Unit 03 - Professional Practice - 00151559 Dinayuru PDF

Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title BTEC Higher National Diploma in Computing
Gayani nisansala
Assessor Internal Verifier
Unit 03: Professional Practice
Unit(s)
Work Related Learning Report: Design and Deliver a Training Programme
Assignment title
W.G. DINAYURU WELAGEDARA
Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor has
awarded.
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded

match those shown in the assignment
brief? Y/N
Is the Pass/Merit/Distinction grade

awarded justified by the assessor’s
Y/N
comments on the student work?
Has the work been assessed
accurately? Y/N
Is the feedback to the student:

Give details:
• Constructive?
Y/N
• Linked to relevant assessment
criteria? Y/N
• Identifying opportunities for

improved performance?
Y/N
• Agreeing actions? Y/N
Does the assessment decision need

amending? Y/N
Assessor signature Date
Internal Verifier signature Date

Programme Leader signature (if
required) Date
Confirm action completed
Remedial action taken
Give details:
Assessor signature Date

Internal Verifier
signature Date
Programme Leader signature

(if required) Date
Dinayuru Welagadara Professional practice 1

Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
Unit Title Unit 03: Professional Practice
Assignment Number 1 Assessor
Date Received
Submission Date 1st submission
Date Received 2nd
Re-submission Date submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction P1 P2 M1 D1

Descripts
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
Pass, Merit & Distinction P3 P4 M2 M3 D2

Descripts
LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5 P6 M4 D3

Descripts
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7 P8 P9 M5 D4

Descripts
Grade: Assessor Signature: Date:
Resubmission Feedback:
Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and
grades decisions have been agreed at the assessment board.
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Dinayuruameera@gmail.co 2023/09/24
m
Assessor Date
signature

Student Date
signature
Pearson Higher Nationals in

Computing
Unit 03: Professional Practice
Assignment 01

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Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title Unit 3: Professional Practice
Academic Year 2022/23
Unit Tutor
Assignment Title Work Related Learning Report: Design and Deliver a

Training Programme
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business
style using single spacing (refer to the assignment guidelines for more details). You are required to
make use of headings, paragraphs and subsections as appropriate, and all work must be supported
with research and referenced using Harvard referencing system. Please provide in-text citation and
a list of references using Harvard referencing system. Please note that this is an activity-based
assessment and your report should include evidences to the activities carried out individually
and/or in a group.
To carry out the activities given on the brief, you are required to form groups, comprising
maximum of 6 members.

Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills to

a target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the
impact of team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its
role within the workplace and for higher-level learning.

Scenario

Assume yourself as the event coordinator working in an event planning organization specialized in
delivering trainings on IT and soft skills. you have been appointed to design and deliver a training
event on IT /Soft Skills to an identified audience. You are required to complete the project within
2 months and the training plan and resources should be finalized as per the requirement of the
client.
You are required to form a group of not more than 10 members in order to carry out the event. The
event will be headed by an event manager/ leader and each group member will be assigned a set of
tasks. While designing and delivering the event,
 the skills required to make the event successful

 challenges faced during the design/ delivery
 Critical evaluation of the problems, challenges faced and the methods used to overcome them
 The need for continuously develop in a professional environment
Need to be thoroughly considered.
At the end of the event, produce an individual report by each member covering the following
tasks.
Task 1:
Demonstrate how you are planning to effectively deliver the training event by designing a
professional project plan with following details.
 Roles appointed to group members and an evaluation of interpersonal skills of each member that
justifies the assigned role in the team.
 Goal and objectives of the project
 Evidence to the communication styles and formats used to communicate with the client and the
team members and the findings/ outcomes of the communications.
 Challenges/ problems identified and the plan to overcome them
 A professional project schedule with the activities, milestones and contingencies identified to
demonstrate the effective time management skills in order to plan the training.

Task 2
Research different problem-solving techniques that can be used to solve the identified problems in
task 1 and demonstrate how critical reasoning can be applied to identify a solution to the identified
problems in planning and designing of the training event.
Critically evaluate the solution methodology used to solve one of the identified problems and
justify how selected methodology helped you to successfully solve the problem and achieve the
project objectives.
Task 3
Work in your team by contributing your skills and knowledge to meet the project goal. Critically
evaluate your own role and contribution to the group for the completion of the training event.
Discuss the importance of having dynamic team members in a group to meet its goals by referring
to the role assigned to the group members and analyse how team dynamics among your group
members effectively helped to achieve the shared project goal.
Task 4
Discuss with examples, the importance of continuous professional development (CPD) in a work
setting by evaluating the range of CPD criteria that can be used to measure the effectiveness of
your employees in your organization.
Produce a continuous professional development (CPD) plan using the criteria identified above with
relevant to the responsibilities, required skills, performance objectives for the members of your
team. Review different motivational theories and discuss how they can be helpful to improve the
performance of the team members and meet the objectives of the developed CPD plan. Justify how
the developed CPD supports in building the motivation of your team.

Acknowledgement
I would like to acknowledge and share my warmest gratitude towards each individual for
helping me with this assignment. And a special gratitude towards the HND course lecture Ms.
gayani nisansala and Mr. Isuru Kulathilaka of Esoft Metro College Kiribathgoda, I grant my
special gratitude for giving me this opportunity to take part in this valuable assignment in the
topic Professional practice. And finally, I would like to thank my parents, friends who helped
and inspired me to complete this assignment. please comment your suggestions and criticisms
on my work which will inspire me to improve the quality of the assignment. Thank you

Content
Acknowledgement ........................................................................................................................13
................................................................................................................
.............. 4
……........................................................................................................................... 5
Introduction.................................................................................................................................. 9
About the Training event..............................................................................................................10
About the events.......................................................................................................................... 20
Verbal communication.............................................................................................................. 20
Non-verbal communication...................................................................................................... 21
Use of IT to enhance Communication...................................................................................... 24
Time management....................................................................................................................... 25
Prioritizing workload.................................................................................................................... 26
Effective Time Management Skills in Planning an Event.............................................................. 27
Time management skill used by the group.................................................................................. 28

Failure of Time Management Skills.......................................................................................... 28
Planning and scheduling tasks Planning and scheduling tasks..................................................29
The Smart Goal System............................................................................................................... 31
Critical Reasoning and Problem-solving Techniques................................................................... 32
Making and keeping appointments.............................................................................................33
Interpersonal skills..................................................................................................................... .36
Team member’s interpersonal skill evaluation............................................................................38
Effectiveness of using interpersonal skills................................................................................... 39
Problem solving.......................................................................................................................... 40
Brainstorming............................................................................................................................. 41
5Why method.......................................................................................................................... 47
SWOT Analysis.......................................................................................................................... 41
Critical Path Analysis (CPA)...................................................................................................... 45
How the author's team uses team dynamics and how it helps to succeed in the
event.......................................................................................................................................... 47
Work as a team...........................................................................................................................48
Tuckman’s theory..................................................................................................................... 48
Belbin’s theory......................................................................................................................... 50
The author’s roles and responsibilities..................................................................................... 53
Motivation theory..................................................................................................................... 58
Comparison of the motivation theory..................................................................................... 57
Continuing Professional development (CPD)........................................................................... 60
Author’s personal SWOT analysis.............................................................................................. 62

