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MỤC LỤC
PART 1: PICTURE DESCRIPTION ................................................................................. 2
PART 2: QUESTION & RESPONSE ............................................................................. 18
1. WHO ....................................................................................................................... 18
2. WHAT ..................................................................................................................... 22
3. WHERE .................................................................................................................. 26
4. WHEN..................................................................................................................... 30
5. HOW ....................................................................................................................... 34
6. WHY ....................................................................................................................... 38
7. YES/NO .................................................................................................................. 42
8. TAG ........................................................................................................................ 48
9. CHOICE .................................................................................................................. 50
10. STATEMENTS...................................................................................................... 52
PART 3: SHORT CONVERSATIONS............................................................................ 54
LUYỆN KỸ NĂNG PARAPHRASE ............................................................................. 54
1. NHÓM CÂU HỎI KHÁI QUÁT + TỪ KHOÁ ............................................................ 56
2. NHÓM CÂU HỎI CHI TIẾT PHÁI SINH .................................................................. 62
3. NHÓM CÂU HỎI Ý ĐỒ, GRAPHIC ......................................................................... 72
PART 4: SHORT TALKS ............................................................................................... 82
LUYỆN KỸ NĂNG PARAPHRASE ............................................................................. 82
DẠNG 1: ANNOUNCEMENTS ................................................................................... 83
DẠNG 2. SPEECHES & TALKS ................................................................................. 85
DẠNG 3. GUIDED TOURS ......................................................................................... 87
DẠNG 4. ADVERTISEMENTS ................................................................................... 89
DẠNG 5. BROADCASTS & REPORTS ...................................................................... 91
DẠNG 6. INTRODUCTIONS ...................................................................................... 95
DẠNG 7. TELEPHONE MESSAGES.......................................................................... 97
DẠNG 8. INSTRUCTIONS & LECTURES .................................................................. 99

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PART 1: PICTURE DESCRIPTION


Exercise 1: Listen and fill in the blanks. (001.mp3)
1. The woman is __________ a document.
2. He is __________ the desk.
3. She is __________ the photocopier lid open.
4. The top of the ladder is __________ against a wall.
5. One of the people is __________ a passerby.
6. One of the men is __________ the fence.
7. She is __________ the vehicle with fuel.
8. One woman is __________ the bill to a customer.
9. Patrons are __________ on both sides of the doorway.
10. He is __________ a pole into the ground.
11. The boy is __________ his shoes.
12. One man __________ the wheelbarrow.
13. Both of the women have __________ .
14. Some people are __________ the program for a play.
15. The girls are __________ a marathon.
16. A man is __________ loaves of bread from the oven.
17. The woman is __________ the items.
18. One man __________ his file on the floor.
19. A girl is __________ something.
20. Some of them are __________ together their belongings.

Exercise 2: Listen and fill in the blanks. (002.mp3)


1. Aisles are __________ with bookshelves.
2. Leaves are __________ up next to the stands.
3. New inventory __________ on the shelves.
4. The sailboat __________ through the water.
5. The boxes __________ one by one.
6. Some boxes __________ onto a moving belt.

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7. There are vehicles __________ against the curb.


8. Water is __________ down a mountain.
9. White smoke __________ from the chimney.
10. Some type of drink __________ from the pitcher.
11. Some accessories are __________ at a store.
12. Shelves __________ with merchandise.
13. The store __________ for business.
14. The horse is __________ up to a tree.
15. __________ a chair on each side of the table.
16. Business cards __________ by the men.
17. Curtains are __________ the windows.
18. Several kinds of paintings __________ .
19. There are trees __________ the building.
20. The dinner __________ out on the table.

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Exercise 3: Listen, fill in the blanks and choose the correct answer.
(003.mp3)
1.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

2.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

3.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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4.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

5.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

6.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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7.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

8.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

9.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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10.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

11.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

12.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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Exercise 4: Listen, fill in the blanks and choose the correct answer.
(004.mp3)
1.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

2.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

3.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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4.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

5.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

6.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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7.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

8.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

9.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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10.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

11.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

12.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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13.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

14.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

15.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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16.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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Exercise 5: Listen, fill in the blanks and choose the correct answer.
(005.mp3)
1.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

2.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

3.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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4.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

5.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

6.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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7.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

8.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

9.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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10.
(A) ______________________

(B) ______________________

(C) ______________________

(D) ______________________

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PART 2: QUESTION & RESPONSE

1. WHO
Exercise 1: Listen, fill in the blanks and choose the right response.
(006.mp3)

1. Who is starring in the movie?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Who was the last one to leave the room?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Who will succeed the chairman after his term?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Who can recommend a decent book to read?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Who's going to take charge of the meeting?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Who will be leading the next project?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Who's responsible for seating arrangements?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Who is helping Jordan with his assignment?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(007.mp3)

1. Who ________________________________ give this letter to?


➔ My secretary will be waiting.
2. Who can ____________________________ move this equipment?
➔ I will be available after lunch.
3. Who is ____________________________ the conference room?
➔ That would be me.
4. Who'll ___________________________ to the employee?
➔ It hasn't been decided yet.
5. ___________________________ is better qualified for the position?
➔ It's a tough choice.
6. Who is going to be _______________________________?
➔ I have no idea.
7. ______________________________ the president's position?
➔ Someone in our department.
8. ___________________________ to leave the office?
➔ l wouldn't know since it wasn't me.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(008.mp3)

1. _______ assume the _______ and _______ as acting director?


(A) Such an _______ is wrong.
(B) The position will remain _______.
(C) The director is _______ for the accident.
2. _______ is _______ for _______ sufficient office _______?
(A) That would be _______ Imants in the Purchasing _______.
(B) They are responsible for the _______.
(C) He _______ for the _______ position.
3. _______ _______ you to play _______ like that?
(A) Mr. Gleider had all the _______.
(B) Cherry or walnut _______ would be nice.
(C) I used to _______ in _______ art.
4. _______ do I _______ to about buying a _______ to the game?
(A) _______ on to this _______ for the information.
(B) It _______ five dollars for _______.
(C) I _______ a great time watching the game.
5. _______ _______ to pick up _______ for the office?
(A) I can _______ there in a minute.
(B) The charity group _______ meals to the _______.
(C) What's on the _______?
6. _______ drawn the rough _______ of the new _______?
(A) _______ the end of the year.
(B) At the insurance _______.
(C) A renowned _______.

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7. _______ will _______ that _______ for the _______?


(A) _______, they came very close to the finishing line.
(B) Granite _______ _______ in California.
(C) They are likely to _______ the project a bit _______.
8. _______ in charge of _______ special projects?
(A) I think they _______ me for the last delivery.
(B) The vice _______.
(C) The project needs _______ attention.
9. _______ can _______ _______ for me at the conference on the software market?
(A) You must _______ _______ a _______ to attend the conference.
(B) David has every _______ you want to _______.
(C) Why don't you send an _______ to _______?
10. _______ is responsible for keeping _______ of employee time cards?
(A) That's what _______ usually does.
(B) Sorry, I was late for the meeting.
(C) That debit card is _______.

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2. WHAT
Exercise 1: Listen, fill in the blanks and choose the right response.
(009.mp3)

1. What are your business hours?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. What's the fastest way to get to the airport?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. What's the charge for renting a car here?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. What time were we supposed to meet him?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. What do you think of my application?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. What is the deadline for your report?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. What were you doing when I called this morning?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. What brings you here from thousands of miles away?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(010.mp3)

1. ____________________________ he look like?


