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AREAS OF THE RESTAURANT prepared foods.

If necessary, consider chilled preparation areas


1. Receiving Area for high-risk food environments.
Principles in Determining the Appropriate Location of the Area
The receiving area is where food and supplies are
checked, examined, and weighed before storage. • Should provide sufficient space to accommodate the
Principles in Determining the Appropriate Location of the Area equipment required for an efficient arrangement or for
the best possible flow of work
• Should be accessible from the main roads and should
Commonly Used Tools and Equipment
provide a space for delivery trucks
• Should be large enough to allow the examination of all • Machines for peeling, cutting grinding, slicing, mixing,
food supplies portioning, processors, and slicers
• Should be equipped with scales for weighing food and • Work Tables
supplies
4. Cooking Area
Commonly Used Tools and Equipment
An area where the art of preparing food with the use of
• Weighing scale of different models
heat is concluded. Workflow and safety should be the prime
driver in the layout of a professional kitchen.
2. Storage Area Principles in Determining the Appropriate Location of the Area
A part of the restaurant that provides safe space storage for • Should be located near the storage and preparation
food. Storage Area is divided in to two parts, the dry storage and areas
the cold storage. • Should be accessible to the pot and pan area and the
• Dry Storage serving area
o The storage space of products, such as • For large kitchen, an island arrangement is usually
food, which do not require favoured over a wall set-up
a climate controlled environment. Items place Commonly Used Tools and Equipment
d in dry storage generally have a long shelf life.
• Cold Storage • High and Low Pressure Burners
o An artificially cooled place used to keep the • Ovens
food fresh and in good condition. • Auxiliary Cooking Equipment
o Chiller – space refrigerated to temperatures • Fryers
above 32 degrees Fahrenheit • High and Low Pressure Chinese Cooker
o Freezer – space refrigerated to temperatures at • Rice Cooker
or below 32 degrees Fahrenheit • Griddle Plates
• Broilers
Principles in Determining the Appropriate Location of the Area
• Grease Filters
• Must have provisions for dry and cold storage • Shelving Cabinets
• Must be accessible to receiving, preparing, and cooking • Work Tables
area • Sink
Commonly Used Tools and Equipment
• Dollies 5. Pots and Pans Area
• Pallets
A place for storing cookware like pots and pans.
• Bins
• Shelves
• Walk-in/ Pass Through Chiller and Freezer Principles in Determining the Appropriate Location of the Area
• Refrigerator • Should be near the cooking unit but away from the main
traffic lines
• The area separated from the other units should be
3. Preparation Area
equipped with deep sinks with an abundant supply of
A part of a kitchen where food is prepared. Process of hot and cold water
washing, paring or peeling, cutting, trimming or shaping are • A mobile rack for the pots and pans is recommended
commonly done in this area. Different processes should be
segregated, for example, raw meat and fish separate from
Commonly Used Tools and Equipment • In modern times it is usually adjacent to the kitchen for
convenience in serving
• Shelving Cabinets
• Metal Shelves Commonly Used Tools and Equipment
• Tables and Chairs
6. Service Area • Chinaware, Silverware, Glassware, and Service Ware

An area where prepared meals are laid-out and readied


for service. The space requirement is often underestimated. 10. Waiter’s Station
Whether the operation is waited or tray-line style, you can
This area is the place where preparations for service are
minimize queuing by setting-up multi pick-up and service points.
undertaken. It is usually stocked with supplies, condiments,
Consider enough space for holding hot and cold foods that are
cutleries, and service equipment that will be used for set-up and
ready for service.
service.
Principles in Determining the Appropriate Location of the Area
Principles in Determining the Appropriate Location of the Area
• Service counters to be provided will depend upon the
• Commonly located near the different table sections for
number of clientele to be served and the speed of
easier access and faster service
service desired
Commonly Used Tools and Equipment
Commonly Used Tools and Equipment
• Sideboards or cabinets with drawers
• Service Counters
• Silverware, Glassware, and Service Ware
o Hot Counters
o Cold Counters
• Mobile Carts 11. Cashier’s Counter
• Microwave Oven
This is the area where the cashier is seated to attend to
bill settlement.
7. Façade Commonly Used Tools and Equipment
Exterior side of a building, usually, but not always, the • Cash Register or Point of Sales System
front. The word came from the French Language meaning • Credit Card Terminals
“frontage” or “face.” In architecture, it is the most important • Bill Forms and Receipts
aspect from a design standpoint, as it sets the tone for the rest of
the building.
Principles in Determining the Appropriate Location of the Area 12. Bar Counter

• Preferably adjacent to the parking area or to the area A place where drink orders are placed and prepared.
most seen by potential market Manned by are bartender or a bar waiter who is in charge of drink
8. Reception Area preparation and dispatching. For large volume of orders, a barboy
is assigned to assist the bartender.
An area for receiving and entertaining visitors. This is the first
area the guest will see upon arrival. Manned by a receptionist. Commonly Used Tools and Equipment

Commonly Used Tools and Equipment • Bar Sink


• Commercial Blender
• Receptionist Book or Guest List • Commercial Ice Machine
• POS Terminal • Mini Fridge

