Real Communication 4th Edition OHair

Test Bank
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1. “A learned system of thought and behavior that belongs to and typifies a relatively large
group of people; a composite of shared beliefs, values, and practices” represents which
of the following terms?
A) Society
B) Religion
C) Culture
D) Group-think

2. _________ is the communication between people from different cultures who have
different worldviews.
A) Intracultural communication
B) Intercultural communication
C) Cultural communication
D) Diversity communication

3. Bill grew up in a small rural town where he and most of his classmates shared similar
ethnic, religious, and socioeconomic backgrounds. However, since he has gone away to
college, he has noticed that he is surrounded by people from many different
backgrounds. We would describe Bill's college environment as more _____ than the
town where he grew up.
A) cultural
B) diverse
C) ethnic
D) urban

4. Naoko's American friends sometimes get frustrated with her because she prefers to use
subtle clues to communicate that she disagrees or is uncomfortable in a particular
conversation. What her friends may not realize is that her communication pattern
reflects the _______ Japanese culture in which Naoko was raised.
A) indirect
B) shy
C) high-context
D) low-context

5. The United States is classified as which of the following type of culture?

A) Collectivist
B) High-context
C) Conforming
D) Low-context

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 6. People from which type of culture perceive themselves first and foremost as members of
a group?
A) Individualist
B) Collectivist
C) Low-context
D) High-context

7. Liz prefers working on her own rather than in groups but will tolerate group work if
each member's role or job is clearly defined, each person is responsible for his or her
own work, and each person will be held accountable by his or her supervisor for the
quality of the work he or she does in the group. Liz's perspective seems to reflect which
cultural perspective?
A) Collectivist
B) Individualist
C) Antisocial
D) Democratic

8. _______ is the degree to which a culture adapts its behaviors in order to reduce
ambiguity and risk.
A) Uncertainty avoidance
B) Certainty accommodation
C) Adaptability
D) Flexibility

9. Jim's dad always tells him things like “The early bird gets the worm,” and “We're
burning daylight” in order to remind him that time is finite and that he should get up
early in the morning if he wants to be successful in life. Jim's dad is instilling which of
the following time orientations?
A) Definitive-time
B) Indefinite-time
C) Monochronic time
D) Polychronic time

10. Palestinians use the term al nachba, which translates into English as “the catastrophe”
or “the disaster,” to refer to the creation of the Israeli state. Their linguistic choice
represents _____ and suggests they are a _____ culture.
A) discrimination; racist
B) emotion; passionate
C) hyperbole; collectivist
D) understatement; individualist

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11. The assignment of behavioral and cultural traits to men and women that is determined
by the way a particular culture defines notions of masculinity and femininity is referred
to as ______
A) sex.
B) gender.
C) sexism.
D) sexual orientation.

12. The theory that holds that we each have a sense of ourselves as a unique individual but
that we also define ourselves based on our group memberships is called ______
A) cultural collectivist theory.
B) uncertainty reduction theory.
C) social identity theory.
D) social information processing theory.

13. Andrew met his roommate Danny when they both joined the Independent Filmmakers
Club as freshmen, and they have a large group of mutual friends through that group.
More recently, Danny has joined a fraternity and has been inviting Andrew to join him
at the frat's parties and other events. Andrew has accepted a few invitations but feels
awkward at the fraternity events because he just doesn't identify with the other people
who attend. We would describe the filmmakers' club as Andrew's ________ and the
fraternity as a(n) ___________.
A) ingroup; outgroup
B) outgroup; ingroup
C) a-group; b-group
D) social group; antisocial group

14. What branch of the discipline (of communication) focuses on the ways in which
communication within and between groups affects relationships?
A) Intercultural communication
B) Intersocial communication
C) Interpersonal communication
D) Intergroup communication

15. ____________ is a belief that one's own culture is superior to others' with the tendency
to view other cultures through the lens of one's own.
A) Patriotism
B) Ethnocentrism
C) Bias
D) Xenophobia

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16. Alan believes that school administrators are overly critical and controlling.
Consequently, when the Dean of Students asks to meet with him to discuss what she can
do to help him succeed in his classes, he assumes her goal is to coerce him into dropping
out of his classes. We might describe Alan's perception as _____
A) behavioral confirmation.
B) behavioral attribution.
C) behavioral affirmation.
D) behavioral intervention.

17. _________ theory suggests that interaction between members of different social groups
generates a possibility for more positive attitudes to emerge.
A) Uncertainty reduction
B) Social interaction
C) Social penetration
D) Intergroup contact

18. Culture is synonymous with ethnicity or nationality.

A) True
B) False

19. Our culture is reflected as well as affected by our communication behaviors.

A) True
B) False

20. Communication researchers have found that even people from very different cultures
have nearly identical expectations when they communicate.
A) True
B) False

21. Although you may not interact with many new people in person, you most likely
communicate with new people at least occasionally through media.
A) True
B) False

22. People from low-context cultures use cues like the time, place, relationship, and
situation to interpret messages and send subtle messages.
A) True
B) False

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23. Collectivist cultures tend to be governed by a clear sense of status and hierarchy and
tend to prize loyalty.
A) True
B) False

24. The United States and Canada would be classified as high uncertainty avoidance
cultures.
A) True
B) False

25. An individual in a low power distance culture is less likely to feel anxiety when talking
to someone of higher status than an individual from a high power distance culture
would.
A) True
B) False

26. The phrases “make time” and “buy time” are indicative of a polychronic time culture.
A) True
B) False

27. Rules about where, when, and how to express emotions vary from one culture to
another.
A) True
B) False

28. People from individualist cultures are prone to hyperbole when describing their
emotional response to events.
A) True
B) False

29. The generation into which a person is born can have a significant impact on his or her
attitudes and behaviors.
A) True
B) False

30. Gender and biological sex are basically the same thing.
A) True
B) False

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31. In Vietnam, young teens are expected to develop a strong sense of independence by
taking responsibility for their living arrangements and their studies with little parental
oversight.
A) True
B) False

32. It is common for people to feel anxiety when engaged in intercultural communication.
A) True
B) False

33. In order to avoid ethnocentrism we must resist the tendency to feel national pride.
A) True
B) False

34. Stereotypical beliefs about and attitudes toward others may lead us to interact with them
in such a way that we set them up to prove our perceptions true.
A) True
B) False

35. One of the best ways to reduce one's uncertainty and anxiety about interacting with
people from other social groups and cultures is to take the opportunity to interact with
diverse groups of people in our social, educational, and professional lives.
A) True
B) False

36. Effective intercultural communication often requires us to accommodate—to adapt our

verbal and nonverbal behaviors toward others to facilitate understanding and create a
feeling of convergence.
A) True
B) False

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Answer Key
1. C
2. B
3. B
4. C
5. D
6. B
7. B
8. A
9. C
10. C
11. B
12. C
13. A
14. C
15. B
16. C
17. D
18. B
19. A
20. B
21. A
22. B
23. A
24. B
25. A
26. B
27. A
28. B
29. A
30. B
31. B
32. A
33. B
34. A
35. A
36. A

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