Professional Documents
Culture Documents
1. GOAL SETTING
- strategic management process is all about creating a road map
to help you achieve your vision. So before you go any further,
you need to clarify what your company wants to achieve.
- Many companies kick off the strategic management process by
writing a vision statement. A vision statement communicates
where you want to be in the future. It’s different from your
mission statement — which describes why your company exists
— but both statements should inform your strategic plan.
TIPS:
SOLICIT FEEDBACK
- Talk to team leaders to get a better understanding of internal
operations. Employee surveys, interviews, and discussion groups
can be used to learn about the perspectives of everyone in the
company.
LEARN ABOUT YOUR CUSTOMERS
- You can survey your existing customers or email list to learn
more about how your customers and prospects feel. For
example, if they’re generally frustrated with your customer
service team’s response time, then improving that can be a
strategic objective. Or maybe you’ll learn about new product
features they want, and you can plan to develop them.
3. STRATEGY FORMULATION
- It’s finally time to write your strategic plan. In addition to your
mission and vision statement, a strategic plan has a few key
components.
KEY COMPONENTS:
STRATEGY OBJECTIVES
- Strategic objectives are high-level goals that help you
accomplish your mission.
TACTICS
- For each strategic objective, use tactics that tell you specific
actions to achieve the goal.
METRICS
- Part of the strategic planning process is determining how
you’re going to measure your progress toward your objectives.
Choose a metric for each goal and make sure you have the
ability to track it.
4. STRATEGY IMPLEMENTATION
- You’ve determined your organization’s strategy, but the work
has just begun. Now you need to make a plan for implementing
your strategic objectives.
OFFER TRAINING
- If business decisions are going to be based on your company
strategy, decision-makers need to know what that strategy is. For
people who require a deep understanding of your strategic plan,
like department leaders, offer educational sessions to get them up
to speed.
5. STRATEGY EVALUATION
- Part of your implementation plan should be a schedule for
continually reviewing your strategic plan, including its relevance
to your current circumstances, its practicality, and how much
progress you’ve made so far.