Usability Assessment of Accident

Analysis Models for Complex Socio-

Technical Systems
Introduction:

Usability is a crucial aspect to consider when evaluating accident analysis models for complex
socio-technical systems. The usability of these models directly affects their effectiveness in
facilitating the analysis process and the comprehension of results. In this section, we assess the
usability of various accident analysis models, focusing on their user-friendliness and ease of
use.

User-Friendliness:

The user-friendliness of an accident analysis model refers to its ease of understanding,

navigation, and operation. A user-friendly model should provide a clear and intuitive interface,
allowing users to easily input relevant data and access analysis tools. Models with well-
designed user interfaces, organized workflows, and user-friendly terminology contribute to a
positive user experience.

Ease of Use:

Accident analysis models should be designed to simplify the analysis process and minimize the
effort required to obtain meaningful results. Models that offer predefined templates,
standardized procedures, and automated features streamline the analysis workflow, reducing
the burden on users. Additionally, models with comprehensive documentation and tutorials
enhance the ease of use by providing guidance and support for users.

Accessibility:

The accessibility of an accident analysis model refers to its availability to a wide range of users,
including those with varying levels of expertise and technical backgrounds. Models that require
specialized training or domain-specific knowledge may limit their accessibility. Conversely,
models that are designed with a user-centric approach, providing clear instructions and
explanations, broaden their user base and increase their overall accessibility.

Customizability:

The ability to customize an accident analysis model to suit specific needs and requirements is
essential for its usability. Models that offer flexibility in terms of data input formats, analysis
parameters, and visual representations empower users to tailor the model to their specific
context. Customizability ensures that the model can adapt to the diverse needs of different
users and domains.

Documentation and Support:

Comprehensive documentation and support resources are vital for users to effectively utilize
accident analysis models. Clear instructions, user manuals, and troubleshooting guides
enhance the usability by providing users with the necessary information to operate the model
efficiently. Additionally, prompt and responsive support channels, such as user forums or help
desks, contribute to a positive user experience and facilitate problem-solving.

Iterative Improvement:

Usability should not be seen as a static attribute but rather as an iterative process of
improvement. Models that incorporate user feedback and continuously update their features
based on user needs and preferences demonstrate a commitment to enhancing usability over
time. Regular updates and bug fixes ensure that the model remains user-friendly and aligned
with evolving user requirements.

Conclusion:

Usability is a critical factor to consider when evaluating accident analysis models for complex
socio-technical systems. User-friendliness, ease of use, accessibility, customizability,
documentation, support, and iterative improvement are key aspects that contribute to the
overall usability of these models. By prioritizing usability, researchers and practitioners can
enhance the effectiveness and adoption of accident analysis models, ultimately improving
safety in complex socio-technical systems.