➔ He's very tall.
2. _________________________ with the camera?
➔ It won't flash.
3. What did you say ____________________________?
➔ Things like any ordinary office clerk does.
4. ________________________________ are you looking for?
➔ I'm interested in private banking.
5. _____________________________ are open late?
➔ None of them, except the food court.
6. Which section should I _________________________ most?
➔ Why don't you review this proposal?
7. What _______________________________ when we meet Ms. Ross?
➔ I think a suit and tie would be suitable.
8. What do you think _________________________ for this job?
➔ Approximately four hundred dollars.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(011.mp3)

1. _______ was _______ to the _______ the director gave you with the agenda?
(A) Just some _______ and _______.
(B) It was about _______ issues.
(C) I would like to _______ a toast.
2. _______ do you _______ of _______ a cab to the airport?
(A) I think it would be _______.
(B) You could buy one at the _______ shop.
(C) My flight is at _______ in the evening.
3. _______ the current _______ index for Microsoft?
(A) It should be _______ on _______ 4.
(B) Sorry. It's _______ _______ stock for the moment.
(C) The computer is _______ with Linux.
4. What _______ is Mr. Black usually _______?
(A) They are _______ by ten o'clock.
(B) For a _______ of days.
(C) At about _______.
5. _______ is your _______ for being late?
(A) I was tied up in _______.
(B) Yes, I am really sorry for that.
(C) Yes, she told me yesterday.
6. _______ did the _______ from the director say?
(A) I haven't had a _______ to _______ it yet.
(B) No, it was sent last week.
(C) Yes, there was a file attached.

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7. _______ _______ is the floor manager expecting?


(A) No, he already swept the floor this morning.
(B) He expects the sales _______ to go up this month.
(C) The new _______ are scheduled to be _______ today.
8. _______ on the _______ for tomorrow afternoon?
(A) 3:20 every Friday.
(B) I'd like to _______ my appointment.
(C) A _______ on microchips.
9. What product _______ are we trying to _______ to potential _______?
(A) That our products are both _______ friendly and _______.
(B) All the merchandise will be _______ _______ more than 30 percent.
(C) These photos are _______ and clear.
10. What _______ is the one your company recently _______?
(A) No, the company invited famous models to the _______.
(B) Not _______ the company announces the winner.
(C) Right there behind the desk is our new _______.

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3. WHERE
Exercise 1: Listen, fill in the blanks and choose the right response.
(012.mp3)

1. Where do you park the vehicle?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Where did you go for your trip?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Where's the seminar going to be held?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Where can I get a pass to the subway?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Where can I catch the train to Madison?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Where do you want me to put this package?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Where did you say you put the revised report?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Where will you stay when you go to New Zealand?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen and fill in the blanks (013.mp3)

1. Where should I ______________________________ this check to?


➔ To the address listed at the bottom.

2. Where can I ______________________________ a blanket cleaned?


➔ There is a place up the road.

3. Where have ______________________________ all day long?


➔ At the dentist's.

4. Where is ______________________________ I bought last week?


➔ We used it up .

5. Where can ______________________________ of this proposal?


➔ I'll see to it.

6. Where ________________ Mr. Tyron ________________?


➔ At the India branch.

7. \/here do you ______________________________?


➔ In my desk drawers.

8. Where are ______________________________?


➔ I have them.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(014.mp3)

1. _______ will the _______ _______ his annual _______?


(A) It was so _______ and also _______.
(B) On the _______ _______ by the _______.
(C) The _______ has been _______ _______ to next week.
2. _______ do you want to _______ this _______?
(A) It's _______ on the _______.
(B) _______, I want to use express mail.
(C) It was _______ _______.
3. _______ _______ should I be _______ to browse for some decent _______?
(A) Have you tried the local handcraft _______ at the outlet _______?
(B) Sorry, I guess you have to find a _______.
(C) _______, I'll have that brown one over there, please.
4. _______ can I get a _______ of the appraisal _______ on the property?
(A) He was _______ for his _______.
(B) The _______ is _______ in the northwest part of Illinois.
(C) _______ Tami in charge of handling official document circulation.
5. _______ is the last place you had the _______?
(A) She was the last _______ to submit the _______.
(B) I remember having it _______ _______ _______.
(C) Sorry, I don't remember _______ _______ said.
6. _______would you rate as the best _______ for a good _______ of Latte around
here?
(A) With _______ and _______.
(B) Your _______ _______ to _______.
(C) There's a shop _______ the _______.

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7. _______ will the _______ be held?


(A) I _______it in the filing _______.
(B) I've been waiting for the _______.
(C) There _______ been an official _______.
8. _______ can I find _______ for the _______?
(A) _______, I got them at the drug store.
(B) Try the second _______ in _______ 6.
(C) _______ a couple of _______.
9. _______ have you put the _______ for the contact _______?
(A) John must have _______ it in the bathroom _______.
(B) _______, it was hard to _______ the _______.
(C) _______, I can't see well without my _______.
10. _______ is the _______-claim _______ for _______ 752 from London?
(A) Don't worry too much about your _______.
(B) You have to _______ until all the luggage from the _______ _______ is claimed.
(C) Sorry, I didn't know it was _______.

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4. WHEN
Exercise 1: Listen, fill in the blanks and choose the right response.
(015.mp3)

1. When is the facility being renovated?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. When will the presentation be over?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. When did you last talk to Ms. Shiela?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. When were the contents of the box last checked?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. When are we supposed to start bringing our ID cards?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. When is the shareholders' meeting in Detroit?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. When does the next flight leave?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. When should I expect to get the proposal?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen and fill in the blanks (016.mp3)

1. When are you ______________________________ away?


➔ On January 20.

2. When is ______________________________ for the proposal?


➔ At the end of this month.

3. When can you finish ______________________________ portion of the film?


➔ After lunch.

4. When can I ______________________________ you for the meeting?


➔ Monday should work for me.

5. When will we ______________________________ our new product line?


➔ By next spring, I hope.

6. When do we _______________ the document ______________?


➔ By 3 o'clock at the latest.

7. When do you ______________________________?


➔ Monday is the best day for me.

8. When will Mr. Smith ______________________________?


➔ I think this afternoon.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(017.mp3)

1. _______ would it be _______ to _______ you?


(A) Just get out at _______ 6 and we'll meet _______.
(B) _______ I don't have any work tomorrow.
(C) Can I call you back _______ just a _______? I'm in the _______ of something.
2. _______ will this quarter's _______ _______ _______?
(A) Between Caroll _______ and Langdon _______.
(B) _______ will be _______ for the audition.
(C) It must be _______ on the bulletin _______.
3. _______ do you want me to _______ you up tomorrow?
(A) OK, I'll set the _______ for _______.
(B) I think I can _______ that _______.
(C) _______ I am totally exhausted.
4. _______ is Ms. Roberto available for _______?
(A) She is a very renowned _______.
(B) Some _______ between 4 and 5.
(C) _______, her office is very easy to locate.
5. _______ do you expect the paint _______ to be _______?
(A) Not _______ next _______.
(B) _______ would be fine.
(C) The job _______ more people.
6. _______ will the performance _______?
(A) _______, we are supposed to meet at the back.
(B) It is usually held here in the west _______.
(C) The pamphlet says _______.