ANNEXURE .................................................................................................................................63
ANNEXURE 1.1........................................................................................................................... 63
............................................................................................................................ 71
APPENDIX 1.3............................................................................................................................ 72
APPENDIX 1.4............................................................................................................................ 73
APPENDIX 1.5............................................................................................................................ 74
APPENDIX 1.6........................................................................................................................... 75
Conclusion................................................................................................................................ 67
References ............................................................................................................................... 68
Table of figures
Figure 1: Gantt chart part 1 ............................................................................................................. 36
Figure 2: Gantt chart part 2.............................................................................................................. 36
Figure 3: Gantt chart part 3 ..............................................................................................................37
Figure 4: 5Why method.....................................................................................................................47
Figure 5: CPA chart part1................................................................................................................49
Figure 6: CPA chart part2 ................................................................................................................50
Figure 8: team presentation page1Figure 8: team presentation

page2............................................................................................64
Figure 8: team presentation page3............................................................................................65

Figure 8: team presentation page4 ...........................................................................................65
Figure 8: team presentation page5...........................................................................................66
Figure 8: team presentation page6 ..........................................................................................66
Figure 8: team presentation page7...........................................................................................67
Figure 8: team presentation page8.............................................................................................67
Figure 8: team presentation page9 .........................................................................................68
Figure 8: team presentation page10.........................................................................................68
Figure 8: team presentation page14
Figure 13: Project proposal page ....................72
Figure 13: Project proposal page Figure 14:

Banner............................................................................................................................74
Figure 15: Agenda
Figure 16: budgetFigure17: team b presentation page

2………………………………………………………………………………….77

Figure17: team b presentation page 3
Figure17: team b presentation page 4Figure17: team b presentation page

5……………………………………………………….……………………….79
Figure17: team b presentation page 6……………………………………………………….

……………………….79
Figure17: team b presentation page 7…………………………………………………………………………….....80
Table of table
Table 1: Use of verbal and non-verbal communication .............................................................30
Table 2: Evaluation of prioritizing workload ................................................................................34
Table 3: Interpersonal skills evaluation ........................................................................................44
Table 4: SWOT analysis of author’s group....................................................................................49
Table 5: Belbin’s team roles...........................................................................................................54
Table 6: Team roles of author’s group (according to the Belbin’s theory) ....................................55
Table 7: Content theories and process theories ...........................................................................60
Table 8: Comparison of motivation theories................................................................................ 61
Table 9: Personal SWOT analysis of author ...................................................................................63

Introduction
Professional practice refers to the application of specialized knowledge, skills, and ethics
within a particular field or industry. It involves adhering to standards, guidelines, and best
practices to ensure high-quality work and responsible conduct. This concept applies to
various professions, such as medicine, law, engineering, and more, where practitioners follow
established protocols to provide reliable and effective services to clients or patients while
upholding ethical standards.
The assignment you mentioned is divided into four tasks, each focusing on different aspects
of event planning and delivery. In the first task, the writer discusses the team's skills and
roles, how interpersonal skills contribute to the event's success, achieving goals, time
management, and addressing issues. The second task involves using problem-solving tools
for event-related issues. The third task covers team dynamics, roles, stages of development,
and user roles. The fourth task relates to ongoing professional development, a development
plan, and motivational theories. The writer also provides a detailed description of the event's
journey from design to delivery for the target audience.

About the Training event
According to professional practice assignment, the students of the HND batch 12
kiribathgoda branch were given the scenario to work as an event coordinator working in an
event planning organization specializing in delivering training on interpersonal skill and soft
skill. Were chosen Ditec 40 and Cit 121 batch from Esoft Metro Campus Kiribathgoda. The
team were given the chance to select a suitable topic for the assignment. The HND batch 12
students were separated into eight groups:
First group named is “KEEN”.
Second group named is “Insight Explores”.
Third group named is “Lions”.
Fourth group named is “The titans”.
Fifth group named is “The NAZI”.
Six group named is “Cyber Experts”.
Seven group named is “GeForce”.
Eight group named is “Hyper Innovators”.
All the Eight groups team leaders, coordinator, treasurers, presenters and team members
positive and significant impact on the entire session DJ Philoca, movie screening, gaming
tournament, illuminating insight, Chess tournament were successfully completed. We are
now discussing it through an assignment. Our team of “Insight Explores” members
183222 Dimasha Perera Team Leader
17655 Natasha Guruge Monitor Evaluator
166226 Shanika Madushani Plant
178960 Chamodi Ransilu Specialist
193325 Malith Fernando Secretary
163272 Visura Lakpriya Resource Investigator
166206 T. Thushyanthan Coordinator
1764406 Hirushan Pubudu Team Worker
180441 Dinayuru Welagadara Shaper
178258 Isuru Sandaruwan Implement

About the events
The date for starting the event was July 30. But we had planned this before 2 months. All
the students and the staff were also ready prepared for this. Our team members worked hard
to make the event successful by planning, managing, and decorating it before the event. We
divided committees for fundraising events. Those are DJ committee, Gaming committee,
Movie committee. Under the below table is showing HND batch 12 group committee main
persons.
Danuja Perera Presidents
Chnthani Gangadari Treasurer
Yenura Chamuditha Deputy Treasurer
Dulsara Pawan Secretary
DJ philoca event
DJ music party philoca event organized by Esoft metro collage kiribathgoda branch HND 12
batch of DJ committee. We had set the date to start the DJ event on July 30 2pm at esoft

kiribathgoda branch in the car park. For that, all the students of esoft metro collage were
allowed to enter. We sold tickets for that; the price of a ticket is one-person rs.300/=.
Everyone enjoyed with the DJ event. Finally, we were able to complete it as a successful
event. Especially the HND batch 12 students and Esoft staff panel were the first of this for
organized.
DJ committee members
• Chamath
• Nisadi
• Yoshada
• Udara
• Idunil
• Ishan
• Tharaka
• Vishwa
• Sureaka
• Kusal
• Dewmini
• Darshana
• Imesh
• Chnul
• Lakshen