13. Dishwashing Area


9. Dining Area
Allocated space for cleaning and sanitizing soiled dishes,
A room for consuming food. Historically the dining room
utensils, cookware, service ware, etc.
is furnished with a rather large dining table and a number of
dining chairs; the most common shape is generally rectangular Principles in Determining the Appropriate Location of the Area
with two armed end chairs and an even number of un-armed side
• Should be near the tray assembly area
chairs along the long sides. Some are also have function rooms.
• If adjacent to the dining room, the area should have
Principles in Determining the Appropriate Location of the Area provisions for sound proofing
• Doors should permit free entry and exit of various types APPLIED FOODSERVICE SANITATION
of dish carts Sanitary and safe handling must be practiced
throughout the foodservice facility to avoid food contamination.
Commonly Used Tools and Equipment Sanitation
• Dishwashing Machine • The science of bringing about general healthful
• Manual Dishwashing Sink conditions.
o 3 Compartment Sink • Should be treated as a way of life in foodservice
o 2 Compartment Sink • Any laxity in sanitation rules can mean illness for the
customer, loss of business, and financial bankruptcy.

14. Manager’s Office To Clean

A room where managers and supervisors prepare • is to eliminate or to be free of all visible dirt
documents, plans and organizes operation and manpower. May To Sanitize
also serve as a counselling room for staffs. Keys for the different
• is to be free from infection and disease by eliminating
areas can also be found here.
harmful microorganisms
Commonly Used Tools and Equipment • is to render effective bacterial treatment on surfaces of
• CCTV Monitor utensils and equipment to make it free of pathogenic
• Shelves microorganisms
• Desk
• Personal Computer Presidential Decree No. 856 of December 23, 1975
In the Philippines, P.D. No. 856 embodies the Code on
15. Employees’ Area Sanitation of the country. Chapter III, Section 17 to Section 30 of
the Code specially pertain to food establishment sanitation.
It is the locker room where employees can change their
uniforms and use the restroom allocated for them. Sometimes it • Section 17 includes sanitation requirements for
is also equipped with eating facilities where staffs can sit down foodservice structures and facilities. Section 19
and eat their meals. It is customary that the male and female describes the requirements for food handlers.
rooms are separated. • Sections 20, 21, and 22 outline the regulation of toilet
Principles in Determining the Appropriate Location of the Area and washing facilities, disposal of refuse, and vermin
control.
• Should not directly open to the kitchen or to the dining • Sections 23 to 30 presents rules about equipment and
room but to a corridor utensils as well as the food servicing operation.
Commonly Used Tools and Equipment The following are the standards in the various work areas:
• Lockers Receiving Area
• Toilets and Urinals
• Upon receipt, food is inspected for spoilage or insect
• Bundy Clock
infestation
• Tables and Chairs
• Perishable goods are immediately kept in chillers and
• Single Bed
freezers
• Containers and packages that are emptied are promptly
16. Garbage Area discarded to the disposal area
• He receiving area must be kept clean and free of food
Principles in Determining the Appropriate Location of the Area particles and debris
• Should be located at the back of the establishment with Dry and Cold Storage Area
built-in sanitation facilities
• All food must be kept at least six inches above the floor
Commonly Used Tools and Equipment
• Area must be clean and free of spills
• Different Garbage Bins • Shelves must be high enough from the floor, and away
from the wall to allow cleaning and ventilation
• Food must be stored following the “first-in, first-out”
principle and overcrowding must be avoided
• Empty containers and trash must be removed regularly
• Must be insect and rodent free • Hot holding equipment are available to maintain hot
• Chillers and freezers should have thermometers and foods at above 140°F, cold foods at 40°F or lower
must be clean and free from objectionable odor • Utensils that are not used are cleaned, sanitized and
Some measures to follow for proper storage of chilled items. properly stored
• Cook’s sink are used solely for food preparation
The Rule The Reason • Cleaning supplies and pesticides should not be found in
Pack food loosely To allow air circulation this area