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7. From _______ _______ will we get a _______ in our _______ from the Payroll
Department?
(A) They will _______ it directly to our _______.
(B) The _______ of _______ .
(C) _______ percent _______ than last month.
8. _______ is your _______ for the job scheduled?
(A) It will be in the Helen C. _______.
(B) Oh, they are _______ to call me about that.
(C) _______, I was promoted to sales director.
9. _______ would be most appropriate for us to _______ you?
(A) _______, such a topic is out of my reach.
(B) _______, that was a proper response.
(C) _______ at your _______.
10. _______ _______ the _______ team finally get their _______ on our new
equipment for _______?
(A) I don't have even the slightest _______.
(B) So, how _______ the results turn out?
(C) The _______ is absent for some reason.

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5. HOW
Exercise 1: Listen, fill in the blanks and choose the right response.
(018.mp3)

1. How do these jeans fit?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. How is the progress on the assignment?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. How long have you lived in this neighborhood?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. How many days do you have left until the deadline?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. How much time do you need to finish the report?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. How about taking some time off?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. How soon do you expect to have a new boss?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. How do you think our department will do at the campaign?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(019.mp3)

1. ____________________________ I use this software?


➔ Here, I'll show you.
2. ________________________ do you visit the head office?
➔ Every quarter.
3. _____________________ do you get a month on average?
➔ Between 10 and 20.
4. How did you __________________________ these figures?
➔ They're from last year.
5. How would you ______________________ to the park this Saturday?
➔ I'd love to get some fresh air.
6. ______________________________ have been completed so far'?
➔ Most of them.
7. _________________________________ to get to the Utah branch?
➔ Around four hours.
8. How did you know that Mr. Smith _______________________________?
➔ He told me himself.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(020.mp3)

1. How _______ _______ do you expect will _______ the _______?


(A) The _______ is approximately _______.
(B) _______, bring the cassette recorder.
(C) Let me _______ the _______.
2. How _______ Mr. Gonzales was _______ such a _______ to go to Argentina?
(A) He _______ _______ to fly in from Brazil.
(B) The director _______ needed him _______.
(C) He booked an _______ -class _______ there.
3. How _______ has the _______ in the southwest region been _______?
(A) They are over a half square _______.
(B) _______ of the _______.
(C) _______ over a _______.
4. _______ do you _______ about your _______?
(A) How did you know? Our _______ _______ is located in Houston.
(B) It all _______ _______ the place and conditions.
(C) That _______ has always given me problems.
5. _______ is your new _______ running?
(A) It usually _______ half an _______ to travel there.
(B) You can't even _______ the _______ rev.
(C) I _______ to walk there.
6. _______ will the machinery be _______ to San Diego?
(A) _______ the factory.
(B) It will be _______ in from London.
(C) Postage _______, please.

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7. How _______ we are taking this _______?


(A) Just make a _______ to the _______.
(B) I'll come _______ _______.
(C) That road is under _______.
8. _______ will I _______ my _______?
(A) She's quite charming, _______ _______?
(B) _______, I am sure of it. Tuesday.
(C) He'll have a _______ and _______ and be reading a newspaper.
9. _______ is the _______ going to be _______?
(A) It will be _______ by individual _______.
(B) _______, we need someone with a _______ in finance for the project.
(C) The _______ operating _______ is around $2.5 million.
10. _______ did you _______ such an awesome _______ on the fax machine?
(A) Yes, their _______ _______ are higher.
(B) I took a _______ from Hamilton Street.
(C) They gave me a _______ _______.

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6. WHY
Exercise 1: Listen, fill in the blanks and choose the right response.
(021.mp3)

1. Why did you take off your glasses?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Why is she so eager to attend that concert?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Why are we ordering more office supplies?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Why did you come back from England this early?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Why don't you ask Mr. Glenn for a raise?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Why hasn't the elevator been repaired yet?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Why don't you ask Jan to come to the ceremony?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Why was last month's product promotion so successful?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen and fill in the blanks (022.mp3)

1. _________________________________ the office close late?


➔ It must have been because of the meeting.
2. ____________________ think so many staff members postponed their vacations?
➔ Probably because it's the busiest season of the year.
3. Why isn't the _________________________________ open?
➔ It's closed every other Tuesday.
4. Why did Mr. Brown leave _________________________________?
➔ He said he will be here first thing in the morning.
5. Why has the meeting ______________________ to Friday?
➔ Sorry, I was just notified too.
6. Why did you _________________________________ in the report?
➔ To better illustrate the sales figures this quarter.
7. ___________________ and your friend come over for dinner next Friday?
➔ I'll have to check with him first.
8. Why do you need to _________________________________?
➔ Something happened unexpectedly.

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Exercise 3: Listen, fill in the blanks and choose the right response.
(023.mp3)

1. _______ do you admire this _______ so much?


(A) I told the printers to _______ the _______.
(B) Please have 150 _______ ready by _______.
(C) You'd also be _______ at the incredible _______.
2. _______ do you insist on taking the _______ for _______?
(A) Since it's _______ and _______.
(B) I am planning to go there by _______.
(C) Not in this community.
3. _______ was Hancock _______ _______ yesterday?
(A) A _______ was routed along the road.
(B) It's famous for _______.
(C) _______, it closes at 9 every day.
4. _______ don't you _______ a _______ about the bad service?
(A) _______, I already saved the file.
(B) _______, the service charge is included.
(C) I think I just _______.
5. _______ is the _______ to the building _______?
(A) The police marked the _______ with yellow tape.
(B) The access is restricted _______ of an _______.
(C) _______, it would be wise not to enter.
6. _______ do you want to _______ back your _______?
(A) A presentation _______ with my _______.
(B) I'm not _______ that it will be done without delay.
(C) To _______ the importance of the business.

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7. _______ isn't Ms. Yakamoto _______ for _______ to the facility?


(A) _______, we'll need your identification card and the PIN number.
(B) Access was _______ with her authorization.
(C) For _______ reasons _______ she just started working here.
8. _______ don't we _______ up and _______ it _______ soon so that we can take
some time off?
(A) Check out the _______ pipe.
(B) _______ will you do that?
(C) Yes, that's a good _______.
9. _______ was Mr. Jackson _______ for the conference?
(A) The conference was _______.
(B) He _______ to _______ his son to the _______.
(C) At 1:30 at the _______.
10. _______ didn't we get _______ for the business trip?
(A) _______, it was _______ by the manager himself.
(B) That's a good _______.
(C) You will be _______ if you bring in an expense _______.

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7. YES/NO
Exercise 1: Listen, fill in the blanks and choose the right response.
(024.mp3)

1. Would you like to join us for dinner?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Will you be able to come to the meeting?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Do you want to go to the opera this weekend?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Can you help me with these boxes?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Should we call you when it is time for your appointment?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Have changes been suggested for the concept?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Did you check the email I sent out to everyone?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Did you hear that Steve got promoted to vice president?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(025.mp3)

1. Isn't the new staff member just impressive?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Didn't I ask that our meeting not be interrupted?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Won't you be at the meeting late this afternoon?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Don't you think you are entitled to a raise?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Aren't you supposed to be eating lunch with your colleague?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Shouldn't we practice our presentation one more time?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Isn't the men's department on this floor?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Weren't you still at the company when he got transferred?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 3: Listen, fill in the blanks and choose the right response.
(026.mp3)

1. _______ you like me to _______ the cruise?


