P.O.

I Examinations 2023-24

Class XII

Business Studies

Time allowed: 1 hr M.M.: 40

Answer all questions in Section A, Section B and Section C

Section A [10 marks]

Question 1

(i) Human Resource Management (HRM) makes use of sociology, anthropology,

economics, etc. What is this feature of HRM called? [1]
(ii) State a reason to justify, “Selection is a negative process.” [1]
(iii) Name the aspect of HR planning that is concerned with the knowledge, skills, etc.
required in the employees. [1]
(iv) State any one advantage of mentioning ‘enclosures’ in business letters. [1]
(v) Gate Hiring or Direct Recruitment is also known as recruitment at _______. [1]
(vi) Manpower planning helps avoid shortage and excess of ________ for various
jobs. [1]
(vii) Human Resource Management is similar to _____ in the human body. [1]
(viii) State true/false, “Recruitment is a non-pervasive function” [1]
(ix) Which of the following is not a benefit of training to the employer. [1]
(a) Increased productivity
(b) Reduced accidents
(c) Reduced supervision
(d) Improved self-confidence
(x) Which of the following is a stated outcome of 'Job Analysis'?
(a) Job description
(b) Job spécification
(c) Job évaluation
(d) All of the given options
 Section B [14 marks]

Question 2 State two points each of professional & social significance of Human
Resource Management. [4]

Question 3

(i) Explain any two points of relevance of job analysis. [2]

(ii) State any two significance of job enrichment. [2]

Question 4 Write a short note on the sources of e-recruitment. [4]

Question 5

(i) Distinguish between recruitment and selection. [2]

(ii) State two limitations of group discussion in the selection process. [2]

Section C [16 marks]

Question 6

(a) Distinguish between training and education. [2]

(b) Distinguish between job description and job specification. [2]
(c) Explain placement agencies as external source of recruitment. [2]

Question 7 As the manager of a Book Club, write a letter to the Manager, HarperCollins
Publishers India Ltd, Gurugram, complaining about the delay in the supply of five copies each
of the following books giving necessary details & highlight the inconvenience caused due to it
and seek an immediate supply of books. [8]

1. India in Space

2. The Book of Tomorrow

3. I do What I Do