To allow cool interior and


Store in shallow pans
exterior areas
To protect from odor,
Cover food
drippings, and drying out
Throw away food that is To prevent crowding and
not going to be used to increase air circulation
To keep clean and prevent
Defrost refrigerator
dirt and bacteria from
frequently
accumulating
Frost on pipes cuts down
Defrost before ¼” frost
cooling process
Opening the door lets
Open door only when
warm air in which raises Figure 1 Food Danger Zone Chart
necessary
temperature Dining Area and Service Area
• The area including floor, tables, and chairs are kept clean
Preparation Area and dry
Vegetable Preparation Area • Silverwares and serving utensils are stored to prevent
contamination
• Should be clean and free of objectionable odor, empty • Clean towels are used for wiping dining tables and chairs
containers, insect and rodents • Insect sprays are not to be used during service
• Vegetable sink is only used for preparation • Chinaware and silverware are picked up by the rims and
• Tools and equipment are cleaned between usage handles, respectively
• Cutting boards are in good condition: free of splits or
Ware-Washing and Storage
cuts. They must be cleaned and sanitized between uses.
If possible, have separate cutting board for raw and • There should be sufficient hot water supply to meet the
cooked food. requirements of the foodservice operation; rinse
temperature at least 170°F should be maintained for
tableware and utensils. A three-compartment sink is
Meat Cutting Area ideally used for manual dishwashing.
• The area is clean and free of objectionable odor, empty • The detergent concentration is maintained at the
cartons and wrappers necessary level for effective washing
• Cutting boards in good condition: free of splits, cuts and • Personnel should wash hands between handling soiled
holes, cleaned every after use table ware and sanitized ware
• All tables and meat cutting equipment are cleaned and • Ware-washing equipment are cleaned after each day’s
sanitized when not in use use to remove chemicals, food particles, soil, and debris
• Frozen meat, fish and poultry are thawed inside the Garbage Disposal Area
refrigerator
• Area is generally clean and orderly: floor, platform, or
• Meat sinks are used for food and not for hand washing
ground surface should be without traces of spilled
or mop washing
particles of food
Cooking Area • Area has no foul odor
• The area is clean and free from accumulated debris • Trash are confined in plastic-lined and covered
• Floor is dry with no evidence of insects and rodents containers which are regularly picked up to prevent
• Thermostats of equipment are properly working accumulation
• Empty garbage containers are washed prior to reuse 16. Don’t carry anything that blocks your vision.
• There must be no evidence of rats, rat holes, or nests in 17. Avoid using blind doors. Use one with a glass to be able
the vicinity of the disposal area to see people coming and out of the door. If possible,
use separate door for entry and exit.
Employees' Facilities and Rest Rooms
18. Check for safety hazards and take corrective action
• The area is clean, dry and free of odor before an accident or injury can happen.
• There is sufficient supply of soap and tissue paper for
employees’ needs
• All sanitary equipment are operating efficiently and in MENU
good condition
• There is adequate hot and cold water supply It is defined as a presentation of food and beverage that a
• Proper receptacles are made available for disposal of restaurant is offering. It is primarily a selling aid. A menu must be
waste materials appealing to the customers and encourages them to accept it and
• There should be no evidence of rodents or insects in the want to open it to view its contents. It must contain adequate
facilities information, easily found and followed, will make the customer
feel more at home and will assist in selling the menu.

SAFETY MEASURES Things to consider in designing a menu:


