kept from 35ºC to 39ºC during the Same as E3051
higher than 39ºC. measurement.
Check the temperature of Incubation Reaction Unit when the status is "Ready", from
"Maintenance (F10)" > "Performance" screen.
Status: IRU temperature is higher than 39ºC

3053 Temperature of Reagent Container is Temperature of Reagent Container must be kept from 8ºC to 15ºC during the Peltier module Check the following for poor
higher than 15ºC. measurement. connection etc.
Check the temperature of Reagent Container when the status is "Ready", from -ASP/RCU_DRV board
"Maintenance (F10)" > "Performance" screen. Dusts on peltier cooling fins Check if fins have dusts or dirt. If
S.
2.1.2
2.1
If you still have trouble, contact technical support. necessary clean fins by air blower.
Status: RCU temperature is higher than 15ºC Peltier fan Check that Peltier fan 1 is working
correctly.
Temperature (3051~3075)
Alarm by Unit
Check the following for poor
connection etc.
-ASP/RCU_DRV board
RCU Temperature sensor Check the following for poor
connection etc.
-TSP board (Temperature sensor)
-ASP/RCU_DRV board
3056 Temperature of Incubation Reaction Unit is Error in detecting the temperature of Incubation Reaction Unit has been occurred Same as E3051
undetectable (during the measurement). during the measurement.

S.
2.1.2
2.1
Status: IRU temperature sensor error (during the measurement).
3075 Temperature of Incubation Reaction Unit is Error in detecting the temperature of Incubation Reaction Unit has been occurred Same as E3053
Temperature (3051~3075)
Alarm by Unit
undetectable (during "Ready" status). when the status is "Ready".
Status: IRU temperature sensor error (during "Ready" status).
Chapter 2.
Alarm List
2-87
2-88
Chapter 2.
T. RPPW
Error Error message Action Suspect Check
code
4001 Reagent Pipette cannot do the To solve the trouble, follow procedures below; RPPW is not able to return Perform the initialization again.
aspiration as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer. to its zero position due to
Alarm List
(RPPW) is not ascended enough. 2. Unfasten two screws on left side panel to remove left side panel. external force.
3. Check that Reagent Wash Pump (RPPW) can be moved up and down smoothly by hand.
4. Attach the left side panel. Zero-position sensor. Check the followings for poor contact of
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - SENSA board (Up zero-position)
7. Check that the initialization finishes properly. - IRU_CN1 board
As for the location of the pump, refer to [18.2.2 Syringe tip] in the operator's manual. - MOTOR_SEN_CN board.

RPPW driving section Check the followings for poor contact of
Timing: when RPT started the aspiration at Trough or RCU. connector, etc:
Sensor: RPPW ORIGIN = OFF - MAIN_DRV board
4002 Reagent Wash Pump (RPPW) To solve the trouble, follow procedures below; RPPW driving section. Check the RPPW motor for slackness of
cannot descend from its initial 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
position. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
3. Check that Reagent Wash Pump (RPPW) can be moved up and down smoothly by hand. Make sure that the syringe is in parallel
4. Attach the left side panel. with the plunger.
7. Check that the initialization finishes properly. - MAIN_DRV board.
T.
2.1.2
2.1
As for the location of the pump, refer to [18.2.2 Syringe tip] in the operator's manual. RPPW fluidics system. Check the tubes for damage, leakage,
If you still have trouble, contact technical support. stoppage, etc.
Timing: initialization, when RPPW goes off the zero position Solenoid valve. Check the solenoid valve for sticking odd
RPPW (4001~4055)
Alarm by Unit
Sensor: RPPW ORIGIN = ON object, etc.
connector, etc:
- MAIN_DRV board
connector, etc:
- SENSA board
-CNT_CN board
T.
2.1.2
2.1
code
Light-interrupting plate for Lower the fixing position, and then
the up-zero position perform the initialization again.
RPPW (4001~4055)
Alarm by Unit
sensors
(photo-interrupter) is fixed
too high.
4003 Reagent Pipette cannot do the To solve the trouble, follow procedures above; RPPW driving section. Check the RPPW motor for slackness of
drainage as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer belt, pulleys, plunger or poor contact of
(RPPW) is not descended enough. 2. Unfasten two screws on left side panel to remove left side panel. connector, etc.
3. Check that Reagent Pump (RPPR) can be moved up and down smoothly by hand. Make sure that the syringe is in parallel
4. Attach the left side panel. with the plunger.
As for the location of the pump, refer to [18.2.2 Syringe tip] in the operator's manual. RPPW fluidics system. Check the tubes for damage, leakage,
If you still have trouble, contact technical support. stoppage, etc.

Timing: when RPPW goes back to the zero position
object, etc.
Sensor: RPPW ORIGIN = ON
connector, etc:
- MAIN_DRV board.
connector, etc:
- SENSA board (Up zero-position sensor)
- CNT_CN board
4004 Reagent Wash Pump (RPPW) is To solve the trouble, follow procedures above; Same as E4003
not ascended enough when 1. Turn OFF the operational PC and the analyzer
Reagent Pipette has finished the 2. Unfasten two screws on left side panel to remove left side panel.
Chapter 2.
drainage. 3. Check that Reagent Wash Pump (RPPW) can be moved up and down smoothly by hand.