Gaming tournament
First person shooter game tournament event organized by Esoft metro collage kiribathgoda
branch HND 12 batch of Gaming committee. We had set the date to start the gaming
tournament on July 30 Sunday at 9.00am Esoft kiribathgoda branch. For that, all the students
of esoft metro collage were allowed to enter. We sold tickets for that; the price of a ticket is
one-person rs.300/=. Everyone enjoyed with the play game. At the end, our winners were
given trophies for first place and second place. Finally, we were able to complete it as a

successful event. Especially the HND batch 12 students and Esoft staff panel were the first of
this for organized.
Gaming committee members
• Thilina
• Thakshila
• Upeaka
• Dinayuru
• Vihanga
• Deshan
• Ravidu
• Hasith
Movie screening
Movie screening organized by Esoft metro collage kiribathgoda branch HND 12 batch of
Movie committee. We had set the date to start screen movie on July 30 9am at esoft metro
collage kiribathgoda branch. The two movies we screened are Transformers rise of the beasts
and evil dead rise. For that, all the students of esoft metro collage were allowed to enter. We
sold tickets for that; the price of a ticket is one-person 200 rupees. Everyone enjoyed with the

movies. Finally, we were able to complete it as a successful screening movie. Especially the
HND batch 12 students and Esoft staff panel were the first of this for organized.
Movie committee members
• Yohan
• Sadali
• Pravin
• Garuka
• Binara
• Hasidu
• Malith
• Jinuka
• Pasidu
• Chesanda
• Chenuli
• Udara
Chess tournament
Event main part of chess tournament organized by Esoft metro collage kiribathgoda branch
HND 12 batch of Team B name of “Insight explores”. We had due the date to start event on
August 07, 9.00am at esoft kiribathgoda branch. For that, we are selected CIT 121 and Ditec
40 batches students of esoft metro collage were allowed to enter. Before the day tournament
our team members decorated room and manage everything. We create google form for
register to chess tournament. Our team Malith Fernando introduced the chess tournament

presentation. Every player’s showed their skills and colours. We gave a gift voucher to first
winner and second winner to gift voucher. Certificates were awarded to the participants in
chess tournament. Finally, we were able to complete it as a successful event. Especially the
HND batch 12 students and Esoft staff panel were the first of this for organized.

Effective communication
The basis of good interactions is effective communication. It involves more than just words; it
also includes clarity, empathy, and active listening. Effective communicators make a
conscious effort to understand the perspectives of others in addition to expressing their own
ideas clearly. As a result, relationships grow stronger, and teamwork becomes more effective
as there is a bridge of mutual understanding and respect. Effective communicators ensure
their words are understood clearly and misconceptions are kept to a minimum by using
appropriate vocabulary, tone, and non-verbal cues. Additionally, being receptive to criticism
and changing communication methods to accommodate diverse audiences improves the
effectiveness of the discussion.
In many aspects of life, effective communication is very important. It forms the basis of all
communication, whether in intimate relationships, work situations or even informal
conversations.
Verbal communication
We use verbal communication to inform, whether inform others of our needs or to import
knowledge. Classification is a key component of verbal communication. It creates an
opportunity for debates, simulates thought and creativity and creates new relationships.
In the following situations our team used verbal communication effectively.
Before the event:
• When holding important meetings to obtain approval and while solving problems.
• When sharing urgent massages and announcements in the WhatsApp group.
• Project proposal.
• Create a banner to announce about the event.
During the event
• Shared attractive presentation slides to the audience.

• Feedback form.
Non-verbal communication
When communicating ideas and feelings without using words, nonverbal communication is
key. It includes a wide range of non-verbal cues, such as tone of voice, posture, eye contact,
gestures, and facial expressions. These non-verbal cues frequently reveal hidden emotions,
attitudes, and intentions that aren't always spoken out loud. For example, a smile can express

friendliness and warmth, but crossed arms can express defensiveness or unease. Effective
nonverbal communication not only supports spoken conversations, but can also add new
layers of meaning, improve the overall clarity of interpersonal exchanges, and foster
relationships and trust. Non-verbal cues, which are often unconscious and culturally
influenced, play a crucial role in how communications are interpreted and understood in
different circumstances, illustrating the complex interplay between cultures.
Non-verbal communication can be categorized into various types, each with its own set of
cues and examples. Here are some examples of different types of non-verbal communication,
both before and during an event:
Non-verbal communication Before the event During the event
Facial Expressions A person's facial expressions Smiles, frowns, raised

can reveal their anticipation, eyebrows, and eye rolls
during the event can convey
excitement, or nervousness emotions such as happiness,
before an event. For frustration, surprise, or
disapproval.
example, raised eyebrows
and a wide smile might
indicate enthusiasm.
Before the Event: Pre-event Leaning in attentively,

Body Language body language might include crossing arms defensively, or
fidgeting, pacing, or tapping fingers impatiently
standing confidently, all of can communicate
which can reflect varying engagement, discomfort, or
levels of anxiety or impatience during the event.
confidence.
Gestures Hand gestures like Handshakes, thumbs-up,

clenching fists or wringing pointing, and waving are
hands might indicate common gestures that can
nervousness or excitement convey agreement, approval,
leading up to the event. emphasis, or greeting.

Posture Standing tall with an open Slouching, standing with
posture can display crossed legs, or sitting back
confidence and readiness for can indicate relaxation,
the event. attentiveness, or a lack of
interest.
Eye Contact Avoiding eye, contact could Maintaining appropriate and

suggest shyness or consistent eye contact shows
discomfort about the engagement, interest, and
upcoming event. active participation.
Proxemics Preferring more personal Standing or sitting closer to

space might indicate a desire someone might signal
for solitude or anxiety rapport, while maintaining
before the event. distance can indicate respect
for personal boundaries.
Vocal Tone and Inflection A cheerful tone of voice Changes in pitch, volume,
during pre-event interactions and speed can convey
emotions such as
can reveal excitement and enthusiasm, uncertainty, or
positivity. irritation.
Touch handshakes before the event Touches during the event,

can communicate warmth, like a reassuring pat on the
support, or professional shoulder or a handshake, can
courtesy. convey empathy, agreement,
or camaraderie.
Table 1: Use of verbal and non-verbal communication
In both scenarios, being attuned to these non-verbal cues can provide insights into people's
feelings, attitudes, and reactions, enriching communication and enhancing understanding.
Keep in mind that interpreting non-verbal cues requires sensitivity to individual and cultural
differences, as meanings can vary widely.

Non-verbal communication used by team
In a team setting, non-verbal communication plays a pivotal role in enhancing collaboration.

Through eye contact, gestures, and facial expressions, team members convey understanding
and engagement. Open body language fosters a welcoming atmosphere, while attentive
posture and active listening behaviours demonstrate respect for diverse viewpoints. These
non-verbal cues help establish rapport, synchronize efforts, and build a cohesive team
dynamic, ultimately contributing to effective communication and successful teamwork.
Use of IT to enhance Communication