• Size and shape
To prevent accident and injuries at work, it is important
• Artwork
for every employee to be alert in identifying and eliminating
• Color
safety hazards. Hazard is anything that can potentially cause an
injury or damage. To avoid such things from occurring, here are • Ease of handling
some safety measures to keep in mind: • Layout
• Information it contains
1. Keep the dining area and food preparation area free of • Logical flow of information
obstruction • Headings
2. Floors must not be slippery nor wet. Clear floors of oil • Prices are clearly indicated
and grease. To clear grease, use hot water or hot sponge
• Service charge
and wipe - dry. Slippery polish should not be used on
• Description of dishes
kitchen floors.
• Specialty of the house
3. Any broken tile must be repaired immediately since it
• Details of the dish of the day
can cause accidents.
4. Use safety shoes in the kitchen – preferably leather and
Menu Planning – is one of the functions required before
high cut.
assembling the food materials to produce quality meals.
5. Clear away all grease, stain and dirt in stoves regularly.
Grease can ignite fire.
Kinds of Menu
6. All gas operated kitchen equipment should be turned off
after using and the main gate valve should be shut-off
before closing the kitchen. • Cycle Menu – a kind of menu planned for a specific
7. Ask you supervisor for proper operation of all power period of time and rotated according to pattern.
equipment. • Set Menu – a fixed menu that is used for all customers.
8. Turn off and pull the plug of a machine before cleaning • Selective Menu – a menu that offers choices for each
and assembling. course.
9. Before plugging an equipment, make sure all switches • Table d’hôte Menu (Table of the Host) – a complete
are off. meal offered for a single price, although it may offer
10. All slicers and machines must be rested to “0” position some choices, all have the same price.
after each use. • À la carte Menu (From the Card) – menu wherein food
11. Report any defect or missing parts of a machine to your is priced individually.
supervisor immediately even if it is a minor malfunction.
Influences on Menus
12. Do not use machines when not authorized to do so or
when you are not familiar with its use.
Health and Eating
13. To prevent falls, never stand on chair, table or box.
The key issue in the relationship of health and eating is
14. Use handrails when going up and down the stairs.
healthy diet. Customers are increasingly looking for the
15. Keep aisles and stairs free of obstructions to prevent
availability of choices that will enable them to have a balanced
accidents.
diet.
• Fruitarians – more restricted form of
Dietary Requirements vegetarianism. Do not eat food of animal origin,
There are a variety of medical conditions, including pulses and cereals. Diet mainly includes raw
allergies, which are more common than was previously and dried fruit, nuts, honey, and olive oil.
understood. Customers may therefore require a certain diet for
medical reasons. These customers will need to know about the Ethical Influence
ingredients used in a dish, since eating certain things may make Customers have become increasingly aware of ethical
them very ill and may be even fatal. issues, such as:
• Ensuring sustainability of food
• Allergies • Fair trade
• Diabetic – diet may include those with low cholesterol • The acceptability of genetically modified foods
and low sugar content • Reducing food packaging and food waste
• Low Cholesterol • Reducing the effects of food production and
• Low Sodium/ Salt – requires a reduction in the amount transportation on the environment.
of sodium or salt consumed
Factors to Consider in Menu Preparation
Cultural and Religious Dietary Influences
Different religious faiths have differing requirements • Customer – the number, age, sex, nutritional needs,
with regards to the dishes/ ingredients that may be consumed, food preferences, and paying capacity.
and these requirements also cover preparation methods, cooking • Operation – equipment in the kitchen, personnel,
procedures and the equipment used. especially their number and skills; budget and style of
service.
• Hindus –do not eat beef and rarely pork. Some will note • Environmental Factors – time of day, season, climate,
eat meat, fish or eggs. and availability of food sources.
• Jews – only “clean” (kosher) animals may be consumed. • Aesthetics – variety, color, texture, shape, flavor and
They do not eat pork, shellfish or animal fats. There are consistency.
restrictions placed on methods of preparation and
cooking. Menu Components
• Muslims – will not eat meat, offal, or animal fat unless it
is halal (lawful, as required under Islamic Dietary Law) Variety – adds interest to the menu and stimulates appetite and
meat. Will not consume in alcohol, even when used in can be achieved in different ways.
cooking. • Serving Temperature – easiest way to provide variety.
• Sikhs – do not eat beef or pork. Other may eat fish, • Cooking Techniques – roasted, broiled, fried, steamed,
mutton, cheese and eggs. Will not eat halal meat. etc.
• Rastafarians – will not eat any processed food, pork, or • Texture – can be liquid, soft, solid, chewy, crispy, rich,
fish without fins (eels). Will not consume tea, coffee or etc.
alcohol. • Height – a plate on which everything is in one height
• Roman Catholic –few restrictions on diet. Usually, will lacks appeal.
not eat meet on Ash Wednesday and Good Friday. Some • Taste – avoid offering too many foods that contain same
keep the past tradition of not eating meat on Friday, fish ingredients or the same intensity of flavor.
and dairy may be eaten instead. • Shapes – varying shapes of foods on a plate offer
diversity.
Vegetarianism
This may be a result from cultural, religious, ethical,
Balance–a menu can achieve balance by offering an appropriate
moral or physiological consideration.
range of food items within each menu classification.
Forms of Vegetarianism
Composition – refers to a plate’s visual and sensory appeal.
• Semi – do not eat red meats or all meats other
Generally, an odd number of foods on a plate are more visually
than poultry, or all meats. Diet includes fish and
appealing than an even number. Food must be served in
may include dairy produce.
appropriate portion sizes.
• Lacto-ovo – do not eat meat, fish or poultry but
may consume milk, milk products and eggs.
Descriptive Copy – menu text that describes each menu item.
• Lacto – do not eat meat, fish, poultry or egg but Adjectives used should reflect the concept and theme.
may consume milk and milk products.
• Vegans – do not eat foods of animal origin.
Truth in Menu – federal law requires that certain menu • Classic Ranch Dressing – condiment made of buttermilk
statements be accurate. Menu information such as quantity, or sour cream, mayonnaise, minced green onion, garlic
quality, price, brand names, product identification, origin, powder, and other seasonings. Also popular as a
merchandising terms, preservation methods, food preparation, dipping.
and verbal and visual presentation must be accurate. • Balsamic Salad Dressing –a mixture of oil, vinegar, salt
and pepper to taste, herbs, mustard or egg yolk.
Classification of Food Menu Balsamic Vinaigrette is made by adding olive oil and
other seasonings into balsamic vinegar.
Appetizer or Hors d’œuvre – food items served before the main
course of a meal. A one-bite appetizer is known as amuse- Intermezzo – served between main courses in a 7 to 15 meal
bouche. It may be stationary or passed. Stationary hors d’œuvre course dinner as a way to cleanse the palate. It is usually small,
are also referred to as table hors d’œuvre and passed hors light and refreshing. Sorbet is commonly used.
d’œuvre are also called as butler-style hors d’œuvre.
Main Course–featured or primary dish in a meal consisting of
• Canapés • Sausages
• Dumplings several courses. It usually follows entrée course, and the salad
• Cold Cuts course. Entrée is used as a synonym for the main course in United
• Bruschetta
• Crudités Sates. It is usually heaviest, heartiest, and most complex dish on
• Deviled Eggs a menu. Main ingredient is commonly meat or fish. Often
• Cheeses preceded by an appetizer, soup, or salad, and followed by
dessert.
Soups–a liquid food made by combining ingredients until the
flavor is extracted, forming a broth. Traditionally, soups are Meat – animal flesh that is eaten as food.
classified into two broad groups: clear soups and thick soups. • Beef – meat from bovines, especially domestic cattle
(cows). It includes medium to large sized ungulates
French Classification of Clear Soup (hoofed animals).
• Bouillon – in French Cuisine it is simply a broth. Usually • Veal –meat from calves (young cattle, usually 9 months
made by simmering mirepoix, aromatic herbs (bouquet old) most veal come from male calves of dairy cattle
garni) with beef, veal, or poultry bones or with shrimp, breeds.
or vegetables in boiling water. • Lamb – is a young animal (usually 1 year old) belonging
• Consommé – made from richly flavored bouillon that to the genus Ovis. Meat from a sheep (1 year older than
has been clarified through a fining process involving egg a lamb) is called hogget and meat from the adult sheep
protein. is known as mutton.
• Pork – culinary name for meat from domestic pig
Salad – often served as an appetizer before a larger meal, but can
also be a side dish or main course. They include a mixture of hot Poultry – domesticated birds kept for meat, eggs, and feathers.
and cold foods, often including raw vegetables. Green salads with Also includes birds like pigeons or doves or game birds like
leaf lettuces are generally served with salad dressings. pheasants.

