Name:

TOEIC WRITING

Question 1: load/hard

Please write your answer in the box

Question 2: instrument/smile

Please write your answer in the box

Question 3:sunglasses/look

Please write your answer in the box

Question 4: while/fire

Please write your answer in the box

Question 5: in/shirt

Please write your answer in the box

 From: Trang Phương, Customer Service Manager, California Fitness and Yoga
To: Loyal Customers
Subject: Feedback
Sent: July 1st
Dear valued customers,
In order to continually improve our facilities and services, we are writing this e-mail to ask for your
feedback. Customers giving feedback to us through this email address will receive a generous gift the
next time they visit.
Thanks in advance,
Trang Phương
Customer Service Manager
California Fitness and Yoga

Directions: Respond to the e-mail as if you are a customer of California Fitness and Yoga. In your email,
make TWO suggestions and give ONE piece of information.
 From: HIEUTHUHAI, Marketing Specialist, Dong Tay Promotion
To: Human Resources Department, Dong Tay Promotion
Subject: Lost ID badge
Sent: April, 21st

To Human Resources Department,

I have lost my ID badge recently and I cannot access the building. Please instruct me on how to get a
new ID badge.
Thanks in advance,
Best regards,
HIEUTHUHAI
Marketing Specialist
Dong Tay Promotion

Directions: Respond to the e-mail as if you are an employee working in the Human Resources
Department. Give THREE instructions in detail to get the ID badge.
Question 8:

At least once in your life, you should take a trip with a group of other tourists that you do not know.

Do you agree or disagree?

Give specific reasons and examples to support your answer.