(A) His car has _______ control.
(B) That's totally out of _______.
(C) I'd _______ that.
2. _______ you have an additional _______ of the _______?
(A) Just add two _______ this time.
(B) You are a bit _______. Jack already took _______.
(C) Yes, I had a hard time _______ the table.
3. _______ the service _______ already _______ in the bill?
(A) Yes, that's the _______.
(B) The tax rate is 8 percent in this _______.
(C) Yes, I gave a generous _______ for the service.
4. _______ you give me _______ as to where I can get a sports _______?
(A) They are sold on the third _______.
(B) I watched it on the sports _______.
(C) The _______ is on Sunday, _______ _______ at 3.
5. _______ you _______ to attend a meeting on _______?
(A) That's a very _______ chair.
(B) Yes, we all _______ in on the meeting that day.
(C) Let me _______ my _______ first.
6. _______ we expecting a _______ sometime this _______?
(A) Yes, we expect the meeting to be _______.
(B) No, the _______ has been _______ to the auditorium.
(C) Yes, and be sure to _______ your notebook computer.

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7. _______ you planning to take some _______ _______ this month?


(A) It's _______ _______ the Planning Department.
(B) No, the vacation _______ not as _______ as last year.
(C) Yes, I _______ _______ to be in the Caribbean _______.
8. _______ you _______ me to give you a _______ to the airport?
(A) I would _______ it very much, _______.
(B) OK, I'll _______ _______ _______ at 9.
(C) Why did you not say so?
9. _______ you want me to _______ the clock?
(A) No, it is already _______.
(B) That won't be _______.
(C) _______, then are we all set?
10. _______ we _______ you the customs declaration _______?
(A) Yes, I will _______ with my credit card.
(B) Yes, but you gave me the Chinese _______.
(C) It's _______ -made.

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Exercise 4: Listen, fill in the blanks and choose the right response.
(027.mp3)

1. _______ you ready to go _______ something to eat with us?


(A) Yes, I _______ there with a client.
(B) _______ the Chinese _______.
(C) It all _______ _______ who's paying.
2. _______ you already _______ in your application _______?
(A) Unfortunately, _______ application has been turned down.
(B) Yes, I am _______ to the Marketing Department.
(C) No, I'm still _______ _______ it.
3. _______ we going to _______ our new promotional _______ in August?
(A) Yes, but first we need to hear from the director.
(B) ________________!
(C) To Burbon Street.
4. _______ the managerial _______ been _______ yet?
(A) The manager asked for a _______ of $50.
(B) Yes, the manager will be _______.
(C) _______ has already _______ on Monday.
5. _______ the new _______ store _______ for business yet?
(A) Yes, it was drastically _______ down.
(B) We still have one hour to shop.
(C) Not _______ _______ week.
6. _______ Mr. Klein come _______ to work next week?
(A) No, he called in sick this morning.
(B) Yes, I will _______ _______.
(C) No, he _______ and has already received his _______ pay.

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7. _______ you put in more _______ to consider this _______?


(A) It's _______ my _______.
(B) The application is not _______ yet.
(C) We're expecting well over _______.
8. _______ you feel a bit _______ right before making a big _______?
(A) Yes, but I am sure I can _______ it.
(B) No, I _______ really _______ with the result.
(C) The _______ is the ground floor of the Star Convention _______.
9. _______ Roy Evan's last _______ _______ received by the audience?
(A) Yes, it's on the _______ _______ of every newspaper.
(B) We invited a lot of _______.
(C) It all _______ _______ the situation.
10. _______ we just go out _______ today?
(A) Do you have a _______ for it?
(B) No, we don't _______ fish.
(C) I am good at all kinds of _______.

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8. TAG
Exercise 1: Listen, fill in the blanks and choose the right response.
(028.mp3)

1. That company is taking on new staff, isn't it?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. You haven't heard from Peter in a year, have you?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Your driver's license hasn't expired yet, has it?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. The operating costs will soon affect us, won't they?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. The new boss is very demanding, isn't he?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. You're not coming in for a meeting tomorrow, are you?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Eileen is the official spokesperson for our agency, isn't she?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. The manager is responsible for the whole production line, right?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(029.mp3)

1. You ______________________ your cell phone, didn't you?


➔ Yes, the old one broke.
2. The store __________________________________ today, doesn't it?
➔ Yes, the owner is going on a vacation.
3. _______________________________ the product trial, aren't you?
➔ Yes, I was reassigned just this morning.
4. That's the new staff member __________________________ yesterday, isn't it?
➔ Yes, he will be introduced at the meeting.
5. John's supposed to ______________________________, isn't he?
➔ Yes, he is reviewing the documents.
6. He is planning to _____________________________ with a loan, right?
➔ Yes, he is already approved.
7. Mr. Brown ____________________________ the other day, didn't he?
➔ Yes, it was worth the time.
8. You are not _________________________________, are you?
➔ Yes, last year's really did help me broaden my views.

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9. CHOICE
Exercise 1: Listen, fill in the blanks and choose the right response.
(030.mp3)

1. Would you rather take the plane or the train?


(A) ______________________________________________________________
(B) ______________________________________________________________
2. Will you be at the gallery, or are you too busy?
(A) ______________________________________________________________
(B) ______________________________________________________________
3. Do you usually keep in touch by email or by phone?
(A) ______________________________________________________________
(B) ______________________________________________________________
4. Should we discuss it right away or postpone it until next week?
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Can you type this letter for me, or should I ask someone else?
(A) ______________________________________________________________
(B) ______________________________________________________________
6. Are you listening to the program, or can you turn it off?
(A) ______________________________________________________________
(B) ______________________________________________________________
7. Are you ready to order, or do you still want to look at the menu?
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Has your car been repaired, or is it still sitting in the body shop?
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(031.mp3)

1. Would you rather take a taxi ______________________________?


➔ I could use some exercise.
2. Should I __________________ Jim, or will you call him ?
➔ Let me do it.
3. Do you already have a ride, or ______________________________?
➔ I was thinking I'd join you.
4. Is this year's trade conference going to be held
_______________________________?
➔ Neither. It will be in Canada.
5. Will you ____________________ now or when you get there?
➔ I took care of it yesterday.
6. Should I _________________________________ tonight or wait until tomorrow?
➔ It's up to you.
7. Can you make it to the party, or ________________________________?
➔ I will be there .
8. Have _____________________________________Harry's place, or are they
waiting?
➔ An offer has already been made.

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10. STATEMENTS
Exercise 1: Listen, fill in the blanks and choose the right response.
(032.mp3)

1. That's such a funny film.


(A) ______________________________________________________________
(B) ______________________________________________________________
2. I remember your place is near the church.
(A) ______________________________________________________________
(B) ______________________________________________________________
3. I'm not content with my insurance service.
(A) ______________________________________________________________
(B) ______________________________________________________________
4. I've been coughing since this afternoon.
(A) ______________________________________________________________
(B) ______________________________________________________________
5. Let's take another road to avoid severe traffic.
(A) ______________________________________________________________
(B) ______________________________________________________________
6. The theater shouldn't be that busy at this time of day.
(A) ______________________________________________________________
(B) ______________________________________________________________
7. I can't believe we're going to move to a new place.
(A) ______________________________________________________________
(B) ______________________________________________________________
8. Don't forget, the draft of the report is due tomorrow.
(A) ______________________________________________________________
(B) ______________________________________________________________

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Exercise 2: Listen, fill in the blanks and choose the right response.
(033.mp3)

1. I forgot _____________________________ that periodical comes out.


➔ It's published weekly.
2. That T-shirt _______________________________ either small or medium.
➔ A small one should fit me fine.
3. Please ______________________ the application, and ______________ by
tomorrow.
➔ Sure, I'll try to send it as soon as possible.
4. I heard that the client demands _______________________________________.
➔ Yes, he is allergic to some food.
5. We ___________________________________________________ to the survey by
now.
➔ We only gave it a week ago.
6. I couldn't make any duplicates ______________________________________.
➔ You'd better call to get it serviced.
7. I _____________________________ the reservation for us.
➔ Don't worry. I'll do it.
8. ____________________________________________ before the show sells out.
➔ That sounds like a good idea.