Popular Salad Dressings Game – animal hunted for food or not normally domesticated.
• French Dressing – is a term to describe vinaigrette in US Game animals are also hunted for sport.
and Great Britain. In US, it is almost always reddish made • Furred Game – most widely available game animals are
from vegetable oil, vinegar, ketchup, water, paprika, and venison (deer), rabbit, and wild boar.
other spices. • Feathered Game –most popular feathered game are
• Thousand Island – commonly made from mayonnaise, quail, pheasant, and partridge.
ketchup, Tabasco sauce and finely chopped pickles,
onions, bell peppers, and green olives. Chopped hard- Fish – either seawater or fresh water. It is classified by experts
boiled egg is also common. into three categories based on their shape and skeletal structure.
• Italian Dressing – a vinaigrette-type dressing found in US Round, flat or boneless.
cooking. It is a mixture of water, oil, vinegar or lemon
juice, pepper, minced onions and bell peppers, sugar or Shellfish – exoskeleton-bearing aquatic invertebrates used as
high fructose corn syrup, and variety of herbs and spices. food.
• Blue Cheese Dressing –popular salad dressing and dip in • Mollusks – live in saltwater and have shells to protect
the US. Usually made from mayonnaise, sour cream, their soft bodies.
blue cheese, milk, vinegar, onion powder, dry mustard, o Univalves –abalone, whelks, periwinkles, and
and garlic powder. conch
o Bivalves – mussels, oysters, clams, and scallops Most Commonly Ordered
o Cephalopods – octopus, squid, and cuttlefish 1. Barbecue Sauce – tomato-based sauce containing sugar,
• Crustaceans – have hard, outer segmented shells and vinegar and an array of spices.
jointed legs. They breathe through gills. (Lobsters, crabs, 2. Ketchup – derivation from French and Italian tomato
shrimps, and crayfish) sauces, made with the added ingredients of vinegar, salt,
sugar, and spices.
Side Dish or Accompaniments – a food item that accompanies the 3. A1 – steak sauce and condiment for use with meat or
main course at a meal. A typical meal with a meat-based main game dishes.
dish might include one vegetable dish, and one starch dish. 4. Worcestershire Sauce – trademark since 1838, a dark
liquid condiment containing a base of malt vinegar,
Sauce – a liquid or sometimes semi-solid food served on or used molasses, sugar, onions, garlic, tamarind, anchovies, and
in preparing other foods. Sauces are not usually consumed by an array of spices.
themselves. They add flavor, moisture, and visual appeal to 5. Kikkoman – soy sauce made from naturally fermented
another dish. soy beans, yeast, wheat, and salt. Almost all soy sauce is
liquid and dark in color, from pale brown to midnight
Cheese – served as a separate meal before dessert or as a dessert black.
itself. It is a food consisting of proteins and fat from milk. It is 6. Mustard – condiment made from seeds of mustard
produced by coagulation of the milk protein casein. plant.
a. Dijon – French prepared mustard coming from
Popular Cheeses Dijon region. Made from brown or black
mustard seeds, salt, variety of spices and
French and Swiss unfermented grape juice.
• Brie – called the “Queen of Cheeses.” b. English – English mustard is smooth medium-
• Camembert – well-known for its creamy delicate flavor. toned mustard made from brown, yellow, or
• Roquefort – sheep milk blue cheese. Renowned around white mustard seeds, turmeric, and wheat
the world as the “King of Cheeses, Cheese of Kings.” flour.
• Emmental – the original Swiss cheese, from Emme 7. Hot Sauce – product from fiery hot red chilies, vinegar,
Valley of Switzerland. and salt.
a. Tabasco™ Sauce – Louisiana trademarked
Italian sauce
• Gorgonzola – veined Italian blue cheese, made from un- 8. Horseradish – commonly used as a sauce or spread on
skimmed caw’s or goat’s milk. meat, chicken, fish, and sandwiches.
• Mozzarella – unique Italian cheese, made from the milk 9. Wasabi – grown in Japan and often referred to as
of water buffalo. Japanese horseradish. Served as accompaniment to
• Provolone – originated in Southern Italy. Produced in sushi and sashimi.
different forms and shapes. 10. Chutneys – originally East Indian sauce, relishes made
from fruits and vegetables. Served with curry to balance
Netherlands and Greece the hot flavor. Adapted and adopted by the British, then
• Edam – Dutch cheese sold as spheres with pale-yellow made into milder relish form.
interior and a coat of red paraffin wax. 11. Mint Sauce – sauce made from finely chopped mint
leaves, soaked in vinegar, and a small amount of sugar.
• Gouda – most famous exported Dutch cheese.
Used by the British and Irish as a complement to roast
• Feta – most famous and important culinary export of
lamb.
Greece.
12. Cranberry Sauce – relish made from cranberry and
sugar. Americans associate it with Thanksgiving serving
English and American
it alongside the traditional turkey.
• Stilton – blue cheese from England. Called “King of
13. Apple Sauce – a purée made from cooked apples. Used
Cheeses.”
as an accompaniment to meat, often paired with ham,
• Cheddar – most popular cheese in UK.
pork, or bacon.
• Cream Cheese – soft, spreadable white cheese
consumed fresh. Dessert – usually ordered as the culmination of a satisfying dining
Condiments – flavored sauces served as accompaniments to experience. It gives restaurants a final chance to impress
food. Their primary purpose is to complement and visually customers.
enhance the food being served.
Most Popular Desserts cereals including porridge, cornflakes etc, and
• Custard – traditional dessert in Europe made of eggs, coffee/tea and orange/grapefruit juice.
sugar, and milk or cream.
