TREE HOUSE BOUTIQUE HOTEL -

LOST AND FOUND CHECKLIST

DATE: ________

ITEM DETAILS:

1. GUEST INFORMATION:

NAME: ______________________

ROOM NUMBER: ______________

2. DESCRIPTION OF ITEM:

TYPE OF ITEM (E.G., JEWELRY, ELECTRONIC DEVICE,

CLOTHING)

BRAND/MODEL (IF APPLICABLE)

COLOR/PATTERN

LOCATION FOUND:

SPECIFY THE AREA OR ROOM WHERE THE ITEM WAS FOUND.

 CHECKLIST FOR STAFF HANDLING LOST ITEMS:
INITIAL INSPECTION:

INSPECT THE ITEM FOR ANY VISIBLE DAMAGES.

3. DOCUMENTATION:
RECORD THE ITEM'S DETAILS IN THE LOST AND FOUND LOG.

4. SECURE STORAGE:
STORE THE ITEM SECURELY IN THE DESIGNATED LOST AND
FOUND AREA.

5. COMMUNICATION:
NOTIFY THE FRONT DESK AND RELEVANT DEPARTMENTS
ABOUT THE FOUND ITEM.

6. TAGGING:
ATTACH A UNIQUE IDENTIFIER OR TAG TO THE ITEM.

7. NOTIFICATION TO GUEST:
ATTEMPT TO CONTACT THE GUEST BASED ON AVAILABLE
INFORMATION.

8. FOLLOW-UP:
REGULARLY CHECK FOR GUEST INQUIRIES ABOUT LOST ITEMS.

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 CHECKLIST FOR GUEST CLAIMING LOST ITEMS:
GUEST IDENTIFICATION:
9. VERIFY THE GUEST'S IDENTITY BEFORE RELEASING THE
ITEM.

10. DOCUMENTATION:
RECORD GUEST DETAILS AND DATE OF ITEM RELEASE.

11. RETURN ACKNOWLEDGMENT:

HAVE THE GUEST SIGN A RECEIPT UPON RECEIVING THE
LOST ITEM.

12. FEEDBACK:
ASK IF THE GUEST IS SATISFIED WITH THE RESOLUTION.

NOTES:
THIS LOST AND FOUND CHECKLIST FOR TREE HOUSE
BOUTIQUE HOTEL ENSURES A SYSTEMATIC APPROACH TO
HANDLING AND DOCUMENTING LOST ITEMS, MAINTAINING
TRANSPARENCY AND ACCOUNTABILITY THROUGHOUT THE
PROCESS.