Information Technology (IT) has significantly enhanced communication in various aspects of
our lives. For instance, consider the impact of video conferencing tools like Zoom. In the
past, face-to-face meetings required physical presence, often causing delays and logistical
challenges. With Zoom, individuals and teams can connect from different locations, fostering

real-time discussions and collaboration. A variety of sits were used to find content and social
media like WhatsApp, Instagram, and video calls were used to share more details. This
ITenabled solution has revolutionized remote work and global partnerships, enabling
seamless communication that transcends geographical barriers.
The utilization of Information Technology to bolster communication has proven immensely

beneficial. By embracing IT tools and platforms, we've gained the power to connect globally,
exchange information swiftly, and collaborate seamlessly. This has led to enhanced
efficiency, cost savings, and accessibility, while also expanding our reach to wider audiences.
Whether for work, education, or personal interactions, IT's role in communication has
enriched our lives, offering flexibility, innovation, and the ability to stay informed and
engaged in an interconnected world. So, our team used e-mail to send formal letter to clients
and get letter or replies from clients. The team used online learning apps such as Zoom,
WhatsApp by using these apps.
Time management
Being able to manage our time well allows us to maximize the time we have. We can get
more done in less time, by reducing stress and overload, by effectively planning and
prioritizing tasks. This allows us to focus on critical tasks, increase productivity and ensure
important goals are met. In addition to enabling personal development, education and
recreation, effective time management encourages a balanced and satisfying existence.
Ultimately, developing time management skills allows us to successfully balance work,
personal life, and self-care, which promotes overall success.
Time management is of paramount importance for teams as it directly impacts their

efficiency, productivity, and overall success. Here's how effective time management benefits
for our teams:
Enhanced Productivity: Properly managed time ensures that team members focus on crucial
tasks, avoiding wasted efforts on low-priority activities. This streamlined approach boosts
overall productivity and output.
Meeting Deadlines: Time management helps teams meet project deadlines and milestones.
Allocating time for each phase of a project ensures that tasks are completed on schedule,
preventing delays and bottlenecks.

Improved Collaboration: Time management encourages clear communication about task
timelines and expectations. Team members can coordinate their efforts more effectively,
reducing misunderstandings and promoting smoother collaboration.
Reduced Stress: Teams that manage their time well experience lower stress levels. Knowing
when and how to complete tasks reduces last-minute rushes and the associated anxiety.
Quality Work: When teams allocate sufficient time for each task, they can focus on
delivering quality work. Rushing through tasks due to poor time management can lead to
errors and subpar results.
Importance of time management
• Effective time management helps you identify which tasks are most critical for the
event's success and allocate the right amount of time to them.
• Events have multiple tasks with specific deadlines. Proper time management ensures
you meet these deadlines, preventing last-minute rushes and ensuring a smooth event
preparation process.
• Good time management prevents burnout and stress for event planners and organizers,
allowing them to maintain their well-being and deliver their best.
• With a clear timeline, your team can work cohesively, knowing their roles and
responsibilities. This leads to better collaboration and a more synchronized effort.
Prioritizing workload
Urgent and important Important and not urgent

Project proposal Rehearsals
Permission letters Some of Meetings
Marking and keeping appointments Practice session
Setting goal and objectives Brainstorming session
Kick-off meeting Event schedule
Deadlines
Urgent not important Not important not urgent

Group calls Internet buffering
Group chats Junk mails
Mails Gossip
Interruption Private chat and calls
Not important information’s
Table 2: Evaluation of prioritizing workload

Effective Time Management Skills in Planning an Event
Time management is essential for optimizing productivity and achieving goals. It ensures that
tasks are prioritized, deadlines are met, and valuable resources are utilized efficiently. Proper
time management reduces stress, enhances focus, and allows for a better work-life balance.
It's a skill that leads to increased effectiveness in both personal and professional endeavours,
ultimately leading to success and satisfaction.
According to the assignment, all the groups should finish their presentation within six hours.
The allocated time for a single group is a minimum of 30 minutes or 55 minutes.

Time schedule
Time management skill used by the group

When a group is planning an event, effective time management skills are essential. To ensure
that activities are completed on time, collaborative initiatives require careful coordination.
First, the team should create a clear timeline that breaks down the event planning process into
achievable steps. Setting deadlines and responsibilities for each activity helps avoid
lastminute scrambles and uncertainties. Project management software or shared calendars can
be used to facilitate communication and group updates. Regular meetings and progress
updates keep everyone on the same page and manage potential delays. Flexibility is essential

because unexpected problems can arise. The team can create a great event that demonstrates
effective teamwork and planning by collectively adhering to time management rules.
Failure of Time Management Skills

The impact of poor time management skills of one member can be significant and farreaching
within a group setting. When a single member consistently struggles with time management,
it can lead to a ripple effect that affects the progress of the entire group. Missed deadlines,
incomplete tasks, and delays caused by this individual can disrupt the group's overall timeline
and goals. Failing to do so many have the following consequences
• Poor work quality

• Inefficient workflow
• Missed deadlines
• Lack of confidence
• Affects the other groups
• High stress levels
Planning and scheduling tasks
1. Identify and identify all the tasks that need to be completed to achieve the desired result.
2. Sequence Tasks: Organize activities so that they are performed in the order listed.
3. Determine the resources needed: Determine and calculate the materials, people and other
resources needed to carry out the activity.
4. Estimate the time needed: Estimate the time needed to complete each activity and add the
time needed to complete the entire program.
Following these instructions, the author's team created a professional schedule.

Figure 1: Gantt chart part 1


The Smart Goal System
A practical method of goal setting that increases the possibility of positive outcomes is the
S.M.A.R.T. Individuals and organizations can set specific, well-defined goals by segmenting
them into specific, measurable, achievable, relevant, and time-bound parts. This approach
promotes hands-on preparation, continuous monitoring of progress, and a sense of urgency,
all of which ultimately lead to better goal achievement. The SMART goals method is a useful
tool for converting dreams into real accomplishments, whether used for personal goals or
professional initiatives.
Specific – Find the content related to the topic “Illuminating Insight”
Measurable – To submit content within two weeks.
Achievable – Whether enough resources are there to find content. (Internet, social media)
Relevant – Improving the interpersonal skill.
Time based – To do presentation to the targeted audience. (Placeholder1)

How team used SMART objectives.

1. Specific (S): Set a specific objective for the event that explains what you hope to
accomplish. Be specific about the outcome you want.
2. Measurable (M): Create metrics that will allow you to track your progress and decide if the
goal has been achieved.
3. Achievable (A): Make sure the goal is achievable given the resources at your disposal and
the skills of your team. He should challenge your team without being too ambitious.
4. Relevant (R): Make sure the target is in line with the overall goals of the opportunity and
your business. It should make sense overall and help the event succeed.
5. Time-bound (T): Set a deadline to achieve the goal. As a result, there is a sense of urgency.
Critical Reasoning and Problem-solving Techniques

Critical thinking and problem-solving strategies are essential abilities that enable people to
analyse situations, make sound judgments and overcome obstacles. To reach logical
conclusions and decisions, critical thinking involves evaluating data, claims, and supporting
evidence. It promotes the ability to carefully evaluate arguments and discern between sound
thinking and bad reasoning. Group members used complex problem-solving techniques to
address a variety of issues that are posed throughout the presentation.
Problem solving steps
• Identify and Define the Problem

• Gather Information
• Generate Possible Solution
• Implement the Solution
Making and keeping appointments

A key part of effective time management and professional etiquette is setting and keeping
appointments. In personal and professional contexts, appointments act as commitments that
facilitate effective time management and coordination. This procedure ensures that tasks,
meetings and engagements are effectively planned and executed on time. This brief primer
will discuss the value of scheduling and keeping appointments while highlighting the benefits
they have for overall success, workplace relationships, and personal productivity.