• Cheesecake – rich dessert made with Philadelphia • Chinese Breakfast -usually consists of a warm bowl of
cheese (cream cheese), although cottage cheese or sour congee, which is a watery rice gruel which is very similar
cream may be used, depending on the recipe. to porridge and can be eaten with various different
• Soufflé – classic French dish of whipped egg whites topping from sweet to savory.
combined with a base then baked. Once cooked, its top
is browned and high, but it quickly loses height when cut Commonly Ordered Foods
and served.
• Mousse –basically a mixture of whipped cream, Egg – offers substantial protein and is among the most popular
whipped egg whites or egg yolks, and flavorings. Often and versatile breakfast food.
stabilized with gelatin. • Fried Egg – ranked first in popularity for breakfast egg
• Strudel – frequently sweet, but occasionally savory, dishes
pastry. It is made of very thin layers of dough, which are o Sunny Side Up – yolk is visible, highly mounded,
filled, rolled, and baked. Known as fruit-filled dessert in and yellow.
US. One of the most famous Austrian desserts. o Basted – yolk has a thin veil of white covering
• Crêpes – the thin, delicate pancake known by the French it.
term crêpe can be part of an elegant dessert. Crêpes o Over Easy – egg is turned so that both sided are
Suzette is one of the single most recognizable imports of cooked. The yolk is still liquid when served.
French cuisine. o Over Medium – the yolk is partly cooked.
• Petit four – a small cake eaten generally at the end if a o Over Hard – the yolk is firm and fully cooked.
meal or served as part of dessert, sometimes with • Scrambled Egg – usually made with whole eggs, it is
coffee. The name is from the French petit fours, meaning moist and fluffy.
“small oven.” o Omelets – it is folded or rolled and can be filled
with a variety of ingredients.
Meals of the Day • Simmered Egg – although called boiled eggs, never boil
them. Boiling can cause the eggs to toughen and
Breakfast – referred to as the most important meal of the day. It discolor.
is the first meal taken after rising from a night’s sleep. • Poached Egg –egg is cooked with moist heat, well-
rounded, and free of ragged edges, with a firm but
Types of Breakfast tender white and warm, runny yolk.
• Baked Egg – baked or shirred eggs are baked in
• Continental Breakfast - is a light breakfast which may individual ramekins. A ramekin is often lined with ham,
include various types of coffee, teas, juices, fruits and all bread, or vegetables and the egg, and then it is topped
kinds of pastries. This is the lightest type of breakfast with cheese, cream, or herbs.
and is usually very cheap if you are buying it. It is the
total opposite of an English breakfast. Breakfast Meats – frequent accompaniments to eggs.
• Bacon – one of the most popular breakfast meats.
• English Breakfast -is an extremely big meal. A traditional • Ham – is a cured, processed pork product typically
English breakfast would include- sausages, eggs, and composed of meat from the pig’s hind leg.
tomatoes. Orange juice is traditionally drunk before the • Sausage – usually made from freshly ground pork that
breakfast and coffee is drunk after it. has been seasoned and formed into patties or links.
• Beef Hash – typically roast beef or corned beef, finely
• French Breakfast -usually includes baguettes with jam chopped and combined with cubed, cooked potatoes.
or butter and sometimes warm/cold croissants. The
usual drink would be a cup of hot black coffee but tea or Quick Breads – complements breakfast entrées or serve as the
hot chocolate can also be drunk. The French breakfast is main focus of a continental breakfast.
very light and therefore referred to as 'petit' in France. • Muffins and Loaf Breads – with the exception of
cornmeal and bran muffins, most muffins and quick
• American Breakfast -is very similar to the English breads offer a cake like texture and a sweet or fruity
breakfast and is very big and filling. It usually consists of flavor.
two eggs, sliced bacon or sausage, sliced bread or toast • Pancakes – belong to the category of quick breads called
with jam/butter, pancakes with syrup, various different griddlecakes, which cook on a hot griddle or skillet.
o Crêpes – thin pancakes that are prepared from • Describe the texture, color, shape, or origin of
an egg-rich batter leavening, which are filled the food
and then rolled or folded. • Indicate the method of preparation
o Waffles – made with thick pourable batter and 5. List specialties, sandwiches, and other items in separate
cooked on a waffle iron. Develops crisp outer groups on the menu. Place at the top of the list the items
shell as it cooks. you want to sell the most.
6. Design menu cards so that it is in harmony with the motif
Brunch – combination of breakfast and luncheon. It is often of the place, decors, ambience, and atmosphere of the
served after morning event prior to an afternoon one. location.
• Dim Sum Brunch – popular meal in Chinese restaurants 7. Indicate the name and address of the organization, the
worldwide. It consists of wide variety of bao (buns), day and hours of service, and other information that
dumplings, and other savory or sweet food items which may impress and invite the customer for a “repeat
have been steamed, deep-fried, or baked. business.”
8. Edit to avoid misspelled words, incorrect prices, and
Lunch–an abbreviation of luncheon, it is a midday meal. It is incomplete listing.
usually a light meal consisting of soups, salads, sandwiches, and 9. Remember that the menu should be easy to read, quick
pizza or pasta dishes. to grasp, and clear as to prices.

