Professional Documents
Culture Documents
Swaying, Rationale and Tactician having expertise in Fraud Investigations, AML Transaction Monitoring,
Forecasting, Risk Assessment, Risk Mitigation and Auditing. Highly Technical and Experienced user of SQL, MS
Outlook, Excel, Word and PowerPoint.
Professional Experience
Genpact, Richardson 07/2019 – Present
Sr. Fraud Associate
Evaluated business procedures, performed early detection and prevention resulting in loss minimization of
up to 17% as compared to the previous years. Reviewed suspected transactions through transaction
monitoring system & case management process. Major roles and responsibilities are:
Minimized the risk of BS / Fraud exposure by exercising review, analysis and documentation of account
activity and executing actions based on personal judgement
Revamped bank’s entire Deposit Risk Program by implementing effective process & procedures
Complied with privacy policy by handling confidential information & strictly following all the protocols
Developed and submitted timely reports of sensitive & high-profile incidents related to BSA, Currency
Transaction & Suspicious Activity
Conceptualized & implemented metrics related to fraud losses & BSA reports
Processed and reported investor transactions including subscriptions, redemptions, transfers, capital
calls, distribution notices and the associated money movement
Designed a dashboard to provide graphical representations and reports to the management on several
investor services topics, client issues and department initiatives
Reviewed and worked on Anti-Money Laundering tests pursuant to US and Cayman regulations
Assessed & approved due diligence documents for fund investors providing a record raise in the
investment to about 35% as compared to the previous year
Ensured timely & accurate completion of all the activities by share register database
Provided prompt and accurate response to all investor related queries enhancing investor confidence by
25%
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Home Point Financial, Farmers Branch 03/2018 – 09/2018
Servicing Cashier Specialist
Completed reconciliation of documents for daily mortgage account transactions ensuring provision of
accurate information to accounts for journal entry
Reduced possible frauds to 0 by proactive monitoring of electronic account and transaction data
Processed bank accounts administration ensuring validation of opening, closing of accounts and signatory
changes
Joined as a Risk Coordinator, received consistent elevations and varied roles due to exceptional performance.
Consistently delivered highest quality services, significant achievements and responsibilities were:
Effectively mitigated loss & legal risk for clients through effective management of bankruptcy process
Reviewed new Chapters 7, 11, 13 bankruptcies to legal counsel for proof of claims
Conducted bankruptcy discharge audits after completion of the bankruptcy process
Provided resolution by effective and on-time complain management, achieved 100% customer
satisfaction
Designed and conducted training session for employees in order to uplift functional and behavioral
competencies and capabilities
Maintained 100% compliance with regulatory and investor requirements ensuring 0 audit discrepancies
Documented and monitored risk mitigation activities, surveillance of account activities along with
structural changes for internal and external audit needs
Diagnosed the policy and processes of home equity and mortgage origination, revamped the processes by
fixing anomalies
Identified financial issues of clients and provided solutions to resolve delinquency (repayment plans, loan,
short sale, deed in lieu) enhancing client retention by 15% and satisfaction by 85%
Evaluated and selected appropriate workout remedies for conforming loans and refer non-conforming
loans to loss mitigation
Provided First Call Resolution and information to all callers on consumer debts, installments etc.
Education
University of Texas at Dallas, Richardson, USA
Bachelors 12/2009 – 05/2012
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