When the author's team made and kept appointments
• The author's group scheduled and adhered to

appointments with the branch manager.
• To obtain the speaker's authorization for the project
idea, the group scheduled and attended these
appointments.

Interpersonal skills
Interpersonal skills are the abilities that enable effective interactions and relationships
with others. These skills encompass communication, empathy, active listening, and
collaboration, among others. They play a crucial role in personal and professional success by
facilitating understanding, cooperation, and positive connections with different individuals.
Examples for interpersonal skills
• Communication
• Active Listening
• Empathy
• Conflict Resolution
• Negotiation
• Adaptability
• Time Management
• Leadership
Importance of interpersonal skills
• interpersonal skills enable individuals to communicate clearly, listen actively, and

convey ideas and information with precision. Effective communication is the
foundation of understanding and collaboration.
• Good interpersonal skills foster positive relationships and connections with others.
These relationships contribute to a support system, personal well-being, and a strong
professional network.
• In professional settings, teamwork is essential. Interpersonal skills promote effective
collaboration, coordination, and synergy among team members, leading to improved
productivity and outcomes.
• Interpersonal skills are critical in negotiation and persuasion scenarios. They help
individuals navigate discussions, find common ground, and reach mutually beneficial
agreements.
Hard skills and soft skills

• Hard skills

Hard skills are specific, teachable abilities and knowledge that are easily quantifiable
and can be measured or tested.
Examples: Writing, Copywriting, Public Speaking to use communication.
• Soft skills
Soft skills, also known as people skills or interpersonal skills, are personal qualities
and attributes that influence how individuals interact and collaborate with others.
Examples: Active Listening, assertiveness skills, Positive Language, Problem-Solving
Communication.

Team member’s interpersonal skill evaluation
Team B – Insight Explores of Our team conducted brainstorming session and held kick-off
meetings to identify interpersonal skills. The information obtained was evaluated as follows.
Registration Name Interpersonal skills Team role
number
00183222 Dimasha Perera Leadership skill, patience, active Team leader

listening, motivation, responsibility,
flexibility, teamwork
0017655 Natasha perera Empathy, active listening, writing skill Monitor evaluator
00178960 Chamodi ransiluni Typing skill, reading skill, active Specialist

listening
00166226 Shanika Madushani Negotiating skill, communication skills, Plant

responsibility
00163272 Visura Lakpriya Teamwork, negotiating skill, work with Resource

others Investigator
00166206 T. Thushyanthan Conflict Management, Feedback Coordinator
Delivery, Effective Communication
001764406 Hirusha pubudu Active Listening, work with others, Team worker
social skill
00180441 Dinayuru Work with others, creativity, teamwork, Sharper

welagadara technology literacy
00178258 Isuru sandaruwan Technology literacy, communication Implementor

skill, social skill
00193372 Malith Fernando Social skills, negotiating skill, Resource
communication skill, presentation skill investigator
Table 3: Interpersonal skills evaluation
Effectiveness of using interpersonal skills

• interpersonal skills facilitate clear and open communication among team members.
This reduces misunderstandings, ensures everyone is on the same page, and promotes
a positive atmosphere.
• Effective interpersonal skills encourage active participation and idea sharing within
the team. This leads to better problem-solving, innovation, and collective
decisionmaking.
• Interpersonal skills build trust among team members, fostering a sense of unity and
cooperation. Trust is crucial for efficient collaboration and a positive team
environment.
• interpersonal skills help distribute tasks based on team members' strengths and
preferences, optimizing work allocation and performance.
• Maintained relationships, Team members-controlled emotions, build trust and all of
them worked with confidence.

Problem solving
Problem-solving is the art of analysing challenges, identifying potential solutions, and
implementing effective strategies to overcome obstacles. It involves a systematic approach
that requires critical thinking, creativity, and a willingness to explore different avenues.
Problem-solving encompasses both analytical skills to assess the situation and creative skills
to devise innovative solutions. Whether tackling complex issues in the workplace, resolving
conflicts, or addressing personal dilemmas, mastering problem-solving empowers individuals
to navigate uncertainties with confidence and achieve successful outcomes.
Our team used following problem-solving methods.
Problem solving methods
• Brainstorming method
• 5Whys method
• SWOT analysis
• Critical path analysis (CPA)
Brainstorming
Brainstorming is a creative and cooperative method of coming up with many options, ideas,
or solutions for a certain problem or goal. Participants are encouraged to freely express their
ideas during brainstorming sessions without fear of criticism.
Instances Where the authors team used brainstorming
• To select a group leader
In the process of selecting a group leader through a brainstorming session, participants

collaboratively identify key leadership qualities, nominate potential candidates, and
engage in open discussions to evaluate their suitability. Through a combination of ranking
or rating candidates, anonymous voting, and transparent decision-making, the group
ultimately chooses the leader who aligns best with the defined criteria. This approach
fosters a fair and inclusive decision, empowering the selected leader to guide the group
effectively while promoting teamwork and shared objectives.
• To select presenters
During the process of selecting group presenters through a brainstorming session,
participants collectively outline the specific criteria for effective presentation skills,
such as clear communication, engagement with the audience, and subject knowledge.

By encouraging open dialogue and creative input, the group generates a list of
potential presenters based on their strengths. Through a combination of discussions,
evaluations, and anonymous voting, the most suitable presenters are identified,
ensuring dynamic and engaging presentations that effectively convey the intended
message to the audience.
• To select a suitable topic
When selecting a suitable topic through a brainstorming session, participants come
together to generate a diverse range of ideas that align with the purpose and goals of
the project or discussion. Through collaborative idea-sharing and open discussions,
the group explores various concepts, ensuring they cater to the audience's interests
and the objectives at hand. By evaluating the feasibility, relevance, and uniqueness of
each idea, the group arrives at a well-rounded and engaging topic choice that
resonates with the intended audience and effectively addresses the project's
objectives. This process fosters creativity and inclusivity, resulting in a compelling
and relevant topic select.
Justification of using brainstorming
Authors’s team used brainstorming because of following reason.
• Diverse Perspectives
• Collaboration and Team Building
• Quick Decision Making
• Everyone works as a team
• Risk-Taking
5Why method
The 5 Whys method is a straightforward and effective problem-solving technique that delves
into the root causes of an issue by repeatedly asking "Why?" five times. By systematically
drilling down through the layers of symptoms and identifying underlying causes, this method
helps to uncover the true source of a problem, enabling more accurate solutions and
preventing recurrence. In this approach, the emphasis is not solely on addressing the
surfacelevel symptoms, but on understanding the deeper factors contributing to the issue.
Through a series of iterative "Why?" questions, the 5 Whys method encourages a thorough
exploration of complex problems, guiding teams towards more informed decisions and
sustainable solutions.

How the author’s team used 5Why method
Problem: Exceeding the time duration of event
Figure 4: 5Why method
Justification of 5Why method
• The approach corresponds very well to the idea of continuous progress.