Afternoon Breaks MENU PLANNING


• Afternoon Tea – is a light meal typically eaten between The menu dictates much about how your operation will
3PM and 5PM. Traditionally, loose tea is brewed in a be organized and managed, the extent to which it meet its goals,
teapot and served in teacups with milk and sugar. Food and even how the building itself - certainly the interior - should
is often served in tiered stand. be designed and constructed.
• High Tea – also known as meat tea. It is an early evening
meal between 5PM and 6PM. It would be eaten as a Menu - A menu is a list of dishes served or available to be served
substitute for afternoon tea and evening meal. It would at a meal.
usually consist of cold meats, eggs or fish, cakes and - It is an important management tool. Nearly every aspect of the
sandwiches. operation of a food service business depends on the menu.
• Elevenses – in UK, Ireland and some other - Purchasing, production, sales, cost accounting, labour
Commonwealth realms, it is a snack similar to afternoon management, even the kitchen layout and equipment selection
tea but it is eaten in the morning. Less savory than of a new facility—all are based on the menu.
brunch. The name refers to the time of day it is taken,
around 11AM. Must Satisfy Guest Expectations
• Reflect your guests’ tastes
Dinner • Reflect your guests’ food preferences
• Dinner – depending upon the region or social class, it • Ascertain your guests’ needs
may be the second or third meal of the day. The word
dinner came from the French word “diner”meaning the Must attain Marketing Objectives
main meal of the day. • Locations
• Supper – is the name for evening meal in some dialects • Times
of English, ordinarily means the last meal of the day. In • Prices
parts of UK, it is a term for a snack eaten after the • Quality
evening meal and before bed. • Specific food items

