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Assessment 4: Informatics and Nursing-Sensitive Quality Indicators

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Capella University

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Course Name
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Nov 6, 2023
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Informatics and Nursing-Sensitive Quality Indicators
Greetings, everyone! I am excited to welcome you to this captivating presentation delving into
the intersection of informatics and nursing-sensitive quality indicators, with a particular focus on
nurse turnover. My name is __, and together, we will explore the pivotal role of technology in
collecting and presenting data on nurse turnover. Guided by insightful conversations with field
experts, akin to the interview format you just experienced, we will unravel the complexities of
nurse turnover as a nursing-sensitive quality indicator. Before delving into this topic, let's
navigate through the purpose and significance of these quality indicators. Join me on this

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intriguing journey to understand how informatics enriches our comprehension of
nursing-sensitive quality indicators, ultimately enhancing patient care.

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Nursing-Sensitive Quality Indicators

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The National Database of Nursing-Sensitive Quality Indicators (NDNQI) serves as a
comprehensive resource assessing quality indicators directly tied to nursing practices in
healthcare settings. These indicators aim to gauge how nursing care influences patient

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outcomes, encompassing crucial aspects such as safety and satisfaction. A key indicator under
scrutiny is the "Nurse Turnover Rate," which calculates the percentage of nurses leaving an
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institution within a specific time frame, often a year.
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Monitoring this turnover rate is crucial due to its significant impact on patient care quality and
safety. High nurse turnover affects patient care and safety by disrupting the continuity of care
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and eroding patient familiarity and trust. The constant influx of new staff may lead to potential
errors, jeopardizing patient safety. Additionally, persistent turnover negatively impacts staff
morale and job satisfaction, influencing patient care quality (Barchielli et al., 2022).
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Understanding the nurse turnover rate is vital for novice nurses as it shapes their professional
environment and the care they provide, prompting a proactive approach to fostering a positive
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work culture (Bae, 2022).


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Interdisciplinary Team's Role in Data Collection and Reporting


The collaborative efforts of the interdisciplinary team play a pivotal role in gathering and
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disseminating quality indicator data to enhance patient safety, improve care outcomes, and
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boost overall organizational performance. One effective method involves conducting exit
interviews with departing nurses to gather insights into the reasons for leaving, informing the
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organization's understanding of turnover-related issues. Nurses provide insights into staffing


and turnover effects, while leadership analyzes trends, develops retention strategies, and
emphasizes accurate data collection.

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Human resources contribute information about new hires and departures, quality improvement
specialists interpret data patterns for interventions, administrative staff maintain accurate
records, and clinical educators integrate new nurses for better retention and indirectly influence
turnover metrics (Costello et al., 2021). Nursing-sensitive quality indicators, exemplified by the
nurse turnover rate, are essential for assessing nursing's impact on patient safety and
outcomes. These indicators help identify and address challenges caused by staffing changes
and guide interventions. Novice nurses must grasp these indicators to understand their
implications for patient care and their role in promoting a culture of safety and quality.

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Use of Quality Indicator Data by Healthcare Organization
Based on insights obtained through interviews with experts, it is evident that the organization

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has an efficiently organized and technology-centric procedure for acquiring information on nurse
turnover within their system. They have streamlined the process by incorporating data collection

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directly into the electronic medical record (EMR) system. This allows real-time data entry by
nurses, ensuring accuracy and minimizing errors. The user-friendly interface aids in precise and
consistent data input. The organization takes a comprehensive approach to sharing aggregated

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data, using visual tools like dashboards and reports, facilitating understanding of trends and
outcomes. Nurses actively contribute to accurate reporting through their involvement in data
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entry related to nursing interventions. The accuracy of this data directly impacts the reliability of
the nurse turnover indicator, enabling the organization to identify trends and implement
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strategies for patient safety and care improvement (Jedwab et al., 2021).
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Nursing-sensitive quality indicators, such as nurse turnover, significantly contribute to positive