As for the location of the pump, refer to [18.2.2 Syringe tip] in the operator's manual.
Alarm List
Timing: Initialization, when RPPW goes back to the zero position.
Sensor: RPPW ORIGIN = OFF

2-89
2-90
Chapter 2.
code
4005 Reagent Pipette cannot do the To solve the trouble, follow procedures above; Same as E4003
drainage as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer.
(RPPW) is not descended enough. 2. Unfasten two screws on left side panel to remove left side panel.
3. Check that Reagent Wash Syringe (RPPW) can be moved up and down smoothly by hand.
Alarm List
technical support.
Timing: when RPPW starts movement where is not a zero position.
Sensor: RPPW ORIGIN = ON
aspiration as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer
(RPPW) is not ascended enough. 2. Unfasten two screws on left side panel to remove left side panel.
3. Check that Reagent Wash Pump (RPPW) can be moved up and down smoothly by hand.
T.
2.1.2
2.1
Timing: when RPT starts aspiration by RPPW at Trough or RCU
RPPW (4001~4055)
Alarm by Unit
Sensor: RPPW ORIGIN = OFF
drainage as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer
3. Check that Reagent Pump (RPPR) can be moved up and down smoothly by hand.
T.
2.1.2
2.1
code
RPPW (4001~4055)
Alarm by Unit
Timing: when RPT starts dispensation by RPPW at Trough or RCU
Sensor RPPW ORIGIN = ON
drainage as Reagent Wash Pump 1. Turn OFF the operational PC and the analyzer
3. Check that Reagent Pump (RPPR) can be moved up and down smoothly by hand.
Timing: when RPPW moves from the position where is not the zero position
Sensor RPPW ORIGIN = ON
Chapter 2.
Alarm List
2-91
2-92
Chapter 2.
U. SPPW
4501 Sample Pipette cannot do the aspiration To solve the trouble, follow procedures above; SPPW driving section. Check the SPPW motor for slackness of
as Sample Wash Pump (SPPW) is not 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
ascended enough. 2. Unfasten two screws on right side panel to remove right side panel. connector, etc.
Alarm List
3. Check that Sample Wash Pump (SPPW) can be moved up and down smoothly by Make sure that the syringe is in parallel
4. Attach the right side panel. Check the followings for poor contact of
6. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - MAIN_DRV board.
7. Check that the initialization finishes properly. SPPW fluidics system. Check the tubes for damage, leakage,
stoppage, etc.
object, etc.

Timing: when SPT started the aspiration from SPPW zero position
connector, etc:
Sensor: SPPW ORIGIN = OFF
- MAIN_DRV board.
connector, etc:
- SENSA board (Up zero-position sensor)
- IRU_CN1 board
4502 Sample Wash Pump (SPPW) cannot To solve the trouble, follow procedures above; SPPW driving section. Check the SPPW motor for slackness of
U.
2.1.2
2.1
descend from its initial position. 1. Turn OFF the operational PC and the analyzer. belt, pulleys, plunger or poor contact of
2. Unfasten two screws on right side panel to remove right side panel. connector, etc.
3. Check that Sample Pump (SPPS) can be moved up and down smoothly by hand. Make sure that the syringe is in parallel
4. Attach the right side panel. with the plunger.
SPPW (4501~4556)
Alarm by Unit
SPPW fluidics system. Check the tubes for damage, leakage,
As for the location of the pump, refer to [18.2.2 Syringe tip] in the operator's manual. stoppage, etc.

Timing: initialization, when SPPW goes off the zero position
object, etc.
Sensor: SPPW ORIGIN = ON
connector, etc:
- MAIN_DRV board
U.
2.1.2
2.1
SPPW (4501~4556)
Alarm by Unit
connector, etc:
- SENSA board
- IRU_CN1 board
up-zero position sensors perform the initialization again.
high.
4503 Sample Pipette cannot do the drainage To solve the trouble, follow procedures above; Same as E4501
as Sample Wash Pump (SPPW) is not 1. Turn OFF the operational PC and the analyzer.
descended enough. 2. Unfasten two screws on right side panel to remove right side panel.
3. Check that Sample Pump (SPPS) can be moved up and down smoothly by hand.
Timing: when SPPW goes back to the zero position
4504 Sample Wash Pump (SPPW) is not To solve the trouble, follow procedures above; Same as E4501
ascended enough when Sample Pipette 1. Turn OFF the operational PC and the analyzer.
has finished the drainage. 2. Unfasten two screws on right side panel to remove right side panel.
3. Check that Sample Wash Pump (SPPW) can be moved up and down smoothly by
hand.
Chapter 2.
Timing: Initialization, when SPPW goes back to the zero position
Alarm List
Sensor: SPPW ORIGIN = OFF
2-93
2-94
Chapter 2.
hand.
Alarm List
Timing: when SPPW starts movement from where is not the zero position
4551 Sample Pipette cannot do the aspiration To solve the trouble, follow procedures above; Same as E4501
hand.
U.
2.1.2
2.1
Timing: when SPT starts aspiration by SPPW at Trough or ASP
SPPW (4501~4556)
Alarm by Unit
hand.

