Angela Cole

Memphis, TN 38115
angelacole33_den@indeedemail.com
9015138532

Highly motivated and results driven. Bringing extensive experience in retail, warehouse, restaurant,
logistics and distribution. I am a team player and natural leader with excellent communication skills.
Also I am willing to learn and train in other areas .
Authorized to work in the US for any employer

Work Experience

Amazon Warehouse Associate

Amazon - Memphis, TN
January 2021 to March 2021
Pick items from bin and place them in totes (robot operated)
• Took orders and packed items for customer deliveries
• Loaded and unloaded merchandise
• Manually inspected items

Janitorial
Ups (Ateam) - Memphis, TN
September 2018 to June 2020

Customer Service Representative

American Customer Care - Memphis, TN
November 2014 to March 2020
• Performed customer service surveys
• Provided policy and service information
• Answered general questions
• Managed client records
• Set up client appointments
• Responded to claim inquiries

Customer Service Representative

Global Teletherapy - Memphis, TN
March 2009 to February 2013
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
Education

high school diploma

Melrose High School

Skills
• Reading comprehension
• time management
• operation monitoring
• writing
• Order fulfillment
• Warehouse experience
• Shipping & receiving
• RF Scanner
• Order Picking
• Packaging
• Order Picker
• Pallet Jack
• Logistics
• English
• Sanitation (10+ years)