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PART 3: SHORT CONVERSATIONS

LUYỆN KỸ NĂNG PARAPHRASE


Listen and write the paraphrased parts for each of the items below. (You will hear each
paraphrase three times.) (034.mp3)
1. having a night shift ➔ _____________________________________________
2. replace the outdated equipment ➔ ___________________________________
3. submit a lower bid ➔ ______________________________________________
4. get ready to relocate ➔ ____________________________________________
5. the manual ➔ ___________________________________________________
6. obtaining a loan ➔ _______________________________________________
7. to see someone get married ➔ ______________________________________
8. to confirm his appointment ➔ _______________________________________
9. discuss the proposal ➔ ____________________________________________
10. call the agency for a referral ➔ _____________________________________
11. Land is cheap. ➔ ________________________________________________
12. buy a ticket for a lower price ➔ _____________________________________
13. improve the training ➔ ____________________________________________
14. be held up at the office until late ➔ __________________________________
15. make copies of the handouts ➔ ____________________________________
16. to take a bus ➔ _________________________________________________
17. to go to the gym / to exercise ➔ ____________________________________
18. phone number / e-mail address ➔ ___________________________________
19. launched a new business ➔ _______________________________________
20. I'll give him a call. ➔ _____________________________________________
21. have a lot ofwork to do. ➔ _________________________________________
22. He read a company announcement. ➔ _______________________________
23. The plane was delayed. ➔ ________________________________________
24. He'll go to the museum on foot. ➔ ___________________________________
25. I hardly slept last night. ➔ _________________________________________

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26. It's not spacious. ➔ ______________________________________________


27. She'll call the caterer. ➔ __________________________________________
28. The printer is tied up. ➔___________________________________________
29. There were too many people. ➔ ____________________________________
31. postponed tor three weeks ➔ ______________________________________
32. monthly ➔ _____________________________________________________
33. once in two weeks / every two weeks ➔ ______________________________
34. bimonthly ➔ ____________________________________________________
35. It's been a year. ➔ ______________________________________________
36. in 14 days ➔ ___________________________________________________
37. each month ➔ __________________________________________________
38. weekly ➔ ______________________________________________________

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1. NHÓM CÂU HỎI KHÁI QUÁT + TỪ KHOÁ


Questions Man Woman

1 Why is the woman calling?


035.mp3 (A) She hasn't received her product.
(B) She was overcharged for the item.
(C) She wants a product exchanged.
(D) She wants to return a product.

2 1. Who most likely is the man?


036.mp3 (A) A photographer
(B) A talent agent
(C) A performer
(D) A receptionist
2. Why is the man calling?
(A) To buy a ticket in advance
(B) To confirm a reservation
(C) To provide a reminder
(D) To inquire about an advertisement

3 1. What field do the speakers work in?


037.mp3 (A) Education
(B) Manufacturing
(C) Product development
(D) Interior design
2. According to the woman, why will
the speakers have to wait?
(A) A shipment has been delayed.
(B) A contract has not been signed yet.
(C) Authorization must first be
obtained.
(D) Some equipment is out of order.

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4 1. What are the speakers mainly


038.mp3 discussing?
(A) Merging with another company
(B) Last month's sales reports
(C) The woman's anniversary party
(D) When the band will arrive
2. What solution does the woman
provide?
(A) She will cancel the band.
(B) She will cancel the dinner service.
(C) She will cancel her meeting.
(D) She will fire the man.

5 What is the main problem the


039.mp3 speakers are discussing?
(A) What they should eat for lunch
(B) Going out for dinner
(C) High entertainment expenses
(D) Getting more customers

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6 1. Where most likely are the


040.mp3 speakers?
(A) At a pet shop
(B) At a catering company
(C) At a fire station
(D) At an animal shelter
2. What aspect of the woman's needs
is mentioned?
(A) The price
(B) The size
(C) The age
(D) The color
3. According to the man, what does
the woman have to do?
(A) Make an advance payment
(B) Bring her identification
(C) Fill out some documents
(D) Submit a letter of reference

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7 1. Where most likely does the woman


041.mp3 work?
(A) At a wedding hall
(B) At a bakery
(C) At a clothing store
(D) At a shipping company
2. Why is the man unable to visit the
woman's workplace?
(A) He has urgent arrangements to
make.
(B) He must attend a wedding today.
(C) He is not feeling well.
(D) He has to prepare an order.
3. What information will the man
probably provide?
(A) Directions to a location
(B) An individual's name
(C) His home address
(D) His phone number

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8 1. Who is the man?


042.mp3 (A) A hotel guest
(B) A janitor
(C) A night manager
(D) A receptionist
2. Why is Mr. Carter unavailable?
(A) He is meeting a client.
(B) He is on vacation.
(C) He has not arrived at work yet.
(D) He is giving a presentation.

9 1. What are the speakers discussing?


043.mp3 (A) Preparations for a meeting
(B) A keynote speech
(C) A seminar agenda
(D) Meeting locations
2. What does the man say he is
relieved about?
(A) A product is selling well.
(B) A trip was not delayed.
(C) A new employee was hired .
(D) A meeting room is available.

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10 1. Where does the man work?


044.mp3 (A) At an immigration office
(B) At a public school
(C) At a post office
(D) At a travel agency
2. Why is the woman in a hurry?
(A) She is late to work.
(B) She forgot an important event.
(C) She must meet a deadline.
(D) She has another appointment.

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2. NHÓM CÂU HỎI CHI TIẾT PHÁI SINH: Problem, Need to know,
Do next, Request, Suggestion, Offer
Questions Man Woman

1 1. What does the woman ask the man


045.mp3 to do?
(A) Introduce a new client
(B) Help to prepare a presentation
(C) Repair malfunctioning equipment
(D) Look for an instruction manual
2. Why is the man unable to help?
(A) He has to meet a major client soon.
(B) He finds the problem too
complicated.
(C) He isn't nearby at the moment.
(D) He doesn't have the necessary
tools.
3. What will the woman do next?
(A) Attempt to solve the problem herself
(B) Cancel an appointment
(C) Print out a document
(D) Have a meeting with a client

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2 1. What problem does the woman


046.mp3 mention?
(A) The advertisements are not widely
circulated.
(B) The store inventory is inadequate.
(C) The discounted price is not
competitive.
(D) The product is not selling well.
2. What does the woman say about
this month's sales figures?
(A) They are beginning to decrease.
(B) They are similar to last month's
figures.
(C) They are unusually high.
(D) They are impossible to predict.
3. What does the man ask the woman
to do?
(A) Extend the length of the promotion
(B) Direct customers to the online store
(C) Secure more advertising space
(D) Offer customers a bigger discount

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3 1. Why did Jessica leave work early?