• A wide range of team members can use the method because it is simple and
understandable.
• The 5 Whys approach promotes cooperation between different functional areas.
Teams comprised of participants from various areas of expertise bring a variety of
perspectives to the table.
• A wide range of team members can use the method because it is simple and
understandable. This simplicity encourages the engagement of people with different
levels of experience and can encourage a cooperative environment for problem
solving.
• different approaches to problem solving that produce deeper and deeper insights.
• Why The 5 Whys method does not require complex equipment or a lot of resources.
All you need is a group of people who are open to dialogue and critical thinking.
• This makes it cost-effective compared to more complex analysis techniques.

SWOT Analysis
A SWOT analysis is a strategic planning tool used by individuals, organizations, and
businesses to assess their current situation and make informed decisions. "SWOT" stands for
Strengths, Weaknesses, Opportunities, and Threats. This analysis helps to identify both
internal and external factors that can impact an entity's performance and competitiveness.
Strength Weaknesses
• Teamwork • Shame on public speaking

• Good communication • Sometimes everyone does
• Presentation Skill not involve
• Face to audience • Time boundaries
• Technology skill
Opportunities Threats
• Ability to work with others • Technical issues

• Develop interpersonal • Social issues
skills. • Funding Constraints
• Ability to work with
different parties
Table 4: SWOT analysis of author’s group
Justification of using SWOT analysis
• SWOT analysis serves as a foundation for strategic planning. It helps organizations

assess their current situation, identify key areas for improvement, and align their
strategies with their strengths and opportunities.
• Identifying potential threats and weaknesses through a SWOT analysis allows
organizations to develop risk mitigation strategies and contingency plans.
• SWOT analysis guides goal-setting processes by identifying areas where an
organization can leverage its strengths and seize opportunities.
• SWOT analysis encourages cross-functional collaboration. Different departments or
teams can contribute their insights, fostering communication and a shared
understanding of the organization's situation.

Critical Path Analysis (CPA)
CPA is a method for allocating time to a group of project activities. The longest segment
of dependent activities and the time required to complete them from start to finish are
used to identify a critical path. In conjunction with the program evaluation and review
method (PERT), it is frequently used.
Justification for using CPA
• provides a practical and disciplined foundation for determining how to achieve the
goal.
• assists the project manager in determining the most critical aspects of the project.
• Aids in determining slack time.
• It helps with optimization by determining the duration.
Figure 5: CPA chart part1

Figure 6: CPA chart part2
Team dynamics
Team dynamics refer to the interactions, relationships, and behaviours that occur within a
group of individuals working together to achieve a common goal. These dynamics can
significantly impact the team's effectiveness, productivity, and overall success. Team
dynamics encompass various elements, such as communication, leadership, roles and
responsibilities, decision-making processes, conflict resolution, and the overall atmosphere
within the team.
How the author's team uses team dynamics and how it helps to succeed in the event
The team assigns specific roles and responsibilities to each member based on their strengths
and expertise. The author might focus on content and engagement, while team members
could handle logistics, marketing, and event coordination. The team holds regular meetings to
discuss progress, share ideas, and address any concerns. They use various communication
channels such as email, video calls, and project management tools to stay connected. Clear
leadership helps guide the team, but decisions are made collaboratively. The author might
provide creative direction, while the team collectively decides on strategies and approaches.
If disagreements arise, the team openly discusses the issues, respects different viewpoints,
and works towards resolutions that benefit the project.
By effectively utilizing these team dynamics, the author's team can create a synergy that
enhances their performance and increases their chances of success at the literary event. The
team's ability to collaborate, communicate, and adapt will contribute to a well-coordinated
and impactful book launch that resonates with the event's attendees and achieves its
objectives.
Work as a team
"Working as a team involves collaborating with others to achieve shared goals. By combining
diverse skills, perspectives, and efforts, teams can solve complex problems and accomplish
tasks more effectively than individuals working alone." As a team, the author's team followed
the following theories to achieve the goal.
Tuckman’s theory
Tuckman's Theory, developed by psychologist Bruce Tuckman in 1965, outlines the stages
that groups and teams typically go through as they form, develop, and work together. These
stages are Forming, Storming, Norming, Performing, and Adjourning. The theory provides
insights into the natural evolution of team dynamics and highlights the challenges and growth
opportunities that arise at each stage. It is one of the most beneficial aspects of team building
activities that take place in a short period of time is that teams can observe behaviour in a
measurable time frame.
• Forming
While multiple teams and researchers can add to the refinement and
implementation of these theories, Tuckman's original model is widely regarded as a
foundation for understanding group dynamics. It would be great to include additional
information or context regarding an author's work if their team made specific edits or
additions to the formatting step. Team members introduce themselves and learn about
each other's backgrounds, abilities, and experiences. The roles and tasks of the team
are being defined. Team members begin to realize who will be in charge of which
components of the event.
• Storming
Author's team developed or significantly modified Tuckman's theory, particularly in
relation to the storming stage. Team members might have different viewpoints on how
to approach certain aspects of the event. These conflicts can arise due to differing
opinions, past experiences, or expectations. Defining clear roles and tasks is essential
to help the team move forward. This can be accomplished by delegating tasks and
setting deadlines. This will allow the team to move forward and focus on the task at
hand. It is also essential to foster an environment of respect and understanding. Team
members should be allowed to share their thoughts and ideas, and their contributions
should be recognized.
It is also essential to have a well-defined objective or mission in mind and

communicate it to the team. This will help the team stay focused and motivated. It is
also essential to establish a safe environment for open conversation and constructive
feedback. This will help reduce misunderstandings and confrontations.
• Norming
Authors team In the norming stage, your team is actively clarifying individual roles
and responsibilities for the event. Everyone understands what's expected of them.
Team members are getting to know each other better. Trust is growing, and
camaraderie is developing as you work together towards the event's success. The team
is aligning around common goals and values related to the event. A sense of purpose
is emerging that drives everyone's efforts.
• Performing
The author's team developed the success goal during the performance stage. Trust
has been established among team members. There's a strong bond and mutual respect,
which leads to better collaboration and problem-solving. Authors team can handle
unexpected changes or challenges with ease. The foundation of trust and effective
communication allows for quick adjustments. Tasks are being completed on time and
with high quality. Motivation is driving everyone's commitment to the event.
Belbin’s theory
Belbin's Team Role Theory, developed by Meredith Belbin, is a model that focuses on
understanding individual strengths and roles within teams. The theory identifies nine distinct

team roles that individuals naturally tend to adopt when working in a group. These roles help
to define team dynamics and effectiveness. Belbin's theory emphasizes that a balanced
combination of these roles is crucial for a team's success. The Belbin model is frequently
used by team leaders and development practitioners to help create more balanced teams.
Action oriented roles Shaper
Implementer
Complete finisher
People oriented roles Coordinator

Team worker
Resource investigator
Thought oriented roles Plant

Monitor-Evaluator
Specialist
Table 5: Belbin’s team roles
The author’s team assigned team members to the Belbin’s team roles as follows.
Name Role
Dimasha Perera Team Leader
Natasha Guruge Monitor Evaluator
Shanika Madushani Plant
Chamodi Ransilu Specialist
Malith Fernando Secretary
Visura Lakpriya Resource Investigator
T. Thushyanthan Coordinator
Hirushan Pubudu Team Worker
Dinayuru welagadara Shaper
Isuru Sandaruwan Implement

Table 6: Team roles of author’s group (according to the Belbin’s theory)

•
Specialist provided the team with factual knowledge
in a crucial area.
Strengths: In-Depth Knowledge, Problem Solving, Effective Communication, Leadership

and Influence
Weaknesses: It can be difficult for experts to convey complex ideas to non-specialists.