outcomes in this healthcare context. Understanding the insights gained from tracking nurse
turnover goes a long way in improving patient safety, care results, and the organization's overall
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performance. Collecting and analyzing data systematically provides insights into staffing
dynamics influencing patient care quality.
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Proactively managing nurse turnover retains experienced staff, minimizes disruptions in care,
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and reduces errors from inexperienced staff. Integrating these quality indicators into daily
practice fosters a culture of improvement and accountability. Involving nurses in data collection
and reporting empowers them to contribute to data accuracy and care quality. Precise data entry
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reflects the quality of care and the organization's commitment to excellence. This underscores
the connection between accurate data and patient safety (Poon et al., 2022). Hence,
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nursing-sensitive quality indicators such as nurse turnover are pivotal in guiding the organization
toward elevating patient safety, care outcomes, and overall performance. The seamless
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integration of data collection, sharing, and nurses' involvement is crucial in achieving these
goals. By effectively managing data, acknowledging nurses' contributions, and making informed
choices, organizations can create an environment of excellence that prioritizes patients'
well-being and optimizes their healthcare experience.
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Evidence-Based Practices (EBP) Guidelines for Nurses
In recent years, the focus on nursing-sensitive quality indicators as a foundation for
evidence-based practice guidelines has gained substantial attention in scholarly circles. This
acknowledgment underscores their crucial part in assisting nurses in efficiently leveraging
patient care technologies to elevate patient safety, satisfaction, and overall outcomes. A study
by Oner et al. (2020) highlights the essential link between nursing-sensitive quality indicators
and evidence-based practice guidelines, emphasizing insights into the relationships among
nursing care, patient outcomes, and healthcare settings. Applying these indicators to nurse

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turnover makes patterns and trends related to staffing dynamics impacting patient care quality
apparent.

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Moreover, integrating evidence-based practice guidelines from nursing-sensitive quality
indicators directly enhances patient safety, satisfaction, and outcomes. As Hu et al. (2022)

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discussed, these indicators serve as valuable tools for assessing the influence of nurse turnover
on patient care processes. This assessment informs the creation of evidence-based guidelines
that guide nurses in effectively using patient care technologies to ensure consistent and

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high-quality care delivery. Aligning technology utilization with these guidelines enables nurses to
address potential gaps caused by staff turnover, thereby maintaining a consistent standard of
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care and improving patient safety.

For instance, consider the application of patient monitoring technologies. Nurses can develop
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guidelines specifying the necessary frequency and intensity of patient monitoring by drawing
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insights from nursing-sensitive quality indicators such as nurse turnover. These guidelines also
incorporate strategies to tackle challenges stemming from staff turnover, contributing to better
patient outcomes. By following these guidelines, nurses can effectively utilize patient care
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technologies, improving patient safety, satisfaction, and overall results. This integration
demonstrates a proactive approach that aligns nursing practice with the evolving healthcare
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landscape, ultimately resulting in an improved quality of patient care.


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Conclusion
In concluding our exploration of the nursing-sensitive quality indicator of nurse turnover, it is
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evident that this metric holds immense significance for patient care and safety. Our journey has
revealed how nurse turnover directly impacts the continuity of care and patient trust, also
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potentially contributing to errors due to staffing changes. By comprehending the implications of


nurse turnover, we empower ourselves to address staffing challenges and proactively nurture a
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culture of retention. This, in turn, paves the way for a healthcare environment prioritizes patient
safety, care quality, and the overall well-being of both patients and healthcare professionals.

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References
Bae, S. (2022). Noneconomic and economic impacts of nurse turnover in hospitals: A
systematic review. International Nursing Review, 69(3). https://doi.org/10.1111/inr.12769

Barchielli, C., Rafferty, A

. M., & Vainieri, M. (2022). Integrating key nursing measures into a comprehensive healthcare
performance management system: A Tuscan experience. International Journal of Environmental

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Research and Public Health, 19(3), 1373. https://doi.org/10.3390/ijerph19031373

Costello, M., Russell, K., & Coventry, T. (2021). Examining the average scores of nursing

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teamwork subscales in an acute private medical ward. BMC Nursing, 20(1).
https://doi.org/10.1186/s12912-021-00609-z

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Hu, H., Wang, C., Lan, Y., & Wu, X. (2022). Nurses’ turnover intention, hope, and career identity:
The mediating role of job satisfaction. BMC Nursing, 21(1).

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https://doi.org/10.1186/s12912-022-00821-5

Jedwab, R. M., Hutchinson, A. M., Manias, E., Calvo, R. A., Dobroff, N., Glozier, N., & Redley,
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B. (2021). Nurse motivation, engagement and well-being before an electronic medical record
system implementation: A mixed methods study. International Journal of Environmental
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Research and Public Health, 18(5). https://doi.org/10.3390/ijerph18052726
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Oner, B., Zengul, F. D., Oner, N., Ivanova, N. V., Karadag, A., & Patrician, P. A. (2020).
Nursing-sensitive indicators for nursing care: A systematic review (1997–2017). Nursing Open,
8(3). https://doi.org/10.1002/nop2.654
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Poon, Y.-S. R., Lin, Y. P., Griffiths, P., Yong, K. K., Seah, B., & Liaw, S. Y. (2022). A global
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overview of healthcare workers’ turnover intention amid COVID-19 pandemic: A systematic


review with future directions. Human Resources for Health, 20(1).
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https://doi.org/10.1186/s12960-022-00764-7
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