047.mp3 (A) She had a prior engagement.
(B) She wasn't feeling well.
(C) Her doctor called.
(D) She had to attend a wedding.
2. What does the man ask the woman
to do?
(A) Work an additional shift
(B) Clean the store tomorrow morning
(C) Deliver a presentation at a meeting
(D) Calculate sales figures
3. What will the woman do next?
(A) Fill out a form
(B) Distribute paychecks
(C) Go to the hospital
(D) Call her co-workers

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4 1. What problem does the man


048.mp3 mention?
(A) The fridge is not working.
(B) The temperature is too low.
(C) The freezer temperature is too high.
(D) Water is leaking from the fridge.
2. What does the woman mention
about the fridge?
(A) It is a very old model.
(B) It is no longer manufactured.
(C) It is not from their company.
(D) It is a popular model.
3. What does the woman offer to do?
(A) Give him a new manual
(B) Give him a link to a website
(C) Let him get a replacement
(D) Send a technician

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5 1. What problem does the man report?


049.mp3 (A) Internet access has been
disconnected.
(B) A delivery has not arrived yet.
(C) A power outage occurred.
(D) Some equipment has
malfunctioned.
2. Where most likely does the woman
work?
(A) At an electronics store
(B) At a power company
(C) At a toy factory
(D) At a communications provider
3. What does the woman suggest the
man do?
(A) Take shelter elsewhere
(B) Report the incident to the police
(C) Restart his computer
(D) Arrive ahead of schedule

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6 1. What type of business does the


050.mp3 man work for?
(A) An auto repair shop
(B) An insurance company
(C) An automobile dealership
(D) A construction contractor
2. What does the woman say is her
top priority when she makes a
purchase?
(A) Affordability
(B) Popularity
(C) Design
(D) Safety
3. What does the man suggest doing?
(A) Replacing a broken part
(B) Evaluating a different model
(C) Visiting a new branch
(D) Paying a deposit

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7 1. Why is the man calling?


051.mp3 (A) To order a product
(B) To postpone an appointment
(C) To book a wedding hall
(D) To hire a photographer
2. What does the man inquire about?
(A) A price quote
(B) A product sample
(C) A list of employees
(D) An event schedule
3. Why does the woman say the
service might be quite expensive?
(A) Her services are in high demand.
(B) She will need additional staff.
(C) She uses high-end equipment.
(D) She has to meet a tight deadline.

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8 1. Who is Dr. Moran?


052.mp3 (A) A university professor
(B) A patient
(C) A pharmacist
(D) A medical practitioner
2. What problem does the woman
mention?
(A) An incorrect diagnosis
(B) A family problem
(C) Persistent pain
(D) An outstanding balance
3. What does the man offer to do?
(A) Provide contact information
(B) Drive the woman to the hospital
(C) Set up an appointment
(D) Offer a free consultation

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9 1. What is the man concerned about?


053.mp3 (A) The messaging system
(B) Cell phone reception
(C) Phone transfer software
(D) A new computer system
2. What does the woman suggest?
(A) Deleting all his hardware
(B) Get a new computer
(C) Download a movie
(D) Upgrade his software
3. What does the woman say she will
do?
(A) Send him a link for a free upgrade
(B) Upgrade his phone model
(C) Revise the schedule
(D) Check with the management

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10 1. Why most likely is the man calling?


054.mp3 (A) To discuss an issue with the
apartment
(B) To offer a lower rental price
(C) To negotiate a contract
(D) To make an appointment
2. What does the man say about the
Swiss Tower Building?
(A) It is too far away from her office.
(B) It is being renovated at the moment.
(C) It is being closed down.
(D) It is located close to a dry cleaner.
3. What does the man offer the
woman?
(A) To give her a lower rental price
(B) Extend the lease
(C) Pay for her hotel costs
(D) Arrange to move her furniture

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3. NHÓM CÂU HỎI Ý ĐỒ, GRAPHIC


M W

1 1. What are the speakers


055.mp3 discussing?
(A) Sales results of last quarter
(B) Sales results of last month
(C) Sales of the new range
(D) Sales for the coming month
2. What does the woman imply
when she says "That's
interesting"?
(A) She wants to work at the
Collingwood store.
(B) She knows their sales are down.
(C) She wasn't listening to the man.
(D) She wants to know why the
sales are down.
3. What does the man suggest they
do?
(A) Visit Head Office
(B) Visit the Woodsdale store
(C) Visit the Collingwood store
(D) Visit their manager

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2 1. What does the woman say about


056.mp3 the restaurant space?
(A) She thinks it's too big.
(B) It has a good location.
(C) The location is not good.
(D) It's a bit far from her office.
2. Why does the woman say "I've
looked at another location up the
street that is about 10% cheaper"?
(A) To get a lower rental cost
(B) To buy the property
(C) To prepare a new contract
(D) To deny the request
3. What does the man say about
the price?
(A) He agrees to reduce it.
(B) He has to ask his co-worker.
(C) He has to ask his manager.
(D) He refuses to reduce it.

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3 1. What did the man do last


057.mp3 weekend?
(A) Went to a conference
(B) Finished his sales reports
(C) Gave a presentation
(D) Visited his family
2. What does the woman imply
when she says "Wow, sounds like
you 've really made it!"?
(A) He failed at succeeding.
(B) He has been successful with his
presentation.
(C) His presentation was not
popular.
(D) His book sold well.
3. What does the man plan on
doing next year?
(A) Retire from writing
(B) Move to another country
(C) Have a child with his wife
(D) Release another book

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4 1. What is the man worried about?


058.mp3 (A) Buying new software
(B) The production rate of the
machine
(C) Finding a repair shop
(D) An increase in production
2. What does the man imply when
he says "It doesn't make sense to
keep going like this"?
(A) He wants to take action
immediately.
(B) He wants to continue business
as usual.
(C) He wants to repair the software.
(D) He doesn't agree with the
woman.
3. What does the woman say she
will do?
(A) Call the software engineer
(B) Contact the IT department
(C) Call the machine repair shop
(D) Buy new software

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5
059.mp3

1. What is the woman doing?


(A) Giving away free suits
(B) Helping a customer
(C) Updating software
(D) Celebrating with friends
2. Look at the graphic. Why is the
gift certificate rejected?
(A) It is expired.
(B) Because he is in the wrong
store.
(C) Because he didn't purchase
enough.
(D) The certificate is damaged.
3. What does the woman offer to
do?
(A) Give him another certificate
(B) Help him try on a suit
(C) Show him some pants
(D) Give him a refund

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6
060.mp3

1. Why is the man looking for a


certain product?
(A) He stopped working out.
(B) His trainer told him to.
(C) Because he is a trainer.
(D) He had a favorite brand.
2. Look at the graphic. Which
ingredient is the man worried
about?
(A) Carbohydrate
(B) Fat
(C) Milk
(D) Protein
3. What does the woman suggest?
(A) Purchasing a milk-based
product
(B) Getting a full refund
(C) Using soy beans
(D) Buying a soy-based powder

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7
061.mp3

1. Who most likely are the


speakers?
(A) Window cleaners
(B) Computer repair technicians
(C) Telephone operators
(D) Athletes
2. Look at the graphic. Where is
the woman going next?
(A) Raptas
(B) Farnod Computing
(C) Chaims & Son
(D) Hecadi Constructing
3. What are the speakers probably
going to do next?
(A) Go home
(B) Eat lunch
(C) Clean the carpets
(D) Leave the building

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8
062.mp3

1. What did the man recently do?


(A) He met with a photographer.
(B) He met with a sales associate.
(C) He met with an interior
decorator.
(D) He had lunch.
2. Why does the man want to move
the sales desk?
(A) To increase the company's
sales
(B) To make it look nicer
(C) To make more room for the
woman to work
(D) To give waiting customers more
space
3. Look at the graphic. Where will
the sales desk be moved to?
(A) Where the help desk is now.
(B) So it is to the right of the
entrance.
(C) Where the waiting area is.
(D) They will move the help desk
instead.