They may struggle to explain concepts in a way that is clear to a wider audience.
• Monitor Evaluator provided a reasonable perspective, made unbiased decisions when
appropriate, and objectively assessed the team's options.
Strengths: Critical Thinking, Attention to Detail, Risk Assessment, Strategic Insight
Weaknesses: The tendency of evaluator monitors to scrutinize and carefully evaluate

ideas can sometimes result in an overly pessimistic view. They might put too much emphasis
on possible limitations and shortcomings, which might weaken the team spirit.
• Plant
Had productivity for being extremely creative and adept at finding new solutions to
problems.
Strengths: Open-Mindedness, Inspiration, Resourceful, Unconventional Approach
Weaknesses: When given regular or normal tasks, plants may become bored or
disinterested.
• Team Worker
Helped the team come together by identifying and completing tasks on their behalf.
Strengths: Enhanced Communication, Smooth Collaboration, Empathy and

Understanding,
Weaknesses: Under pressure, one can make a bad decision and avoid conflict.
Resource-Investigator
Dinayuru Welagedara Professional practice 57

•
You have precisely pointed out a typical flaw in the work of a resource investigator.
People in this position are often passionate and optimistic, which is a tremendous
strength in coming up with new ideas and exploring opportunities. When the initial thrill
wears off, they can sometimes become unduly optimistic about those odds. Once they
realize the difficulties and complications associated with putting these ideas into
practice, it can cause them to lose interest or motivation.
Strengths: Networking Abilities, Enthusiastic, Information Gathering
Weaknesses: Once the first thrill has passed, one can become overly optimistic and lose
interest.
• Coordinator
A "coordinator" in a team organizing, delegating and motivating team members. In this

brief overview, we'll important contributions of coordinators, focusing on their ability to
foster cooperation, set clear goals, and lead the team to achieve them effectively and
efficiently.
Strengths: Maintaining Focus, Decision-Making, Strong Leadership Skills, Strong

Leadership Skills
Weaknesses: can be perceived as manipulative and can offload their own part of the
workload.
• Complete finisher
The tasks were executed with remarkable efficiency, with a meticulous focus on refining
and scrutinizing the work. This was all done while adhering to the most stringent
standards of quality control.
Strengths: Confidence, Innovation, Excellent Decision-Making, Self-starting
Weaknesses: Contributes on a narrow front and can get bogged down in intricate detail.

•
Shaper
The shaper provided the essential motivation to keep the crew focused and on track.
Strengths: Visionary Thinking, Dynamic, Creativity
Weaknesses: Under pressure, one can make a bad decision and avoid conflict.

The author’s roles and responsibilities
First of all, authors is a team member of the team. As a team member writer had some
responsibilities.
• Authors are responsible for generating ideas for their work and planning the overall
structure and content. This includes outlining the main points, chapters, or sections.
• Depending on the type of content, authors might need to conduct research to gather
accurate and relevant information. This is particularly important for non-fiction
works, research papers, and articles.
• Authors are responsible for bringing their unique perspective and creativity to their
work.
• Each team member's tasks in order to attain the team's goals.
In addition to being a team member, the author is now working as a secretary and team
worker. As well as secretary has some responsibilities.
• As a secretary, the author might be responsible for providing administrative support to

the team or organization. This could include managing calendars, scheduling
meetings, and handling correspondence.
• Secretaries often handle incoming calls, emails, and inquiries, relaying messages to
the appropriate individuals and maintaining clear lines of communication.
• Secretaries might be responsible for maintaining records, filing documents, and
organizing information in a way that is easily accessible to the team.
Contribution of the author
• Authors share their expertise and insights on various subjects.

• They introduce new ideas, perspectives, and solutions.
• Authors create engaging stories that provide enjoyment and escape.
• Authors create engaging stories that provide enjoyment and escape.
• Authors motivate readers with stories of resilience and personal growth.
• Assuring compatibility with technology.

Motivation theory
Motivation theory explores what drives human behaviour, seeking to understand the
factors that influence our actions and decisions. It delves into the internal and external
forces that push individuals to achieve goals, whether intrinsic desires or external
rewards. Motivation theories provide insights into how needs, desires, incentives, and
psychological factors shape human actions and performance.
There are two types of motivation theory.
• Content theories
Content theories of motivation focus on identifying the specific factors that drive
and satisfy individuals' needs. These theories delve into the intrinsic desires and
goals that influence human behaviour. Content theories, such as Maslow's
Hierarchy of Needs and Herzberg's Two-Factor Theory, aim to categorize and
understand the fundamental needs and motivations that guide people's actions. By
examining these theories, we gain insights into the core psychological elements
that propel individuals to pursue certain objectives and experiences.
 Process theories
Process theories of motivation focus on the cognitive processes and thought

patterns that influence how individuals make decisions and initiate actions. Unlike
content theories that emphasize specific needs, process theories delve into the
mechanisms through which people evaluate situations, set goals, and choose
courses of action. The Equity Theory and the Expectancy Theory are examples of
process theories that explore how perceptions of fairness and expectations of
outcomes play a significant role in motivating behaviour. These theories offer a
deeper understanding of the mental processes that guide individuals as they
navigate choices and pursue their goals.
Content theories Process theories
Maslow’s needs hierarchy Skinner’s reinforcement theory

Alderfer’s ERG theory Victor Vroom’s expectancy theory
McClelland’s achievement motivation Adam’s equity theory
Herzberg’s two factors theory Locke’s goal setting theory
Table 7: Content theories and process theories

Comparison of the motivation theory
Aspect Content Theories Process Theories
Focus Identify specific needs and goals Examine cognitive processes and
decision-making
Main Theories Maslow's Hierarchy, Herzberg's Equity Theory, Expectancy Theory

Two-Factor
Emphasis Intrinsic desires, needs Cognitive evaluation, expectations
Goal Understanding core motivations Analysing decision mechanisms
Example Question "What needs drive behaviour?" "How do individuals make choices?"
Application Identifying rewards and improving decision-making

incentives processes
Outcome Insight into basic motivations Understanding how choices drive

actions
Table 8: Comparison of motivation theories
Continuing Professional development (CPD)

The continuous process of developing and honing skills, knowledge and expertise
throughout a person's career is known as Continuing Professional Development (CPD). To
stay current, improve performance, and adapt to changing industry trends, professionals
engage in deliberate and controlled learning activities. Workshops, seminars, courses,
conferences, self-directed learning and networking opportunities are just some of the many
activities that make up the CPD. CPD aims to maintain an individual's competence, relevance
and ability to meet the challenges of their profession in an ever-changing environment.
How CPD contributing to author’s own learning.
• CPD provides authors with opportunities to refine their writing skills. Workshops,
courses, and seminars offer insights into new techniques, styles, and genres,
enabling authors to diversify their craft.