U.
2.1.2
2.1
Timing: when SPT starts dispensation by SPPW at Trough or ASP
SPPW (4501~4556)
Alarm by Unit
hand.
Timing: when SPPW moves from the position where is not the zero position
4556 Reagent Pipette cannot drain all liquid To solve the trouble, follow procedures below; Zero-position sensor Check the followings for poor contact of
as it is located on Incubation Reaction 1. Turn OFF the operational PC and the analyzer. connector, etc:
Unit. 2. Rotate Sample Pipette to Trough position by hand. - SENSA board (Rotation zero-position
3. Turn ON the analyzer and the operational PC. sensor)
4. Click [Initialization] button on "Daily Maintenance" screen to perform initialization. - IRU_CN1 board
Timing: when SPPW moves to the zero position
Chapter 2.
Alarm List
2-95
2-96
Chapter 2.
V. Others
5001 Failed to initialize Reagent barcode Wipe the window for Reagent barcode reader with alcohol swab. Connection of BCR Check the followings for poor contact of
reader. If you still have trouble, contact technical support. connector, etc:
- ASP/RCU_DRV board
Alarm List
Status: Reagent barcode reader initialization error BCR Replace BCR and check if the trouble be
solved.
5002 Failed to initialize Sample barcode reader. Contact technical support. Same as E5001
Status: Sample barcode reader initialization error
5051 Number of available cuvette is not enough 24 or more cuvettes are unavailable for the measurement. More than 24 cuvettes are Check “Water blank” screen to see which
for measurement. Perform Cuvette wash from "Daily Maintenance" screen. not able to use cuvette is bad and clean or replace
cuvette.
Status: 24 or more cuvettes are unavailable for the measurement.
5052 Order buffer became full. Contact technical support. Software error Contact manufacturer
Status: Order buffer is full.

5075 Number on the sample barcode is invalid. Check if there is any problem with the barcode label. Unacceptable character is Check if the barcode is written with
If you still have trouble, contact technical support. used to barcode acceptable character.
Status: Barcode character reading error.
V.
2.1.2
2.1
Others (5001~5075)
Alarm by Unit

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Table of Contents

Chapter 1 Troubleshooting 1-1

 Preparation and storing of reagents

 Preparation and handling of samples

 Operating instructions for the analyzer

 If a mechanical or electrical problem is suspected, do not perform inspection

1.1.2 Contact our technical support

 Method information that assume problems

 Description on the problem

 Latest results on the calibrator

 Latest results on the QC sample

 Software version number

 The relevant alarm message and the error description

 Other instruments or maintenance related information

1.2 Power problems

 Main switch on the left hand side of the analyzer: ON

 Breaker in the electrical system

1. Make sure that the main switch of the analyzer is OFF.

2. Unplug the power cable from the analyzer.

5. Put back the fuse holder in reverse procedure of the step 3.

6. Plug the power cable.

7. Turn ON the analyzer.

1.3 Result problems

 Error flags on the calibrator results.

 Error flags on the QC sample or normal sample results

 The QC sample results out of the normal range.

 The results on the specific method are high in all samples.

 The results on the specific method are low in all samples.

 Randomly resulted in the unexpected values.

 The unexpected values on all methods for the specific sample.

 The unexpected values in several results.

1.3.2 Preparation of reagents, calibrators, and QC samples

 Validity term of the reagent

 Correct procedure for the preparation?

 Prepared with fresh decontaminated deionized water and correct diluents?

 Correct procedure for the preparation?

 Stored under the recommended storing?

 Validity term of the QC sample before preparation

 Prepared using the pipette that volume calibrated?

 Validity term of the lot number of the QC sample.

 Prepared with the correct diluents?

 No change of the lot number?

 Prepared with correct volume?

 Stored under the recommended storing?

 Validity term of the calibrator before preparation

 Prepared using the volume-calibrated pipette?

 Validity term of the lot number of the calibrator

 Prepared with the correct diluents?

1.3.3 Frequent error patterns

the calibration setting is appropriate. Re-calibrate if

high. the temperature does not indicate within 37+-0.1ºC,

contact our technical support.

B. The results on the specific method are low in all samples.

of the prepared reagent.

low. the temperature does not indicate within 37+-0.1ºC,

contact our technical support.

joint area of the reagent dispensing system.

C. Randomly resulted in the unexpected values.

the sample cups.

lower than the liquid level. If any problems,

contact our technical support.

cuvette in appropriate speed. Check the stirring

condition whether there is no abnormal noise such