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9
063.mp3

1. What did the man say about next


week?
(A) There will be an inspection.
(B) Some new computers will arrive.
(C) They will have fire drills.
(D) Someone called in sick.
2. Look at the graphic. What
department do the speakers work
in?
(A) Human Resources
(B) Accounting
(C) Customer Service
(D) Legal
3. What does the woman suggest
they do?
(A) Don't say anything
(B) Print out some extra copies
(C) Speak to their supervisor
(D) Put up a sign

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10
064.mp3

1. Where does the man most likely


work?
(A) Chemist
(B) Hardware store
(C) Model shop
(D) Medical clinic
2. Look at the graphic. What part is
the woman missing?
(A) Decals
(B) Model kit
(C) Snap fit tool
(D) Rubber tires
3. What does the man offer to do?
(A) Deliver it to her
(B) Give her a refund
(C) Cancel the order
(D) Express-post it to her

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PART 4: SHORT TALKS


LUYỆN KỸ NĂNG PARAPHRASE
Listen and write the paraphrased parts for each of the items below. (You will hear each
paraphrased sentence three times.) (065.mp3)

1. Residents are cautioned to limit non-essential power use.


➔ ___________________________________________________________________
2. If you would like to speak to my colleague, please press two.
➔ ___________________________________________________________________
3. We will be having the first meeting of the company's new organization, Norcom
Cares.
➔ ___________________________________________________________________
4. Japan's third-largest utility company has announced that it will be making a 250-
million-dollar investment in wind power.
➔ ___________________________________________________________________
5. The nation's economic growth is down to 2 percent this quarter from 4 percent last
quarter.
➔ ___________________________________________________________________
6. Connection difficulties from Hong Kong will mean that we will be departing an hour
late.
➔ ___________________________________________________________________
7. We are moving back the starting time of the conference because we understand it
takes a long time for some of you to get here.
➔ ___________________________________________________________________
8. Please give my application for the position of banquet manager to the food and
beverage director.
➔ ___________________________________________________________________

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DẠNG 1: ANNOUNCEMENTS (066.mp3)


1. When will the inspection take place? 3. What will managers do to prepare for
(A) Tomorrow the inspection?
(B) On Wednesday (A) Consult with health inspectors

(C) On Friday (B) Clean all workstations

(D) Next Monday (C) Go to every workstation


(D) Increase sanitation measures
2. What will happen if they fail the
inspection?
(A) Their facility will close for renovation.
(B) They will have to pay a penalty.
(C) A second inspection will occur next
month.
(D) Staff who fail to meet standards will
be laid off.

4. Who is the intended audience for the 6. What does the speaker recommend?
announcement? (A) Wearing warm clothing
(A) Environmentalists (B) Putting thew cameras away
(B) Restaurant customers (C) Purchasing refreshments after the
(C) Exhibition organizers tour
(D) Tourists (D) Traveling abroad

5. What does the speaker say about the


Arctic exhibit?
(A) It is open for two hours.
(B) They will visit it in the morning.
(C) It is closed for renovation.
(D) They will take pictures of it.

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7. What is mentioned about the business? 9. According to the announcement, what


(A) It closing. has been changed?
(B) It is not very large. (A) Store locations

(C) It is owned by a family. (B) Business hours

(D) It has recently opened. (C) Building owners


(D) Customer service
8. How can customers get a free
delivery?
(A) By paying with a special coupon
(B) By purchasing an item above a
certain amount
(C) By ordering online
(D) By using the store membership card

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DẠNG 2. SPEECHES & TALKS (067.mp3)

1. Why is the audience gathered? 3. What will probably happen next?


(A) To exhibit designs for a building (A) A closing ceremony
(B) To raise money for a project (B) A musical performance
(C) To celebrate the opening of the hall (C) A welcome dinner
(D) To ask for additional donations (D) A city meeting

2. What has Mr. Collins done?


(A) Designed a building
(B) Given money to the project
(C) Donated land
(D) Offered to perform

4. What is the main purpose of this talk? 6. What did Dr. Miles do 5 years ago?
(A) To introduce a speaker (A) She studied public relations.
(B) To inform listeners of a new (B) She arranged a seminar.
company (C) She promoted a university.
(C) To arrange a seminar (D) She had a book published.
(D) To promote a university

5. Who is Dr. Alana Miles?


(A) A publisher
(B) An entertainer
(C) A university professor
(D) A medical doctor

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7. Where is the speaker? 9. Who is Julie Kavner?


(A) At a sports event (A) An event planner
(B) At a restaurant (B) A successful manager
(C) At a sales meeting (C) A new chef
(D) At a park (D) A salesperson

8. What is the speaker talking about?


(A) An employee picnic
(B) A special meal
(C) A successful marketing campaign
(D) A sales presentation

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DẠNG 3. GUIDED TOURS (068.mp3)

1. Where most likely is the speaker? 3. Why has the location of the dinner
(A) At a company workshop been changed?

(B) At an electronics convention (A) The room size is inadequate.

(C) At a home appliances store (B) The facility lacks equipment.

(D) At a realty exposition (C) The previous workshop finishes late.


(D) The rent is too high.
2. What new feature is mentioned by the
speaker?
(A) Workshops will be conducted.
(B) A free dinner is provided.
(C) Exhibition areas are larger.
(D) Rooms have Internet access.

4. Who is making the announcement? 6. What is mentioned about the Old Court
(A) A history expert House?

(B) A town official (A) What it was used for

(C) A tour guide (B) Why it was built

(D) A bus driver (C) How old it is


(D) Who built it
5. What does the speaker suggest?
(A) Going to a particular restaurant
(B) Visiting historical sites
(C) Boarding the bus early
(D) Not taking too long in the museums

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7. What is the speaker introducing? 9. How long will the program be?
(A) A robotic demonstration (A) 30 minutes
(B) A film about the ocean (B) 60 minutes
(C) A cruise tour (C) 80 minutes
(D) An award presentation (D) 120 minutes

8. Who is Sharon Rock?


(A) A sea explorer
(B) A writer
(C) An actress
(D) A scientist

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DẠNG 4. ADVERTISEMENTS (069.mp3)

1. What does the advertised business 3. What is located across from the
sell? advertised business?
(A) Plants and trees (A) A café
(B) Clothes (B) A shoe store
(C) Coffee (C) A golf course
(D) Sporting goods (D) A school

2. When will the lessons begin?


(A) This Monday
(B) Next week
(C) At the end of this month
(D) At the beginning of next month

4. What is this advertisement for? 6. What does the advertisement say is


(A) A new restaurant special about the product?