• Participating in CPD events allows authors to connect with fellow writers, editors,
publishers, and literary experts. These connections can lead to collaborations,
feedback, and valuable industry insights.
• CPD equips authors with the skills to adapt to changing reader preferences,
technological advancements, and market demands. This adaptability is crucial for
sustained success in the writing industry.
• CPD allows authors to explore topics and genres they are passionate about,
contributing to their personal fulfilment as they expand their literary horizons.
• As authors acquire new skills and knowledge through CPD, their confidence in
their abilities grows.

Author’s personal SWOT analysis
Strengths Weaknesses Opportunities Threats
• Effective • Not social • Can work • Limited Time

Storytelling • Not good at with a team • Stress
Abilities public speaking and different • Overthinking
• Reading skill • Some works parties • Self-Doubt
• Writing skill are not • Can develop
• Technological skill • comfortable to interpersonal
• Creativity do. skill
• English
• knowledge is
not good
Table 9: Personal SWOT analysis of author

ANNEXURE
APPENDIX 1.1








APPENDIX 1.2
Figure 11: Authors team used verbal communication when conducted meetings

Author’s group used verbal communication when sharing urgent messages
Figure 12: Author’s group used verbal communication when sharing urgent messages
APPENDIX 1.3
Figure 13: Project proposal page

APPENDIX 1.4
Figure 14: Banner

APPENDIX 1.5
Figure 15: Agenda

APPENDIX 1.6
Figure 16: budget

The Importance of AI for Human Life presentation B


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team b presentation page 5


Conclusion
The assignment demonstrates the following professional skills: interpersonal skills,

communication skills and time management skills and how they are effectively utilized in the
event. And explained the importance of using a professional schedule. This also described
how the team follow these methods. And the content also discusses about the team dynamics
and the importance of utilizing them. Furthermore, the topic on professional development and
how development plans help to achieve the personal goals has been discussed and included
throughout the content.

References
Problem solving
(Wikimedia Foundation, Inc, n.d.)
Brainstorming
(Eikenberry, 2007)
5 Why method
(Pojasek, 2000)
SWOT Analysis
(Schooley, n.d.)

.
Grading Rubric
Grading Criteria Achieved Feedback
LO1 Demonstrate a range of interpersonal and

transferable communication skills to a target
audience.
P1 Demonstrate effective design and delivery of a

training event for a given target audience, using different
communication styles and formats
P2 Demonstrate effective time-management skills in

planning an event.
M1 Design a professional schedule to support the

planning of an event, to include contingencies and
justifications of time allocated.
D1 Evaluate the effectiveness and application of

interpersonal skills during the design and delivery of a
training event.
LO2 Apply critical reasoning and thinking to a range

of problem-solving scenarios.
P3 Demonstrate the use of different problem-solving

techniques in the design and delivery of an event.
P4 Demonstrate that critical reasoning has been applied

to the design and delivery of the event
M2 Research the use of different problem-solving

techniques used in the design and delivery of an event.
M3 Justify the use and application of a range of

methodologies in the design and delivery of an event.
D2 Evaluate the overall success of the event delivered,

in terms of how well critical reasoning and thinking
were applied to achieve the end goal.
LO3 Discuss the importance and dynamics of

working within a team and the impact of team

working in different environments.
P5 Discuss the importance of team dynamics in the

success and/or failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles group

members play in a team and the effectiveness in terms of
achieving shared goals.
D3 Critically evaluate your own role and contribution to

a group scenario.

LO4 Examine the need for Continuing Professional
Development (CPD) and its role within the
workplace and for higher-level learning.
P7 Discuss the importance of CPD and its contribution

to own learning.
P8 Review different motivational theories and the

impact they can have on performance in the workplace.
P9 Produce a development plan that outlines

responsibilities, performance objectives and required
skills for future goals.
M5 Justify the role of CPD and development planning in

building motivation.
D4 Evaluate a range of evidence criteria that is used as a

measure for effective CPD.

Unit 03 - Professional Practice - 00151559 Dinayuru PDF

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Higher Nationals

Internal verification of assessment decisions – BTEC (RQF)

Do the assessment criteria awarded

Is the Pass/Merit/Distinction grade

Is the feedback to the student:

• Identifying opportunities for

Does the assessment decision need

Assessor signature Date

Internal Verifier signature Date

Assessor signature Date

Programme Leader signature

Dinayuru Welagadara Professional practice 1

Unit Title Unit 03: Professional Practice

Assignment Number 1 Assessor

Pass, Merit & Distinction P1 P2 M1 D1

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

Pass, Merit & Distinction P3 P4 M2 M3 D2

Pass, Merit & Distinction P5 P6 M4 D3

Pass, Merit & Distinction P7 P8 P9 M5 D4

Grade: Assessor Signature: Date:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

Dinayuru Welagadara Professional practice 2

Feedback: Student to Assessor

Dinayuru Welagadara Professional practice 3

Pearson Higher Nationals in

Dinayuru Welagadara Professional practice 4

Word Processing Rules

Dinayuru Welagadara Professional practice 5

1. I know that plagiarism is a punishable offence because it constitutes theft.

Student’s Signature: Date:

Dinayuru Welagadara Professional practice 6

Unit Number and Title Unit 3: Professional Practice

Academic Year 2022/23

Assignment Title Work Related Learning Report: Design and Deliver a

IV Name & Date

Dinayuru Welagadara Professional practice 7

LO1 Demonstrate a range of interpersonal and transferable communication skills to

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

Dinayuru Welagadara Professional practice 8

Dinayuru Welagadara Professional practice 9

 the skills required to make the event successful

Need to be thoroughly considered.

Dinayuru Welagadara Professional practice 10

Dinayuru Welagadara Professional practice 11

Dinayuru Welagadara Professional practice 13

About the Training event..............................................................................................................10

About the events.......................................................................................................................... 20

Use of IT to enhance Communication...................................................................................... 24

Effective Time Management Skills in Planning an Event.............................................................. 27

Time management skill used by the group.................................................................................. 28

Dinayuru Welagadara Professional practice 14

Planning and scheduling tasks Planning and scheduling tasks..................................................29

The Smart Goal System............................................................................................................... 31

Critical Reasoning and Problem-solving Techniques................................................................... 32

Making and keeping appointments.............................................................................................33

Interpersonal skills..................................................................................................................... .36

Team member’s interpersonal skill evaluation............................................................................38

Effectiveness of using interpersonal skills................................................................................... 39

Critical Path Analysis (CPA)...................................................................................................... 45

The author’s roles and responsibilities..................................................................................... 53

Comparison of the motivation theory..................................................................................... 57