Rules on Menu Format Must help to achieve Quality Objectives


Quality standards:
1. Capitalize all words except articles, prepositions, and flavor, texture, color, shape, flair,
descriptive information. consistency, palatability, visual appeal,
2. Arrange the menu in the order in which they are to be aromatic apparel, temperature
eaten in a meal. Nutritional concerns:
3. Group foods within a course together. low-fat, high-fiber diets, vegetarian
4. Use accurate descriptions and develop key words for
identification of items
• Use adjectives denoting temperature
Must be Cost-Effective - Fast-food and take-out quick-service operations require
Commercial limited menus featuring inexpensive, easily prepared, easily
profit oriented served foods for people in a hurry.
Institutional - Full-service restaurants range from simple neighborhood
minimizing costs diners to expensive, elegant restaurants. Menus, of course,
operational budget must be planned according to the customers’ needs. Trying
to institute a menu of high-priced, luxurious foods in a café
Must be Accurate situated in a working-class neighborhood will probably not
• Truth-in-menu laws exist in some localities, succeed.
cannot mislabel a product
• “butter” must use butter not margarine The Clientele – Customer Preferences
• “fresh” must be fresh, not fresh frozen - Even facilities with captive audiences, such as school
• “homemade” not purchased “ready-to-heat” cafeterias and hospital kitchens, must produce food that is
• “USDA Choice” actually “USDA Good” appealing to their customers and in sufficient variety to keep
them from getting bored with the same old things.
Recipes Grumbling about the food is a favourite sport among
- Recipes can be said to be the building blocks of the menu. students, but at least it can be kept to a minimum.
Each item on the menu can be represented by the recipe or - Restaurants have an even harder job because their
the procedure for preparing it. customers don’t just grumble if they don’t like the
- They indicate ingredients to be purchased and stored, and selections. They don’t come back. People are becoming
they give measuring and preparation instructions to the more and more interested in trying unfamiliar foods,
kitchen staff. especially ethnic foods. Nevertheless, tastes vary by region,
- Recipes are important tools for the cook because they are a by neighbourhood, by age group, and by social and ethnic
means of recording and passing along essential information. background. Foods enjoyed by some people are completely
rejected by others.
Menu Forms and Functions - Prices must be kept in line with the customers’ ability and
- Menus must be planned for the people eating the food. This willingness to pay. Prices, of course, place limits on what
sounds like a simple rule, but it is frequently forgotten. You foods can be offered.
must never forget that the customer is the main reason for
being in business. Kind of Meal
- This rule means that, in most operations, the taste and Breakfast
preferences of the cooks or chefs are of little importance - Breakfast menus are fairly standard within any one country.
when planning the menu. In North America, for example, a restaurant has to offer the
- The taste and preferences of the clientele must be given top usual selection of fruits, juices, eggs, cereals, breads,
priority if the business is to succeed. The kind of clientele the pancakes, waffles, breakfast meats, and regional specialties
business serves influences the form the menu takes. because this is what customers want and expect.
- Breakfast menus must feature foods that can be prepared
The Clientele – Type of Institution quickly and can be eaten in a hurry.
- Each kind of operation has a different menu because each Lunch
serves the needs of a different clientele. The following factors are important to consider when planning
- Hotels must provide a variety of services for their guests, lunch menus.
from budget-minded tourists to businesspeople on expense 1. Speed.
accounts, from quick breakfast and sandwich counters to 2. Simplicity.
elegant dining rooms and banquet halls. 3. Variety.
- Hospitals must satisfy the dietary needs of the patients. Dinner
- Schools must consider the ages of the students and their - Dinner is usually the main meal and is eaten in a more
tastes and nutritional needs. leisurely fashion than either breakfast or lunch. Of course,
- Employee food services need menus that offer substantial some people are in a hurry in the evening, too, but, in
but quickly served reasonably priced food for working general, people come to a restaurant to relax over a
customers. substantial meal. Dinner menus offer more selections and
- Catering and banquet operations depend on menus that more courses. Not surprisingly, prices and check averages
are easily prepared for large numbers but that are lavish are also higher than at lunch.
enough for parties and special occasions.
Types of Menu The Classical Menu
1. Static Menu - A static menu is one that offers the same dishes 1. Cold hors d’oeuvre - small, savoury appetizers
every day. These menus are used in restaurants and other 2. Soup - clear soup, thick soup, or broth
establishments where the clientele changes daily or where 3. Hot hors d’oeuvre - small, hot appetizers
enough items are listed on the menu to offer sufficient variety. A 4. Fish - any seafood item
static menu may be in place indefinitely, or it may change at 5. Main course or pièce de resistance - a large cut of roasted or
regular intervals, such as every season, every month, or even braised meat, usually beef, lamb, or venison, with elaborate
every week. vegetable garnishes
2. Cycle Menu - A cycle menu is one that changes every day for a 6. Hot entrée - individual portions of meat or poultry, broiled,
certain period; after this period, the daily menus repeat in the braised, or panfried, etc.
same order. For example, a seven-day cycle menu has a different 7. Cold entrée - cold meats, poultry, fish, pâté, and so on
menu every day for a week and repeats each week. This kind of 8. Sorbet - a light ice or sherbet, sometimes made of wine, to
menu is used in such operations as schools and hospitals, where refresh the appetite before the next course
the number of choices must be kept small. The cycle menu is a 9. Roast - usually roasted poultry, accompanied by or followed by
way of offering variety. a salad
3. A la Carte Menu - An à la carte menu is one in which each 10. Vegetable - usually a special vegetable preparation, such as
individual item is listed separately, with its own price. The artichokes or asparagus, or a more unusual vegetable such as
customer makes selections from the various courses and side cardoons
dishes to make up a meal. 11. Sweet - what we call dessert—cakes and tarts, pudding,
The term à la carte is also used to refer to cooking to order, as soufflés, etc.
opposed to cooking ahead in large batches 12. Dessert - fruit and cheese and, sometimes, small cookies or
4. Table d’hote Menu - Table d’hôte (tobble dote) originally petits fours
meant a fixed menu with no choices—like a meal you would be
served if you were invited to someone’s home for dinner. The Modern Menu: Courses and Arrangement
- Banquet menus - are familiar examples of this kind of menu. - Such extensive classical menus are rarely served today. Even
The term has also come to mean a menu that offers a selection grand, elegant banquets comprising many courses are
of complete meals at set prices. usually shorter than the menu we just described.
5. Prix fixe Menu - Closely related to the table d’hôte menu is the - The main dish is the centerpiece of the modern meal. If the
prix fixe (pree fix),meaning “fixed price,” menu. On a pure prix meal consists of only one dish, it is considered the main
fixe menu, only one price is given. Each guest may choose one course.
selection from each course offered, and the total meal costs the - One or more dishes may be served before the main dish.
single price indicated. These are usually light in character so the customer is not
- A special variety of the prix fixe menu sometimes used in fine satiated before the main course.
restaurants is the tasting menu, also known by its French name,
menu dégustation. A tasting menu is offered in addition to the The Modern Menu
regular menu and gives patrons a chance to try a larger number First Course Appetizer
of the chef’s creations. The menu may feature 5 or 6 or even as Soup
many as 10 or 12 individual courses served in small portions. Salad

Building the Menu Main Dish Meat, poultry or fish


Course Vegetable Accompaniment
- In a restaurant, the courses are normally served in
sequence, allowing enough time for each to be eaten before Dessert Dishes Salad
the next is served. Fruits and cheeses
- In a cafeteria, the customers may select all their courses at Sweets
once—appetizer, salad, main dish and vegetables, and
dessert, for example—but eat them in a particular order. Alcohol / Beverage
Liquor (Distilled Spirits)
The Classical Menu 1. Rum/Rhum
- Today’s menus are descendants of elaborate banquet - Don Papa
menus served in the nineteenth and early twentieth - Zabana
centuries. - Malibu (Tropical – both liquor and liqueur)
- Bacardi Limon
2. Gin
- Tanqueray (from London)
3. Brandy / Cognac
- Alfonso
- Henessy
4. Tequila
- Jose Cuervo Especial
- Blue Agave
- Sombrero Negro Gold
- El Hombre Tequila (flavored spirit)
- Mojito
5. Vodka
- Smirnoff
- Absolut Vodka
- Antonov Vodka
6. Wine
- Champagne
Liqueur (Flavored Spirits)
- Melon Liqueur
- Grand Marnier
- Vaccari
- Orchid Triple Sec
- Galliano L’autentico
- Cointreau
- Grenadine Syrup
- Kahlu
- Baileys
- Midori
- Absolut Apeach

Mixers / Sauces
- Worcestershire
- Angostura
- Tabasco (Pepper sauce)

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