(B) A lunch menu (A) Its old tradition

(C) A beverage (B) Its nutritional value

(D) A health club (C) Its low cost


(D) Its availability
5. What is convenient about the product?
(A) It is easy to carry.
(B) It can be delivered.
(C) It can be heated in an oven.
(D) is smaller than a salad.

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7. What is being advertised? 9. How can listeners learn about program


(A) An art exhibition topics?

(B) A sports event (A) By making a phone call

(C) A radio show (B) By sending an e-mail

(D) A theater (C) By visiting the website


(D) By listening to later announcement
8. Who is Julia Sugarbaker?
(A) A radio host
(B) A web designer
(C) A restaurant manager
(D) An event planner

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DẠNG 5. BROADCASTS & REPORTS


Exercise 1: (070.mp3)

1. What will the temperature be tonight? 3. What will listeners hear next?
(A) Below 0 (A) A review of the top news stories
(B) About 17 degrees (B) The long-term weather forecast
(C) Between 0 and 10 degrees (C) A commercial break
(D) Over 20 degrees (D) Current sports news

2. What will the weather be like on the


weekend?
(A) Sunny
(B) Rainy
(C) Cold
(D) Overcast

4. What is causing the problem? 6. When are temperatures expected to


(A) Hot weather conditions rise?

(B) Watering lawns (A) On Monday

(C) A decrease in temperature (B) On Friday

(D) Local farmers (C) On Saturday


(D) On Sunday
5. What does thespeaker suggest?
(A) Voting in a local election
(B) Limiting water usage
(C) Planting a garden
(D) Making reservations

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7. What is the subject of today’s 9. Who will be the host for tomorrow's
program? program?
(A) A new film (A) Stephanie Spielburg
(B) The movie industry (B) An independent film director
(C) Local elections (C) The speaker's co-host
(D) Popular directors (D) A relative of the regular host

8. What will happen after the interview?


(A) A new announcer will be introduced,
(B) Election results will be announced.
(C) Listeners will call the radio station
with questions.
(D) The host will introduce a guest host.

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Exercise 2: (071.mp3)

1. What is the report about? 3. What will the company be offering?


(A) The company's financial condition (A) Job training
(B) The shutdown of a factory (B) Job transfers
(C) The introduction of a new car model (C) Financial compensation
(D) The state of the local economy (D) Overseas work

2. How many jobs will be lost?


(A) 250
(B) 350
(C) 450
(D) 550

4. What is the report about? 6. What delayed the project?


(A) A financial crisis (A) A protest by local residents
(B) A traffic delay (B) A malfunction with machinery
(C) A subway line opening (C) A shortage of travelers
(D) A local suburb (D) A lack of money

5. When did the project begin?


(A) A year ago
(B) 2 years ago
(C) 4 years ago
(D) 5 years ago

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7. What is the report about? 9. What did the city say about the
(A) A newly elected governor ChannelLink?

(B) A new ferry service (A) It will make commuting by car less
attractive.
(C) A plan to build a bridge
(B) It will require extra funds to operate.
(D) A traffic problem
(C) It will require the construction of a
8. How frequently does the ChannelLink bridge.
run?
(D) It will save money for the city.
(A) Every 15 minutes
(B) Every 20 minutes
(C) Every 30 minutes
(D) Every hour

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DẠNG 6. INTRODUCTIONS (072.mp3)

1. What is the purpose of this talk? 3. What is mentioned about Robbie?


(A) To announce a promotion (A) He will Start working full-time in 3
(B) To request something from a branch months.
office (B) He is fluent in a foreign language.
(C) To introduce a new employee (C) He studied in Germany for a long
(D) To ask staff to work on a project time.
(D) His previous job was in Frankfurt.
2. What is Robbie's job?
(A) A language instructor
(B) A visual designer
(C) A teacher trainer
(D) A consultant

4. Who is Alice Collins? 6. Why is Ms. Collins visiting a university?


(A) A professor (A) To speak with students
(B) A critic (B) To advertise her new work
(C) A talk show host (C) To review a new publication
(D) A writer (D) To meet with fans

5. What does the speaker find surprising


about Ms. Collins's success?
(A) Her first efforts were unpopular.
(B) She has little experience.
(C) Most newspapers disliked her work.
(D) She has never taught before.

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7. Who is Greg Alberts? 9. What does the speaker ask the


(A) A manufacturer participants to do?

(B) An engineer (A) Look over some documents

(C) A chemist (B) Attend another session in 3 hours

(D) A pharmacist (C) Be punctual for tomorrow's session


(D) Choose a preferred activity
8. What is the topic of the session?
(A) Building renovations
(B) Insurance fraud
(C) Occupational safety
(D) Equipment updates

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DẠNG 7. TELEPHONE MESSAGES (073.mp3)

1. What type of business has the caller 3. What information is available at the
reached? facility's website?
(A) A hospital (A) Revised class schedules
(B) A hotel (B) Registration forms
(C) A spa (C) Operating hours
(D) A health club (D) Membership requirements

2. What will begin on July 7?


(A) Class registration
(B) Swimming classes
(C) Repair work
(D) Sports competition

4. What is the purpose of the call? 6. Where will Ms. Botwin be next week?
(A) To schedule an interview (A) In Shanghai
(B) To make a flight reservation (B) In Seoul
(C) To inquire about a job posting (C) In Hong Kong
(D) To ask about an investment (D) In Osaka

5. What is Ms. Botwin's occupation?


(A) An investment banker
(B) An account executive
(C) A public relations director
(D) A travel agent

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7. What is the main purpose of the 9. What does the woman want Mr. Wilson
message? to do?
(A) To apologize for the wrong shipment (A) Go to the store
(B) To change a delivery date (B) Check the delivery address
(C) To offer a special deal (C) Pay for rush delivery
(D) To confirm a delivery time (D) Return a call

8. What is the problem?


(A) A salesperson placed the wrong
order.
(B) The store was out of stock.
(C) The item needs to be rush-ordered.
(D) No one was at home to receive the
delivery.

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DẠNG 8. INSTRUCTIONS & LECTURES (074.mp3)

1. What is the main purpose of the talk? 3. Why would an employee contact Mr.
(A) To discuss new security policies Pompino?

(B) To describe a new scheduling (A) To request a password


system (B) To report computer problems
(C) To explain office e-mail usage (C) To ask for an instructional manual
(D) To provide project assignments (D) To open an office e-mail account

2. What do employees need to have?


(A) A list of e-mail addresses
(B) A password
(C) A security pass
(D) An identity card

4. Who most likely is the intended 6. What do employees on trips of five or


audience for these instructions? more days receive?
(A) Travel agents (A) Overtime pay
(B) Trade fair representatives (B) Laundry service
(C) Sales staff (C) Rental car
(D) Accountants (D) Trade fair tickets

5. What are employees instructed to do


after their trip?
(A) Write a sales report
(B) Call the accounting office
(C) Submit receipts
(D) Fill out a form

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7. What is the primary purpose of this 9. What does the speaker tell investors to
talk? do?
(A) To recommend a certain investment (A) Log in at a certain time
company (B) Test the loading speed of the firm's
(B) To provide advice about choosing a website
broker (C) Have any technical problems fixed
(C) To give tips on creating an (D) Report faulty links to the webmaster
investment website
(D) To warn about rising Internet crime

8. Why does the speaker mention friends and acquaintances?


(A) They may provide you with good advice.
(B) They might be able to manage your investments.
(C) They may offer to do the research for you.
(D) They might lend you investment funds.

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